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Holiday Inn Express Hotel and Suites

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811 Old Grants Mill Road, Irondale, AL 35210
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1 room 1 guest
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Holiday Inn Express Hotel and Suites
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84 Reviews from our TripAdvisor Community

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Traveler rating
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    7
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
  • All months
    (84)
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    (22)
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    (31)
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Aiken, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel couldn't be more accommodating. Lorraine was at the desk when we got in late and she is WONDERFUL! She made my check in easy and I have special circumstances with my dogs. I always start at Holiday Inn Express/Suites for this reason. They're spotless, hire the right people, and have a great breakfast ready for you in the... More 

Was this review helpful? Yes
Louisville, Kentucky
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here but did have safety concerns regarding trying to enter the road on which the hotel is above. There are bushes blocking the view of any oncoming traffic on the driver's side. Perhaps the brush could be cut back or a traffic mirror installed. Another comment is that my wife and I were in Irondale to... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

I understand that there were some issues that inconvenienced you during your stay. I thank you for bringing this issue to my attention so that we can follow-up with our team. It is through feedback as yours that we evaluate ourselves and identify the areas where we can improve. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Clean hotel for good price. Friendly employees, pool very small and too warm. Dryer in room had broken plastic in it that flew out at me when I turned it on. The only negative is that the only employee working the front desk in the morning is the same person that has to manage the breakfast. Not quite fair to... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Carrollton, Georgia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2015

Nice motel, convenient to I-20. Friendly staff, clean rooms, quiet. This was a one-night stay at the end of a trip and we were satisfied with the motel. The room we were in faced the back so there was no parking lot noise. I would suggest not staying in the room closest to the back door -- it would be... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to let others know how much you enjoyed your stay here at the Holiday Inn Express Hotel and Suites. Your review is appreciated and we hope to see you again soon. More 

Watkinsville, Ga
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 11, 2015

Just east of downtown Birmingham (10 minute drive), this is right off of the I-20 for easy access. Service was warm and friendly, the hot breakfast was excellent, and the rooms were up to usual HI Express excellent standards. We would stay here again either traveling through Birmingham or else if visiting the city.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you found our hotel the Holiday Inn Express Hotel and Suites, Irondale (East) Birmingham, Al. convenient and our staff warm and friendly. Thank you for such a nice review and we look forward to seeing you again soon. More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 1, 2015

We stayed here on our trip to Boston when we had a very early flight the next day! Great location on top of a high hill, very secure. Great room, clean and well appointed with a great shower! No wimpy weak spray but a good firm shower that invigorates and awakens. Coffee ready at 5:30am and takes 10 min to... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you enjoyed your stay and that we were able to provide you with all you needed. Thank you for such a good review of our hotel the Holiday Inn Express Hotel and Suites, Irondale,Al. More 

Fort Payne, Alabama
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 27, 2015

I booked a "Park and Fly" rate room here recently. I was quite disappointed when I arrived I was told they no longer had a shuttle service to the airport. Kind of made the "Park and Fly" rate a little silly. The room itself was OK and the desk clerk was very nice. The location is very convenient to the... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are sorry about the confusion that was encountered during your stay. Thank you for your review and we hope to see you again on your next trip. More 

Maryville, Tennessee
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 3, 2015

We stayed one night while on the way to New Orleans. Wanted a place to crash for the night and start fresh the next morning. The positives are the room was large and very convenient location. The con was very loud crowd ? bus load checked in late and around 2-3 a.m. I was awaken by loud laughter and talking... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We apologize for the noise you encountered during your stay and hope you will give us another try to show you how good our hotel can be. We will take you comments into consideration during our next meeting. Thank you. More 

Granbury, Texas
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 31, 2015

Ok, room was a little cramped. Housekeeping left their "Wet Floor" signs in elevator overnight. Stayed there as I had an early flight and this was convenient. Breakfast was not available when I left - Note: the McDonald's down the street is not a 24/7 operation. Had some late night guests rudely slamming doors and waking me up - fault... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

 Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

The worst experience in a hotel I have EVER had! STAY SOMEWHERE ELSE. There are great hotels right across the street. There isn't enough room to write all that went wrong. But I will state that starting at 11:30pm after I lied down after a long day of driving I heard doors slamming on the 4th floor. Guys talking, yelling,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jay S, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. However, we regret to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel and would welcome the opportunity to discuss... More 

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89 photos of this hotel

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