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Holiday Inn Express Hotel and Suites

2.5 of 5
811 Old Grants Mill Road, Irondale, AL 35210
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Holiday Inn Express Hotel and Suites
Ranked #1 of 3 hotels in Irondale
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36 reviews from our community

    Trip type
Traveler rating
    8
    14
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    2
    4
Date Rating
Wetumpka, Alabama
Top Contributor
114 reviews 114 reviews
31 hotel reviews
Reviews in 41 cities Reviews in 41 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed March 2, 2013

This hotel is in a great location to get to the airport for an early departure. So, my wife and I have stayed here on several previous occasions. It's always seemed nice, but this time it seemed extremely worn throughout the hallways and in the room. There was a funky smell in our room. The finishes in the entire place... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review
March 19, 2013

Dear COBB64, Thank you for taking the time to post a review of your recent stay. It is nice to hear that you are a regular visitor to the hotel. I am very sorry we fell below your expectations this particular day. I have taken note of your valuable comments and will share these with our management team for the... More

Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 5, 2013 via mobile

This is a very nice, clean hotel located on top of a very steep hill. Check in was very smooth and room was very nice. The warm breakfast was very good. The only negative I can say about this hotel is that it seemed we heard every person in the hotel taking their shower. Our room was located on the... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
February 20, 2013

Thank you Greeneyedlady125 for taking the time to review our property.... feedback is key! It is because of guest like yourself taking the time that we are made aware of where we need to make changes. Our team was glad to hear that you were happy with our accommodations and hope that this means that next time you area you... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed January 7, 2013

This place was very clean. Friendly staff. It hidden away a little but right off interstate but was quiet. Plenty of parking. Room where big but no fridge or microwave in room. Very good price can't beat it.

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
January 9, 2013

Thank you for your feedback. We are so happy that you had a great stay with us. Thank you for taking the time to let us know about your stay. It is because of guest such as yourself that we know of our opportunities and also what we are doing right. Thanks again and we hope to see you again... More

Portland, Tennessee
Top Contributor
81 reviews 81 reviews
37 hotel reviews
Reviews in 45 cities Reviews in 45 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 22, 2012

I've stayed in many Holiday Inn and Holiday Inn Express hotels. This is definitely the nicest. It was spotless with nice amenities. The young lady at the desk was very friendly and helpful. The only reason I didn't give 5 Stars is that the breakfast wasn't very good. To be fair, it was almost time for breakfast to end. Maybe... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
December 24, 2012

Thank you for your feedback. We are elated that you had a great stay with us. It is our goal to ensure that we exceed your expections and we are happy that we succeed with your stay. Thank you for staying with us and we hope you come back for many more visits. More

Franklin, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2012

Of all the Holiday Inn Express hotels I've stayed at, this one was the cleanest and had the best service. I recommend this hotel to anyone in the area or traveling. I searched before selecting this hotel and the reviews and comments from others helped me determine my selection. It's not very close to places to eat, but if you... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
December 24, 2012

Thank you..we are excited to have met your expectations. It is our daily goal to ensure that all our guest are stasfied with our service and it makes us very happy when we succeed. I will share your comments with our staff and continue improving our areas of opportunities. Thank you for taking the time to post a comment, it... More

1 review
2 of 5 stars Reviewed December 10, 2012 via mobile

I stayed here this past weekend for the SWAC championship football game and overall the hotel was OK expected more from a holiday inn express. The problem came around 10:00pm when a stranger called my room pretending to be from the hotel staff asking for personal and credit card information claiming that the computers had a malfunction and that the... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
December 24, 2012

Thank you for your feedback. We were very surprise to read your comments. While we had heard of situations like your at other hotels, never had we exprienment this at our hotel. But fear not dear guest we have taken the proper steps to put a stop to such calls. Our night audit department has being re-trained on transfering calls.... More

Pensacola, Florida
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 of 5 stars Reviewed November 23, 2012

My husband and I stayed here with our dog while we visited family in North Birmingham. The first room we were given was absolutely huge. It was clean and the decor was nice. I really liked it. I noticed a ladybug crawling across the wall but that didn't bother me since I've always heard that's good luck. However, after noticing... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
December 3, 2012

Thank you for your feedback....Yes...we do have some lady bugs in our hotel...however, in Birmngham they are grown for agricultural purposes so you will find them in most hotels, homes, offices, etc. We make every effort to assure that all rooms are clean and lady bug free, however, the little suckers sometimes come in after we inspected the rooms. But... More

Soddy Daisy, Tennessee
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 18, 2012

I have stayed here 3 or 4 times and the staff is one of the friendliest I have ever meet. They are very nice and professional. I loved just talking with them and they had everything in order and had my priority gift ready when I arrived. I do not know all of the names but Lacresha was so friendly... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
November 1, 2012

Thank you for your feedback. We love our guest and strive to provide the best service possible. We will continue improving everyday and hope to succeed with everybody. Thank you and we hope to see you back at our property. More

1 review
3 of 5 stars Reviewed October 1, 2012 via mobile

I stayed at the Holiday Inn Express in Irondale, Alabama from 9-29-12 to 10-1-12. The overall cleanliness was excellent and the staff was very friendly however, the beds are Hard and uncomfortable and I didn't sleep well. We stayed three nights and each day I was miserable. I wanted to drink coffee down in the breakfast room but it was... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
October 3, 2012

Thank you for your feedback...we are happy that you stayed with us and the you enjoyed your stay, I am sorry that you did not like our beds and the the coffee was not up to par. We are actively working on improving both our FF&E and breakfast products. We hope that you will visit us again. More

Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2012

Stayed at the Holiday Inn Express-Irondale with 12 fellow church members during our visit for the GROW Leadership Conference. I can't say enough about the Wonderful Staff such a delight. The rooms were clean and the overall appearance of the hotel was A+. Not to mention the great location in regards to the Church of the Highlands. Great Conference and... More

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StaySmrtIrndale, General Manager at Holiday Inn Express Hotel and Suites, responded to this review
August 6, 2012

Thank you for your feedback, it is truly invaluable. We are working everyday to give the service that our guest deserve and it makes me very happy that we met your expectations. Thanks you again and please come see us soon. Have a fantastic week! More

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Additional Information about Holiday Inn Express Hotel and Suites

Also Known As:
Holiday Inn Express Hotel
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn
Address: 811 Old Grants Mill Road, Irondale, AL 35210
Phone Number:
Region: United States > Alabama > Irondale
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Irondale
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 
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