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All 3 Irondale hotels

Holiday Inn Express Hotel and Suites

2.5 of 5 Hotel   |   811 Old Grants Mill Road, Irondale, AL 35210
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53%
Ranked #1 of 3 hotels in Irondale
A recent review
3 of 5 stars reviewed 1 week ago
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52 people have reviewed this hotel

Traveler rating
    10
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    15
    4
    6
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18
7
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Having stayed here before and enjoying the experience, I booked here again. When I arrived I noticed the improvement work being done and was met by one of the friendliest staffs I have dealt with....then I got to my room. The clock worked intermittently, the shower backed up quite a bit, and the ice machine on my floor was out... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us... More

Old Hickory, Tennessee
Top Contributor
52 reviews 52 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 20, 2014

We normally stay at the Hampton Inn when we go to Birmingham, but the poor service and poor cleanliness of the Hampton had really started to bother us. We decided to stay at the Holiday Inn Express to try something else. Just so you know their location is a little odd. It is way up on a hill and you... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

I am very sorry we fell below your expectations this particular day concerning the smoking floors. I have taken note of your valuable comments and will share these with our management team for the purpose of bringing improvements needed.Thank you for your feedback and for staying with us. We look forward to your next visit. More

Memphis TN
Top Contributor
77 reviews 77 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 12, 2013 via mobile

Am here for 2 nights. AC unit leaked all night and carpet soaked. Returned this pm late and there had been no room service. For $99 per night, they should do a better job. The young woman at the desk was verY nice when I reported the problems, apologizes but there was nothing she could do. She offered to come... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to share your experience and for providing us with feedback about your recent stay at our hotel. We are constantly monitoring the performance of our hotel. Comments and suggestions from our guests enable us to continually improve and are vitally important in helping us achieve our Mission to be the first choice of travelers... More

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed December 10, 2013

We were given a room on the fourth floor - there was definitely the smell of cigarette smoke and the toilet leaked. One call to the front desk and an extremely courteous and helpful hotel employee immediately offered us another room on a different floor. The hotel and room was perfectly clean and I really enjoyed my stay. I attended... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are happy to read any complaint you had was taken care for quickly and are happy you had a good stay. Thank you for such a nice review and for your business. More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013 via mobile

We stayed here with our two kids. Our 10yr old was in a golf tournament in Birmingham and this Hotel just happened to be the closest to the golf course. The rooms were clean and the breakfast was good. The hotel was not crowded at all. We enjoyed our stay !!!!

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad to read you enjoyed your stay here with us at the Holiday Inn Express Hotel and Suites and hope everything went well at the golf tournament. Thank you for such a nice review and we hope we will be able to host you again in future. More

Puyallup, Washington
1 review
1 of 5 stars Reviewed November 13, 2013

During a PCS from North Carolina to Washington State the wife and I made a reservation at this hotel. While traveling with our 1 year old for the first time we did not make the time we thought we would and had to stop short since my wife, who had our child in the car began to fall asleep. We... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of... More

Travelers are raving about these Irondale hotels

Surprise, Arizona
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2013

Stayed here for a business trip. Nice, clean and convenient location near the airport. Didn't have a rental car so the courtesy van driver took us anywhere we needed to go. Will definitely stay here again.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad our shuttle van was able to get you to all the places you needed to go during your stay with us here at the Holiday Inn Express Hotel and Suites. Thank you for your great review and for your business. We look forward to your next visit. More

Jackson, Mississippi, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 9, 2013

We stayed at this property with our children using rewards nights. Overall, it was okay. We needed adjoining rooms and had to settle for a king accessible room because was adjacent to a double queen room. Not the greatest shower experience.The rooms also could've used a little airing out as they smelled old and stuffy. All in all the rooms... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. We hope that you will allow us another opportunity to serve you better in the future. More

Cairo, Georgia
Top Contributor
114 reviews 114 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed September 1, 2013

I wish there was a Comfort Suites in this area but we had to settle for the Holiday Inn Express while staying in Irondale, Alabama. This should have been a great stay but a few issues caused this hotel to come up short. The hotel looks as if it had been recently painted on the inside and the smell of... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,... More

Oklahoma
Top Contributor
51 reviews 51 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 21, 2013

Whenever we travel, we stay in a Holiday Inn Express. This one is a typical. I often call the hotel desk and make a reservation with the hotel. The clerk transferred me immediately to the national reservation line as soon as I asked if they had rooms available. Other than that, it was a good experience. The room was clean.... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your loyalty to Holiday Inn Express brand. It is nice to read we gave you a good experience also here at the Holiday Inn Express Hotel and Suites . Thank you very much for your business and I do hope that next time you are in town, you stay with us again. More

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Additional Information about Holiday Inn Express Hotel and Suites

Also Known As:
Holiday Inn Express Hotel Irondale
Holiday Inn Express Hotel
Holiday Inn Irondale
Irondale Holiday Inn
Address: 811 Old Grants Mill Road, Irondale, AL 35210
Phone Number:
Location: United States > Alabama > Irondale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Irondale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites Birmingham East-Irondale, where you'll find comfort and luxury meeting side by side. The Holiday Inn Express is located I-20 at exit 133 by I-459 exit 27. Our hotel is here to provide you with a refreshing atmosphere! We offer a free Express Start breakfast featuring at least two hot items daily! Don't forget to try our delicious cinnamon rolls! Our well-appointed guest rooms feature our new Stay Smart bedding with triple sheeting. Each of our suites has a pullout sleeper sofa, microwave and mini-fridge. Each room has a curved shower rod and Kohler Stay Smart shower head. We offer services such as: free airport shuttle service from 5 AM to 11PM, free high-speed Internet access, on-site fitness and business centers, outdoor swimming pool and spacious meeting rooms. Irondale is the ideal destination for the corporate traveler with Birmingham Airport, Honda of Alabama, UAB, Imaging Business Machine and Trinity Hospital all right in our backyard! Need a fun and convenient get-away with out being in the middle of the hustle and bustle of downtown? Be sure to visit the Irondale Café, Barbers Motor Sports, Talladega Super Speedway, BJCC, Birmingham Civil Rights Institute, Bass Pro Shop and Vulcan Park while in Birmingham! The Holiday Inn Express Hotel & Suites is a favorite for business travelers and families who are visiting the Birmingham area. Let us prove to be your favorite too! ... more   less 
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