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Holiday Inn Express Hotel and Suites

2.5 of 5 811 Old Grants Mill Road, Irondale, AL 35210
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Holiday Inn Express Hotel and Suites
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Holiday Inn Express Hotel and Suites
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68 reviews from our community

Traveler rating
    15
    24
    17
    6
    6
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10
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland, Ohio
Top Contributor
57 reviews 57 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed yesterday NEW

The staff gave us a list of restaurants in the area. They even offer shuttle service to local restaurants.We went up the hill to the local shops and had manicures. Then, we asked about the local restaurants as we were pampered. We found a great Japanese steakhouse nearby. Our stay was quiet on the 4th floor and clean.

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Jacksonville,Fl
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Friendly , polite staff and Mgr/ owner even offered to help unload our luggage . Five star service at this hotel . Our room was clean and comfortable . The breakfast was really good . All in all a great value .

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you think we have a friendly and polite staff here at the Holiday Inn Express Hotel and Suites Irondale, Al. Thank you for such a good review and we look forward to your next visit. More 

Greenwood, South Carolina
Top Contributor
53 reviews 53 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2014

After having a long day at the VA hospital undergoing tests, we needed a place to rest for the day and night. Upon arriving at the hotel the receptionist was very nice. We had just finished a medical procedure and we were very tried and hungry the receptionist printed off a menu and had the shuttle van pick up the... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We hope everything went well at the hospital and are happy to have made your stay here comfortable. Thank you for such a good review of our hotel the Holiday Inn Express Hotel and Suites Irondale, Birmingham Al. More 

2 reviews
2 of 5 stars Reviewed October 12, 2014 via mobile

Rooms average, not great, not terrible. Everything average except will fi and cleanliness of breakfast tables. Wi Fi in rooms are spotty if you can even get on. No login screen comes up and you may spend a long time fighting to login. When the login finally came up on the first night I got in, but immediately got booted.... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More 

Little Rock, Arkansas
Top Contributor
89 reviews 89 reviews
27 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 12, 2014

Motel being updated. Staff was great at check in. When air conditioner didn't work, moved us immediately to different room. Breakfast standard fare but staff kept tables clean and food replenished. Only issue is driveway. Not a problem in fair weather but it will be a challenge in cold, wet weather. Very steep and has two sharp turns.

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your nice review of our hotel and we hope to be seeing you again soon. More 

Bartlesville, Oklahoma
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

Nicely located on top of a hill. Very nice view. Some parts of the hotel were being renovated, though I couldn't tell where, just saw the "pardon our mess" sign. Close to a couple of restaurants made getting dinner easy.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your review and we happy our renovations did not bother you here at the Holiday Inn Express Hotel and Suites. Your review is greatly appreciated. More 

Honaker, United States
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 21, 2014

I have to start by saying the hotel is in renovations and they have some issues due to the renovations in progress. The room was comfortable and clean. I did stay two nights. The hotel staff was not the friendliest but they were professional and efficient.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. I will assure you that I will take your comments into consideration to improve our hotel. Please accept our sincere... More 

Scottsdale, Arizona
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 9, 2014

The hotel is in the middle of renovation. I was given a room on 3rd floor and the room smelled like it was a previous smoking room, BUT with a SUPER OVERLY clean smell. I asked for a different room after standing there for 1 minute. Then room was old and needed to be renovated. I was moved to the... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

I am so sorry you found your guest room unacceptable. Our housekeepers work very hard to keep our guest rooms clean and an unacceptable guest room is not the standard at our hotel. My sincerest apologies. I hope you consider staying with us again. We’d love to have you as our guest the next time you are in the area. More 

Saint Augustine, Florida
Top Contributor
70 reviews 70 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 15, 2014

This hotel was being remodeled when we arrived. It was clean and in a safe place. Free breakfast is provided. The staff was helpful and friendly. This was a great place to stop for the night. Loved large bathroom. Bedding good. Lots of room in the room.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Your complimentary review of our hotel the Holiday Inn Express Birmingham-Irondale (East) is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Alabama
Top Contributor
163 reviews 163 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 14, 2014

We are flying out tomorrow. This is a great value hotel to stay in, catch a shuttle to the airport, leave our car here, and the driving to someone else! Undergoing remodeling. Our room is nice. Clean, neat, and meets our approval. Great breakfast. You can bank on HIX! We have always been pleased.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you enjoyed your stay here at the Holiday Inn Express Birmingham-Irondale (East). Thank you for such a nice review and we hope to see you again soon. More 

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Additional Information about Holiday Inn Express Hotel and Suites

Address: 811 Old Grants Mill Road, Irondale, AL 35210
Phone Number:
Location: United States > Alabama > Irondale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel Irondale
Holiday Inn Irondale
Irondale Holiday Inn

48 photos of this hotel

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