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Holiday Inn Express Hotel and Suites

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811 Old Grants Mill Road, Irondale, AL 35210
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Holiday Inn Express Hotel and Suites
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79 Reviews from our TripAdvisor Community

Traveler rating
    20
    25
    20
    7
    7
See reviews for
24
13
1
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Watkinsville, Ga
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just east of downtown Birmingham (10 minute drive), this is right off of the I-20 for easy access. Service was warm and friendly, the hot breakfast was excellent, and the rooms were up to usual HI Express excellent standards. We would stay here again either traveling through Birmingham or else if visiting the city.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you found our hotel the Holiday Inn Express Hotel and Suites, Irondale (East) Birmingham, Al. convenient and our staff warm and friendly. Thank you for such a nice review and we look forward to seeing you again soon. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on our trip to Boston when we had a very early flight the next day! Great location on top of a high hill, very secure. Great room, clean and well appointed with a great shower! No wimpy weak spray but a good firm shower that invigorates and awakens. Coffee ready at 5:30am and takes 10 min to... More 

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you enjoyed your stay and that we were able to provide you with all you needed. Thank you for such a good review of our hotel the Holiday Inn Express Hotel and Suites, Irondale,Al. More 

Fort Payne, Alabama
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 27, 2015

I booked a "Park and Fly" rate room here recently. I was quite disappointed when I arrived I was told they no longer had a shuttle service to the airport. Kind of made the "Park and Fly" rate a little silly. The room itself was OK and the desk clerk was very nice. The location is very convenient to the... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are sorry about the confusion that was encountered during your stay. Thank you for your review and we hope to see you again on your next trip. More 

Maryville, Tennessee
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 3, 2015

We stayed one night while on the way to New Orleans. Wanted a place to crash for the night and start fresh the next morning. The positives are the room was large and very convenient location. The con was very loud crowd ? bus load checked in late and around 2-3 a.m. I was awaken by loud laughter and talking... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We apologize for the noise you encountered during your stay and hope you will give us another try to show you how good our hotel can be. We will take you comments into consideration during our next meeting. Thank you. More 

Granbury, Texas
Level Contributor
104 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed March 31, 2015

Ok, room was a little cramped. Housekeeping left their "Wet Floor" signs in elevator overnight. Stayed there as I had an early flight and this was convenient. Breakfast was not available when I left - Note: the McDonald's down the street is not a 24/7 operation. Had some late night guests rudely slamming doors and waking me up - fault... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

 Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 30, 2015

The worst experience in a hotel I have EVER had! STAY SOMEWHERE ELSE. There are great hotels right across the street. There isn't enough room to write all that went wrong. But I will state that starting at 11:30pm after I lied down after a long day of driving I heard doors slamming on the 4th floor. Guys talking, yelling,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jay S, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. However, we regret to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel and would welcome the opportunity to discuss... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed March 23, 2015

After trying two rooms at the Birmingham Garden Inn and quickly getting a refund, we chose this hotel. Even though it was 50$ more, it was definitely worth it. The staff is super friendly and personable. The continental breakfast was one of the best I've had, fresh, hot food and a wide selection to choose from. The room was spotless... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We were glad to be of help during you stay here at the Holiday Inn Express Birmingham-Irondale (East). Thank you for such a good review and we hope to be seeing you again on your next trip our way. More 

Sandy Hook, Kentucky
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 16, 2015

My wife and I spent two nights here while in town for a wedding. The staff was very friendly. The entry was so small we could not get the luggage cart into the room. There was not enough space for two people to pass simultaneously. The bathroom sink was BADLY cracked and broken. There was some good and bad about... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. More 

Level Contributor
213 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed February 15, 2015

Good quiet location yet still near the interstate. We came to Birmingham for a wedding held in Hoover. The drive was no problem due to the convenience to the interstate. Room was clean and spacious. Staff very friendly and helpful. The free breakfast was very good Definitely would stay here again.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Tell the happy couple congratulations from all of us here at the Holiday Inn Express Hotel and Suites. Thank you for such a good review and we look forward to seeing you again soon. More 

Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 11, 2015

We checked in about 1:30 a.m. with our two dogs, and the manager on duty was so nice & helpful. We were so surprised to get the welcome bags for our dogs. What a thoughtful gesture! Breakfast was excellent, the rooms were very clean & quiet. We liked it so much, we made it a point to stay there on... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad your furry friends enjoyed the treat bag. Thank you for such a nice review of our hotel the Holiday Inn Express Hotel and Suites and we hope to be seeing you again on your next trip our way. More 

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