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Holiday Inn Express Hotel and Suites

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811 Old Grants Mill Road, Irondale, AL 35210
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Holiday Inn Express Hotel and Suites
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Holiday Inn Express Hotel and Suites
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73 reviews from our community

Traveler rating
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    25
    17
    7
    6
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (18)
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Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

After trying two rooms at the Birmingham Garden Inn and quickly getting a refund, we chose this hotel. Even though it was 50$ more, it was definitely worth it. The staff is super friendly and personable. The continental breakfast was one of the best I've had, fresh, hot food and a wide selection to choose from. The room was spotless... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We were glad to be of help during you stay here at the Holiday Inn Express Birmingham-Irondale (East). Thank you for such a good review and we hope to be seeing you again on your next trip our way. More 

Sandy Hook, Kentucky
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I spent two nights here while in town for a wedding. The staff was very friendly. The entry was so small we could not get the luggage cart into the room. There was not enough space for two people to pass simultaneously. The bathroom sink was BADLY cracked and broken. There was some good and bad about... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. More 

Top Contributor
185 reviews 185 reviews
23 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 15, 2015

Good quiet location yet still near the interstate. We came to Birmingham for a wedding held in Hoover. The drive was no problem due to the convenience to the interstate. Room was clean and spacious. Staff very friendly and helpful. The free breakfast was very good Definitely would stay here again.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Tell the happy couple congratulations from all of us here at the Holiday Inn Express Hotel and Suites. Thank you for such a good review and we look forward to seeing you again soon. More 

Texas Panhandle
2 reviews
5 of 5 stars Reviewed January 11, 2015

We checked in about 1:30 a.m. with our two dogs, and the manager on duty was so nice & helpful. We were so surprised to get the welcome bags for our dogs. What a thoughtful gesture! Breakfast was excellent, the rooms were very clean & quiet. We liked it so much, we made it a point to stay there on... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad your furry friends enjoyed the treat bag. Thank you for such a nice review of our hotel the Holiday Inn Express Hotel and Suites and we hope to be seeing you again on your next trip our way. More 

Vienna, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

We checked in about 6:00 pm on December 30 on our way home to Virginia after visiting family in Texas. The manager on duty was truly one of the most sincerely friendly and professional hotel employees we have ever met! She was just awesome. The hotel was spotless throughout. The breakfast was wonderful. We had our dog with us and... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are happy you enjoyed your pet kit and that you had a good stay here at the Holiday Inn Express Hotel and Suites. Thank you for such a nice review. More 

Cleveland, Ohio
Top Contributor
65 reviews 65 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed December 26, 2014

The staff gave us a list of restaurants in the area. They even offer shuttle service to local restaurants.We went up the hill to the local shops and had manicures. Then, we asked about the local restaurants as we were pampered. We found a great Japanese steakhouse nearby. Our stay was quiet on the 4th floor and clean.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad to read how much you enjoyed your stay here at the Holiday Inn Express Hotel and Suites. Thank you for such a good review and we hope to see you again soon. More 

Jacksonville,Fl
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed December 21, 2014

Friendly , polite staff and Mgr/ owner even offered to help unload our luggage . Five star service at this hotel . Our room was clean and comfortable . The breakfast was really good . All in all a great value .

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you think we have a friendly and polite staff here at the Holiday Inn Express Hotel and Suites Irondale, Al. Thank you for such a good review and we look forward to your next visit. More 

Greenwood, South Carolina
Top Contributor
53 reviews 53 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2014

After having a long day at the VA hospital undergoing tests, we needed a place to rest for the day and night. Upon arriving at the hotel the receptionist was very nice. We had just finished a medical procedure and we were very tried and hungry the receptionist printed off a menu and had the shuttle van pick up the... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We hope everything went well at the hospital and are happy to have made your stay here comfortable. Thank you for such a good review of our hotel the Holiday Inn Express Hotel and Suites Irondale, Birmingham Al. More 

2 reviews
2 of 5 stars Reviewed October 12, 2014

Rooms average, not great, not terrible. Everything average except will fi and cleanliness of breakfast tables. Wi Fi in rooms are spotty if you can even get on. No login screen comes up and you may spend a long time fighting to login. When the login finally came up on the first night I got in, but immediately got booted.... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you... More 

Little Rock, Arkansas
Top Contributor
89 reviews 89 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 12, 2014

Motel being updated. Staff was great at check in. When air conditioner didn't work, moved us immediately to different room. Breakfast standard fare but staff kept tables clean and food replenished. Only issue is driveway. Not a problem in fair weather but it will be a challenge in cold, wet weather. Very steep and has two sharp turns.

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for your nice review of our hotel and we hope to be seeing you again soon. More 

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