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Holiday Inn Express Hotel and Suites

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811 Old Grants Mill Road, Irondale, AL 35210
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Holiday Inn Express Hotel and Suites
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Holiday Inn Express Hotel and Suites
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76 reviews from our community

Traveler rating
    18
    25
    19
    7
    7
See reviews for
24
12
1
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maryville, Tennessee
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed today NEW

We stayed one night while on the way to New Orleans. Wanted a place to crash for the night and start fresh the next morning. The positives are the room was large and very convenient location. The con was very loud crowd ? bus load checked in late and around 2-3 a.m. I was awaken by loud laughter and talking... More 

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Granbury, Texas
Top Contributor
104 reviews 104 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok, room was a little cramped. Housekeeping left their "Wet Floor" signs in elevator overnight. Stayed there as I had an early flight and this was convenient. Breakfast was not available when I left - Note: the McDonald's down the street is not a 24/7 operation. Had some late night guests rudely slamming doors and waking me up - fault... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

 Your complimentary review of our hotel is much appreciated! Hopefully, we'll have the opportunity to host you again soon. More 

Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

The worst experience in a hotel I have EVER had! STAY SOMEWHERE ELSE. There are great hotels right across the street. There isn't enough room to write all that went wrong. But I will state that starting at 11:30pm after I lied down after a long day of driving I heard doors slamming on the 4th floor. Guys talking, yelling,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites, responded to this review

Dear Jay S, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. However, we regret to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel and would welcome the opportunity to discuss... More 

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed March 23, 2015

After trying two rooms at the Birmingham Garden Inn and quickly getting a refund, we chose this hotel. Even though it was 50$ more, it was definitely worth it. The staff is super friendly and personable. The continental breakfast was one of the best I've had, fresh, hot food and a wide selection to choose from. The room was spotless... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We were glad to be of help during you stay here at the Holiday Inn Express Birmingham-Irondale (East). Thank you for such a good review and we hope to be seeing you again on your next trip our way. More 

Sandy Hook, Kentucky
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 16, 2015

My wife and I spent two nights here while in town for a wedding. The staff was very friendly. The entry was so small we could not get the luggage cart into the room. There was not enough space for two people to pass simultaneously. The bathroom sink was BADLY cracked and broken. There was some good and bad about... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. More 

Top Contributor
204 reviews 204 reviews
25 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed February 15, 2015

Good quiet location yet still near the interstate. We came to Birmingham for a wedding held in Hoover. The drive was no problem due to the convenience to the interstate. Room was clean and spacious. Staff very friendly and helpful. The free breakfast was very good Definitely would stay here again.

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

Tell the happy couple congratulations from all of us here at the Holiday Inn Express Hotel and Suites. Thank you for such a good review and we look forward to seeing you again soon. More 

Texas Panhandle
2 reviews
5 of 5 stars Reviewed January 11, 2015

We checked in about 1:30 a.m. with our two dogs, and the manager on duty was so nice & helpful. We were so surprised to get the welcome bags for our dogs. What a thoughtful gesture! Breakfast was excellent, the rooms were very clean & quiet. We liked it so much, we made it a point to stay there on... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad your furry friends enjoyed the treat bag. Thank you for such a nice review of our hotel the Holiday Inn Express Hotel and Suites and we hope to be seeing you again on your next trip our way. More 

Vienna, Virginia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

We checked in about 6:00 pm on December 30 on our way home to Virginia after visiting family in Texas. The manager on duty was truly one of the most sincerely friendly and professional hotel employees we have ever met! She was just awesome. The hotel was spotless throughout. The breakfast was wonderful. We had our dog with us and... More 

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are happy you enjoyed your pet kit and that you had a good stay here at the Holiday Inn Express Hotel and Suites. Thank you for such a nice review. More 

Cleveland, Ohio
Top Contributor
70 reviews 70 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed December 26, 2014

The staff gave us a list of restaurants in the area. They even offer shuttle service to local restaurants.We went up the hill to the local shops and had manicures. Then, we asked about the local restaurants as we were pampered. We found a great Japanese steakhouse nearby. Our stay was quiet on the 4th floor and clean.

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KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad to read how much you enjoyed your stay here at the Holiday Inn Express Hotel and Suites. Thank you for such a good review and we hope to see you again soon. More 

Jacksonville,Fl
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 21, 2014

Friendly , polite staff and Mgr/ owner even offered to help unload our luggage . Five star service at this hotel . Our room was clean and comfortable . The breakfast was really good . All in all a great value .

Was this review helpful? Yes
KanaHotelGroup, Manager at Holiday Inn Express Hotel and Suites, responded to this review

We are glad you think we have a friendly and polite staff here at the Holiday Inn Express Hotel and Suites Irondale, Al. Thank you for such a good review and we look forward to your next visit. More 

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