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Hampton Inn Huntsville - Arsensal/South Parkway

Certificate of Excellence
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501 Boulevard South, Huntsville, AL 35802
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Hampton Inn Huntsville - Arsensal/South Parkway
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Hampton Inn Huntsville - Arsensal/South Parkway
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153 reviews from our community

Traveler rating
    89
    40
    10
    8
    6
See reviews for
44
26
10
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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College Station, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 3 nights. All three were great ! The room was serviced efficiently each day and any other needs we had were taken care of very quickly. The only thing was the AC unit in our room was very loud. Aside from that, it was a great hotel. We will for sure stay here again... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW

I just arrived to the hotel to check in for a national conference. The manager informed my party of 5 that our 2 double bed rooms were given away to other guest. We made reservations in JANUARY and are stuck with 2 beds for 5 women. This is absurd. I will never recommend this hotel to anyone. The manager never... More 

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Marietta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

The staff went above and beyond in helping all customers endure a day of being stuck in Huntsville due to snow and ice. They expressed constant concern, gave advice about weather and local conditions, and even allowed us to use their kitchen to prepare dinner as virtually all restaurants were closed. They will definitely take care of you!

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

We appreciate you sticking out the weather with us! Our guests are valuable to us and we want them to have a comfortable, enjoyable experience while staying here. We were more than happy to let you use the kitchen! Hope to see you again soon! We love having you here! More 

Monteagle, Tennessee
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Perfect location for access to Crestwood Medical Center. Staff extremely helpful even in the middle of an ice storm. Did not think staff would be able to provide free breakfast when travel around town was shut down. Very grateful for their dedication to their job.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

We thank you for this review! I hate that so many people were stranded during that storm! We are so happy we were able to make it a little easier on our guest! We have such a great and dedicated staff, a lot of us slept here so would could ensure we were here to take care of everyone. We... More 

Hot Springs, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel performing seminars. I was in 26 hotel/motels in 2014. This hotel staff were unusual in that they appeared to be genuinely concerned about my 5 days stay with them. The breakfast varied each day. They offered bottled water and snacks every time I came in. I was greeted by every staff member I encountered, including the maid service,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

Thank you so much for this exceptional review!!!! We care about every single guest that walks through our doors! We know everyone has a story and everyone has a need. We only want to help and make sure your stay is exceptional. We all love our jobs and love our guest! Thank you so much for this and I hope... More 

Baxter, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Excellent location near a nice bistro about a block south that serves excellent food. Like most Hamptons, this one is comfy and the service is great. Nice breakfast. Everything clean, well run, friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

Thank you so much for this great review! We love our location as well! We are just across the street to a great little shopping center with boutiques, cute little bistros, Mexican food and more! We also are just a few minutes from the main part of town! We are so glad you enjoyed yourself! I hope you return again... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Me and my husband recently had twins so we rarely get away. After a house full of 4 sick children we decided to get a hotel room to get house cleaning and degerming off of our minds. I am soooooo super glad we stayed at this hotel. The VERY CLEAN jetted tub and unbelievably SUPER comfortable beds was just what... More 

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

I'm so glad you got to get away from things, even if just for a little while! You guys definitely deserved and earned it! We are so pleased you chose us to come relax with! We love our Jacuzzi tubs and our big pillow top mattresses! I'm so glad you loved the breakfast as well! With so many changes from... More 

Cinnaminson, New Jersey
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Had to come to Huntsville on business and got in just before they received 8 inches of snow. This is a record for this place and if you have ever been here you know Alabama does not handle snow well. The staff here was great and very helpful, but the Manager is worth talking about. Her name is Brittany Brown.... More 

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

I want to thank you for your kind words and exceptional review! I strive to ensure each and every guest has a great stay so reviews like this mean the world to me. I love hospitality and I love meeting fantastic guests such as yourself. I am truly happy you had a great stay. The snow situation that week made... More 

Orlando, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have traveled to Huntsville for several business trips. I have enjoyed staying at this hotel more than any other. The facilities are great, the breakfast is good, and the staff are very personable and professional. Definitely recommend!

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

Thank you for this amazing review!!! We are very proud of our hotel and the efficiency, professionalism, and cleanliness standards we uphold. I thank you so much for this amazing review and appreciate that when in Huntsville, you pick our hotel! We love having you here! More 

Byram Ms, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent place to stay. Employees are the best and rooms are clean and modern. I have stayed with Hampton Inn in 4 different locations and they are all superior. Rates are reasonable and locations are always easy to locate and convenient.

Review collected in partnership with Hampton

Was this review helpful? Yes
Brittany B, General Manager at Hampton Inn Huntsville - Arsensal/South Parkway, responded to this review

Thank you so much for this great review! Guest service is priority at this property and we love hearing great feedback like yours about the service. Hampton really is an amazing brand and I want to thank you for your loyalty. We hope to see you again in the future and thank you again for your review. More 

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