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All 54 Huntsville hotels

Country Inn & Suites - Huntsville

2.5 of 5 Hotel   |   4880 University Drive, Huntsville, AL 35816
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Ranked #48 of 54 hotels in Huntsville
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52 people have reviewed this hotel

Traveler rating
    4
    7
    11
    12
    18
See reviews for
17
1
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19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
San Francisco, California
Top Contributor
56 reviews 56 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

First things first - the staff here is top notch and so very friendly - they do their best given the circumstances - and I truly respect them. The breakfast was okay and the staff there was also very kind. But this property, overall, is in dire need of a complete overhaul. Based on the construction tape I saw during... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Milledgeville, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2014

I have many comments about this hotel. The place was clean and fresh. The staff is happy cheerful and polite. That was the good stuff, and now for the bad: 1, the "fast" internet connection was a joke and/or a lie. the upload speed was constantly between 0.03 and 0.13 mbps. that is slower than "dial up" was in the... More

Was this review helpful? Yes 1
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the condition of the hotel with our owner, and I assure you we are working diligently to ensure a similar situation... More

Culpeper, Virginia, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2014

We chose this hotel because of its location for our grandson's wedding. We had a family group of about 5 rooms. Our room had some issues with water and heat due to the cold weather in Huntsville causing frozen pipes and broken boiler for heat. Once we reported this, things were repaired quickly. I believe this was an unusual incident... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast selection as well as the comfortable beds. We look forward to your next stay. More

huntsville, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 30, 2014

Checked in around 9:00 one evening, temperature outside was below 20 degrees, the room was cold when we checked in but the heat was off so we it on, waiting about an hour, there was no heat so I went to the desk told them my problem and asked them to move me to another room, well guess what, the... More

Was this review helpful? Yes 2
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the heat in your room and the service of the staff. We are in the process of updating our hotel and training our staff to make sure all guest rooms and staff service are up to Country Inns and Suites by Carlson standards.... More

Evansville, IN
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed December 28, 2013

Upon arrival, the first room we were sent to had a dis-assembled, non-functional furnace and a toilet seat with dried urine and pubic hairs on it. A call to front desk and 20 minutes later, we were given a "suite". The room was clean, the beds comfortable. However, there were no wash cloths or shower mat (trip to front desk... More

Was this review helpful? Yes 1
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Walla Walla, Washington
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 17, 2013

Front Lobby was freezing. Shower water went from scalding to freezing in 5 seconds--back and forth which they "fixed" and lasted for the duration of 1 shower. Thermostat didn't work--Our room was 67 degrees--they came in and "fixed" it which I'm guessing must have lasted for about an hour after we left the room because was colder then before when... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites - Huntsville, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We will be using your comments regarding the condition of the hotel and the quality of the breakfast to consider changes in the near future.... More

Landstuhl, Germany
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 14, 2013

This hotel is in the latter stages of its life. Elavators that make a lot of noise and don't "make it" to the top floor. Fire excape that has note on the door that say, "Don't use, undergoing repairs"....repares that didn't happen the two weeks I was there. Even though the bed was clean and comfortable...the fit and finish in... More

Was this review helpful? Yes 2
Huntsville, Alabama
Contributor
12 reviews 12 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 7, 2013

I stayed here back in November 2013 and will never again. I stood waiting for 30 minutes to get checked in, however their was only one person checking in in front of me....And then an aircrew I guess from the airport came in and the lady at the desk helped them instead of me...Finally.... After getting my room key, I... More

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed November 11, 2013

My name is Amanda and I traveled from Toronto to Huntsville, Alabama with my boyfriend and stayed at the Country Inn and Suites in early October 2013. I am a bad flier, meaning I get deathly airsick, I arrived at the hotel feeling terribly sick and was greeted by exceptionally friendly staff. I hadn't traveled outside of Canada with my... More

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atlanta
Top Contributor
76 reviews 76 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed September 24, 2013

After staying around the country in Country Inn and Suites. The hotel is old and run down. Many normal things for maintenance overlooked. The first room was disgusting and the air conditioner did not work, The bathtub had a lot of the porcelain chipped in the bathroom. At best this is a 39 dollar room. What a disappointment. They need... More

Was this review helpful? Yes 2
Carlson Hotels C, Online Customer Support at Country Inn & Suites - Huntsville, responded to this review

We apologize for the problems you encountered while staying at our hotel. We have addressed the problems regarding the condition of the hotel and your room, as well as the lack of service from the hotel staff, and will be using your comments to consider improvements in the near future. We appreciate you letting us know of your concerns and... More

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Additional Information about Country Inn & Suites - Huntsville

Also Known As:
Country Inn And Suites - Huntsville
Country Inn & Suites - Huntsville Hotel Huntsville
Country Inn & Suites - Huntsville Hotel
Huntsville Country Inn
Country Inn Huntsville
Address: 4880 University Drive, Huntsville, AL 35816
Phone Number:
Location: United States > Alabama > Huntsville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 54 hotels in Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites - Huntsville 2.5*
Official Description (provided by the hotel):
Welcome to the Country Inn & Suites by CarlsonIt is our pleasure to welcome you to our property. We are now under new ownership and our property will start undergoing upgrade modifications starting July 1, 2013. We are excited to bring new life back in to a beautiful property. We hope to win the hearts of those who are loyal to the Carlson brand and touch the hearts of those who have never stayed with this brand before. The management & staff have accepted the charge of revitalizing the property and making each guest feel like they are part of a family. If you are traveling with kids or on business we are within walking distance of Chilli’s , Papa Gyro, TGI Friday, Newk’s, Chick Fil A, Hooters, Pizza Hut, Denny’s, Casa Blanca Mexican Cantina, Taco Bell, Krystal's and Madison Square Mall. We have a few rooms dedicated to families traveling with pets ($25.00 per night additional charge). Welcome & we hope you enjoy your stay! ... more   less 
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