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All 53 Huntsville hotels

Country Inn & Suites - Huntsville

2.5 of 5 Hotel   |   4880 University Drive, Huntsville, AL 35816
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24%
Ranked #46 of 53 hotels in Huntsville
  • Overview
  • Reviews (58)
  • Photos (34)
  • Amenities
  • Q&A
  • Room tips (13)
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58 people have reviewed this hotel

Traveler rating
    6
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    12
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    19
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17
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a flight attendant and flew in late one evening only to discover my cell phone was missing after arriving at the hotel. I could not reach any one at the airport and the owner's son (I believe his name was Chenteth) was kind enough to take me back to the airport in the hotel van to look for... More

Was this review helpful? Yes
Top Contributor
386 reviews 386 reviews
159 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: the staff is very friendly and the rooms are very spacious with balcony. The free breakfast and cookies are always a plus. Cons: the old decor, the noisy ac, the musty smell and feel, the little details such as mold by the sink area of the kitchenette, chipped paint. The place certainly needs renovation badly. One night if you... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed condition of the room with our team, and I assure you we are working diligently to ensure a similar situation does... More

Sterling Heights, United States
2 reviews
1 of 5 stars Reviewed 5 weeks ago

Next to a run-down motel in Winnemucca NV, this is the worst hotel I've stayed in. 1) Check'ed in and the AC was broken, they "fixed it" but it stopped working again in the middle of the night, this resulted in a hot sweaty night. 2) the AC was "fixed" again and it stopped working again in the middle of... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. More

Chattanooga, Tennessee
1 review
2 of 5 stars Reviewed May 27, 2014

A friend and my cousin and I booked rooms there for the Huntsville Old School and Blues Festival weekend which was also Memorial Day weekend. I'm actually the one that book the rooms for my cousin and I so I feel compelled to write this review on her behalf. First, I'd like to give kudos to your front desk staff... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. More

1 review
5 of 5 stars Reviewed May 10, 2014 via mobile

I got to the hotel thinking it was going to be a run down hotel. Not the case, Tachingna at the front desk treated me like a king. I stayed there for three days with my elderly parents. My mother got sick on the second day and had to go the the hospital. Tachingna got a wheelchair for her and... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the front desk staff service. We look forward to your next stay. More

Portland, Oregon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 3, 2014

Outside door from elevator to my room was broken shut, had to go down a floor then up again. Miniscule bathroom, Insufficient lighting in room and no desk lamp refrigerator smelled musty Very thin walls

Was this review helpful? Yes 1
Quincy C, Front Office Manager at Country Inn & Suites - Huntsville, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Quincy Caudle Guest Service Manager. More

San Francisco, California
Top Contributor
60 reviews 60 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 23, 2014

First things first - the staff here is top notch and so very friendly - they do their best given the circumstances - and I truly respect them. The breakfast was okay and the staff there was also very kind. But this property, overall, is in dire need of a complete overhaul. Based on the construction tape I saw during... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Milledgeville, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2014

I have many comments about this hotel. The place was clean and fresh. The staff is happy cheerful and polite. That was the good stuff, and now for the bad: 1, the "fast" internet connection was a joke and/or a lie. the upload speed was constantly between 0.03 and 0.13 mbps. that is slower than "dial up" was in the... More

Was this review helpful? Yes 1
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the condition of the hotel with our owner, and I assure you we are working diligently to ensure a similar situation... More

Culpeper, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2014

We chose this hotel because of its location for our grandson's wedding. We had a family group of about 5 rooms. Our room had some issues with water and heat due to the cold weather in Huntsville causing frozen pipes and broken boiler for heat. Once we reported this, things were repaired quickly. I believe this was an unusual incident... More

Was this review helpful? Yes
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast selection as well as the comfortable beds. We look forward to your next stay. More

huntsville, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 30, 2014

Checked in around 9:00 one evening, temperature outside was below 20 degrees, the room was cold when we checked in but the heat was off so we it on, waiting about an hour, there was no heat so I went to the desk told them my problem and asked them to move me to another room, well guess what, the... More

Was this review helpful? Yes 2
Quincy C, Manager at Country Inn & Suites - Huntsville, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the heat in your room and the service of the staff. We are in the process of updating our hotel and training our staff to make sure all guest rooms and staff service are up to Country Inns and Suites by Carlson standards.... More

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Additional Information about Country Inn & Suites - Huntsville

Address: 4880 University Drive, Huntsville, AL 35816
Phone Number:
Location: United States > Alabama > Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites - Huntsville 2.5*
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Also Known As:
Country Inn & Suites - Huntsville Hotel Huntsville
Country Inn And Suites - Huntsville
Huntsville Country Inn
Country Inn Huntsville

34 photos of this hotel

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Hotel & grounds (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites by CarlsonIt is our pleasure to welcome you to our property. We are now under new ownership and our property will start undergoing upgrade modifications starting July 1, 2013. We are excited to bring new life back in to a beautiful property. We hope to win the hearts of those who are loyal to the Carlson brand and touch the hearts of those who have never stayed with this brand before. The management & staff have accepted the charge of revitalizing the property and making each guest feel like they are part of a family. If you are traveling with kids or on business we are within walking distance of Chilli’s , Papa Gyro, TGI Friday, Newk’s, Chick Fil A, Hooters, Pizza Hut, Denny’s, Casa Blanca Mexican Cantina, Taco Bell, Krystal's and Madison Square Mall. We have a few rooms dedicated to families traveling with pets ($25.00 per night additional charge). Welcome & we hope you enjoy your stay! ... more   less 
Number of rooms
170

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