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All 53 Huntsville hotels

Holiday Inn Huntsville Downtown

401 Williams Ave, Huntsville, AL 35801 (Formerly Hilton)
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Holiday Inn Huntsville Downtown
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Ranked #28 of 53 Hotels in Huntsville
A recent review
4 of 5 stars Reviewed May 1, 2014
Steve G Mansfield, Texas
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123 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mansfield, Texas
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 1, 2014

This was my favorite place to stay becuase of Carlos on the executive floor but it is gone. If anyone knows where Carlos is working now please post it. It's sad that the HI is gone, got lots of good memories from staying there. I hope HI will make a strong effort to bid on being the replacement hotel.

Was this review helpful? Yes 1
Los Angeles, California
1 review
4 of 5 stars Reviewed March 23, 2014

This is a great hotel with the money, clean and comfortable to stay, but you need to be aware of a restaurant waitress if you need to eat in its restaurant. She was not professional, rude to customers, and unsanitized.

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Tennessee
Top Contributor
127 reviews 127 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed December 11, 2013

The service at this place is great; front desk, reservations and the accounting department. Despite the closing of the door on Sunday! Rarely do you find helpful and good-mood employees in the hospitality industry.

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Franklin, Tennessee
Top Contributor
296 reviews 296 reviews
29 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed November 2, 2013

We stayed her when this was the Hilton. The beds are great, very friendly service, and easy to get in and out of. Like most old hotels it has they special smell in the lobby. There are very few guests here, and we feel like we have the place to ourselves. We got a great deal on Priceline and are... More

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IHGCare, Guest Relations Manager at Holiday Inn Huntsville Downtown, responded to this review

Dear Giuseppes1933, We welcome feedback especially from our valued guests like you. We are delighted you had a comfortable stay with us and appreciate the service you received. We are always happy to provide a consistently clean, comfortable and courteous place for our guest to stay. We apologize is some aspects of the hotel did not live up to your... More

leicestershire
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 17, 2013

If you want to stay at a hotel with a history of musical giants as prvious guests then this is the place for you. Previously known as the Huntsville Hilton famous guests include Elvis, Elton John, Little Richard, Tina Turner and The Temptations amongst others. The hotel is situated within walking distance of the historic downtown area and within 5... More

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Lisa C, Manager at Holiday Inn Huntsville Downtown, responded to this review

Thank you for taking the time to let us know how we are doing. I am glad our team was able to meet your needs and I will pass along the positive comments to them as well as Carlos. He enjoys providing great service to our guest and our entire team takes great satisfaction in knowing guests are happy. I... More

Pensacola, Florida
Top Contributor
58 reviews 58 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 14, 2013

We stayed here to attend a show at the VBC. Great location for that and good price. Room had that old, dank hotel room smell, but it was clean and relatively comfortable. My boyfriend was 8 in 1975 and watched as Elvis walked through the lobby of the hotel to his limo, so he got a kick out of the... More

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Lisa C, Manager at Holiday Inn Huntsville Downtown, responded to this review

Thank you for sharing your comments regarding your stay with us. I am happy our location and price met your needs. We are lucky to have such a convenient location to Downtown attractions and are glad guests enjoy our hotel. Elvis's stay was a great memory for many and having your boyfriend share his experience with you was special as... More

Tennessee
Top Contributor
86 reviews 86 reviews
36 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 12, 2013

I was a little nervous about staying at this property after reading what other reviewers had to say about it, so I was pleasantly surprised to find upon arriving that the hotel wasn't nearly as "shabby" as other reviewers claimed. The room was spacious with a nice-sized microwave and refrigerator, albeit a bit dark. My family of four was comfortable.... More

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Lisa C, Manager at Holiday Inn Huntsville Downtown, responded to this review

Thank you for taking to time to share your experience about your stay with us at the Holiday Inn Downtown and giving us the opportunity to learn from your feedback. I'm happy to know you were pleasantly surprised with our hotel and happy with your room. We take a serious look at guest reviews and use as training tools and... More

Atlanta, Georgia
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 25, 2013

My husband and I spent a lovely weekend in Huntsville after getting thius room on Priceline. We were delighted to find ourselves on the third floor....the floor Elvis rented out when last he was there. The room we had was very comfortable, as was the king bed. The staff was friendly and went out their way to make us welcome.... More

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Lisa C, Manager at Holiday Inn Huntsville Downtown, responded to this review

Thank you for providing a review of your recent stay. I am happy to know our team made you feel welcome and you found your room comfortable. Our entire staff takes great pride in making sure guests enjoy their stay. Thank you again for taking the time to share your positive comments. We look forward to hosting you again when... More

Atlanta, Georgia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 3, 2013

Spent the past weekend in Huntsville for R&R...got a good deal on priceline for this hotel...room was comfortable (a 2 double-be room), ac worked great on a very hot weekend...bathroom a bit small especially for someone who's a bigger guy like me. We did the breakfast buffet for $10, not bad i'd rather they add a bit more and I'd... More

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Lisa C, Manager at Holiday Inn Huntsville Downtown, responded to this review

Thank you for sharing your feedback about your stay with us. Your comments are used as a tool to improve our service and to create a better experience for future guests. I also appreciate you sharing your concerns regarding our pool steps and I will make sure to go over this with our Chief Engineer. Again, thank you for taking... More

Senior Contributor
36 reviews 36 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 26, 2013

Generally when a property no longer meets the standards of its brand, it steps down, in perceived brand quality, and that has happened here, the hotel was a Hilton, and now it’s a Holiday Inn. The problem is Holiday Inn has fallen victim to its own brand restoration. Today travelers expect from HI and HI Express newer properties that one... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Huntsville Downtown, responded to this review

Dear WinterTravelin, Thank you for your stay and leaving us a review. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We apologize for falling short of your expectations. We don't want any guest inconvenienced and rest assured that your comments will be used for... More

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Additional Information about Holiday Inn Huntsville Downtown

Address: 401 Williams Ave, Huntsville, AL 35801 (Formerly Hilton)
Location: United States > Alabama > Huntsville
Price Range (Based on Average Rates): $
Number of rooms: 270
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Also Known As:
Holiday Inn Huntsville Downtown Hotel Huntsville
Huntsville Holiday Inn

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