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Quality Inn

2.0 of 5
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3788 University Dr. NW, Huntsville, AL 35816 (Formerly Comfort Inn University)
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Quality Inn
Best prices for: 1 room 1 guest
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Ranked #40 of 53 Hotels in Huntsville
A recent review
5 of 5 stars reviewed 4 weeks ago
barbara m Jupiter, Florida
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25 reviews from our community

Traveler rating
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    7
    6
    4
    5
See reviews for
8
3
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8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Jupiter, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

i was pleasantly surprised when i stayed there - not only did they have a microwave and decent size refrigerator, but the bed was so comfortable i was asleep with 5 minutes ... their breakfast room had a much larger variety than other places i have stayed ... i give this quality inn a 5 star rating

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Fort Worth, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 1, 2014

Close to the airport. Clean, comfortable rooms, Older building new paint. We arrived late and left early so it worked well for us. It has outside entry which did not bother us but some folks are not as comfortable with that arrangement.

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Chattanooga, Tennessee
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 31, 2014

My co-worker and I rented a couple of rooms for 3 nights, and we were very pleased with our stay. New mattresses, pillows and sheets allowed us to sleep very well. The rooms were very clean and well appointed. The pool area was clean and water was chlorinated. Breakfast featured biscuits and sausage gravy, fruit, yogurt, waffles, cereal, toast, bagels,... More 

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zincman1, Manager at Quality Inn, responded to this review

Dear Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again... More 

Birmingham, Alabama
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 21, 2014

I was going to be staying for a week in Huntsville and reserved the room via the Choice Hotels website. I called a few days before arrival to discuss room location as I prefer upstairs and away from noisy areas since we are light sleepers. The Hotal Staff person was very accomodating and made a suggestion regarding the area as... More 

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Stockbridge, Ga
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 16, 2014

The room was clean, nice and comfortable. The maid service was fine. It has a Refrigerator and Microwave, and a Flat screen TV with Dish Network. Having said that I will never stay here again. The internet Wifi did not work half the time and when it did it was abysmally slow. I sought help from the front desk and... More 

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Rome, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 28, 2014

My 87 yr old uncle and I arrived at your hotel about 7pm on a Sat night , after traveling from Florida to see his 90 year old brother (my uncle also) who was not expected to live much longer. Upon arriving the clerk was pleasant enough and we asked for 2 separate rooms. He was give a room which... More 

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zincman1, General Manager at Quality Inn, responded to this review

Dear Lnyda, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your guest room on your recent visit. I have shared your feedback with the housekeeping department and front desk staff to ensure we... More 

GA
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed December 4, 2013

Nothing has changed, and nothing has gotten better. The rooms are still not up to par as they should, and then the price they charging to stay there, haha, it's a joke, I stay here because it's convenient, but that has ran out They need to do better before I stay there again.

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IL
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 9, 2013

I have never been compelled to write a hotel review until I stayed here. I didn't have an opportunity of giving it "zero Stars," so I ended up giving it one. My son and I arrived at 1:30am, exhausted after a 14 hour drive on a weeknight, and were surprised to find that I had to do the entire check-in... More 

Was this review helpful? Yes 5
Old Bridge, New Jersey
Top Contributor
81 reviews 81 reviews
73 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed September 14, 2013

+ both microwave and fridge (though very tiny freezer in fridge) + iron and ironing board + free continental breakfast, small but includes DIY waffles and biscuits and gravy + complete cable including TCM + sink outside bathroom . wifi in room, good for a page or two at a time, Download speed is about 0.12 Mbps; seems to lose... More 

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GA
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 30, 2013

Stayed here before, and was satisfied with the quality. I always sleep good and it's somewhat in a good location, for the purpose I was there. The rooms could be a little cleaner but was ok. It was only 15-20 minutes to my destination from the hotel, which was convenient for me.

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