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All 53 Huntsville hotels

Holiday Inn Express Hotel & Suites Huntsville-University Drive

2.5 of 5 Motel   |   3808 University Drive, Huntsville, AL 35816
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Holiday Inn Express Hotel & Suites Huntsville-University Drive
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Ranked #36 of 53 Hotels in Huntsville
A recent review
3 of 5 stars Reviewed September 3, 2013
kin575 Las Cruces, New Mexico
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57 reviews from our community

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    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Huntsville-University Drive
See the most recent reviews
Las Cruces, New Mexico
Contributor
18 reviews 18 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 3, 2013

This is an average hotel that is a clean place to get a good nights rest and that's it. If you just want a basic place to stay that is clean and comfortable this is the place. If you want a nice place with lots of amenities this is not the place. I stayed one night and I had my... More 

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear kin575, Thank you for your feedback regarding your stay with us. It is our goal to provide clean and comfortable rooms and we are glad to know that was your experience. As a team, however, we also want to provide a guest experience of value, service and friendliness that makes you feel glad you stayed with us. In this... More 

Lake in the Hills, Illinois
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 30, 2013

In town to visit University of Alabama - Huntsville (UAH). This was a great choice as location is 5-10 minutes away. We got a 2 room king suite and it was well worth the money. It was all new and extremely clean and nice. Each room (side) has it's own full bath/shower and TV, so the kids were on one... More 

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Paul S, Thank you so much for your 5 star rating! We are glad that you enjoyed your stay in one of our spacious suites. We appreciate your kind comments regarding our staff and amenities and thank you for taking time to write your review. Our team enjoys hearing from our satisfied guests and I will be sure to... More 

Electic, Ala
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed June 21, 2013

I am a Platnium Priority Club member with Holiday Inn. Needless to say, I travel frequently and stay at Holiday Inn Express most of the time. I do not do 'reviews' except when I find extremely good accomadations and service or extremely bad. This hotel falls into the latter catagory. I have stayed here many, many times over the last... More 

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear David R, I appreciate you taking time to review our hotel but I was disappointed to read your comments. I am sorry for the experience you have had at our hotel and apologize for the inconvenience you were caused. It is our practice that every check out room has fresh sheets. Our procedure has someone that pulls all the... More 

Senior Contributor
22 reviews 22 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2013 via mobile

We only stayed one night and it was a good experience. We felt safe and secure. The staff are very friendly and seem to be happy. The price was good. Our shower was wonderful with great pressure and plenty of hot water. It is located close to a variety of restaurants. Traveling around the area was easy. They have a... More 

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Rina65, Thank you for your review of our hotel. We are pleased to hear you enjoyed your stay. I appreciate you recognizing our staff's friendliness. We do enjoy our work and want to provide each guest with friendly service. I will be sure to share your comments with them. I am glad you also enjoyed our other amenities as... More 

Memphis, Tennessee
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 15, 2013

Stayed two nights...Check-in was very quick and the front desk staff was very friendly and accomodating. They were happy to provide directions or recommend places to eat nearby. Hotel is less than a minute from I-565 so it was easy to get around the area. Our room was in the "main" building with the lobby down the hall. We had... More 

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear CRCMTT, We thank you for taking time to post your kind review. Our staff strives to make every guest feel welcome and we really appreciate your recognition of our friendliness and service. Our Express Start breakfast is a feature at Holiday Inn Express and we are glad you enjoyed it. I will be sure to share your kind remarks... More 

East Haven, Connecticut
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2013

The rooms are clean and comfortable, the staff is helpful and friendly. The breakfast is OUTSTANDING! biscuits and gravy each morning, fresh fruit, excellent coffee, juice, yogurts, cereals, muffins, bread, bagels, etc, something for everyone. I love this place and have stayed here a few times during my business trips to this area. I highly recommend it. The hallways are... More 

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear ZeeBabester, Thank you for your 5 star rating! We are glad to hear how much you enjoy our Express Start breakfast and appreciate your kind comments regarding our staff and hotel. We are delighted to hear that you have chosen our hotel for your accommodations in Huntsville and thank you for your glowing recommendation. We thank you for your... More 

Gainesville, GA
Top Contributor
175 reviews 175 reviews
123 hotel reviews
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed December 20, 2012

This is the former Sheraton and they spent big bucks on a renovation and did not include elevators. 100/300 series rooms are ground floor. The breakfast is in building 2 while checking is in building 1. The rooms that you want are the 300 rooms, ground floor where breakfast is served.

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Underpressure, We appreciate your favorable marks regarding our rooms and cleanliness but I am sorry that we did not meet your highest expectations. I apologize if our lack of elevator service caused you an inconvenience. Most of the time we are able to accommodate first floor requests made in advance and our staff is always willing to help in... More 

Edmonton
Top Contributor
74 reviews 74 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 11, 2012

Service was excellent, happy employees, room clean, location excellent. Nice touch: evening reception. Breakfast super as usual for a hi express. Only problem - crappy wifi. What is it with hotels that's cant invest in simple wifi that bloody well works?!

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Gasp262, Thank you so much for your 5 star review! We appreciate your kind comments and I am glad you enjoyed the manager's reception in addition to our other offerings. I am sorry you had problems with the wi-fi and we will certainly take a look at what may have caused the problem. We thank you for staying with... More 

Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 12, 2012 via mobile

Negatives: Room quite small, very dated facility overall, poor soundproofing, busy hwy location. Positives: Breakfast ample & tasty. Friendly staff.Amenable to late checkout. I expected a little more for the price, and could have paid less elsewhere in Huntsville for the same.

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Sojournology, Thank you for your recent stay at our hotel. I am sorry that you did not enjoy your overall experience with us due to your dissatisfaction with our facilities. I do appreciate your kind remarks regarding our breakfast and staff. Our staff works very hard to provide excellent customer service and a clean, comfortable room. I do hope... More 

Atlanta, Georgia, United States
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 10, 2012

This is actually a nice hotel and I enjoy staying here. There are a few things you should know though. There are no elevators. The rooms numbered 100 and 300 are on the ground floor. Those numbered 200 and 400 are on the second floor. There is a hot and cold breakfast in the mornings and Mon-Thurs a managers happy... More 

Was this review helpful? Yes 1
hsvex, General Manager at Holiday Inn Express Hotel & Suites Huntsville-University Drive, responded to this review

Dear Lee M, We appreciate you taking time to review our hotel and thank you for your comments. I am glad to know that you were able to enjoy the amenities of our hotel and appreciate you sharing your observations for others. We thank you for your recommendation and I hope we have the pleasure of serving you again. Sincerely,... More 

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Additional Information about Holiday Inn Express Hotel & Suites Huntsville-University Drive

Address: 3808 University Drive, Huntsville, AL 35816
Location: United States > Alabama > Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Huntsville-University Drive 2.5*
Number of rooms: 146
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Also Known As:
Holiday Inn Express Hotel And Suites Hunstville-University Drive
Holiday Inn Huntsville
Huntsville Holiday Inn

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