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All 54 Huntsville hotels

Holiday Inn Express Hotel & Suites Hunstville-University Drive

2.5 of 5 Motel   |   3808 University Drive, Huntsville, AL 35816
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Holiday Inn Express Hotel & Suites Hunstville-University Drive
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Ranked #31 of 54 hotels in Huntsville
A recent review
5 of 5 stars reviewed 1 week ago
Yorkie1948 West Yorkshire
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55 people have reviewed this hotel

Traveler rating
    13
    24
    6
    7
    5
See reviews for
8
8
7
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
West Yorkshire
Top Contributor
292 reviews 292 reviews
70 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for two nights at the weekend and was upgraded to a suite as a platinum member and whow what a brilliant room, two bathrooms, two TV's nice kitchenette and lounge area, everything I needed for a great stay. I was greeted by Michael on the front desk who got me booked in early and sorted all my needs.... More

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Buffalo, New York
Top Contributor
54 reviews 54 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I barely noticed the "older" and "outdated" building that previous reviewers mentioned. What I found was a clean comfortable room (did miss a fridge and microwave), great breakfast, yummy cookies and free cocktails. All of this was great but the best was the friendly helpful staff. The front desk staff greeted me with a smile and a "how can I... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear Cheryl8675309, Thank you so much for your outstanding review! Our staff takes great pride in providing true Southern Hospitality and we are so glad to hear how much you enjoyed staying with us. We truly appreciate your gracious comments regarding our staff. I will be sure to share your accolades with everyone and congratulate Eddie for a job well... More

Birmingham
Contributor
14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed here because it was only 3 - 3 1/2 miles to the Von Braun Center where my granddaughter was competing in gymnastics. Even though it an older property, the rooms were Ok, no refrigerator or microwave, but adequate as we were checking out early since my granddaughter had to be at the Center by 7:30. We were in... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear Shelbycruiser, Thank you so much for your review! We appreciate your kind remarks regarding our hotel and staff. We are pleased to hear how much you enjoyed your stay. I will be sure to share your remarks with all the staff and congratulate our maintenance staff. It is always a pleasure to hear positive feedback We thank you for... More

Richmond, United States
2 reviews
1 of 5 stars Reviewed 4 weeks ago

This place needs to be demolished and rebuilt or simply rebranded as a motel 8. I couldn't use the internet because it was so slow. Called the front desk twice to complain and they told me they would reset the router. Either this didn't fix it or they never actually did it. The place is just drab- popcorn ceilings, cracking... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear William H, We are so sorry to hear of your experience at our hotel. We apologize for the inconveniences you were caused due to the problems you encountered. Our team strives to provide every guest with an outstanding stay and we are disappointed when a guest has any thing less than a wonderful experience. We do appreciate your sharing... More

Oakland, Tennessee
1 review
2 of 5 stars Reviewed January 20, 2014

We stayed (1) night, and was very glad it wasn't more. - Poor treatment of one staff by another staff member on check-in - Barking dog on our floor - HORRIBLE internet service- slow, erratic, and just all around bad. - The single most annoying HVAC unit ever made. Unit cut on and off ALL NIGHT LONG. Would stay on... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear jmaddox112974, Thank you for taking the time to write our property a review. We strive to provide the best possible service and experience and we like to hear from our guests on how we are doing. I am sorry to hear that you did not enjoy your stay and apologize for the inconvenience you were caused. We appreciate your... More

charlotte, nc
Reviewer
5 reviews 5 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed October 22, 2013

stayed there for business 1 night. my room was 316. i asked for no smoking room. when i arrived at the room, the hallway smell of cigarettes was unbearable. went back to the main desk and the explanation was :" this is because you are close to the edge of the smoking section...it ends at room 315"!!!! i felt like... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear flipclt, Thank you for your feedback regarding your stay with us. I am disappointed to hear of the problems you encountered and I apologize for the service you received and the inconvenience you were caused. Our hotel staff strives to provide an atmosphere of friendly service and clean, comfortable accommodations. Unfortunately in your case we fell far short of... More

Senior Contributor
28 reviews 28 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 11, 2013 via mobile

Stayed one night as a platinum elite IHG member w/ this holiday inn express.the breakfast was ok,but not the best,but the breakfast staff was really sweet.the hotel was laid out different than normal but the room I got w/ my points was huge,which was great.i was impressed,& the bed was really comfortable.i was disappointed w/ what looked like blood on... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear Nashvillecat83, Thank you for taking time to review our hotel. As a IHG Rewards Platinum Elite member, we appreciate your loyalty and value your feedback. We are glad to hear you enjoyed your stay with us and your Platinum upgrade to one of our spacious suites. I am sorry to hear that we did fall short in a couple... More

Commerce Township, Michigan
Top Contributor
91 reviews 91 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 4, 2013

We set off on a two week vacation without reservations of any kind. It was our goal to wing it, keep our costs down, but not forego quality. We found a coupon for HIE at a rest area and frankly I thoroughly expected that there would be some provision that I would unable to meet. Such was not the case.... More

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hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear gblack7205, Thank you so much for your 5 star review! We appreciate you taking time to review our hotel and appreciate your kind remarks, especially regarding our staff. I know they will be delighted to hear your accolades and I will be sure to share your comments with them. We are glad to chose to stay with us and... More

Las Cruces, New Mexico
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 3, 2013

This is an average hotel that is a clean place to get a good nights rest and that's it. If you just want a basic place to stay that is clean and comfortable this is the place. If you want a nice place with lots of amenities this is not the place. I stayed one night and I had my... More

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear kin575, Thank you for your feedback regarding your stay with us. It is our goal to provide clean and comfortable rooms and we are glad to know that was your experience. As a team, however, we also want to provide a guest experience of value, service and friendliness that makes you feel glad you stayed with us. In this... More

Lake in the Hills, Illinois
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 30, 2013

In town to visit University of Alabama - Huntsville (UAH). This was a great choice as location is 5-10 minutes away. We got a 2 room king suite and it was well worth the money. It was all new and extremely clean and nice. Each room (side) has it's own full bath/shower and TV, so the kids were on one... More

Was this review helpful? Yes
hsvex, General Manager at Holiday Inn Express Hotel & Suites Hunstville-University Drive, responded to this review

Dear Paul S, Thank you so much for your 5 star rating! We are glad that you enjoyed your stay in one of our spacious suites. We appreciate your kind comments regarding our staff and amenities and thank you for taking time to write your review. Our team enjoys hearing from our satisfied guests and I will be sure to... More

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Additional Information about Holiday Inn Express Hotel & Suites Hunstville-University Drive

Also Known As:
Holiday Inn Express Hotel And Suites Hunstville-University Drive
Holiday Inn Huntsville
Huntsville Holiday Inn
Address: 3808 University Drive, Huntsville, AL 35816
Phone Number:
Location: United States > Alabama > Huntsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 54 hotels in Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hunstville-University Drive 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites is conveniently accessible to I-565, approximately 12 miles from the Hsv Intl Airport, two miles from downtown Huntsville. Hotel amenities include Express Start breakfast, free high-speed Internet access, comp airport transportation, free local calls, laundry/dry cleaning services, fitness room, free access to full service gym facility, free parking, business center, 61 cable channels with Showtime and pay-per-view. You are welcome to join us for our Manager's reception M-T 5-7 p.m. Guest rooms feature cable TVs, coffeemakers, hairdryers, complimentary wireless high-speed Internet access, irons and ironing boards, in-room movies, individual climate controls, two dual-line phones, voicemail and work desks with lamps. There are also 28 two-room suites available. Local attractions include the U. S. Space and Rocket Center, Hsv. Botanical Gardens, Constitution Hall Park, Kiwanis Metroplex, Early Works Museum, Hsv. Dragway. Partner in Excellence Award 2005. ... more   less 
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