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Embassy Suites Huntsville - Hotel & Spa

Certificate of Excellence
GreenLeadersGold level
3.5 of 5
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800 Monroe Street, SW, Huntsville, AL 35801
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Embassy Suites Huntsville - Hotel & Spa
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Ranked #13 of 53 Hotels in Huntsville
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars Reviewed August 9, 2014
Jeff T Alabama
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597 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Embassy Suites Huntsville - Hotel & Spa
See the most recent reviews
Alabama
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 9, 2014

We stayed here for our honeymoon. It was very convenient for us and our guests. We held our wedding at the Von Braun Center. Their breakfast bar was good everu morning. Be prepared to stand in a long line for their omlets. Worth the wait but very very long lines. Also, parking in or out of the garage is about... More 

Was this review helpful? Yes
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Jeff T, Thank you for your recent review and Congratulations! Being a newly wed is an exciting time. I am pleased to hear that you enjoyed your stay but I'm sorry to hear about the long line for the omelets. Yes, they are delicious but I will pass along to the manager concerning the long line. Congratulations again! More 

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

Stayed at Embassy suites on business travel. Decor is classic Embassy Suites style. Knew going in that WIFI was an additional charge but would encourage ES to reconsider this nominal accomodation for guests. Room was clean, there were a couple minor items but the hotel staff rectified those things Immediately when I brought it to their attention. Food service and... More 

Was this review helpful? Yes
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Rick S, Thank you for your recent review. I am sorry that you had a few issues during your stay but I am pleased to hear that the Embassy Suites Huntsville team was able to correct the matter quickly for you. As a benefit for being a Hilton Honor's member you receive free internet access. If you are not... More 

Shalimar, Florida
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 8, 2014

We reserved two rooms on the 9th floor and requested the upgrade that included free snacks, yogurt and fruit. No so much. The rooms were both damp, musty, and dirty. Snack machine was broken all the time and no fruit or yogurt offered...and we did ask. No time to switch rooms...after all...if this was supposed to be the best they... More 

Was this review helpful? Yes
Embassy_Suites_HSV, Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear TudyBug, We are very sorry we didn’t provide the quality of amenities and service you expected and deserved during your recent stay at our hotel. We apologize for the issues in your room and snack machines. I want you to know that we are working with our maintenance and cleaning team to ensure the situation doesn’t happen again. We... More 

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 5, 2014

I stayed here for one night on business. The hotel is very nice with glass elevators! The room were spacious and clean! This location is near a beautiful park with nice walking tracks that are surrounded by ponds! Free breakfast was good with an omelette station!

Was this review helpful? Yes 2
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Monniet1, Thank you so much for your recent review. I am pleased to hear that you enjoyed your stay and the omelet station. I will be sure to pass this review along to management. Thank you again! More 

atlanta, United States
1 review
2 of 5 stars Reviewed July 30, 2014

Front desk was very nice, but the cleanliness of the carpets in our room and the breakfast area were way below standards and the pool area was not clean and looked as if the pool and hot tub had a ring around the inside of the pool below the water line. They also charged us to park anywhere on the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear William J, First let me say Thank You for your recent review. I am terribly sorry for the experience you had while staying with us. We strive to ensure each guest has a wonderful time and enjoy the Embassy Suites experience they have come to love. We are always disappointed when we fall short and I want you to... More 

Andover, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

We attended a wedding in Huntsville, AL and had a most wonderful experience. THe hotel was fantstic and acoomodating. Everything was clean, tidy, and the staff were very respectful. My wife and I recommend this place!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Jared C, Thank you so much for your recent review! I'm glad that you enjoyed your stay during this joyous occasion! I'm also pleased to hear that our team was so accommodating! Thank you again and we hope to see you soon! More 

Cordova, Tennessee
Top Contributor
85 reviews 85 reviews
36 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 28, 2014

Very nice hotel with a great breakfast to start your day. Very helpful front desk staff and very knowledgeable of the city when I wanted to find a different place to eat. Very clean rooms and Quiet hotel. Excellent Chef for breakfast and really enjoyed my stay. Did not like that being a HHonors member you are not offered free... More 

Was this review helpful? Yes 1
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Al944, Thank you for your recent review. I'm pleased to hear that you enjoyed your stay and that our team was so helpful! One of the perks of being a HHonors member is once you receive Gold or Diamond status you should receive the free WiFi. If you are a Gold or Diamond member, any one of our Guest... More 

Caledonia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014

This is a very nice hotel within walking distance of the downtown area and convention center. We were there for our annual convention. Hotel has nice amenities, however, internet service is not free except under certain circumstances.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Earl M, Thank you for your recent review. I'm glad to hear that you enjoyed your stay during your annual convention. Yes, as a Hilton brand hotel, one of the perks of being a Gold or Diamond Honors Member is the free internet service. If you are not a Hilton Honors member any one of the Guest Service Representatives... More 

Aldie, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

From beginning to end and everything in between was a delight and comfortable stay. Clean, friendly, relaxing and enjoyable stay. Plenty to do in the near vacinity and large shopping and attractions not far away.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Gerald W, I am so glad that you enjoyed your stay with us and that you got to experience a lot that Huntsville has to offer. Thank you for your review. We hope to see you again soon! More 

United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

This hotel is not only clean, aesthetically elegant and functional; it has some of the friendliest staff I've ever met! The Caffeinas has just about everything you may have forgotten and then some. And the breakfast in the morning--talk about wide and tasty choices!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Embassy_Suites_HSV, Guest Relations Manager at Embassy Suites Huntsville - Hotel & Spa, responded to this review

Dear Valeska A, I just wanted to thank you for your recent review. Your kind words mean a lot and I will share them with the Embassy Suites Team. Thank you again and we look forward to your next visit. More 

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