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Hilton Garden Inn Huntsville/Space Center

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4801 Governors House Drive, Huntsville, AL 35805
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Hilton Garden Inn Huntsville/Space Center
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Hilton Garden Inn Huntsville/Space Center
Hilton Garden Inn Huntsville/Space Center
Hilton Garden Inn Huntsville/Space Center
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264 reviews from our community

Traveler rating
    145
    76
    23
    10
    10
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76
38
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108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Huntsville/Space Center
See the most recent reviews
Pensacola, Florida
2 reviews
4 of 5 stars Reviewed September 2, 2014

On a recent trip to visit the Space and Rocket Center in Huntsville, Alabama. The hotel was very clean, and in great shape. The workers were very attentive and took very good care of you. We had breakfast at the restraint and it was very tasty and hot. If you are visiting NASA this is the place to stay for... More 

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We appreciate your feedback concerning your recent stay with us. We were glad we exceeded your expectation. I have shared your feedback with our associates and we hope to see you again when you are back in Huntsville. More 

Louisville, Kentucky
Top Contributor
182 reviews 182 reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed August 30, 2014 via mobile

The staff here are awesome, the pool are hot tub are just right, but my first morning here, I am awakened by my frazzled wife because there is an ENORMOUS roach in the shower, and it flies...and thumping it didn't kill it. So...this cost a star. That's really gross. Plus, the ice machine is dead on my floor.

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We appreciate your feedback concerning your recent stay with us. I have shared your feedback with our staff. I do apologize for the issue you had in your room. Your comments are valued and be used to cosider improvements in the future. More 

Hueytown, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 25, 2014

We had to be in Huntsville for a softball tournament and our stay was great. It just so happened to be my birthday. My daughter mentioned it to the server in the restaurant, Ms. Wanda and she made my breakfast special. Thanks for a great stay, just wished we could have gotten that extra hour for a late checkout!!. Ms... More 

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We appreciate your feedback concerning your recent stay with us. We were glad we exceeded your expectations. I will share with our staff and especially Ms. Wanda the wonderful comments about her making your birthday special. We hope to see you again next year on your birthday. More 

Fredericksburg, VA
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

This is one of the friendliest, most professional hotels Ive ever stayed on my travels. Its a little off the beaten path, but definitely close enough to the interstate to get on it within a few minutes. The guy behind the breakfast grille is an expert with omelets. Jessica, who helped serve breakfast is probably the friendliest member of any... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for taking time to give such a great review of our hotel and restaurant staff. I have shared your comments to our restaurant staff and we are glad we exceeded your expectations. We hope to see you again if your travels brings you back to Huntsville. More 

Gonzales, Louisiana
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 22, 2014

This hotel was nicely maintained, however, I asked for a non-smoking room and my room smelled strongly of cigarettes. This is the reason for the average rating. The hotel was full, so I could not get another room. The whole hotel is supposed to be non- smoking. The breakfast was quite nice, as was the service. Free wifi was a... More 

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for your comments. We appreciate your feedback and your comments are valued. I apologize for the issue in your room and we look forward to serving you on your future visit to our property. More 

Warsaw, Poland
Top Contributor
100 reviews 100 reviews
44 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed August 18, 2014

I have stayed here for two independent nights, each time front desk was super nice, welcoming and helpful. When I was checking in they knew that I had a package delivered, during the checkout they helped me out with my receipt data (my country requires special data on the invoice). Rooms are very pleasant, spacious and clean. Parking is free,... More 

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

I am delighted that your stay with us exceeded your expectations. I will pass on your compliments to our front desk staff. We look forward in serving you again when you are in our area. More 

Chamblee, Georgia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

Overall I enjoyed my stay at the hotel, though they had problems with their computers all weekend leaving me without a bill when I left. I passed on the breakfast buffet which seemed overpriced at $10.99, but is probably targeted at those in the defense industry on expense accounts. Also, the rooms are a little noisy. I like the location,... More 

Was this review helpful? Yes 1
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

I want to personally thank you for reviewing our hotel on Trip Advisor. I apologize our computers were down during your recent stay with us and you did not get a receipt under your door. We appreciate your feedback and looking forward to future visits More 

1 review
2 of 5 stars Reviewed August 17, 2014

I stayed here for 12 nights on business. You would think the responsiveness from both he just front desk staff and house keeping would be excellent, sadly the answer is No. My stay started with getting into a room then finding out the closet was broken. The maintenance person could not fix it so they found another room. You would... More 

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We apologize you were not satisfied during your stay at our property.We appreciate you taking the time to share your experience. We value your comments and your comments will be used for improvements in the future. We look forward in serving you again when you are in the Huntsville area.. More 

Fort Rucker AL, United States
1 review
5 of 5 stars Reviewed August 13, 2014

The most customer friendly staff I have encountered in years. The facility had been recently renovated and the amenities are excellent. The gym was excellent. Breakfast buffet cost $10 but well worth the cost with exceptional service. I hope the brand continues to succeed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

I am delighted your stay with us exceeded your expectations.I look forward in sharing your comments to our staff. We hope to see you again when you are in our area. More 

st louis, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

Very friendly staff. The rooms are comfortable and modern and clean. The restaurant serves a tasty breakfast and the wait staff is courteous and went out of their way to be accommodating. The hotel manager called us to make sure our room was satisfactory. This is my favorite place to stay in Huntsville.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Linda H, Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for taking time to give such a great review of our property. It is always a pleasure to get feedback from our guests. I will share the feedback to our associates and we look forward to future visits when your in our area. More 

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