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Hilton Garden Inn Huntsville/Space Center

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4801 Governors House Drive, Huntsville, AL 35805
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Hilton Garden Inn Huntsville\/Space Center
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339 Reviews from our TripAdvisor Community

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Valdosta, Georgia
Level Contributor
135 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here on business for a week. The hotel had many amenities and was very well maintained. The staff was great and the room was very spacious overall. Very high ceilings on the first floor and I felt like a king here! Extra bonus points - I left my travel battery charger at the hotel and the GM called and... More 

Helpful?
Thank kbroski42
Woodside
Level Contributor
1,563 reviews
231 hotel reviews
common_n_hotel_reviews_1bd8 252 helpful votes
4 of 5 stars Reviewed 1 week ago

Friendly welcoming staff, up to date and clean building and grounds, and a spacious room with the adjustable firmness mattress bed. Plenty of outlets, a decent sized bathroom, and a micro and fridge in the room as well as a chair. It is right off 565, but that does let you hear a little bit of car and truck noise.... More 

Helpful?
Thank Bernardo F
Huntsville, United States
1 review
5 of 5 stars Reviewed 1 week ago

My wife and 2 daughters were snowed/iced in on Friday 1/22. They were supposed to spend one night for an engagement on Saturday and then go on to Atlanta. The event in Huntsville was cancelled and icy roads made it impossible to travel back home. The desk agent helped get them a 2nd night. Also, the kitchen staff made them... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scott M
Florence
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Being a Mississippi boy, it is conceded that my emphasis on the quality of grits served for breakfast may be higher that the emphasis of others. Watery grits are a sign of the end of civilized life as we know it. Miss Wanda is a Southern lady who knows that thick grits are required for a proper breakfast. If you... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert R
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Robert, We are so happy to read your comments regarding Ms. Wanda's delicious grits. Since your response posted requests for grits have gone up considerably. We were so happy to share your response with our team and especially Ms. Wanda during our morning meeting. We had the best time celebrating her hard work. We appreciate you staying with us and... More 

Union Kentucky, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Raymond, Jessica and Wanda made me feel right at home. Whether I needed information on where to go and eat dinner or eating there at the hotel, the entire staff was very professional and courteous. Thank You.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael F
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Michael, Thank you for taking the time to respond about your recent stay at the Hilton Garden Inn Space Center. We appreciate you taking the time to mention some of our associates who work so hard in order to make yours, as well as, other guest stays so memorable. We feel that we have some of the best associates in... More 

Shawnee Mission, United States
Level Contributor
9 reviews
9 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Staff was very friendly and helpful ... dinner was good (better than I expected) and breakfast was just fine. Staff went out of the way to be helpful. Hotel was clean and quiet. Good valueI would definitely stay again if in the area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy M
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Nancy, Thank you so much for sharing about your stay at the Hilton Garden Inn Space Center. We are delighted to hear that you enjoyed our meals in our Garden Grill. The cooks and servers at the Garden Grill work very hard to prepare the best food possible. On your next visit please try our of our cooked to order... More 

Saint Louis, Missouri
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Typical Hilton Garden Inn. Spacious room. Friendly staff. Clean. Lovely shared spaces. Convenient location to Space Museum and Botanical Garden just off highway. We stayed over the New Yesrs weekend so we virtually had the place to ourselves but I did find it strange with all thE vacancy they clearly had they put us at the farthest end of one... More 

Helpful?
Thank Dawn A
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for you response about the Hilton Garden Inn Space Center. We strive very hard to offer our guest the best possible service. Our staff is one of our strongest assets. The entire team works very hard on customer service. We are very sorry about room placement, and we will work on improving this during our off peak season.... More 

Arlington, United States
1 review
5 of 5 stars Reviewed December 20, 2015

Excellent hotel staff! Out of this world southern hospitality -Their hospitality is truly a standard that other Hilton and competitors could learn from. This staff alone will keep me coming back and back and back. Facilities need some help. Rooms and common areas are starting to show wear and age.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C W C
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you so much for sharing your thoughts with us regarding your stay. We are happy to hear that you enjoyed our "Southern Hospitality". The staff at the Hilton Garden Inn/Space Center work very hard on keeping our guest a top priority. We are always working on ways to improve our customer service, as well as, our accommodations. We look... More 

North Richland Hills
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 14, 2015

Nothing exceptional but better still, nothing exceptionally wrong with this property. A little hard to get to but once familiar with road nuances, not so bad. Very clean and typical HGI amenities. Staff very friendly and breakfast was very good. Recommend if you have business at Redstone.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael N
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

Thank you for you response about your recent stay at the Hilton Garden Inn Space Center. We appreciate your feedback and were extremely delighted to hear that you enjoyed your experience. We are working each day to improve both our products and services so that you next stay will be exceptional. Our staff works diligently to insure we provide clean... More 

Kansas City, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 11, 2015

Ambiance is wonderful, beds are super comfortable but the pillows are terrible. I woke up with cramps in my neck. The heating system was a little bit noisy. Because of a problem I had with a night clerk I'm rating this stay pretty low. This is not characteristic however of the Hilton Garden Brand and this is the first time... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronald W
Neal O, General Manager at Hilton Garden Inn Huntsville/Space Center, responded to this review

We appreciate your response to about recent stay at the with us! Thank you very much for your feedback and we are extremely sorry your stay was what you expected. We are continuing to work to improve both our accommodations and our services. We take great pride in our the service our staff offers and we very disappointed that we... More 

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