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BEST WESTERN PLUS Rocket City Inn & Suites

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6200 Torok Circle, Huntsville, AL 35806
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1 room 1 guest
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BEST WESTERN PLUS Rocket City Inn & Suites
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155 Reviews from our TripAdvisor Community

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Traveler rating
    64
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    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (42)
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There are newer reviews for BEST WESTERN PLUS Rocket City Inn & Suites
See the most recent reviews
Wallkill, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

Perfect...Clean & great breakfast. Great people. Pool was clean & usually don't use the pools but did on this trip. I would go back time & time again. If you need a place to stay this is the perfect hotel. Early check in 2:00 PM

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

we see our improvements to the hotel is paying off with each and every guest leaving happy with their stay, which we will do our very best to make that happen thank you and hope to see you in the future dhaval More 

paris, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

I stay here every year for the Huntsville Hamsest. Great location Next to all kinds of restaurants and shopping. Sams Club, Costco Harbor Freight Tools & lots more close Easy drive to Van Braun Center Rosie's Cantina a popular restraunt for years is just across the parking lot.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

we love our regulars like you and it makes us feel even better to see you time and time again. we want to know each and every guests off ours by their name so they feel really welcomed home away from away. thank you very much dhaval More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 25, 2014

It was kinda expensive for Best Western but I guess it's because it's in Huntsville, AL. No HBO or movie channels but they do have free wifi. The hotel was nice, clean, & the staff gave good service. Breakfast needs a little help though, muffins, bagels, etc didn't taste good but waffles were great, as always. Location was close to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you for your feedback, we did have a outage on HBO but bet you did not miss anything because there were no good movies on HBO anyways just kidding. HBO is always fun. our staff makes sure the hotel stay clean at all times which really takes hard work and pays off good. breakfast we do have a great... More 

Northport, Alabama
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 13, 2014

The location was great. The staff was friendly and helpful. The only issues I have pertain to the cleanliness of the room. The shower has a few spots of mold along the seams. The biggest issue was that someone had turned off the mini-fridge, which led to the ice from the freezer component melting. When I went to put my... More 

Was this review helpful? Yes 2
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

good to hear that you felt good when you made the right decision to stay with us with a prefect location and plenty off good restaurants within walking distance and friendly staff to take care off your needs. sorry about the melting water from the mini fridge but they are an auto timer so our mini fridge do defrost the... More 

Springfield
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 12, 2014

Room had flying cockroach and items leftover in the bed. Breakfast was not Best Western Plus standard. If you need a place to just rest your head this will work in a pinch. We use Best Westerns and this did not meet our expectations.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

sorry to hear that your stay was not satisfactory, we do have a good full hot breakfast choice everyday with 2 rotating meat items daily. we offer bacon, sausage, scrambled eggs, omelets, biscuit and sausage gravy, yogurt, hard boiled eggs, Danishes, muffins, hot and cold cereal, 3 choices off cereal, and etc. we sure would like to invite you back... More 

1 review
5 of 5 stars Reviewed June 28, 2014

I have stayed at this BW three times now and the decor and service have gotten better every time. The staff and owners are awesome and very concerned with the guests well being and comfort. The breakfast is always stocked and has a good variety for all. The hotel is very clean and in a good location for local restaurants.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you its good to hear that our staff's hard work and customer orientated mindset pays off hope to see you in the future thank you dhaval More 

Huntsville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 21, 2014

Remote didn't work. A/C didn't work. Bed Broke. Employee at night desk was drugged out. Never again will I stay at this hotel. I was even told by the Employee that they have complained about these issues but they are never fixed. This place should be shut down.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

sorry to hear that you felt different about our night staff, but our each and every single staff are well screened and well checked for past history. the night person you felt bad about has been working with us for long time and had found out that someone close to him is fighting for life at the local hospital and... More 

Azle, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

As part of our return trip from North Carolina on motorcycles, we made our way down to Huntsville Alabama. The riding group found the hotel very nice and accommodating to our small group of riders. The hotel was clean and the breakfast was fresh and very good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

I hope you had a very nice motorcycle tour and it must be very interesting and thrilling. I have never had a long Harley bike ride so if you can please give me a small Harley ride I would really appreciate it aswell. best western is the major brand that also supports Harley motorcycle. thank you for staying with us... More 

LOUISVILLE, United States
1 review
1 of 5 stars Reviewed June 2, 2014

Staff was rude, especially the Indian woman! she will embarass you in front of other guests and ask for your room number over and over again! Also, told us the pool would be ready and it wasn't! The maid on the third floor, on that weekend, was very nice however.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

mr james I would like to apologize on behalf off one off my staff which is not at all acceptable. I know how you feel and am really sorry and I have personally spoken with that person and she admitted it was her bad aswell and she apologized to me aswell. she had mentioned her having a really bad day... More 

Oakland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2014

Very nice hotel! Samantha at the front desk greeted us with a smile and provided us with great service. Our room was spacious and clean. The location was perfect and there are several really good restaurants within walking distance.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

hey Mrs. betty i am glad that your stay was upto your satisfaction which is what my entire staff is all about. taking care off the guests and to make them feel at home after long day off work or fun while in town. our location and especially our large rooms is what makes us stand out than other hotels... More 

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