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BEST WESTERN PLUS Rocket City Inn & Suites

2.5 of 5 6200 Torok Circle, Huntsville, AL 35806
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BEST WESTERN PLUS Rocket City Inn & Suites
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BEST WESTERN PLUS Rocket City Inn & Suites
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119 reviews from our community

Traveler rating
    50
    34
    15
    9
    11
See reviews for
45
18
9
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for BEST WESTERN PLUS Rocket City Inn & Suites
See the most recent reviews
Germantown, TN
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 6, 2014

Last time we were in Huntsville visiting our son we stayed at the Best Western in Madison. Very happy with that hotel. This trip we wanted to stay closer to my son, so we chose this hotel even though the reviews were mixed, many recent ones were positive. This hotel is merely average at best. It is promoted as a... More 

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

hey Kelley I see that you were not happy with your stay recently, and that is really disappointing to our entire staff. we always make sure that breakfast lasts 5-10 minutes after 9am. we were having Wi-Fi problems offered by Comcast and recently we have upgraded our Wi-Fi services with better speed, and strong connectivity. if you would give us... More 

Chicago, United States
1 review
4 of 5 stars Reviewed October 6, 2014

I truly enjoyed my visit, I am a BW reward member and this is one of the better properties. The hotel was clean, staff friendly, and in a great location. The restaurant was literally across from great restaurants and shopping.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

hey Natasha thank you for being a BW member, where our loyal members like your are truly appreciated. its good to see our members well taken care off. once again thank you very much for your business and loyalty More 

Stuart, United States
1 review
2 of 5 stars Reviewed September 29, 2014

Horrible non-responsive service. People wandering the hallways (that I found out later worked there) that were watching people walk around - not safe. Check in was poor and the internet never worked. If you like cold breakfast or empty trays where breakfast should be this is the place to stay

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

hey Mrs. Dara I hear that you did not feel good about your stay and felt uncomfortable, I would like to apologize to you about that matter and would like to invite you back to our property and would be sure to show you our southern hospitality at its best. please just give us one more chance to prove it... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 28, 2014

Try a phone conversation. Could not get a straight answer or a return phone call. Call for a problem 3 times, was told I would be called back in 15 minutes. 3 days later nothing. Spend the extra 15 dollars and go up the drive to the Hampton Inn. Should have gone there in the first place.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

sorry Mr. Geo to hear you were not attended promptly on the phone, but my entire staff is always ready and willing to take care off each and every guest. thank you for bring this to my attention but will certainly have this resolved. thank you dhaval patel More 

Gardnerville
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 15, 2014

The hotel was great as was the staff. The room was, very clean and the bed was very comfortable. Its set back off the main road and was a little hard to see because there were restaurants in front of the property. Its next door to Comfort Inn which can be seen from the street. The hotel recommended Logan's Roadhouse... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you dear suzanne for giving us your precious few minutes. my entire team is very proud to hear that you were well taken care off while in huntsville. once again thank you very much dhaval More 

Wallkill, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

Perfect...Clean & great breakfast. Great people. Pool was clean & usually don't use the pools but did on this trip. I would go back time & time again. If you need a place to stay this is the perfect hotel. Early check in 2:00 PM

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

we see our improvements to the hotel is paying off with each and every guest leaving happy with their stay, which we will do our very best to make that happen thank you and hope to see you in the future dhaval More 

paris, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

I stay here every year for the Huntsville Hamsest. Great location Next to all kinds of restaurants and shopping. Sams Club, Costco Harbor Freight Tools & lots more close Easy drive to Van Braun Center Rosie's Cantina a popular restraunt for years is just across the parking lot.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

we love our regulars like you and it makes us feel even better to see you time and time again. we want to know each and every guests off ours by their name so they feel really welcomed home away from away. thank you very much dhaval More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

It was kinda expensive for Best Western but I guess it's because it's in Huntsville, AL. No HBO or movie channels but they do have free wifi. The hotel was nice, clean, & the staff gave good service. Breakfast needs a little help though, muffins, bagels, etc didn't taste good but waffles were great, as always. Location was close to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you for your feedback, we did have a outage on HBO but bet you did not miss anything because there were no good movies on HBO anyways just kidding. HBO is always fun. our staff makes sure the hotel stay clean at all times which really takes hard work and pays off good. breakfast we do have a great... More 

Northport, Alabama
Top Contributor
64 reviews 64 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 13, 2014

The location was great. The staff was friendly and helpful. The only issues I have pertain to the cleanliness of the room. The shower has a few spots of mold along the seams. The biggest issue was that someone had turned off the mini-fridge, which led to the ice from the freezer component melting. When I went to put my... More 

Was this review helpful? Yes 2
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

good to hear that you felt good when you made the right decision to stay with us with a prefect location and plenty off good restaurants within walking distance and friendly staff to take care off your needs. sorry about the melting water from the mini fridge but they are an auto timer so our mini fridge do defrost the... More 

Springfield
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 12, 2014

Room had flying cockroach and items leftover in the bed. Breakfast was not Best Western Plus standard. If you need a place to just rest your head this will work in a pinch. We use Best Westerns and this did not meet our expectations.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

sorry to hear that your stay was not satisfactory, we do have a good full hot breakfast choice everyday with 2 rotating meat items daily. we offer bacon, sausage, scrambled eggs, omelets, biscuit and sausage gravy, yogurt, hard boiled eggs, Danishes, muffins, hot and cold cereal, 3 choices off cereal, and etc. we sure would like to invite you back... More 

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Additional Information about BEST WESTERN PLUS Rocket City Inn & Suites

Address: 6200 Torok Circle, Huntsville, AL 35806
Phone Number:
Location: United States > Alabama > Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Rocket City Inn & Suites 2.5*
Number of rooms: 62
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Also Known As:
Best Western Plus Rocket City Hotel Huntsville
Best Western Plus Rocket City Inn And Suites
Best Western Huntsville
Huntsville Best Western

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