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All 53 Huntsville hotels

BEST WESTERN PLUS Rocket City Inn & Suites

2.5 of 5 Hotel   |   6200 Torok Circle, Huntsville, AL 35806
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70%
Ranked #23 of 53 hotels in Huntsville
A recent review
  • Overview
  • Reviews (100)
  • Photos (19)
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  • Room tips (5)
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100 people have reviewed this hotel

Traveler rating
    41
    27
    13
    8
    11
See reviews for
37
15
7
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Springfield
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Room had flying cockroach and items leftover in the bed. Breakfast was not Best Western Plus standard. If you need a place to just rest your head this will work in a pinch. We use Best Westerns and this did not meet our expectations.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this BW three times now and the decor and service have gotten better every time. The staff and owners are awesome and very concerned with the guests well being and comfort. The breakfast is always stocked and has a good variety for all. The hotel is very clean and in a good location for local restaurants.... More

Review collected in partnership with Best Western

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Huntsville, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Remote didn't work. A/C didn't work. Bed Broke. Employee at night desk was drugged out. Never again will I stay at this hotel. I was even told by the Employee that they have complained about these issues but they are never fixed. This place should be shut down.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Azle, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

As part of our return trip from North Carolina on motorcycles, we made our way down to Huntsville Alabama. The riding group found the hotel very nice and accommodating to our small group of riders. The hotel was clean and the breakfast was fresh and very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

I hope you had a very nice motorcycle tour and it must be very interesting and thrilling. I have never had a long Harley bike ride so if you can please give me a small Harley ride I would really appreciate it aswell. best western is the major brand that also supports Harley motorcycle. thank you for staying with us... More

LOUISVILLE, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 2, 2014

Staff was rude, especially the Indian woman! she will embarass you in front of other guests and ask for your room number over and over again! Also, told us the pool would be ready and it wasn't! The maid on the third floor, on that weekend, was very nice however.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

mr james I would like to apologize on behalf off one off my staff which is not at all acceptable. I know how you feel and am really sorry and I have personally spoken with that person and she admitted it was her bad aswell and she apologized to me aswell. she had mentioned her having a really bad day... More

Oakland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 26, 2014

Very nice hotel! Samantha at the front desk greeted us with a smile and provided us with great service. Our room was spacious and clean. The location was perfect and there are several really good restaurants within walking distance.

Review collected in partnership with Best Western

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BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

hey Mrs. betty i am glad that your stay was upto your satisfaction which is what my entire staff is all about. taking care off the guests and to make them feel at home after long day off work or fun while in town. our location and especially our large rooms is what makes us stand out than other hotels... More

Moody, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 9, 2014

The king bed was very uncomfortable and not enough pillows. The sides were sloped toward the floor. You had to sleep 18 inches off either side to keep from feeling like you were falling off. There were only 4 pillows on the bed and their size was about 12 inches by 18 inches. The pillow situation was very unpleasant. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

hey cynthia l. i would like to apologize about your recent stay not quite your way. all off our mattress are brand new from serta which provides the best hotel mattress and are only 3 months old. we will contact serta to see if they can see any problem with that set and go from there. we have been getting... More

Marietta, GA, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 4, 2014

This Best Western Plus is clean, very comfortable and convenient to most everything in the Huntsville area. A lot of restaurants within walking distance and on a main street. The beds are wonderful and the tv offerings excellent. Breakfast is lacking somewhat with the offering of a rather questionable "omelet." However, the staff is excellent and always accommodating. Parking is... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

our hotel is all about clean, clean and more clean which is our #1 priority with our entire staff. dont know why you did not like our omelet which we rotate them with cheese omelet and western omelet. i will certainly check into that to see what had happened with our lovely omelet. glad that you liked everything else about... More

Raleigh, North Carolina
Top Contributor
95 reviews 95 reviews
14 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed April 23, 2014

One of the first things I do when I enter a hotel room is pull back the shower curtain. Dirty showers with mildew are just an absolute no for me. I am a Best Western Gold Member and have been to several best westerns in the southeast, northeast, and heading into the Midwest. I have always been impressed and relieved... More

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you for your review. sorry you had to see the dirty shower curtain in your room which is very rare because they are washed on regular basis. we are glad that you did like our brand new serta beds and the location off the hotel. hope to see you in the future More

Dayton, Ohio
1 review
4 of 5 stars Reviewed April 11, 2014

I am very concerned about cleanliness and bugs. But this hotel met all of my concerns. My husband and I stayed there for 8 nights because of a relative being in the hospital. The beds were comfortable and there was always hot water! The owners were very accommodating and gracious and the housekeeping staff were always helpful. I realize I... More

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

our staff will be very glad to hear good from the hard work. we have always told bugs when we see them outside where they belong, that this is not their house and they cannot stay with us never, so our knox pest control team makes sure bugs dont belong at our property and it never have and never will.... More

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Additional Information about BEST WESTERN PLUS Rocket City Inn & Suites

Address: 6200 Torok Circle, Huntsville, AL 35806
Phone Number:
Location: United States > Alabama > Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Rocket City Inn & Suites 2.5*
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Also Known As:
Best Western Plus Rocket City Inn And Suites
Best Western Plus Rocket City Hotel Huntsville
Best Western Huntsville
Huntsville Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Number of rooms
62

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