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All 54 Huntsville hotels

BEST WESTERN PLUS Rocket City Inn & Suites

2.5 of 5 Hotel   |   6200 Torok Circle, Huntsville, AL 35806
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71%
Ranked #20 of 54 hotels in Huntsville
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
grammie16 Dayton, Ohio
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91 people have reviewed this hotel

Traveler rating
    38
    25
    11
    8
    9
See reviews for
36
13
7
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Dayton, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

I am very concerned about cleanliness and bugs. But this hotel met all of my concerns. My husband and I stayed there for 8 nights because of a relative being in the hospital. The beds were comfortable and there was always hot water! The owners were very accommodating and gracious and the housekeeping staff were always helpful. I realize I... More

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BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

our staff will be very glad to hear good from the hard work. we have always told bugs when we see them outside where they belong, that this is not their house and they cannot stay with us never, so our knox pest control team makes sure bugs dont belong at our property and it never have and never will.... More

Fremont, OH, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

I selected this hotel based on other guest reviews. Rooms are being renovated. The new rooms are excellent. Bed mattress--top notch. We did encounter problems. There was dried toothpaste on the sink counter and hair in the tub and on the sheets. A pretty high "ick" factor. We cleaned it up and were going to stay put. Multiple TV remotes... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

hey Mr. Walter thank you for your detailed review, we really do appreciate your feedback we are working with comcast on remote issure since best western has cleam remote requirements and cannot use comcast remotes. it makes us feel good that our renovations are over and guests like you are giving us positive feedback on recent renovations. we are always... More

Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2014

The service and room was terrible. Shower not working properly, contents left on the carpet where missed. The beds bent inward as soon as you lay down. They are very worn out. Construction work of hammering walls were disruptive the next morning.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

Mr. Brandon J. sorry to hear that your stay was not upto your standards. yes the mattress were in bad condition, but we have changed all the carpets in rooms and hallways and yes the mattresses have all been changed. we were doing some major renovations for past 3 weeks with all new bedding including mattress, new carpets, new lighting,... More

Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2014

I have stayed here before and had no issues. However, this time was the worst stay. In the room there was a razor blade left over just sitting on the counter and my 3 year old could have found it before I and things would have had a horrible outcome. There were chips underneath the bed that housekeeping had missed.... More

Was this review helpful? Yes 1
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

first off all would like to apologize for not meeting your expectations. our mattress have been major complain from our guests like yourself and other and we took action and the old mattresss have been changed to all serta brand new mattress, which are top off the line and can assure my guests no one will problem with the new... More

Uavalde, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 10, 2014

Convenient to eateries and easy access to major routes. They have embarked on a major renovation of rooms, lobby, breakfast area, fitness center. Brand new beds, carpets, Marble/granite amenity area counters, Bathrooms.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you very much and yes we cant wait till all off the renovations are done, and hope to see you in the future. More

Cottondale, Alabama
1 review
4 of 5 stars Reviewed January 30, 2014

The room was clean and upgrades had begun. Have stayed here several times and check-in and out very simple. Access to restaurants and shopping as well as proximity to family and friends makes this location excellent.

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you, and yes the renovations are underway should be finished very soon. hope to see you again after renovations are completed. More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 4, 2014

I travel to Huntsville on a regular basis and this was my first stay at the Best Western Plus Rocket City Inn and Suites. The hotel was clean (although we found one towel in our room with a little stain on it), the staff was courteous and kind and did what they could to ensure we were comfortable and had... More

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you very much, and yes we are doing some major renovations to the hotel , which should be done come feb 1st. 2014. we always try ti pick our slow days and slow times off the years which this is the right time. sorry for any incovenience this may had on your trip , but bet you would see... More

Locust Grove, Georgia
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 29, 2013

I was very happy with the accommodations at this hotel. Check in went well. We were greeted in a timely manner. The guest services representative was courteous and was able to add a night to our original internet reservation with no problem. She was also able to use our government discount with no problem. We were on the first floor.... More

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BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

sorry about the breakfast choices that we had are not upto your satisfaction, we will try to look into the breakfast attendant not available at all times during the breakfast hours. thank you for staying with us and hope to see you again in the future. thank you and a happy new year More

locust grove, United States
1 review
5 of 5 stars Reviewed December 29, 2013

I was very happy with the accommodations at this hotel. Check in went well. We were greeted in a timely manner. The guest services representative was courteous and was able to add a night to our original internet reservation with no problem. She was also able to use our government discount with no problem. We were on the first floor.... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

michel c. one thing for sure you sure do write in details bet you aced engish in school. well thank you very much for your words which we really do appreciate and admire our staff and every single guests. thank you and are glad to have you as our guest anytime you need. Wish you and your family a Happy... More

Jonesboro, Georgia
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 22, 2013

My wife and I stayed here while in Huntsville, AL. Talk about a great place at a great price near a great strip! The stay was well under $100, and the staff treated us like we were celebrities. The hotel is right near University Drive, the main street in Huntsville. But it's further off the street enough for you to... More

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BW PLUS R, Manager at BEST WESTERN PLUS Rocket City Inn & Suites, responded to this review

thank you james b. for taking time during holidays which really means so much to our entire staff, and are glad that you enjoyed your stay while in huntsville. thank you very much wish you a very merry christmas and a prosperous new year. More

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Additional Information about BEST WESTERN PLUS Rocket City Inn & Suites

Also Known As:
Best Western Plus Rocket City Inn And Suites
Best Western Plus Rocket City Hotel Huntsville
Best Western Plus Rocket City Hotel
Best Western Huntsville
Huntsville Best Western
Address: 6200 Torok Circle, Huntsville, AL 35806
Phone Number:
Location: United States > Alabama > Huntsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 54 hotels in Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Rocket City Inn & Suites 2.5*
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