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DoubleTree Suites by Hilton Huntsville-South

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6000 Memorial Parkway Southwest, Huntsville, AL 35802
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1 room 1 adult
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DoubleTree Suites by Hilton Huntsville-South
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386 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton Huntsville-South
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Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

My husband, children, and I checked into this hotel on New Years Eve. I was excited to find they had a Doubletree in Huntsville as I have had wonderful experiences at other ones I've stayed at. We checked in and got in bed to go to sleep after a long day of traveling. I looked at the wall beside me... More 

Helpful?
Thank Callie P
John-HiltonHelp, on behalf of the staff at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Dear Callie P, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the condensation encountered in your room. Based upon your review, we are actively working with our housekeeping and maintenance staffs so this situation doesn’t happen again. We hope that if your travels bring you back to the... More 

1 review
1 of 5 stars Reviewed January 2, 2016 via mobile

My husband and I arrived with our children to find our rooms walls were covered in water stains.I thought it was just because of the vents sweating but it was on walls without vents as well.It was very hard to capture all of it because of the lighting. My son has respiratory problems and I was very concerned about the... More 

Helpful?
Thank Callie P
John-HiltonHelp, on behalf of the staff at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Dear Callie P, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the level of condensation in your room. Based upon your review, we are actively working with our housekeeping and maintenance staffs so this situation doesn’t happen again. We hope that if your travels bring you back to... More 

Bermuda
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 2, 2016

Highly Recommend, Location is great and rooms are clean. Customer Service is top notch and I felt welcomed here. Warm Cookie an added bonus. Hilton Brand Hotels are in my opinion top quality. Nice area but you will definitely need a car to get around.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Patrice H
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Thank you so much for your feedback. It is our top priority to exceed the expectations of our guest. I’m glad to hear how enjoyable your stay was. We really appreciate it when someone notices the hard work that we put forth for each of our guests. It will be my pleasure to share your comments with our team. We... More 

Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

My husband and I were visiting family in Alabama and stayed here three nights. The only issues we had were that our ceiling fan was very loose and could not be used and our refrigerator made excessive noise. The room was very spacious and comfortable. The hotel is located near shopping and restaurants. We would stay here again.

Helpful?
Thank MSL1979
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

I wanted to thank you for staying with us. The feedback you provided will help us improve our service and product for the future. We encourage our guests to let us know if there are any problems with their stay so that we may address the situation immediately. We take seriously the feedback that you provide and I assure you... More 

Huntsville, United States
1 review
5 of 5 stars Reviewed December 31, 2015

The accommodations are excellent and the hotel staff is as nice and friendly as any I have ever experienced. They make you feel as though you are at home. The rooms are spacious and very comfortable. It is a full-service hotel with an excellent restaurant. But the staff is what makes the hotel special. Great hotel and wonderful experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rgary S
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

I wanted to thank you so much for your feedback. We appreciate it when our guests take the time to let us know how pleasant their stay was. Customer care and cleanliness are amongst our highest priorities and we do measure ourselves on the standard of service our guests receive. We are grateful for your support and do hope that... More 

Woodstock, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015

loved the location and room. When one of the rooms did not have working AC we were moved to another room immediately. The room was quiet, had a ceiling fan, and totally separate sitting room with french doors separating it from the bed room.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank womanswimming
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

Thank you for taking the time to review our property. I am so glad that you enjoyed our property! I was sorry to hear about the AC not working properly, but glad to hear that our staff was able to make the change in accommodations for you quickly. I hope that we will have the privilege of having you stay... More 

Birmingham, Alabama
Level Contributor
177 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 26, 2015

My family stayed in a double bed suite on the 3rd floor. I loved that there were glass french doors separating the bedroom from the living room area. My kids loved watching a different tv and sleeping on the sofa bed (which did not look that comfortable to me.) I also liked having a microwave and fridge. The actual beds... More 

Helpful?
Thank amyw2012
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

I would like to personally thank you for choosing our hotel during your stay in Huntsville. Our staff takes pride in delivering first class service and spends a considerable amount of time focused on all the details that make your stay a success. We appreciate your comments and are thrilled that we could contribute to your visit our area. Thank... More 

Russellville, United States
1 review
5 of 5 stars Reviewed December 24, 2015

This hotel felt like home. I just felt like it didn't have the perks of home. The internet service, breakfast, etc. I feel like if you pay a lot for a hotel room then you should be rewarded for it. I will stay again, but I hope changes are made. Big changes are not needed, but the little stuff are... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jonathan G
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

I would personally like to thank you for the kind words in your review. We strive each and everyday to make our guests feel at home while they are staying with us here at our property. I am sorry that you felt our "touches of home" were lacking. We look forward to seeing you in the future when your travels... More 

McDonough, GA
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed December 22, 2015

Really nice suite; we had our choice of floors. We were only in town overnight, but the hotel really was nice. Nice lobby (with a water feature, that we never sat by)-the pool area is really pretty and well appointed-looks like it would be a great place to be in the summer. Our room-a double bed suite was great. French... More 

Helpful?
Thank LaurieannL
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

I just wanted to say thank you for taking the time to post your kind comments about your recent stay at our hotel. I am glad that our location was convenient for your trip to Huntsville. It is great to know you enjoyed your stay, even though it was short. I hope that next time you stay, you will have... More 

2 reviews
2 of 5 stars Reviewed December 18, 2015 via mobile

Would not recommend this hotel. Just checked in, we are tired and as I look at the nightstand there are rings from previous beverages obviously showing that it wasn't cleaned correctly and I will attach a picture of the side on my side of the nightstand as well, Room looks good at first glance but shows very poor cleaning practices... More 

Helpful?
Thank Brigitte C
Toby K, Guest Relations Manager at DoubleTree Suites by Hilton Huntsville-South, responded to this review

On behalf of me and the entire staff at our hotel, we are truly sorry that we didn't live up to your expectations during your most recent stay in Huntsville. Your observations related to cleanliness has been reviewed with our housekeeping department; we’ve added steps to ensure a more thorough inspection prior to our guest arrival. I hope that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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