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Extended Stay America - Huntsville - U.S. Space and Rocket Center

2.0 of 5 Hotel   |   4751 Governor's House Dr., Huntsville, AL 35805
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Ranked #32 of 53 Hotels in Huntsville
A recent review
5 of 5 stars Reviewed August 8, 2013
chad b New Haven, Indiana
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30 reviews from our community

Traveler rating
    10
    3
    5
    8
    4
See reviews for
4
7
5
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Huntsville - U.S. Space and Rocket Center
See the most recent reviews
New Haven, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2013 via mobile

My children and l loved this place! For adults and children alike. Very educational and awe inspiring! The American spirit to explore. The rockets on display and the history of NASA were very informative and inspirational.

Was this review helpful? Yes 1
Miami, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 10, 2013

1. Price was different from initial reservation made online. 2. Room keys did not work after checking in, so had to carry bags all the way back downstairs to get keys programmed. 3. Semi-clogged tub drain (slow drainage) 4. Cigarette burns in bedding 5. Hairs on bedding 6. Hairs on towels, stains on towels 7. Did not have a fresh... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Danja - Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced some issues during your visit with us. Your comments were reviewed by the staff, and we will work diligently, together, to make sure your experience... More 

Kansas City
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 28, 2012

This stay is a MUST... grt service, room, shower with adjustable head, location, clean, soft beds just a fantastic experience....!!!! Good access to highways, business location and highway availablity.. rite off of 565 major highway and only min from downtown. couldnt ask for more

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Please allow us to thank you for publishing such a positive review of your stay at our Extended Stay America Huntsville location and such kind words about our staff. It's always satisfying to read uplifting feedback from our valued guests, like you. Once again, thank you. We hope you will choose to stay with us again. More 

Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed October 19, 2012

I have stayed in quite a bit of hotels in my time and because the rate was so reasonable I had my hesitations at first, but ended up being very pleased with my stay. I was only in town for two nights but felt very comfortable, slept very well (surprisingly comfortable bed) and was very excited to discover that wifi... More 

Was this review helpful? Yes
Scott M, Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at our Extended Stay America Huntsville - U.S. Space And Rocket Center location. We always find it gratifying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe... More 

Huntsville, Alabama
Top Contributor
205 reviews 205 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 21, 2012

More like a cheap motel. The rooms are renovated but that does little to make you feel comfortable in this place. The rent is cheap and some of the guests are local live-ins with questionable charactor. It seemed as though some drug deals were happening right at the hotel. There are not hallways with the door entrances all opening to... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I am eager to respond to your issue. Please know that we strive to provide our guests with a relaxing... More 

Huntsville, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 12, 2012

Chance to be down at MSFC for 14 weeks, needed an inexpensive stay, read the good reviews and the fact that if it wasn't a good review mgmt was quick to respond... I have to have good internet connectivity due to my university and employment, when asked I was given 16mbps. Drove the 23 hours to here, set up my... More 

Was this review helpful? Yes 1
Huntsville, Alabama
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 5, 2012

I stayed eight days with my boyfriend, we paid $400 dollars or something. The room was clean enough, even though I didn't really trust the bed. The staff is nice enough, the location is quiet enough. They have a refrigerator and some pans to use if you want to cook. The pillows suck, they are like hygienic cotton balls stuffed... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to make us aware of your experience at our hotel. It is with great pride that we provide clean, comfortable rooms at affordable rates, which is why it was great to read your kind words about the room, staff and location. However, given the issues you had with our bedding, pillows and wireless internet... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2012 via mobile

First let me tell you what I did wrong: 1) although clearly displayed and spelled out, I did not notice the cheap rooms are smoking. The stale smoke smell was gagging. 2) I was very sunburned when I stayed. The sheets felt like sandpaper & that thin "blanket" felt like steel wool. I was in sheer agony all night despite... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to prevent an unacceptable situation like yours from... More 

Yucaipa
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 20, 2012

Room smelled like stinky socks or corn chips. We bought a bottle of Febreze to survive. The room was not very clean. This motel is deceiving since it looks better from the outside than it really is. The towels were like sandpaper. The best part was the price of only $60 per night. We paid for what we got.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand that we maintain... More 

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2012

When booking any hotel, I always rely on the reviews of past customers. I must admit looking at the nice pictures and reading some of the awful reviews, I almost past this one up. I didn't and so glad. The lobby was very neat and clean, the lady at the front desk was sooooo nice. When I got to my... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Huntsville - U.S. Space and Rocket Center

Address: 4751 Governor's House Dr., Huntsville, AL 35805
Phone Number:
Location: United States > Alabama > Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Huntsville - U.S. Space and Rocket Center 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Extended Stay Huntsville
Huntsville Extended Stay

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