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Extended Stay America - Huntsville - U.S. Space and Rocket Center

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4751 Governor's House Dr., Huntsville, AL 35805
Extended Stay America - Huntsville - U.S. Space and Rocket Center
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Ranked #33 of 53 Hotels in Huntsville
A recent review
5 of 5 stars reviewed 3 weeks ago
Jean S Brooklyn, New York
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33 reviews from our community

Traveler rating
    12
    3
    5
    8
    5
See reviews for
5
7
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (33)
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Brooklyn, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great service, Staff was great, room was nice and clean. Friendly,excellent customer service.I will stay there on my next vist.Worth the money. Location very good quiet.Room has every thing you need.Enjoyed my stay.

Was this review helpful? Yes 1
Huntsville, Alabama
1 review
1 of 5 stars Reviewed February 20, 2015

My fiancé and I made the mistake to stay here during his relocation. The room is terribly small (we stayed at the LaQuinta the night before should've stayed) and the bed is HARD! If you have a furry animal stay somewhere else, not only is this NOT a pet friendly hotel they actually make you pay 25/night for your animal.... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for your recent review of your stay. We strive to provide our guests with all the comforts of home, so I am disappointed to hear that you found your mattress uncomfortable and experienced cleanliness issues. Regarding the mattresses, we recently replaced our mattresses which could be why you found them to be firm. I apologize that it was... More 

1 review
5 of 5 stars Reviewed February 13, 2015

A very nice hotel and it is well worth the money and the customer service is excellent. I Have Never had a complaint any of the Times i have stayed there. The rooms are always very clean and stocked with everything you needed. The staff is very helpful and friendly. I Will continue to go back.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Tallahassee, Florida
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2014

My stay was great! The staff were very helpful, the room was great, and it was quiet. I really liked having a studio kitchen available in the room, and it made our stay more comfortable. If you plan on spending a lot of time watching tv, you will be disappointed. The channels were very limited, but that is all I... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

Kimberly - Thank you for writing a review of our hotel. We are so glad that you enjoyed your fully equipped kitchen and our helpful staff. Thank you again for your kind words. We look forward to seeing you again soon. More 

2 reviews
5 of 5 stars Reviewed December 27, 2014

My stay was awesome!! I am familiar with the property from 6 years ago and am still impressed. The lobby is chic and the staff is clean, crisp, friendly, and accommodating. Everything about my check-in was efficient and informative. I took the elevator took my room and found it clean, bright, and even witnessed housekeeping staffers maintaining the cleanliness. My... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our wonderful staff and the cleanliness of our property. As well, it's great to hear that you enjoyed your fully equipped kitchen during your visit with us. I will be sure to share your kind remarks with our team. Thank you... More 

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 21, 2014

The check-in people were great and very attentive AND gave us the name of a fantastic pizza place down the road. The rooms were great.....quiet,clean and comfy. They are a little tricky to find but I called and they gave me perfect directions. It's 4 blocks from the Space Center. Go to the Space Center!!!!!

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Honolulu, Hawaii
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 4, 2014

Read reviews but booked anyway. Room was clean, had plenty of hot water, bed was comfortable, and good location. Bring your own shampoo as they do not supply. Has a great seafood restaurant within walking distance. Make sure you have a map because if you get off the beaten path it is difficult to find your way back.

Was this review helpful? Yes 4
home
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 28, 2014 via mobile

Should have found another place when this was the winning priceline bid. Should have turned around in lot. Even if 10 pm. Or when host handed us glasses to take to our room due to a high theft rate (really...plastic glasses?). Should have left when the bed looked as though it had only been made not changed. But stayed. Requested... More 

Was this review helpful? Yes 4
Fort Walton Beach, Florida
Top Contributor
92 reviews 92 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed February 27, 2014

This place looks decent from the outside. The people at the desk are very nice. However, the rooms are HORRIBLE. The rooms are NOT CLEAN! Stained carpets. Hair in all the towels, dirty dishes. Dead bugs in cabinets. Fridge is not clean. Bathroom was disgusting with hair and grime all over floor. Dated furniture that is falling apart. This place... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Extended Stay America - Huntsville - U.S. Space and Rocket Center, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have spoken with our housekeeping staff to ensure your experience is not repeated. Our team is committed to satisfying our... More 

Salt Lake City, Utah
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 9, 2013

I was on business for some training at Redstone Arsenal. The place looked decent when I first walked in, however was I in for a shock. I took a shower and noticed there was no hot water. Only warm at that. They seemed to turn it up on the weekends and turn it back down during the week. Then when... More 

Was this review helpful? Yes 6
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