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All 53 Huntsville hotels

Candlewood Suites Huntsville

2.0 of 5 Hotel   |   201 Exchange Place, Huntsville, AL 35806
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Ranked #32 of 53 Hotels in Huntsville
A recent review
5 of 5 stars reviewed yesterday
Baron K Saint Florian, Alabama, United States
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50 reviews from our community

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    6
    9
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Florian, Alabama, United States
1 review
5 of 5 stars Reviewed yesterday NEW

We didn't know what hotel to choose from while visiting Huntsville and after a back and forth debate we decided on the Candlewood. We loved the fact that everything we needed was available to us at the hotel from laundry detergent to movies and books that we could borrow. The room was clean and it had something that the other... More

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Slidell, Louisiana
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I was very unhappy with the stay here , although the room was clean the hallways were very hot when I checked the ac it was on but blowing warm air. This hotel was not up to the Candlewood standards. The elevator was hot, the halls were not clean. Overall I would not stay at this Candlewood again.

Was this review helpful? Yes
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

I am disappointed as well to hear that you did not have a good stay. It sounds like you stayed on the 3rd floor. Our units did go down, but they are currently up and running. The hallways are usually kept clean. They are maintained daily. I do hope you would come back and have a more enjoyable stay. If... More

Brits Abroad
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2014

This hotel is only average from many points of view. They have a fair selection of movies and book that you can use at no cost whilst at the motel. The kitchen cooking facilities are basic but plenty to cook breakfast and simple meals. The washers and dryers are in the same room as 24 hr free coffee and some... More

Was this review helpful? Yes
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

Thank you for taking the time to share your comments. We are the ideal location for extended stay due to all the wonderful amenities you pointed out. Our short term guests usually enjoy us as well due to our suites all comparable to a studio or one bedroom apartment. Thank you once again and I do hope you choose to... More

Vine Grove
1 review
1 of 5 stars Reviewed July 29, 2014

At check in: Was given a paper to sign that had my room number marked through as well as my rate. Was given my key and told "it's upstairs 2nd floor!" No information on the building was given. OR even a mention of my PC membership! In Room: Room smelled as if someone had just finished cooking, bed looked as... More

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Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

I am so disappointed to read that you did not have an enjoyable stay. I would like the opportunity to understand more about your stay to allow me to do some additional training with the team member. I also would like to invite you back to see if we can turn your experience around. If you have the opportunity, can... More

Fl
Top Contributor
64 reviews 64 reviews
57 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed June 26, 2014

Staff was very friendly and welcoming but the whole place was dirty and neglected the sheets where old and worn......the hallway carpet was disgusting and stained....It's a great chain but this one wasn't like any of the others

Was this review helpful? Yes
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

I am surprised that you felt our hotel was dirty. We take pride with keeping it clean at our hotel. I can ensure our sheets are not dirty. Actually 90% of our hotel has been recently updated with new linen. We have a few rooms which has not been changed over, but those rooms still have fresh and clean sheets... More

Tremont, Mississippi, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 30, 2014

Check-in went ok, but took far too long. The cleanliness of the entire property left much to be desired. Stairwells had strange stains on the carpet, along with something mysterious splattered on the walls. Found hair in our restroom, not to mention the terrible condition of the shower curtain. The morning of checkout, we called down for extra coffee and... More

Was this review helpful? Yes 1
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

I am disappointed to hear that you did not have a pleasurable stay. We take pride in ensuring that our hotel is clean and ready for our guests. We do try to maintain our stairwells, but we currently do have guests who work outside and tread the Alabama red dirt throughout the hotel. We offer our guests a welcome coffee... More

Loganville, Georgia
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 19, 2014

I stayed here for 3 weeks and have no real complaints. It is as advertised, clean, quiet, and centrally located to the tech industry in Huntsville. Shopping and restaurants close by, a few with in a 10 minute walk. Nothing jumps out as a pro or a con, it is just what you pay for. The only thing I would... More

Was this review helpful? Yes
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

Thank you for sharing your comments and sharing how you felt about what was written on the board. It is never meant for our employee to express their personal thoughts, so I would review this with my team. I am glad that you enjoyed your stay. And please next time you stay with us and you ever feel as though... More

Smithfield, VA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 7, 2014

I gotta tell you, I was concerned about a couple of things from my reservation experience, but it all worked out perfectly thanks to Manager Heather - She turned my frown into a smile that lasted my entire stay. She was totally pleasant and helped me get just the suite I needed for a meeting with a new Rep. Thanks... More

Was this review helpful? Yes 1
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

It was my pleasure to help you. I am glad that we were able to turn it all around. More

Cary, North Carolina
Top Contributor
130 reviews 130 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed April 4, 2014

I had my reservations about this hotel when my travel coordinator booked me into it and I was not mistaken. Not a complete and utter dump but close. I didn't really want to touch anything after seeing the state of the "comfy" clapped out leather chair in my bedroom. To be fair the staff were decent if somewhat indifferent. The... More

Was this review helpful? Yes 1
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

I am surprise to hear that your accommodations were not at all suitable to you. We strive to provide a great hotel and great service to all of our guests. I do agree that our recliner is a bit worn and we are actually going to be replacing them this year. My apologies that you did not notice all the... More

Greenville, South Carolina
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 3, 2014

I had arrived late in the evening & had a confirmation e-mail from the company I was working for- they had already taken care of the bill for the room for 8nights, 9 days. I got there & Ms. Rachel said that it was a confirmation to 'hold' the room but had not been paid when my confirmation did not... More

Was this review helpful? Yes 1
Heather S, General Manager at Candlewood Suites Huntsville, responded to this review

I would like to first apologize for you not having a good experience at check-in. I understand that your trip here started off very challenging with the difficulties you had from the airline to renting a car and then checking in at our hotel. I want to ensure you we do try to make each of our guests check in... More

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Additional Information about Candlewood Suites Huntsville

Address: 201 Exchange Place, Huntsville, AL 35806
Phone Number:
Location: United States > Alabama > Huntsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Huntsville 2*
Number of rooms: 123
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Also Known As:
Candlewood Suites Huntsville Hotel Huntsville
Candlewood Huntsville
Huntsville Candlewood Suites

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