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Hampton Inn Montgomery-South-Airport

Certificate of Excellence
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60 Wasden Road, Hope Hull, Montgomery, AL 36043
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Hampton Inn Montgomery-South-Airport
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Ranked #2 of 6 Hotels in Hope Hull
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
channingway Roxboro NC
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150 reviews from our community

Traveler rating
    86
    40
    11
    8
    5
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39
28
14
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roxboro NC
Top Contributor
111 reviews 111 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We did not have reservations because we weren't sure how far we were going to be driving that day so when we finally found a Hampton Inn that had a room it was rather late. I was looking forward to a nice long hot shower and a comfortable bed. There were a couple of issues but the hotel staff addressed... More 

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Charlottesville50, Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Thank you for your comment. We do stand by our guarantee and do hope you will continue to stay with Hilton Worldwide. Ron Jenkins GM More 

Simpsonville, South Carolina
Top Contributor
59 reviews 59 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here almost every time I'm in town for business. It's a typical Hampton Inn. The service and employees are what you'd expect, very friendly and accommodating. Rooms are fine as well. My only 2 complaints are: 1.Breakfast is nothing special, but it's free so hard to complain too much. 2. If you're a light sleeper, like me, make... More 

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Charlottesville50, General Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Dear Value Guest, Thank you for your comment and we will look into your comment to see what can be done to avoid these types of comments in the near future. I do apologize and do hope you will continue to stay with Hilton Worldwide. Ron Jenkins GM More 

1 review
5 of 5 stars Reviewed 3 weeks ago

1st time here, would do it again! Bed was comfortable, conference room was great, staff was amazing, and breakfast was good. This would have been an excellent business trip if the unexpected snow did not keep my clients from driving out.

Review collected in partnership with Hampton

Was this review helpful? Yes
Charlottesville50, General Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Dear Guest, Thank you for your comments and do hope you will continue to stay with Hilton Worldwide. Ron Jenkins General Manager More 

Pine Apple, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

This is a fairly new hotel. It is very near the local regional airport and has a shuttle service to the airport. The hotel is clean and well kept. The staff member s are courteous and helpful. I had to leave to early for the breakfast. The rooms were quite and clean.

Review collected in partnership with Hampton

Was this review helpful? Yes
Charlottesville50, General Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Dear Guest, Thank you for your comment and we do hope you will continue to stay with Hilton Worldwide. Ron Jenkins General Manager More 

Lower Alabama
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 19, 2015

Would have been excellent but the room had been deodorized due to a prior visitor who was a smoker. The bathroom wall paper starting to separate from the wall. The breakfast area and menu was above average for a Hampton. The staff was not very friendly, made no attempt to extend a greeting.

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Charlottesville50, Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Dear Guest, Very sorry to hear that my staff was not friendly. We do strive to give the best possible service to all of our guests. I have addressed this with my department heads, and promise that your next stay will be its best. Again, I do apologize and do hope you will continue to stay with Hilton Worldwide. Sincerely,... More 

2 reviews
5 of 5 stars Reviewed February 8, 2015

Hampton Inn's are great for business travelers. They are very consistent in quality and value. At times, the breakfast isn't as fresh but for the most part it is just right. I don't think I've ever seen such consistently helpful staff - regardless of which Hampton Inn, they are always friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Charlottesville50, General Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Dear Guest, Thank you for your comments and we do hope you will continue stay with Hilton Worldwide. Ron Jenkins General Manager More 

Huntsville, Alabama, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2015

This hotel is good with the accommodations for your average 4 star hotel. The location is out in the country for those who come to relax. Other than that the complimentary breakfast is good, and the rooms are really great.

Review collected in partnership with Hampton

Was this review helpful? Yes
Charlottesville50, Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Thank you for staying with the Hampton Inn Hope Hull, Ala. We do appreciate your business and do hope you will continue to stay with Hilton Worldwide. Sincerely, Ron Jenkins GM More 

1 review
5 of 5 stars Reviewed January 15, 2015

I'm really happy with Hampton inn quality service. The room was comfortable along with clean. The other guess that I saw were friendly as well. I don' think I saw anyone that was pleasant. The staff met me with kind words and mutual respect.

Review collected in partnership with Hampton

Was this review helpful? Yes
Charlottesville50, Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Thank you for staying at our hotel in Hope Hull, Ala. We do appreciate your business and do hope you will continue to stay with Hilton Worldwide. Sincerely, Ron Jenkins GM More 

MILLBROOK
2 reviews
1 of 5 stars Reviewed January 15, 2015

Management and some staff members were extremely rude and un-helpful. Policy or not, loyal customers should enjoy some privileges, but evidently not in this Hotel chain, or better yet, this particular Hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Charlottesville50, Manager at Hampton Inn Montgomery-South-Airport, responded to this review

I am very sorry to hear that you were not happy with Hilton's Cxl policy. We do strive to take care of all of our guests . Again, I do apologize and do hope you will continue to stay with Hilton Worldwide. Sincerely, Ron Jenkins GM More 

Hoover, Alabama
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 10, 2015

We stayed here on Christmas eve, on our way to visit family in Orange Beach. Very nice, clean, fresh hotel. Was tastefully decorated for Christmas, felt warm and friendly. Room was fine, and breakfast was free, hot and plenty of choices.

Was this review helpful? Yes
Charlottesville50, Manager at Hampton Inn Montgomery-South-Airport, responded to this review

Thank you for you staying at the Hampton Inn Hope Hull. We do appreciate all comments and do hope you will continue to stay with Hilton Worldwide. Sincerely, Ron Jenkins GM More 

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