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Hyatt Place Birmingham/Hoover

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2980 John Hawkins Pkwy, Hoover, AL 35244
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Hyatt Place Birmingham/Hoover
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Hyatt Place Birmingham/Hoover
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180 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wichiat, United States
1 of 5 stars Reviewed yesterday NEW

Floor had been flooded, 8 or so industrial fans going all night to dry the rooms. Guess room had an awful odor when entering and bathroom had hair from prior guess and shower curtain was very dirty and the rod was about to fall down.

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New Orleans, Louisiana
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I love Hyatt properties, especially the Hyatt Place locations as I'm still a young professional on a budget. BUT, first the A/C in our second floor room wasn't working, so we were moved to a room on the third floor. BUT ALSO, the second and third floors had a water leak, so there were extremely loud fans blowing ALL NIGHT... More 

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Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I chose this hotel because I like staying at Hyatt Place. We arrived late on a Friday night. We were given two rooms right off of the elevator. Keys didn't work so we had to go back to the desk and have the person come back up with us to get into the rooms. The rooms were big and spacious,... More 

Was this review helpful? Yes
Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you staying at various Hyatt Place's. It is a great brand, good for business travelers as well as families. Sorry about your keys not working but glad it was resolved quickly. At times we do get busy on weekends for breakfast so we open up our conference room so everyone has a place to sit and enjoy our complimentary... More 

beebe, United States
5 of 5 stars Reviewed 5 days ago NEW

Had stopped at a Holiday Inn on our way to Florida. Bad decision. The room wasnt cleaned and there was no one there to get it clean. i was ready to leave as soon as we got there but didnt have a choice. On the way back, I decided to stay at the hyatt which was a way better choice.... More 

Review collected in partnership with Hyatt Hotels

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Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you for making the decision to stay at the Hyatt Place Birmingham Hoover on your way back from Florida. We are so happy to know that your experience going back home was better than the other hotel you stayed at on the way down. I appreciate your comments about the hotel and our staff. The next time you come... More 

5 of 5 stars Reviewed 5 days ago NEW

We arrived tired on Saturday Evening and just wanted a quite weekend. The hotel lobby was very active with families as was the pool area. We requested a quite room and was giving one on he top floor. The room was more of a mini suite and had everything we needed to allow us to stay in the room and... More 

Review collected in partnership with Hyatt Hotels

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Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you for staying with us at the Hyatt Place Birmingham Hoover. We are so happy you enjoyed your stay throughout your getaway weekend. Our 24/7 food options are so convenient for our guests because they can get food at any time. Our location is superb as you mentioned and I hope that the next time your travels bring you... More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed at the Hyatt Place while attending a sporting event. The room was right across from the elevator but it was well insulated from hall and elevator noise. The room was large and spacious. The king sized bed was comfortable. When we got in the room we noticed a smell. After investigating further we found several dirty dishes... More 

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Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you for staying with us at the Hyatt Place Birmingham Hoover. I am sorry there were cleanliness issues with your room. I have followed up with the housekeeping department so we can make sure it does not happen again. Should your travels bring you back to our area we would love for you to give us another opportunity to... More 

Paris
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Overview: The room was spacious and comfortable with a variety of lighting options, a desk, fridge, and large couch. The staff was friendly and helpful. I can't comment on the free breakfast because I slept too late. There was free wifi. Check out time is noon. Location: Hotel is just off of I-459, down the street from the Riverchase Galleria... More 

Was this review helpful? Yes
Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you for staying with us at the Hyatt Place Birmingham Hoover. Our location is outstanding as you mentioned. I am sorry you missed our complimentary breakfast. That too is very good. Hopefully the next time you visit us you will be able to partake in that breakfast. Looking forward to accommodating you the next time you are in our... More 

San Antonio, TX
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Staff was friendly. The room was showing its age. Sofa cushions worn out and looked dirty. There was a stain on the rug that looked like blue ink. Had to put tissues on it so we didn't step on it and track it all over the place, because the stain was fresh and still damp. Bed in need of replacement.... More 

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Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you for staying with us at the Hyatt Place Birmingham/Hoover. I appreciate your honest feedback and happy to know the staff was friendly. We are addressing the sofa cushion and other room issues. I am sorry you did not enjoy our breakfast and we will continue to ensure that we are serving the right food and the area is... More 

New Orleans, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This Hyatt Place was what I expected after staying at this friendly little stop-over. Easy access on and off the interstate, but far enough away as have to endure the road noise all night. The entire staff had smiles to share, which was very nice. I would consider staying again even as a destination.

Review collected in partnership with Hyatt Hotels

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Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you for staying with us at the Hyatt Place Hoover Birmingham. I appreciate the positive comments about the staff, and yes, our location is superb. We look forward to seeing you when you come through Hoover again. More 

Alexandria, VA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great property in a great location. Staff was very friendly and engaged in making my trip enjoyable. This property reflects the expected quality of the Hyatt Place brand to include the large rooms and great breakfast. Not sure if this is the usual, but they had a plate of welcome cookies out when we arrived that really was a big... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Carol S, Manager at Hyatt Place Birmingham/Hoover, responded to this review

Thank you for the positive comments about the hotel and our wonderful breakfast. On occasion we serve cookies and beverages for our guests. I am so glad you enjoyed them. I hope you will come back and stay with us. Visit us at hyattplace.com to see our specials. More 

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