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All 8 Hoover hotels

Courtyard Birmingham Hoover

3.0 of 5 Hotel   |   1824 Montgomery Highway South, Hoover, AL 35244
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Ranked #7 of 8 hotels in Hoover
A recent review
4 of 5 stars reviewed yesterday
MREA5 Cleveland, Tennessee
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101 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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English first
Cleveland, Tennessee
Top Contributor
124 reviews 124 reviews
53 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We are not very familiar with the Courtyard line, but we had a good experience at this older hotel. We had a king room. Nicely decorated. Balconies on every room from what I could tell. :). The vanity area is outside of the bathroom which was nice to get ready without shower steam! The kids enjoyed the pool in the... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Management is horrible. Complained many times then asked "Why do you continue to stay?" Because it was next to work. Have told all colleagues in AL to NOT send any clients here. Got a banning letter after complaining about repeat issues. AVOID this horrible hotel option.

Was this review helpful? Yes 1
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Your concerns regarding your stay at this hotel have been addressed both in person and in written form. We tried very had to please you as we do all our guests. It became apparent that all our efforts to make things right were not enough to continue our relationship and thus the tie was broken. We regret any... More

Jackson, Mississippi
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Once again, Marriott has disappointed me. What has happened to this once great brand? At first glance the hotel was attractive, even though it is an old building, in a bustling area. (Note that the staff was gracious and friendly - I'm not complaining about the staff.) It was the little things such as a rust corroded toilet tissue holder... More

Was this review helpful? Yes 1
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. We try to please all our guests and it seems that we dropped the ball and failed to offer amenities that you were expecting. I am sorry that our pricing structure did not meet your expectations also. We do our best to provide our guests... More

New Orleans
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 7, 2014

My family and I stayed here for a weekend getaway. The property's exterior is dated, but it, as well as the rooms, were clean. Check in was a breeze. I was the only one doing so at the time. April, the front desk agent was a gem. She was very friendly. That's a plus upon arriving to an unfamiliar place.... More

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Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Hotel Guest: Thank you for your kind words regarding your recent stay at the Courtyard Birmingham/Hoover Alabama. We are very proud of our associates and want them to deliver a high degree of service to our guests to insure our guests are happy and feel welcome. We do have a lot of groups at our hotel especially during the... More

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

I wasn;t supposed to be here. I made a reservation at another hotel which will remain nameless. Upon my arrival there, the room I reserved was not available and I would have had to pay additional in order to have a high floor room. (I travel alone and my one requirement is not first floor rooms>) Needless to say I... More

Was this review helpful? Yes 1
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Hoover Guest: Thank you for your wonderful comments concerning your recent stay with us. Our staff was so pleased to learn of your positive experience in all areas of the hotel and especially how April made you feel welcome and appreciated. We hope that you will return and be our guest again, when your travels bring you to... More

atlanta
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed June 28, 2014

Rooms were clean and comfortable. If you get a wake up call place it 10 minutes earlier than you need or you will be late. Consistently 10 minutes behind. Breakfast was good and excellent service. Friendly staff. Great location. Close to galaria and shopping.

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Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Thank you for your positive feedback on your recent stay at the Marriott Courtyard Hoover. Our staff is completely dedicated to making your stay comfortable and as strees free as possible. We appreciate the encouragement that we are delivering more than just the basics that you expect. We hope that your will visit us again the next time... More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed June 22, 2014

General hotel updated but rooms have not been. Mold in bath area and general old fixture type of dirty. I will no longer stay here until the rooms have been updated. Have notified Marriott but never seem to hear back from them on reviews submitted.

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Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear M R: Thank you for sharing your comments regarding your recent stay at Courtyard Hoover. I certainly apologize for the condition of your guest room. It is our goal to provide the best service and accommodations possible and in your case we droppied the ball on our delivery. We will use your comments to address and improve our guest... More

Picayune, Mississippi
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2014

This was my second stay here while visiting family. Very pleasant stay and a good nights sleep! Will stay every time I visit my family. The room was clean, coffee pot worked, bed soft and comfortable, blanket and extra pillow provided.

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Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: We are so pleased that you enjoyed your last visit to the Courtyard Hoover, Alabama. When guests are happy with our clean accommodations and service, we all celebrate and know that our daily efforts are not unnoticed. We want our guests to have the best lodging experience possible. We work together to make that happen every day.... More

Huntsville, Alabama
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2014

The hotel is very close to the interstate and was easy to find. It's a beautiful hotel, and we were pleased with our stay except for 1 issue: the pool was closed. Booo! I've read several reviews were this same problem happened, so this must be a reoccurring issue. They need to get that fixed. Especially since it's Summer now.... More

Was this review helpful? Yes 1
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: We very much appreciate your comments regarding your recent stay at Courtyard Hoover, Alabama. We use our guest comments to improve our services and eliminate problem areas from continuing to be a problem. During your recent stay, our pool had to be closed due to some mechanical issues that made the water undesirable for swimming. We regret... More

Alachua, FL
Top Contributor
92 reviews 92 reviews
33 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 4, 2014

I make 15-20 business trips per year. So I'm not on the road all the time, but I travel a fair amount. I've always relied upon Courtyard to be one of the more upscale Marriott properties. The Hoover, AL location missed the mark - and missed it rather badly. It wasn't horrible, but it was somewhat of a stretch to... More

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Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for your comments regarding your recent stay. I do apologize for the leak in the toilet and the noisy air conditioner. We have hired an additional maintenance engineer to get ahead of the small problem areas that are so annoying and should never be experienced by our guests. There is an interior hallway that leads... More

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Additional Information about Courtyard Birmingham Hoover

Address: 1824 Montgomery Highway South, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Birmingham Hoover 3*
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Also Known As:
Courtyard Birmingham Hoover Hotel Hoover
Courtyard Hoover
Hoover Marriott
Hoover Courtyard

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Courtyard Birmingham Hoover is proud to share our newly renovated state-of-the-art lobby and stylish new guest rooms. This Hoover hotel is just 11 miles from Birmingham's city center and located near the areas’ best shopping, dining and golf courses. The exciting new features at this Hoover, AL hotel include inviting, flexible spaces to work or relax, free Internet access throughout, access to the latest news via our GoBoard and The Bistro - Eat. Drink. Connect.® offering enhanced breakfast, dinner and beverage options. Relax by our outdoor pool. Whether in town for business or fun, we offer exactly what you need for a relaxing and productive stay. ... more   less 
Number of rooms
153

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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