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All 8 Hoover hotels

Courtyard Birmingham Hoover

3.0 of 5 Hotel   |   1824 Montgomery Highway South, Hoover, AL 35244
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Ranked #7 of 8 Hotels in Hoover
A recent review
5 of 5 stars reviewed 1 week ago
Mark F Rio de Janeiro, RJ
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105 reviews from our community

Traveler rating
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    31
    18
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rio de Janeiro, RJ
2 reviews
5 of 5 stars Reviewed 1 week ago

Business travel has had me stay here many times this year and I figured it was time to send a note in. Overall? AWESOME! What a great place, and the staff are really terrific. I really like this place, and having stayed in many Courtyards and Marriotts all over the world i think this is one of my faves. Just... More

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for being our guest in Hoover, Alabama and for the glowing review that you gave. We often hear only when we dropped the ball and not when we hit a home run and it truly feels great to be able to share with our hard working, dedicated staff when someone appreciates the services they perform.... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I brought 13 baseball players and their families for the world series here. From the time I contacted them until the end of our stay we had the best customer service. Our boys were tired after a long day of baseball and they swam and we're able to relax. We had a room each morning of our stay where everyone... More

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest; Thank you for your kind remarks regarding your recent stay at Courtyar Hoover. We do everything possible to make your stay memorable and enjoyable. We are extremely happy to learn that our efforts made you feel welcome and appreciated. Thank you for being our guest. We hope to see you in your future travels to the Birmingham area.... More

Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2014

I stay at this site one weekend for training it was nice and close to the interstate and on ramp. Room was a great size for the value. Breakfast was also very good and food station was very clean. Even though it seemed a bit dated with floral print everywhere. Overall stay was great.

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Thank you for being our guest and for the wonderful comments regarding your recent stay. We are always happy to know our service and product are pleasing our guests and that we deliver our food service in a clean and inviting atmosphere. I will pass along your cmments regarding the floral designs on the lobby wall. Thank you... More

Forest, Virginia
Top Contributor
56 reviews 56 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is my second time staying here, and it's easy to get to, central location, near all kinds of places to eat, relatively quiet, front desk personnel are very responsive and quick checking in and out, price is in keeping with the property and rooms are super clean

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: We truly like hearing that you enjoyed your last visit at out hotel and that our product and services were pleasing to you. We strive to always offer the best service possible along with a friendly welcome. We do hope you will continue to stay with us when lodging in our area is needed. Thank you for... More

Cleveland, Tennessee
Top Contributor
124 reviews 124 reviews
53 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 31, 2014 via mobile

We are not very familiar with the Courtyard line, but we had a good experience at this older hotel. We had a king room. Nicely decorated. Balconies on every room from what I could tell. :). The vanity area is outside of the bathroom which was nice to get ready without shower steam! The kids enjoyed the pool in the... More

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for your comments regarding your recent stay at Courtyard Hoover. We certainly like to hear that we are pleasing our guests with our service and facilities. We are glad that you had a terrific time during your visit and that your air conditioner worked well. We are so pleased that you enjoyed our courtyard pool... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2014 via mobile

Management is horrible. Complained many times then asked "Why do you continue to stay?" Because it was next to work. Have told all colleagues in AL to NOT send any clients here. Got a banning letter after complaining about repeat issues. AVOID this horrible hotel option.

Was this review helpful? Yes 1
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Your concerns regarding your stay at this hotel have been addressed both in person and in written form. We tried very had to please you as we do all our guests. It became apparent that all our efforts to make things right were not enough to continue our relationship and thus the tie was broken. We regret any... More

Jackson, Mississippi
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed August 19, 2014

Once again, Marriott has disappointed me. What has happened to this once great brand? At first glance the hotel was attractive, even though it is an old building, in a bustling area. (Note that the staff was gracious and friendly - I'm not complaining about the staff.) It was the little things such as a rust corroded toilet tissue holder... More

Was this review helpful? Yes 1
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for your response regarding your recent stay at our hotel. We try to please all our guests and it seems that we dropped the ball and failed to offer amenities that you were expecting. I am sorry that our pricing structure did not meet your expectations also. We do our best to provide our guests... More

New Orleans
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 7, 2014

My family and I stayed here for a weekend getaway. The property's exterior is dated, but it, as well as the rooms, were clean. Check in was a breeze. I was the only one doing so at the time. April, the front desk agent was a gem. She was very friendly. That's a plus upon arriving to an unfamiliar place.... More

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Hotel Guest: Thank you for your kind words regarding your recent stay at the Courtyard Birmingham/Hoover Alabama. We are very proud of our associates and want them to deliver a high degree of service to our guests to insure our guests are happy and feel welcome. We do have a lot of groups at our hotel especially during the... More

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

I wasn;t supposed to be here. I made a reservation at another hotel which will remain nameless. Upon my arrival there, the room I reserved was not available and I would have had to pay additional in order to have a high floor room. (I travel alone and my one requirement is not first floor rooms>) Needless to say I... More

Was this review helpful? Yes 1
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Hoover Guest: Thank you for your wonderful comments concerning your recent stay with us. Our staff was so pleased to learn of your positive experience in all areas of the hotel and especially how April made you feel welcome and appreciated. We hope that you will return and be our guest again, when your travels bring you to... More

atlanta
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed June 28, 2014

Rooms were clean and comfortable. If you get a wake up call place it 10 minutes earlier than you need or you will be late. Consistently 10 minutes behind. Breakfast was good and excellent service. Friendly staff. Great location. Close to galaria and shopping.

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Thank you for your positive feedback on your recent stay at the Marriott Courtyard Hoover. Our staff is completely dedicated to making your stay comfortable and as strees free as possible. We appreciate the encouragement that we are delivering more than just the basics that you expect. We hope that your will visit us again the next time... More

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Additional Information about Courtyard Birmingham Hoover

Address: 1824 Montgomery Highway South, Hoover, AL 35244
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Birmingham Hoover 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Birmingham Hoover Hotel Hoover
Courtyard Hoover
Hoover Marriott
Hoover Courtyard

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