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Courtyard Birmingham Hoover

3.0 of 5 1824 Montgomery Highway South, Hoover, AL 35244
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Courtyard Birmingham Hoover
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Courtyard Birmingham Hoover
Courtyard Birmingham Hoover
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110 reviews from our community

Traveler rating
    16
    35
    31
    20
    8
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26
17
8
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pearl, Mississippi
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel over the years and have never had any problems and my last experience was no different. The staff was super friendly and the small issues I had were quickly handled. This is an older property but it has aged well. The price was very reasonable and I will be staying hear again in the... More 

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Courtyard Guest: We are so pleased that you chose our hotel for your recent stay in Hoover. We know that you have lodging choices and we appreciate you allowing us to serve your lodging needs. Thank you for your wonderful comments regarding service and accommodations. The staff was very excited to know that you were pleased with their... More 

Mequon, Wisconsin
Top Contributor
66 reviews 66 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Although the building is unattractive from the outside, it has been nicely renovated. The lobby and the rooms are attractive. And the desk and food staff were very pleasant. But that is where the positives end, and that is not enough. First, the bathroom floor was filthy. At first, I wasn't sure if the stains were simply wear from old... More 

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for being our guest and for your comments about your stay with us. We know that you have choices when it comes to lodging and we are so pleased that you chose Courtyard as your home away from home. I apologize for the bath floor and its lack of cleanliness. You are absolutely right that... More 

Marietta
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed January 5, 2015 via mobile

I use this hotel when I come to town approx every month. What I like is the consistent level of service time after time. Even this last trip the night clerk Sophia really made me feel welcome after a long trip in. Great location to Hwy and good food in a pinch.

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for choosing our hotel when in Hoover. We know that you have choices in lodging and we are pleased that you find us consistent and reliable. We are proud of our product and most of all our associates who strive to deliver the best possible guest experience every day. Thank you again for your comments... More 

Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 3, 2015

The room was nice and the bed was comfortable. Front desk was friendly. The location was perfect. We found the room on priceline at reasonable price. We was next to the restaurant. We ate at. We will consider staying again at this location.

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for choosing CY Hoover as your recent lodging choice. We know that you have a choice when it comes to lodging and we are pleased that you selected our hotel. We can tell by your response that your visit was comfortable. Our staff wants you to be comfortable and satsified with all services and product... More 

Atlanta, Georgia
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 30, 2014

I stayed here for one night during Thanksgiving week (the hotel was empty) and had selected this property because the majority of rooms have balconies. I noted on my reservation that I would like a balcony room.When I checked in, the lady at the front desk asked me if I wanted a king bed or 2 queens and I responded... More 

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Platinum Guest: Thank you for staying at the CY Hoover. We know that you have choices in lodging and we are very pleased that you chose our hotel. We certainly dropped the ball during your stay regarding room selection. I take responsibility for this lack of training of our front desk associate and will personally insure that she receives... More 

Rio de Janeiro, RJ
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

Business travel has had me stay here many times this year and I figured it was time to send a note in. Overall? AWESOME! What a great place, and the staff are really terrific. I really like this place, and having stayed in many Courtyards and Marriotts all over the world i think this is one of my faves. Just... More 

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Courtyard Guest: Thank you for being our guest in Hoover, Alabama and for the glowing review that you gave. We often hear only when we dropped the ball and not when we hit a home run and it truly feels great to be able to share with our hard working, dedicated staff when someone appreciates the services they perform.... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 3, 2014

I brought 13 baseball players and their families for the world series here. From the time I contacted them until the end of our stay we had the best customer service. Our boys were tired after a long day of baseball and they swam and we're able to relax. We had a room each morning of our stay where everyone... More 

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest; Thank you for your kind remarks regarding your recent stay at Courtyar Hoover. We do everything possible to make your stay memorable and enjoyable. We are extremely happy to learn that our efforts made you feel welcome and appreciated. Thank you for being our guest. We hope to see you in your future travels to the Birmingham area.... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2014

I stay at this site one weekend for training it was nice and close to the interstate and on ramp. Room was a great size for the value. Breakfast was also very good and food station was very clean. Even though it seemed a bit dated with floral print everywhere. Overall stay was great.

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Guest: Thank you for being our guest and for the wonderful comments regarding your recent stay. We are always happy to know our service and product are pleasing our guests and that we deliver our food service in a clean and inviting atmosphere. I will pass along your cmments regarding the floral designs on the lobby wall. Thank you... More 

Forest, Virginia
Top Contributor
60 reviews 60 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 2, 2014

This is my second time staying here, and it's easy to get to, central location, near all kinds of places to eat, relatively quiet, front desk personnel are very responsive and quick checking in and out, price is in keeping with the property and rooms are super clean

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: We truly like hearing that you enjoyed your last visit at out hotel and that our product and services were pleasing to you. We strive to always offer the best service possible along with a friendly welcome. We do hope you will continue to stay with us when lodging in our area is needed. Thank you for... More 

Cleveland, Tennessee
Top Contributor
140 reviews 140 reviews
55 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 31, 2014 via mobile

We are not very familiar with the Courtyard line, but we had a good experience at this older hotel. We had a king room. Nicely decorated. Balconies on every room from what I could tell. :). The vanity area is outside of the bathroom which was nice to get ready without shower steam! The kids enjoyed the pool in the... More 

Was this review helpful? Yes
Edwin B, General Manager at Courtyard Birmingham Hoover, responded to this review

Dear Valued Guest: Thank you for your comments regarding your recent stay at Courtyard Hoover. We certainly like to hear that we are pleasing our guests with our service and facilities. We are glad that you had a terrific time during your visit and that your air conditioner worked well. We are so pleased that you enjoyed our courtyard pool... More 

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Additional Information about Courtyard Birmingham Hoover

Address: 1824 Montgomery Highway South, Hoover, AL 35244
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Birmingham Hoover 3*
Number of rooms: 153
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Also Known As:
Courtyard Birmingham Hoover Hotel Hoover
Courtyard Hoover
Hoover Marriott
Hoover Courtyard

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