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Hampton Inn & Suites Birmingham-Hoover-Galleria

2.5 of 5 4520 Galleria Boulevard, Hoover, AL 35244
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Certificate of Excellence 2014
Hampton Inn & Suites Birmingham-Hoover-Galleria
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Hampton Inn & Suites Birmingham-Hoover-Galleria
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167 reviews from our community

Traveler rating
    103
    45
    12
    5
    2
See reviews for
56
32
10
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (167)
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Dothan, United States
1 review
5 of 5 stars Reviewed 1 week ago

Easy access to Interstate, yet quiet and friendly. Especially liked the duvet on bed which is freshened with each guest. The heating worked well. The list of movies was current and acceptable. Wish you wouldn't have the "Adult" selections because they're not needed for a family hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and I have shared the movie channel comments with our management team. We are glad you enjoyed your stay with us and hope to see you again soon. More 

1 review
3 of 5 stars Reviewed 1 week ago

The hotel is OK, anything you would expect from an older hotel. The room was fine although I requested a non-smoking room and was placed in a smoking room. The breakfast attendant did not speak to me nor did any other staff except one front desk agent. The breakfast was great, and although I had a problem with my bill,... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. We hope to see you... More 

Springfield, Missouri, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very comfortable, clean and well-managed hotel. The hotel meets the high standards associated with the advertising of the Hampton Inns. The hotel is located near an excellent shopping and restaurant area. If I were traveling in the central Alabama region, I would plan to stay at this hotel again.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we hope to see you again soon. More 

Top Contributor
90 reviews 90 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here one night on my way to Smoky Mountains. There were no rooms in Tusculoosa due to Alabama's graduation, so we stopped here and luckily got a room. Hotel was clean, comfortable beds and the staff was super nice. Free breakfast had a good selection as far as free breakfast go, would definitely stay here again.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We are glad you chose to stay with us and hope to see you again soon! More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

Simply the best hotel experience I've ever had! Extremely friendly staff that treated everyone like family!! Yes, believe it, like family. The rooms - dinning area - breakfast - the indoor pool, were all first class.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we hope to see you again soon! More 

Hernando, Mississippi
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here while traveling with my daughter's hockey team. Staff were friendly and helpful. Rooms were clean and comfortable. Breakfast was not great as most of the hot items were lukewarm at best but the microwave worked so it could have been worse.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate guest feedback as it helps us measure our performance and identify areas needing improvement. I will certainly share your comments with our breakfast staff and make the necessary adjustments so that all our guest receive a hot breakfast every morning. Again thank you for your comments, we hope to... More 

Gulf Breeze, Florida
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 21, 2014

The Hampton had very comfortable beds. The rooms seemed to be moderately clean but had very nice complimentary items. I booked a room overlooking the Galleria but it seemed to overlook the roof below. The staff was often absent from the front desk. I don't know if they were attending to other duites or just away. The check in staff... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. I have shared your comments with our team and we will be making necessary adjustments. Thank you for staying with us and we hope to see you again soon. More 

Birmingham, United States
1 review
5 of 5 stars Reviewed December 13, 2014

Hampton Inn meets my expectations every single time. I travel very frequently. Whether it's work or family travel, Hampton is my number one choice. Clean rooms, good service, internet, parking, reakfast

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate guest feedback as it helps us measure our performance. Thank you for staying with us and we look forward to your next stay at our hotel. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed December 9, 2014

Front desk staff never friendly or welcoming, long wait to be checked in, staff always on cellphones tex ting and in lobby area not behind desk. I havE stayed there 4 times and it's always the same. My last visit I was finally informed of the evening reception which was never mentioned before. Empty beer cans and trash in front... More 

Was this review helpful? Yes
BhamSalesdirector, General Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service and for the other issues and frustrations you experienced. I will promptly take the steps... More 

Olathe, Kansas
1 review
5 of 5 stars Reviewed December 3, 2014

This hotel was clean with nice furnishings. The rooms had plenty of room. The bathrooms were stocked with all the necessities - shampoo, conditioner, lotion, hairdryer, and plenty of towels. The hotel staff was extremely helpful and friendly. The breakfast had many choices and the breakfast area was kept clean with fresh food coming out constantly. I would recommend this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate the feedback and look forward to your next stay with us. More 

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Additional Information about Hampton Inn & Suites Birmingham-Hoover-Galleria

Address: 4520 Galleria Boulevard, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham-Hoover-Galleria 2.5*
Number of rooms: 102
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Also Known As:
Hampton Inn And Suites Birmingham-Hoover-Galleria
Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel Hoover
Hampton Inn Hoover
Hoover Hampton Inn
Hotel Style:
#1 Business Hotel in Hoover
#2 Family Hotel in Hoover

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