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All 8 Hoover hotels

Hampton Inn & Suites Birmingham-Hoover-Galleria

2.5 of 5 Hotel   |   4520 Galleria Boulevard, Hoover, AL 35244
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Ranked #2 of 8 Hotels in Hoover
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Debora C
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149 reviews from our community

Traveler rating
    94
    38
    10
    5
    2
See reviews for
51
30
7
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Hoover, United States
1 review
2 of 5 stars Reviewed yesterday NEW

On my 4th day I noticed my door did not lock. Yes, my room was unsecured everytime I left and at night I was less secured than expected as well. the door bar could be kicked in easily. Management did handle the situation appropriately and was less than apologetic! The fitness room had an old water tank there at looked... More

Review collected in partnership with Hampton

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Gilbert, Arizona
Contributor
17 reviews 17 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The AC was moldy smelling. Maintenance came and was going to spray Fabreze in it. I said that's not the answer; it needs to be cleaned. He got something with bleach in it and proceeded to clean. The unit and filter were both dirty. Later, about 12:30 AM, the room was so humid I couldn't sleep; so, I went down... More

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Theodore, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The bathroom was not clean--the hotel room looked to be 20 years old. The staff was not friendly. The air conditioning needs to be repaired--it does not work properly--it will not adjust in temperature. When turned down you freeze---when turned up you roast. We did not get but about 2 hours sleep because of the air not adjusting.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. Thank you for your feedback. More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was on business and booked for a three day stay at the Hampton. During my stay I began itching terribly and broke out in a rash on the second day. The third day I was covered with a rash from head to toe. I first thought I had come into contact with poison ivy or was having an allergic... More

Was this review helpful? Yes 1
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for staying with us recently. Customer service and product quality are very important to us. I have shared your comments with our team and we are certainly addressing our policy on requests such as yours. You are a valuable customer and we will certainly be re-examining the way your request was handled. Thank you for your feedback and... More

Franklin, Tennessee
Top Contributor
72 reviews 72 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a nice and spacious one-bedroom suite at this Hampton for a recent weekend getaway. The location is very convenient to the Galleria Mall, and many other attractions. The service was very friendly and helpful during our entire stay. The lobby area is nice, and the breakfast selection was good as usual. It was very quiet in our... More

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. Guest feedback is very important to us as it helps us measure our performance and look for areas needing improvements. I have shared your comments with our team and we will ceratinly address the attention to detail. Alread our team has scheduled a walk through to identify any rooms that may... More

Locust Grove, GA, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Faultless hotel located in an obviously upscale suburb of Birmingham. Great value. Very efficient staff and typical Alabama friendliness with all the comfort features you expect at a Hampton facility.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We are glad you enjoyed your stay and look forward to your next stay with us. More

Atlanta, United States
1 review
5 of 5 stars Reviewed September 12, 2014

this was one of the better Hampton's that i have stayed in. I recommend it if you are looking for the space during your stay. Also this is a new hotel, so you know everything will be fresh and clean. Everyone is friendly, which is nice after a long day in the office.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. Service and product quality are high on our list and guest satisfaction in these areas is something we work for every day. Thank you again for staying with us. We appreciate your comments and look forward to your next stay with us. More

Calvia, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

This Hampton Inn was perfect location and had a great staff. We had a sisters weekend so it was close to all the shopping and restaurants. Only thing that I would like to see a change in is the breakfast for all Hampton Inns. We have been staying with them for a long time and I don't think the breakfast... More

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback as it helps us measure our performance. We know you have many choices for lodging in our area and we certainly appreciate your staying with us. We look forward to your next stay with us. More

alabama
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 9, 2014

My husband and I stayed here the night before an Alabama game (RTR) and reserved the suite with the jetted tub. It was spacious, clean and nicely furnished. The room was adequately cool and was very comfortable. The staff was friendly and helpful in giving recommendations on the best places to go for dinner that evening. The breakfast the next... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We pride ourselves in providing excellence in service and product and are always reassured by feedback such as yours. Thank you for staying with us and we look forward to your next stay with us! More

Hernando, United States
1 review
5 of 5 stars Reviewed August 29, 2014

I was greeted by a friendly gentleman and was checked in quickly as we were on our way to an event. Our room was clean and cool making for a pleasant night of rest after a long and eventful day. We skipped breakfast the next day since we were running late for church but it smelled great as we walked... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your comments and look forward to your next stay with us. More

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Additional Information about Hampton Inn & Suites Birmingham-Hoover-Galleria

Address: 4520 Galleria Boulevard, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham-Hoover-Galleria 2.5*
Number of rooms: 102
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Also Known As:
Hampton Inn And Suites Birmingham-Hoover-Galleria
Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel Hoover
Hampton Inn Hoover
Hoover Hampton Inn

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