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Hampton Inn & Suites Birmingham-Hoover-Galleria

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4520 Galleria Boulevard, Hoover, AL 35244
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Hampton Inn & Suites Birmingham-Hoover-Galleria
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Hampton Inn & Suites Birmingham-Hoover-Galleria
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177 reviews from our community

Traveler rating
    109
    48
    13
    5
    2
See reviews for
59
34
11
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (177)
  • Mar-May only
    (33)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (47)
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Mobile, Alabama
1 review
5 of 5 stars Reviewed 1 week ago NEW

I am thankful that the staff was able to work with me and my company in taking a purchase order check. There was a confusion about if they took checks or not (they told me on the phone that they did) but when I got to the hotel they said they absolutely did not. We were able to make some... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate the feedback and do apologize for the confusion in regards to our payment options. I'm glad to hear that the issue was resolved. We look forward to your next stay with us. More 

Hoover, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My daughter got married recently, and I booked a block of rooms at the Hampton Inn in Hoover, Alabama. I reserved the block months in advance, and I got a good price on the block. I chose Hampton Inn because I am a loyal customer: wonderful service, great breakfasts, and fantastic rooms. I chose the Hoover Hampton Inn because it... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate you booking your group with us and will certainly share your comments with our team. We are in the process of changing our cable provider and will have a better offering of channels/stations soon. Thank you again for choosing our location for your event and especially for the feedback.... More 

Silas, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Hampton is well run and staffed. All the amenities met expectations. Extremely convenient to shopping, eating and the like. The indoor pool is great for children and grandchildren. Only negative is the need for cosmetic renovations to the older rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. I have shared your comments with our team. We appreciate your staying with us and look forward to your next stay with us. More 

Kernersville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We arrived late on Friday evening, hotel was sold out and there were a lot of other guests in the lobby, but our room was quiet and we rested well. Location is great, near shopping and some really great restaurants: Chuy's is only a few miles away, highly recommend you try it if you stay here.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate the feedback and look forward to your next stay with us! More 

HOUSTON, TX
Top Contributor
63 reviews 63 reviews
50 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here on business and was happy with my stay. The location is good and it was easy to reach. There is a nearby mall with a lot of restaurants but it was really beyond typical walking distance and the roads were pretty busy but you will likely have a car anyway since there isn't a lot else nearby.... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We pride ourselves in providing excellent service and product and take guest comments very seriously. I will share your comments with our team to consider making some changes. Thank you again for staying with us. More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel is about 7 years old. Very nice lobby and sitting area. I was there with a group and the front desk was very helpful. Nice breakfast and good seating area . Location is great , very close to Galleria and interstate. I will definitely use this property again.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback and look forward to servicing your group again in the future. More 

Wetumpka, United States
2 reviews
4 of 5 stars Reviewed February 11, 2015

Enjoyed the stay as the hotel was convenient to Galleria, restaurants, movie theater, etc. Need top have a few more bath cloths in bathroom. Have stayed here before & are staying again for Valentines holiday.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us...i have shared your comments about needing more bath towels in the room and we will certainly address this. More 

charlotte, United States
1 review
3 of 5 stars Reviewed February 5, 2015

no shuttle for local transport. The website says local transport, but none onsite. The malls is across the way from it, to close for a taxi, too dangerous to walk. and needs work on housekeeping. I had a room with a hot tub, went to use it after a long day, gross stuff came out of jets. staff at the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

We are so sorry to hear about your poor experience this week at our hotel. Please be assured we will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. Please do not hesitate to... More 

Sioux Falls, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

there are at least 10 Hampton Inns in Birmingham. The one we chose this time was the best by far of any we have stayed in Birmingham on our way south. We've been making this trip through Birmingham for 14 years. This stay was the best ever!

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We know that you have so many choices in Birmingham and we appreciate your choosing to stay with us. We look forward to your next stay with us. More 

United States
1 review
5 of 5 stars Reviewed February 3, 2015

great place to stay. people are extremely nice and pleasant. breakfast was decent with eggs, oatmeal, sausage, toast, fruit, etc. i was able to check in early and check out late which was really nice. very accommodating.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

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