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Hampton Inn & Suites Birmingham-Hoover-Galleria

2.5 of 5 4520 Galleria Boulevard, Hoover, AL 35244
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Certificate of Excellence 2014
Hampton Inn & Suites Birmingham-Hoover-Galleria
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Hampton Inn & Suites Birmingham-Hoover-Galleria
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160 reviews from our community

Traveler rating
    100
    42
    11
    5
    2
See reviews for
53
31
9
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hampton Inn meets my expectations every single time. I travel very frequently. Whether it's work or family travel, Hampton is my number one choice. Clean rooms, good service, internet, parking, reakfast

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate guest feedback as it helps us measure our performance. Thank you for staying with us and we look forward to your next stay at our hotel. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Front desk staff never friendly or welcoming, long wait to be checked in, staff always on cellphones tex ting and in lobby area not behind desk. I havE stayed there 4 times and it's always the same. My last visit I was finally informed of the evening reception which was never mentioned before. Empty beer cans and trash in front... More 

Was this review helpful? Yes
BhamSalesdirector, General Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service and for the other issues and frustrations you experienced. I will promptly take the steps... More 

Olathe, Kansas
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was clean with nice furnishings. The rooms had plenty of room. The bathrooms were stocked with all the necessities - shampoo, conditioner, lotion, hairdryer, and plenty of towels. The hotel staff was extremely helpful and friendly. The breakfast had many choices and the breakfast area was kept clean with fresh food coming out constantly. I would recommend this... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate the feedback and look forward to your next stay with us. More 

United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The room was very clean and the staff was very nice. However, for the location and the price I was surprised by the torn/ratty looking carpet and wall corners. Also, for the size of the room and the price of it, the television was extremely small and had very poor sound quality. Bed was very comfortable and clean and the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. I have shared your comments with our management team and we will be making the necessary adjustments to ensure the highest of product quality for our guest. Again, thank you for staying with us and we hope to see you again soon. More 

Lenoir City, United States
2 reviews
5 of 5 stars Reviewed November 14, 2014

I stayed at this hotel on a business trip and was very pleased with how clean the room was, how accomodating the staff was and the breakfast was good too. I'drecommend this hotel to anyone staying in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we look forward to your next stay with us. More 

Vancouver, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 12, 2014

Arrived late (after a concert) to find the doors locked... had to wait for someone to come around and give us our keys, luckily we had checked in online, so there wasn't too much hassle. Free breakfast is nice, just the standard Hampton breakfast. Room was clean and a decent size... basically your standard Hampton Inn. I would say to... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. Guest feedback is very important to us and we appreciate every comment guests give us. We do lock the doors after certain hours as a security measure and guests can only enter with key access. This is for the safety of our team and hotel guests. Thank you for staying with... More 

Dothan, Alabama, United States
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 9, 2014

The hotel has much nicer public spaces and rooms than other hamptons I have stayed in. The check in was very quick and efficient. The room was quiet at night too which can be hard to come by. The location is good and there is a Starbucks next door.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Crystal Springs, Mississippi
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 7, 2014

After a long day of driving, I was exhausted. I saw the Hampton sign on I-20 and easily found the hotel. Although late in the day, they were hospitable and helpful and got me checked right in. Shanease was at the front desk and gave great advice on getting a pedicure at the nearby Galleria. Just a quick drive and... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you very much for your recent review of our hotel. We pride ourselves in providing excellence in product and service and are always glad to hear about specific team members that fulfill these guest expectations. I will certainly share your comments with the team. We look forward to your next stay with us. More 

Gainesville, United States
1 review
5 of 5 stars Reviewed October 30, 2014

Great desk staff. Good breakfast. Excellent coffee set-up in lobby. Hard to get to hotel if using GPS. One of the better hotels I have stayed in. Sorry, can't think of anything else to say. If anyone wishes to contact me about the Hampton...please call 352-372-7041. Will be glad to answer any questions.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your nest stay at our hotel. More 

Millbrook, United States
1 review
5 of 5 stars Reviewed October 21, 2014

Spent a nice husband and wife weekend out of town. Nice hotel, great location. Easy access to shopping, restaurants, and events. Even on a football weekend, service was great. I do wish they had a bar on site! It would have been nice to relax, and watch a game!

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback and look forward to your next stay with us. More 

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Additional Information about Hampton Inn & Suites Birmingham-Hoover-Galleria

Address: 4520 Galleria Boulevard, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham-Hoover-Galleria 2.5*
Number of rooms: 102
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Also Known As:
Hampton Inn And Suites Birmingham-Hoover-Galleria
Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel Hoover
Hampton Inn Hoover
Hoover Hampton Inn

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