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All 8 Hoover hotels

Hampton Inn & Suites Birmingham-Hoover-Galleria

2.5 of 5 Hotel   |   4520 Galleria Boulevard, Hoover, AL 35244
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Ranked #2 of 8 Hotels in Hoover
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Joshua P United States
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157 reviews from our community

Traveler rating
    98
    42
    10
    5
    2
See reviews for
52
31
9
48
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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United States
1 review
4 of 5 stars Reviewed 1 week ago

The room was very clean and the staff was very nice. However, for the location and the price I was surprised by the torn/ratty looking carpet and wall corners. Also, for the size of the room and the price of it, the television was extremely small and had very poor sound quality. Bed was very comfortable and clean and the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. I have shared your comments with our management team and we will be making the necessary adjustments to ensure the highest of product quality for our guest. Again, thank you for staying with us and we hope to see you again soon. More

Lenoir City, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel on a business trip and was very pleased with how clean the room was, how accomodating the staff was and the breakfast was good too. I'drecommend this hotel to anyone staying in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we look forward to your next stay with us. More

Vancouver, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived late (after a concert) to find the doors locked... had to wait for someone to come around and give us our keys, luckily we had checked in online, so there wasn't too much hassle. Free breakfast is nice, just the standard Hampton breakfast. Room was clean and a decent size... basically your standard Hampton Inn. I would say to... More

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. Guest feedback is very important to us and we appreciate every comment guests give us. We do lock the doors after certain hours as a security measure and guests can only enter with key access. This is for the safety of our team and hotel guests. Thank you for staying with... More

Dothan, Alabama, United States
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel has much nicer public spaces and rooms than other hamptons I have stayed in. The check in was very quick and efficient. The room was quiet at night too which can be hard to come by. The location is good and there is a Starbucks next door.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More

Crystal Springs, Mississippi
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long day of driving, I was exhausted. I saw the Hampton sign on I-20 and easily found the hotel. Although late in the day, they were hospitable and helpful and got me checked right in. Shanease was at the front desk and gave great advice on getting a pedicure at the nearby Galleria. Just a quick drive and... More

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you very much for your recent review of our hotel. We pride ourselves in providing excellence in product and service and are always glad to hear about specific team members that fulfill these guest expectations. I will certainly share your comments with the team. We look forward to your next stay with us. More

Gainesville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great desk staff. Good breakfast. Excellent coffee set-up in lobby. Hard to get to hotel if using GPS. One of the better hotels I have stayed in. Sorry, can't think of anything else to say. If anyone wishes to contact me about the Hampton...please call 352-372-7041. Will be glad to answer any questions.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your nest stay at our hotel. More

Millbrook, United States
1 review
5 of 5 stars Reviewed October 21, 2014

Spent a nice husband and wife weekend out of town. Nice hotel, great location. Easy access to shopping, restaurants, and events. Even on a football weekend, service was great. I do wish they had a bar on site! It would have been nice to relax, and watch a game!

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback and look forward to your next stay with us. More

Houston, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 21, 2014

Hilton still refuses to provide free unlimited internet access (my Hilton Honors is only Silver Level) to all business travelers. Otherwise, this hotel met all other expectations. Easy access, free parking, clean and lots of food choices nearby.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

Thank you for your recent review of our hotel. Our hotel does provide free internet access to all guest. Increased bandwith for video streaming etc, is provided at a cost to all guest. We will certainly forward your comments to our corporate office as this is a brand standard. Thank you for staying with us. More

Hoover, United States
1 review
2 of 5 stars Reviewed October 20, 2014

On my 4th day I noticed my door did not lock. Yes, my room was unsecured everytime I left and at night I was less secured than expected as well. the door bar could be kicked in easily. Management did handle the situation appropriately and was less than apologetic! The fitness room had an old water tank there at looked... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, General Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience. Rakesh Patel General Manager (205) 380... More

Gilbert, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 19, 2014

The AC was moldy smelling. Maintenance came and was going to spray Fabreze in it. I said that's not the answer; it needs to be cleaned. He got something with bleach in it and proceeded to clean. The unit and filter were both dirty. Later, about 12:30 AM, the room was so humid I couldn't sleep; so, I went down... More

Was this review helpful? Yes
BhamSalesdirector, General Manager at Hampton Inn & Suites Birmingham-Hoover-Galleria, responded to this review

We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience. Rakesh Patel (205) 380 3300 General... More

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Additional Information about Hampton Inn & Suites Birmingham-Hoover-Galleria

Address: 4520 Galleria Boulevard, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham-Hoover-Galleria 2.5*
Number of rooms: 102
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Also Known As:
Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel Hoover
Hampton Inn And Suites Birmingham-Hoover-Galleria
Hampton Inn Hoover
Hoover Hampton Inn

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