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Holiday Inn Birmingham-Hoover

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2901 John Hawkins Parkway, Hoover, AL 35244
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Holiday Inn Birmingham-Hoover
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190 Reviews from our TripAdvisor Community

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Asheville, North Carolina
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel several times in the past four years and can honestly say that it is consistently well staffed and clean. However, upon entering for this visit, the front desk person did not focus on our needs, as she was focused on her personal phone call and projecting a negative attitude towards all of us. While... More 

Helpful?
Thank Carol V
Dyer, Indiana
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

On our way to Florida we were looking for lodging overnight. We turned to Trip Advisor for help and found this booking. Reasonably priced, courteous staff, clean well-appointed room with very comfortable beds and a great breakfast. Will definitely stay again!

Helpful?
Thank 2004Retired2005
2 reviews
5 of 5 stars Reviewed December 28, 2015

This hotel was beyond great! Every level of their staff was friendly, helpful and competent. We had our annual family reunion during the Christmas holidays and they made it a perfect event. The rooms were clean and the accommodations were great. Thank you so much to Blair and his staff for making our holiday stay a success.

Helpful?
Thank Charlotte S
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you so much Mrs. Smith. It was truly a pleasure to host your fantastic family's reunion here at the Holiday Inn Birmingham Hoover. We are so happy that your group enjoyed their time with us and we look forward to making this a recurring event for a long time to come. More 

Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 15, 2015

I've been to this hotel now 4 times and I've been impressed each time. Between the first and second trip it was over a month and when I walked back into the hotel for the second trip they greeted me by name. That really made me feel welcome. Also the staff in the onsite restaurant knew my breakfast order and... More 

Helpful?
Thank JenG1234
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much for your great review of the Holiday Inn Birmingham Hoover. I am so glad our staff was able to impress you and meet your expectations. We look forward to seeing you again real soon. More 

Meridian, Mississippi
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 21, 2015

I was in Birmingham/Hoover for a conference and stayed over at this hotel for one night. I will NEVER stay here again whenever I return to Birmingham. My conference ended late so I was really tired and just couldn't wait to check in and relax. The first room I was given had an awful, awful, awful......stench. I called the front... More 

Helpful?
1 Thank Beeesam
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Dear Beeesam, I apologize for your experience here at the Holiday inn Birmingham Hoover. I can assure you that this is not the normal operating procedures. I have shared your problems with the Housekeeping and Food and Beverage departments and can guarantee that every step has been taken to prevent this from happening in the future. More 

Level Contributor
6 reviews
5 of 5 stars Reviewed November 14, 2015 via mobile

I stayed here for 1 night but I was impressed. Everything was cleaned the room service was good. There is a mall down the street from the hotel. I would recommend this hotel to others far or near. If you are looking for a nice pleasant friendly staff I suggest this location.

Helpful?
Thank Fe Fe P
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Fe Fe P- Thank you for the kind review of the Holiday Inn Birmingham Hoover. I am so glad our staff was able to take care of you during your stay with us and we look forward to seeing you again soon. More 

Virginia
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 14, 2015

Perfect weekend stay! We were able to get away for our Anniversary, see our UA student, AND attend the UA vs LSU game! Whirlwind weekend was made even better by Management sending up a bottle of champagne to our King Jacuzzi Suite. The bed was extremely comfortable, the room was spacious and immaculate, and even though we were close to... More 

Helpful?
Thank NursyOnVacation
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Roll Tide!! and Congrats. Thank you very much for the great review of the Holiday Inn Birmingham Hoover. I am very pleased that our front staff was able to make your weekend even more special. Thank you again and we look forward to seeing you very soon. More 

Knoxville, Tennessee
Level Contributor
100 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 1, 2015 via mobile

I came for a business conference,and booked this hotel last minute. I loved my room 326. The king bed was very comfortable and I loved the fluffy pillows. The room was very spacious. There was a huge shower, microwave, and mini fridge. I also enjoyed the fact that the toiletries were from Bath and Body Works. (Nice touch!) I used... More 

Helpful?
Thank MissBehavior81
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you Miss B for the fantastic review of the Holiday Inn Birmingham Hoover. We thank you for your patronage and love that everyone here was able to take care of you during your stay. Thank you again and we look forward to seeing you again soon. More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed October 19, 2015

Very nice hotel-staff was extremely friendly and helpful. They have a nice lounge/smoking area adjacent to the lobby. Everyone encountered, especially Ashley in the bar, was great! Took one of the fish to keep me company and that was a really nice touch.

Helpful?
Thank Fun4Tracy
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Fun4Tracy...thank you very much for the kind review of the Holiday Inn Birmingham Hoover. I am very happy that Ashley was able to take care of you in the restaurant. Thank you again and we look forward to seeing you again. More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 12, 2015 via mobile

Seems very new. The entrance has a pretty grand feeling to it making it seem much more expensive. I felt it was good value for what I spent. Staff was very friendly and helpful. My room was very nice with comfortable bed and pillows. All of the finishes were very nice and in good condition. Good restaurant there too. I... More 

Helpful?
Thank Jesse L
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