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Holiday Inn Birmingham-Hoover

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2901 John Hawkins Parkway, Hoover, AL 35244
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Holiday Inn Birmingham-Hoover
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Holiday Inn Birmingham-Hoover
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148 reviews from our community

Traveler rating
    92
    29
    13
    5
    9
See reviews for
31
16
9
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Niceville, Florida, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Stayed at the hotel 3 days/nights. The front desk staff was unfriendly but did their job. No one said anything other than a 'script' welcome... I've stayed at this hotel several times and this is not the personnel that usually works the check in desk. As I departed, one young lady at the desk said "good morning" and was pleasant...rest... More 

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Atlanta, Georgia
Top Contributor
256 reviews 256 reviews
52 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The good: - hotel is in a great location - rooms are nice,clean, comfortable and roomy - public areas of hotel nice The bad: -not impressed with the food offered at the hotel - you must drive to get food The ugly: - one of the worst customer service staff I have ever experienced at a hotel - I was... More 

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Nashville, Tennessee
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a good hotel. Not amazing, but nothing wrong with it either. The service was good, the hotel is clean. Good location. Pool is small and breakfast is not complimentary. I would stay again but probably look elsewhere first to see if I could find better.

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Nashville, Tennessee
Top Contributor
303 reviews 303 reviews
238 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed 1 week ago

Typical Holiday Inn - typical of the renovated ones. Very nice rooms, great beds, bad gyms (equipment is home grade, not commercial grade). Also, no individual TV on the gym equipment so you have to arch your head up and to the side to watch. Internet slow. After 10 or so failed HI breakfast (they're equally bad everywhere), I no... More 

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alabama
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently visited the area on business and had a very pleasant stay at the Holiday Inn. The room was clean and had everything needed for a comfortable nights stay. The restaurant/bar downstairs is convenient and the food/service is wonderful. I will definitely be back if in the area and recommend that others do the same.

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Ardmore, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our stay was for my husband's birthday weekend. The staff was excellent and very helpful. Always quick with a solution to our problems, which were few. The indoor pool was quite cool but children seemed to enjoy it. Very quiet and the bed was comfortable. The breakfast was included with our room, but wasn't for others. Quite frankly could have... More 

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Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much Paulette. I am so happy that our staff was able to take care of you during your recent stay with us. More so I am very happy that our staff was able to meet any problems with a quick solution. Thank you for choosing the Holiday Inn in Hoover and we hope to see you the... More 

Atlanta, Georgia
Top Contributor
55 reviews 55 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've since come back to staying at Holiday Inn's when there is not my normal chain property available. The new brand is refreshing, the rooms are clean, and the bar is helpful after a long day of meetings. If you are in the area, you can't go wrong at this hotel.

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Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you MisterOXAtl for your kind words. I agree that the new branding of the Holiday Inn is a long way from your grandfather's Holiday Inn. I am very happy that you found our proprty up to date and fresh. Especially happy that you were able to enjoy our bar after a long hard day. Thank you again and we... More 

Senior Contributor
35 reviews 35 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was staying here for two weeks on a business trip. I have to say that most of the staff I dealt with were excellent and did their best to help out and make my stay as comfortable as possible. The bed was very comfortable, the bathroom was very clean and the bar was great. The downsides were only minor:... More 

Was this review helpful? Yes 1
Bartlett, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 6, 2015

I experienced an outstanding stay at this Holiday Inn, it was truly pleasurable and exceeded the standards that I look for in hotels. However, the differentiating factor was Ms. Kelsey Jones. Her personality and enthusiasm in her position was truly appreciated, her interaction with all of the guests set the stage for an enjoyable evening everyone. The next morning we... More 

Was this review helpful? Yes 3
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Wow, Thank you very much for your kind words regarding your recent stay with us. I am so happy that we were able to meet and even possibly exceed your expectations. I could not agree more that Kelsey is an asset to our team. I will make sure to pass on the praise you have given her. Thank you and... More 

Katy, TX
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 4, 2015

Excellent hotel all the way around! From the front desk staff, to the wait staff at breakfast, it was terrific! The beds were extra comfortable; the rooms spacious and well furnished. We had a beautiful lake view from our room. The breakfast buffet was delicious and filling. The price for the room was a great value. Would highly recommend this... More 

Was this review helpful? Yes 2
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Wow. Thank you very much those kind words. I am so happy our staff was able to meet and possibly exceed your expectations. I agree that the traffic on the road outside the hotel can be a challenge at times. Please come see us the next time you are in town. More 

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