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Holiday Inn Birmingham-Hoover

3.0 of 5 2901 John Hawkins Parkway, Hoover, AL 35244
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Certificate of Excellence 2014
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Holiday Inn Birmingham-Hoover
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Holiday Inn Birmingham-Hoover
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136 reviews from our community

Traveler rating
    87
    24
    12
    4
    9
See reviews for
27
15
9
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Pensacola Beach, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I both thought this hotel was great. The front desk staff greeted us with a smile every time we walked through the lobby and they even remembered our name after the first meeting. The restaurant staff were equally friendly and attentive. The room was impeccable and the bed was oh, so comfy! The room seemed quieter than... More 

Was this review helpful? Yes
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Wow. Thank you so much the fantastic review. I am so pleased that our staff and hotel was able to meet and maybe even exceed your expectations. Please visit us again and when you do, please have the front desk staff let me know...I would love to introduce myself and thank you in person. More 

Birmingham,Alabama
Top Contributor
65 reviews 65 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my normal chain of hotels and its looks like any of the up to date Holiday Inns. The service was well and everything went well except the pool area. I chose this hotel for news year to be close to everything and also enjoy shopping the next day. The pool was advertised as indoor and heated and it... More 

Was this review helpful? Yes
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

I am so glad you chose to spend the New Year with us. I apologize that you were not able to enjoy the pool however we are working on that issue. Glad you were able to find something to snack on at 4 in the morning. See you again soon. More 

Pittsburgh, Pennsylvania
Top Contributor
197 reviews 197 reviews
108 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed over New Years Eve the room was clean and comfortable. The hotel location is close to shopping and restuarants. staff was pleasant and helpful. The restuarant was understaffed and very slow. The staff tried their best but the key then seemed overwhelmed. The manager took charge and made sure we where satisfied. The exercise room was small but had... More 

Was this review helpful? Yes
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you for choosing the Holiday Inn in Hoover for your recent visit to the city. I agree that we were a little overwhelmed by the unexpected business on New Years Eve. I was more than happy to jump back there and help out our Chef. Please come see us again the next time you are in town. More 

Selma
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We lodged here New Year's eve. It's a nice place. But I have two complaints. 1 - Our grand children were anticipating a nice long swim in the indoor pool that night and the next morning. The water was so cold I did not attempt to get in the pool with them. And after twenty minutes, the cold water and... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Birmingham-Hoover, responded to this review

Dear Danny S, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. Again, I do apologize and regret that this impacted your experience at our hotel. To better assist... More 

1 review
5 of 5 stars Reviewed December 20, 2014

We had a great stay. The food was great and the staff was friendly. The rooms were clean, Very nice. Breakfast, dinner was great. We will stay here when we come back. We came here to stay for a wedding. They let us have one floor for the wedding party.

Was this review helpful? Yes
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you for the kind words. I am so happy you shared your special weekend with us. I am proud that our staff was able to provide you with customer service that left an impression. See you again soon. More 

Aurora, Illinois
Contributor
20 reviews 20 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 8, 2014

I arrived to a very warm and friendly young lady, she checked me in very quickly and offered to assist me if i needed it. I had questions about the next morning and she said that I should leave the hotel by 7 AM so I did not get caught in morning traffic. she also told me how to get... More 

Was this review helpful? Yes
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Wow. Thank you very much for your kind review. I am so happy that our staff was able to serve all of your needs while you were us. Thank you again and we look forward to seeing you again soon. More 

Meridian, Mississippi
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 23, 2014

A group of 9 of us stayed during a quick trip for the kids and we couldn't have asked for a more convenient place to stay. Very clean and very personable staff, always greeted with a smile and a Good morning, and good day. The only disappointment was the pool was closed for maintenance which the kids were looking forward... More 

Was this review helpful? Yes
Warner Robins, Georgia
Contributor
17 reviews 17 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 7, 2014

I normally do not stay at Holiday Inn hotels but I made an exception. I was visiting some friends that live in Hoover and they actually have church services in the hotel. They treated us to a one night's stay and I fell in love with the hotel. They have a full breakfast equipped with a chef to cook omelets... More 

Was this review helpful? Yes 1
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you for staying with us on your recent trip to Hoover. We are so glad you found everything to your satisfaction. We love having the Greater Birmingham Worship Center with us each week. Look forward to seeing you again soon. More 

Point Clear, Alabama
Top Contributor
83 reviews 83 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 27, 2014

We spent too very comfortable nights at this Holiday Inn. I had not stayed at a Holiday Inn in decades, so I didn't know what to expect. The hotel was in a beautiful location and had a nice lobby. The room was a standard room, but it was very quiet and comfortable. The beds were great and I never heard... More 

Was this review helpful? Yes 1
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you for the great review. You are right...this is no longer your father's Holiday Inn. We love the changes they have made over the years to update and modernize the facilities and we are happy you enjoyed them also. We look forward to seeing you again soon. More 

Kennett, Missouri
Top Contributor
206 reviews 206 reviews
44 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed September 6, 2014

We stayed one night on our trip from Missouri to Florida. Very clean room. Extremely nice and helpful front desk personnel. The large shower was a plus. Location is excellent. Very safe location it appeared to us. We didn't use the pool or exercise room (small) or the bar (doesn't serve until 5), but we would stay at this HI... More 

Was this review helpful? Yes 1
Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

We are so glad you had an enjoyable stay with us. We look forward to seeing you again the next time you are traveling through Birmingham. More 

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Additional Information about Holiday Inn Birmingham-Hoover

Address: 2901 John Hawkins Parkway, Hoover, AL 35244
Phone Number:
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Birmingham-Hoover 3*
Number of rooms: 112
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Also Known As:
Holiday Inn Birmingham-Hoover Hotel Hoover
Hotel Style:
#2 Green Hotel in Hoover
#3 Business Hotel in Hoover
#3 Family Hotel in Hoover

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