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Holiday Inn Birmingham-Hoover

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2901 John Hawkins Parkway, Hoover, AL 35244
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Holiday Inn Birmingham-Hoover
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Holiday Inn Birmingham-Hoover
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155 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hattiesburg, Ms.
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My granddaughter and I arrived at hotel just as a huge thunderstorm was coming. We were going out to eat but lady at front desk said there was a manager's reception that evening. Saved us going out in rain and we enjoyed just relaxing in the lobby/restaurant area. We had a problem with billing after arriving home. I emailed hotel... More 

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Fulton, Kentucky
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our first night of our trip to Destin, FL. Jason greeted us when we entered the lobby. He was amazing! We felt like royalty. Jason recognized us as Reward Members. We got several extras because of this. We had some half price appetizers after getting registered because of their Manager's Special. The lobby was very inviting, and all... More 

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Tuscaloosa, Alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had a weekend getaway this past weekend. We normally stay in upscale hotels but decided on this hotel for a one day/night stay. This Holiday Inn is incredible. Very nice, quiet and the staff is very professional and personable. Highly recommend. Very clean and comfortable.

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Mason
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel was quite and the staff was nice, helpful and willing to offer directions to local finds. The room was clean and had space. We where here for my brother in laws wedding and it was a great place to sleep and get rest for his big day.

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Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Robert we are so happy you chose the Holiday Inn Hoover for your recent trip into town for your brother in law's wedding. We all know how important those events in our lives matter and are very happy that we were able to provide you a comfortable clean room to prepare for the big day...and then unwind after. Hope to... More 

Atlanta, Georgia
Level Contributor
340 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this location for business in Birmingham. The location was great with easy access to the mall, multiple restaurants and my business location near Lakeshore. The room was well designed, comfortable and met all my needs. The service was good and check-in/check-out was seamless. If I had one complaint about this hotel it would be the size of... More 

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Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you very much for the very kind words. We are so happy that we were able to provide you witha great experience during your recent stay at the Holiday Inn Hoover. You will be happy to hear that we are in the initial stages of purchasing new fitness center equipment. While it will not address the size of the... More 

Tallahassee, Florida
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hoover Holiday Inn was a very clean and comfortable hotel. The only thing that stood out about the hotel was the lack of a free breakfast. For the price per night, one would expect some sort of breakfast included. We've stayed at cheaper hotels and receive a half way decent breakfast. The pay breakfast was the most expensive I... More 

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Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

I would like to thank you for choosing the Holiday Inn Birmingham Hoover for your recent stay. I will pass on your comments about the breakfast prices so that we can make some changes to remain competitive with the ever increasing alternatives that guests have when it comes to breakfast service. We hope to see you the next time you... More 

Texas
2 reviews
4 of 5 stars Reviewed 4 weeks ago

On a roadtrip to DC, made an unplanned stop in Hoover for the night. This hotel is in a very nice area with many good restaurant options around. The guy working the front desk that night didn't seem very happy to see us, but helped us nonetheless. We got to our room and none of the lights worked. After inquiring... More 

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Niceville, Florida, United States
1 review
2 of 5 stars Reviewed May 26, 2015

Stayed at the hotel 3 days/nights. The front desk staff was unfriendly but did their job. No one said anything other than a 'script' welcome... I've stayed at this hotel several times and this is not the personnel that usually works the check in desk. As I departed, one young lady at the desk said "good morning" and was pleasant...rest... More 

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Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Nancy I want to start by saying thank you for staying at the Holiday Inn and I am extremely sorry that our staff let you down. At the Holiday Inn in Hoover we want each and every guest to be treated with friendly customer service that is the hallmark of the Holiday Inn brand. I have sent a copy of... More 

Atlanta, Georgia
Level Contributor
268 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed May 26, 2015 via mobile

The good: - hotel is in a great location - rooms are nice,clean, comfortable and roomy - public areas of hotel nice The bad: -not impressed with the food offered at the hotel - you must drive to get food The ugly: - one of the worst customer service staff I have ever experienced at a hotel - I was... More 

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Blair S, General Manager at Holiday Inn Birmingham-Hoover, responded to this review

Thank you for choosing the Holiday Inn for your recent trip to the area. I am very sorry for the level of customer service you experienced. I can assure you that this is taken very seriously by me and will be forwarding your review to our department heads to used to retrain our staff on providing the level of service... More 

Nashville, Tennessee
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 24, 2015

This is a good hotel. Not amazing, but nothing wrong with it either. The service was good, the hotel is clean. Good location. Pool is small and breakfast is not complimentary. I would stay again but probably look elsewhere first to see if I could find better.

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