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Residence Inn Birmingham Hoover

3.0 of 5 2725 John Hawkins Parkway, Hoover, AL 35244
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Certificate of Excellence 2014
Residence Inn Birmingham Hoover
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Residence Inn Birmingham Hoover
Residence Inn Birmingham Hoover
Residence Inn Birmingham Hoover
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124 reviews from our community

Traveler rating
    79
    26
    14
    2
    3
See reviews for
51
14
5
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
  • All months
    (124)
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    (33)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

I consistently stay at this property every other week because of the people who work behind the desk. I greet them each timeI'm there with a hug and they genuinely care for making sure my stay is great. I never eat the dinner because we are always out with our local team here. Over Christmas, my husband and I drove... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear Amanda D We are so happy you consider us your "home away from home", as we too, consider you family. Not only do they brighten your day, you brighten ours as well. Keep the hugs coming. Alyssa S More 

Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This is a nice property in a great part of town to restaurants and shopping. Met our families needs perfectly. The lobby and rooms are clean and accommodating. My biggest complaint, which seems small, is big in my eyes. The attached photo is of one of the two chairs in our room. The wear/tear on the chair is simply unacceptable... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear Daniel B I am so pleased to hear your positive comments on service and cleanliness. I look foward to sharing these comments with our team. Good news we are in the process of replacing the chairs that you commented on. We look foward to seeing you in the future. Alyssa S More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We have stayed at several hotels in this area. This is our new favorite! The staff if pleasant and friendly. The rooms are spacious, and the room rates can't be beat. Their breakfast is perfect and fresh, and their lobby seating areas are great. We met several guests that were staying there for business and were repeat customers.

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear BlakeleyWClark We are thrilled that you have picked The Residence Inn in Hoover as your new favorite hotel. I am glad you were able to enjoy our hot complimentary breakfast and visit with our regulars. We look forward to seeing you again. Happy New Year! Alyssa S More 

Pensacola, Florida
Top Contributor
63 reviews 63 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed here before and liked it This time there was less amenities offered at night, food on mon tues wed and we got there thurs expecting it as in the past So that was disappointing but the service is very friendly and to me that makes up for a lot There was a disinfectant smell in the elevator... More 

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JASON M, Assistant General Manager at Residence Inn Birmingham Hoover, responded to this review

Hello Mike G! Thank you for sharing your recent experience at our hotel. I will share your comments with our housekeeping staff to ensure we are using the proper amount of solution when cleaning our elevators. On January 1,2015, Marriott introduced 'The Mix' for the Residence Inn brand. We are excited as the Mix offers our guest a great way... More 

Charleston, South Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a Marriott Rewards member and have stayed at this location before, but changes, they are a coming! Not for the better either. Evening social is now only 3 days a week....(what?) Is this at only this property? None of the other RI's seem to have adopted that, and the wear and tear are showing in obvious places, hall... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Hello Mark M, Thank you so much for taking the time to share your experience at our hotel. I am very sorry that we were unable to exceed your expectation during your past stay. Cleanliness is a key priority here at our hotel, we actually have a saying with the team that it’s all about the “friendliness and cleanliness” so... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The night crew gave us a great military discount and even waived our pet fee for us! They were so kind and very accommodating! We will definitely stay at another one the next time we travel. Thank you

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Ktmtodd I am so pleased that you recieved great service from the team at Residence Inn Hoover. We also have a soft spot in our heart for our 4 legged friends. We look forward to seeing you the next time your in town. Sincerely, Alyssa S More 

Houston, Texas
Top Contributor
154 reviews 154 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 26, 2014

This was our third stay at this location. It's in a quiet and safe neighborhood and situated in a very easy to find spot. The hotel is clean and the staff is exceptionally friendly. We had a two room suite on the first floor that was tucked back in a corner. We had a nice, comfy night.

Was this review helpful? Yes
JASON M, Assistant General Manager at Residence Inn Birmingham Hoover, responded to this review

First of all, thank you for your third visit with us. That is AWESOME!!! Our staff works hard to ensure your home away from home is clean and ready for your arrival. It is our daily goal to offer exceptional customer service to all of our guests and I am pleased that we delivered to your satisfaction. We look forward... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2014

Loved the room the bed was super comfortable. Really not a fan of the reusable silverware in the kitchen area but I guess that's one of the many things they do to make you feel at home. Very quiet and very convenient. Only a few minutes away from pretty much anything you can name. Awesome shower. Morning breakfast was decent.... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Nakia H - I am pleased to hear you found the Residence Inn Hoover comfortable and convenient. We look forward to seeing you on your next trip to Hoover. Alyssa S More 

Eclectic, Alabama
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed October 17, 2014

I always try to use a Marriott property everywhere I travel, but the Residence Inn in Hoover is one of the best I have ever visited. From the General Manager Alyssa down to all employees including Janet, Jason, Tia, Mia, Candence, Ben, Leah, LaSandra and others I can't remember the names are all wonderful and make my visites very special.... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Larry C - Thank you for your nice comments about our team. We are fortunate to have you as part of our family. As always, we are looking forward to seeing you again soon. Alyssa S More 

Pensacola, Florida
Top Contributor
63 reviews 63 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 11, 2014

This R I is a few miles off of hwy 65 on the way to Montgomery and points south, but is well worth the few extra miles. Staff is most accommodating and caring. Couldn't be more pleased with accommodations Complimentary dinner and breakfast if you are so inclined. The stay puts me in mind of a family owned bed and... More 

Was this review helpful? Yes
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Additional Information about Residence Inn Birmingham Hoover

Address: 2725 John Hawkins Parkway, Hoover, AL 35244
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Birmingham Hoover 3*
Number of rooms: 118
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Also Known As:
Residence Inn Birmingham Hoover Hotel Hoover
Hotel Style:
#3 Business Hotel in Hoover
#4 Family Hotel in Hoover

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