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Residence Inn Birmingham Hoover

3.0 of 5 2725 John Hawkins Parkway, Hoover, AL 35244
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Certificate of Excellence 2014
Residence Inn Birmingham Hoover
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Residence Inn Birmingham Hoover
Residence Inn Birmingham Hoover
Residence Inn Birmingham Hoover
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133 reviews from our community

Traveler rating
    86
    27
    15
    2
    3
See reviews for
52
14
7
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago NEW

I would like to say this hotel made my stay awesome. But one employee stood out. Her name is Tia. She works the front desk. I had a couple of issues with my rooms, and she continued to find a room that was suitable. Tia made my stay enjoyable. She has a constant smile, and willing to do what it... More 

Was this review helpful? Yes
JASON M, Assistant General Manager at Residence Inn Birmingham Hoover, responded to this review

Cindy B, Thank you for sharing your kind words about our property. All of our associates are diligent on delivering top notch customer service. Tia truly exemplifies customer service at it's best. Thank you for giving her the opportunity to go above and beyond to to make your stay one that you want to come back to. I will definately... More 

Top Contributor
99 reviews 99 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have a family of four and recently stayed at this hotel. It was a wonderful set up, as we had two separate bedrooms and bathrooms, a living room, and a kitchen. It allowed us plenty of space to spread out so that we were not on top of each other. The beds were comfortable, the service at the front... More 

Was this review helpful? Yes
JASON M, Assistant General Manager at Residence Inn Birmingham Hoover, responded to this review

LivingAbroadFirenze, Thank you for sharing your experience. I am glad you found our two-bedroom suite accomodating for your family. Our front desk team does a great job on delivering awesome customer service. We hope you will choose to stay with us next time you are in our area. More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel extensively and have stayed in many hotels. This Residence Inn hotel has the greatest staff of friendly, helpful and genuinely caring people. Nick and Tia at the front desk , the manager, Ms Stroup, and housekeeping are all very accomodating. Guests here are made to feel welcome and the rooms are very clean and comfortable with a kitchen... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear Toni R Thank you for sharing your great comments about your stay at The Residence Inn Hoover. Our team prides ourselves on "friendliness and cleanliness". I am thrilled we delivered for you. Alyssa S More 

Minocqua, Wisconsin
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After 12 hours on the road, I arrived at this Residence Inn only to find that my reservation was at another R.I. about 12 miles back. Leah and her manager were so nice. They called the other Residence Inn and got my room reservation transferred to this one at not expense for a late cancellation. Hard to describe how nice... More 

Was this review helpful? Yes 1
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear Donald J I am pleased to know you were taken care of after a long journey on the road. We are so happy you found The Residence Inn Hoover, and look forward to seeing you again. Alyssa S More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We had not stayed at this Residence Inn before and were only going to be in town one night but we were very pleasantly surprised at the comfort, cleanliness, service and attitude at this hotel. Nick was extremely helpful when we made the reservation taking into account our Sheltie who was traveling with us. Our room was wonderful and quiet,... More 

Was this review helpful? Yes
JASON M, Assistant General Manager at Residence Inn Birmingham Hoover, responded to this review

Mary S, Thank you for choosing to stay with us. It is our purpose to provide our guests with “friendliness and cleanliness”. I will share your kind comments about Nick with him. We look forward to having you stay with us soon. More 

North Providence, Rhode Island
1 review
5 of 5 stars Reviewed 3 weeks ago

The location of this hotel is pretty great if you're going to be working at Mercedes Benz. There's lots of shopping and restaurants around the area. I spent 3 months at this hotel. I got to know the staff pretty well. They were very friendly and helpful whenever I needed anything. The rooms were very clean and had a nice... More 

Was this review helpful? Yes
JASON M, Assistant General Manager at Residence Inn Birmingham Hoover, responded to this review

Ryan M, Thank you for staying with us during your time working at Mercedes! We were glad to have you become part of our family. We would love to have you stay with us next time you are in our area. More 

Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

In town on business with my husband. We are Gold club members and was to get free wifi. Since that service is provided to everyone we got what everyone there gets for free. I had to go to the lobby to get a weak signal. Could never get a signal ( for 5 days) anything in the room. Did not... More 

Was this review helpful? Yes 1
JASON M, Assistant General Manager at Residence Inn Birmingham Hoover, responded to this review

Sandy H, Thank you for being a GOLD ELITE loyal member to Marriott and choosing to stay with us during your recent visit to Birmingham / Hoover. We offer complimentary Wi-Fi service to all of our guests who stay with us. Also, as being a loyal guest of Marriott, we also offer an upgraded high speed Wi-Fi internet service to... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Easy enough. I stay at hotels 85% of the year and I would stay here a 100% of the time if I was in the area. Tia is beyond amazing at the front desk. There is no doubt that the warm welcome from the entire staff is genuine. Great location.

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear estericohuck69 Thank you so much for your kind comments. Our team at the Residence Inn Birmingham Hoover takes pride in delivering exceptional service to all of our guests. We look forward to seeing you in the near future. Alyssa S More 

Bremen, Georgia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This should be the training facility for Marriott! Their staff is the best! They are without a doubt the friendliest and most accommodating of any place I stay. I am a platinum lifetime elite member with Marriott and this the most caring and friendly staff that I have ever met at any Marriott property. The hotel is very clean and... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear Gary A WOW!!!!! What a great compliment. The team here at the Residence Inn Birmingham Hoover pride ourselves on "friendliness and cleanliness". I am so pleased we delivered for you during your most recent stay. We look foward to your return! Alyssa S More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I consistently stay at this property every other week because of the people who work behind the desk. I greet them each timeI'm there with a hug and they genuinely care for making sure my stay is great. I never eat the dinner because we are always out with our local team here. Over Christmas, my husband and I drove... More 

Was this review helpful? Yes
Alyssa S, General Manager at Residence Inn Birmingham Hoover, responded to this review

Dear Amanda D We are so happy you consider us your "home away from home", as we too, consider you family. Not only do they brighten your day, you brighten ours as well. Keep the hugs coming. Alyssa S More 

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Additional Information about Residence Inn Birmingham Hoover

Address: 2725 John Hawkins Parkway, Hoover, AL 35244
Location: United States > Alabama > Hoover
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Birmingham Hoover 3*
Number of rooms: 118
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Also Known As:
Residence Inn Birmingham Hoover Hotel Hoover
Hotel Style:
#3 Business Hotel in Hoover
#4 Family Hotel in Hoover

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