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Courtyard by Marriott Birmingham Homewood

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500 Shades Creek Parkway, Homewood, AL 35209
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Courtyard by Marriott Birmingham Homewood
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Courtyard by Marriott Birmingham Homewood
Courtyard by Marriott Birmingham Homewood
Courtyard by Marriott Birmingham Homewood
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90 reviews from our community

Traveler rating
    25
    31
    24
    2
    8
See reviews for
23
12
9
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashland, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stay at this Marriott on a monthly basis and am always happy with my experience. The rooms are nothing special, but the staff is exceptional. The other thing I like about the location of this hotel is that there is a grocery store, a Target and a handful of nice restaurants within a quarter mile.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

There are many rooms in this hotel. There is one elevator. This place will walk you to death! There is no convenient place to park you car and get to your room. I always stay in a Marriott Courtyard if one is available. I'm starting to think that Marriott is on the downhill slide.

Was this review helpful? Yes
Clint M, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your feedback. We love to hear from our guests both positive and opportunity areas that the hotel may have. Yes, it is true that our elevator is located in a very interesting location. Our staff does its absolute best to make our guests stay as comfortable as possible and the elevator can affect the experience... More 

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Front desk staff, and management were very rude. The only thing nice about the hotel was the lobby. The room itself barely compared to a motel 6 and the carpets smell. Don't waste your time or money. Don't waste your money. You get better value, & service at the Hyatt Wynfrey, and they are attached to the mall.

Was this review helpful? Yes 1
Clint M, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

We appreciate the your response and have shared this information with our management team and front desk staff. Should you like to discuss the matter in further detail feel free to call (205) 879-0400 to speak with me directly. Again, we appreciate your response and feedback! More 

Enterprise, Alabama
Top Contributor
73 reviews 73 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 18, 2015

The staff was great from the time we arrived til we left, my wife keeps complementing the bistro staff, the room was cleaned well the rooms had accommodating space and the walls are a little thin. Wife really enjoyed the Starbucks.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed January 22, 2015

The place was nice. Very clean and updated. Sleek. The staff were accommodating and super friendly. My problem lies with the actual room!!!! The shower was a handheld ( which I hate, but can understand the need for handicapped). My fridge did not work, the room had a terribly sweet smell( outside flowers?) No breakfast bar. Outrageous cafe that serves... More 

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Clint M, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your recent feedback during your stay at our hotel. It is feedback like yours that allows us to recognize achievements and also improve services for the future. We are pleased that our staff was friendly and able to take care of you during your stay. We will ensure to recognize our staff for the friendly... More 

Brooklyn, New York
Top Contributor
91 reviews 91 reviews
86 hotel reviews
749 helpful votes 749 helpful votes
5 of 5 stars Reviewed December 14, 2014

Visited Alabama for the first time and southern hospitality really lived up to the hype. I stay at a lot of hotels and this staff has to be one of the most friendly and helpful I have experienced. Upon check in, I was met with a smiling and cheerful welcome. I felt a valued guest. My room #210 was spacious,... More 

Was this review helpful? Yes 2
Clint M, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your review of our hotel. I'm glad you enjoyed your stay and I also enjoyed your title "sweet homewood Alabama." Very clever! We look forward to seeing you again soon, Happy Holidays! Clint More 

Memphis, Tennessee
Top Contributor
66 reviews 66 reviews
44 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed November 9, 2014

This isn't a bad place. The rooms are pretty large and adequately comfortable, although there aren't any frills. My room was very clean. The toiletries are in annoyingly small containers but high quality. Towels are big not new. Front desk service was friendly but seemed not very well trained. The hotel has a very odd layout, though - with elevators... More 

Was this review helpful? Yes 1
Ryan W, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your comment about our hotel. We are always continuing our training efforts with our desk staff to ensure complete guest satisfaction. I hope you will consider staying at our location during your next visit to the Birmingham - Homewood area! More 

Charleston, South Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 6, 2014

This hotel has been around for a long time, you can't beat the location but the hotel could use some upgrades. It is very clean, checking and staff very pleasant so what else can you ask for. Close to shopping and food. Easy access to Hwy 280 so I will stay here again.

Was this review helpful? Yes 1
Ryan W, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for the words about our hotel. We enjoy having you here to stay with us and hope you will consider us on your next trip to the Birmingham area. More 

alabama
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 31, 2014

I am writing this review after being referred to this hotel by Brookwood Medical Center since their own hotel is no longer open. We had already booked this hotel the previous weekend and used a voucher for 2 nights due to a family member being in ICU. The price we were quoted was $118/night for a senior. I again called... More 

Was this review helpful? Yes 3
Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. I would love the opportunity to discuss your experience with you. You can reach me at (205) 879-0400. More 

Florence, Alabama
1 review
2 of 5 stars Reviewed September 14, 2014

Stayed at the hotel for a state meeting. I was supposed to get either the meeting rate of the state rate. I have stayed there many years for this same meeting since it is close to the meeting site. First, the front desk said there was not a meeting rate or a state government rate... say what??? She supposedly stepped... More 

Was this review helpful? Yes
Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Please accept my apologies for your experience. We failed to meet your expectations as well as our own. Our Chief Engineer has corrected the door lock and I have shared your review with our staff to ensure we learn from your experience. If I can be of any assistance please feel free to contact me at (205) 879-0400. More 

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