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All 7 Homewood hotels

Courtyard by Marriott Birmingham Homewood

3.0 of 5 Hotel   |   500 Shades Creek Parkway, Homewood, AL 35209
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70%
Ranked #2 of 7 hotels in Homewood
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
FloridagirlP-cola Pensacola, Florida
  • Reviews (78)
  • Photos (30)
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  • Room tips (21)
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78 people have reviewed this hotel

Traveler rating
    22
    29
    21
    1
    5
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23
10
8
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Pensacola, Florida
Top Contributor
71 reviews 71 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here one night and decided to try another Priceline express deal for the second night. Rooms are clean but older and walls between rooms are very thin. We went to bed and it scared me to death when a women's voice sounding like she was in our room started talking. Hotel was very empty so not sure why... More

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Lafayette, Louisiana
1 review
1 of 5 stars Reviewed 1 week ago NEW

Before we checked in i was charged twice for the room. I called and the the man on the phone refunded the over charge. Upon check-in, we get to our room to find out we were given the wrong room. I called the front desk again and they gave us a new correct room. We get to the new room... More

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Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. I would love the opportunity to discuss your experience with you. You can reach me at (205) 879-0400. More

New Albany, Mississippi
Top Contributor
71 reviews 71 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The service was great but the rooms were in need of a spruce up. The "exercise room" consisted of 2 treadmills & a weight bench. Not even a stationary bike. We were allowed to check in 2 hours early and got the type room we asked for. I know this is a business travel hotel but does the housekeeping staff... More

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Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. I’m glad you enjoyed our staff service. I apologize for the limited space in our exercise facility. Due to this we have an agreement with the YMCA which allows our guests to use their facilities free of charge! The YMCA is conveniently located next door to our hotel. We look forward to seeing you on... More

Nashville, Tennessee
Top Contributor
55 reviews 55 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Perhaps the best thing about this property is its location -- across the street from a big shopping area in Homewood. On to the review. This is an older Courtyard -- probably built in the 80s. The only thing "new" about this hotel is the lobby/Bistro area. The rest of the hotel is OLD, OLD, OLD! The first word that... More

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Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. First I would like to apologize for any inconvenience the WIFI may have caused you. I am working diligently with our internet service provider to ensure the experience you had with our WIFI does not repeat itself. I'm excited to say that we have just completed an upgrade to all guest room bathrooms offering an... More

Kingston, Georgia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 21, 2014

The hotel is ideally located by major interstates and a large shopping area in Birmingham. The front lobby, restaurant, and staff are all awesome. The beds are comfortable and my room had a refrigerator but no safe, Safety seemed good--keys were required to enter the hotel from all exits other than the lobby.No free breakfast but they serve Starbucks coffee... More

Was this review helpful? Yes 1
Mobile, Alabama
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 24, 2014

Frequent traveler for business, we come here to visit our daughter in college. Great Location, Great Value, Great Staff (Espcially Howie / Op Manager). Good pool, work out room ok - but get the free pass to the local Y. Yes it is a little more money, but the staff more than make up for the extra cost. These people... More

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Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

I recently stayed at this property on a business trip. The PC's in the lobby for guests to use are incredibly outdated and slow compared to other Courtyard by Marriott properties I have visited. They are running a browser that does not support gmail. The other item that needed attention was the black mold on the ceiling in the shower.... More

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Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your feedback. Since your comments we have repalced all 4 lobby PC's with brand new units that our guests can use to connect to and print from. It is feedback like yours that helps improve. We have also inspected each room and have noted all that needed attention to he bathroom ceiling and these have... More

Birmingham, Alabama
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 5, 2014

During a recent winter storm in my city, this hotel took in many stranded local residents who could not make it home on icy streets. The staff, none of whom could leave, and none of whom could get in to relieve the ones who had already been working all day, could not have been more professional and upbeat. The housekeeping... More

Was this review helpful? Yes 2
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your kind words. The staff of only 7 employees (only a fourth of what we would normally have) operated above and beyond over this time frame. I have recieved countless calls, letters, and cards thanking them of their service. I am also happy to say that they were all recognized with one of Marriott's highest awards the... More

Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2014

As a Samford parent, the location of this hotel can't be beat. The rooms are comfortable and clean and the food is pretty good. My only complaint is that the room prices appear to go up when there is a big activity at Samford like Homecoming or Parent's Weekend. That being said, I have stayed here a number of different... More

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Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your comments regarding our hotel. We love being so close to Samford University and value our relationship with the school. We do offer a Samford rate which can offer you a discount but it is based upon avalability so please book early. Thank you again and we look forward to hosting you again when in... More

USA
Top Contributor
69 reviews 69 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 14, 2013

This hotel is located directly across from Brookwood Mall and Target and down the street from Samford and Wildwood Shopping Center and is near a Wal-Mart and a Sam's. My room was very clean. The rooms at Courtyard contain refrigerators, but no microwaves which makes no sense. You are provided with soap, conditioner, etc..There is a fitness room with the... More

Was this review helpful? Yes
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for the review of your stay while with us at the Courtyard Homewood. It is always fantastic to hear from our customers point of view. This feedback is the only way we can get better as a hotel. As you mentioned our Bistro restaurant is located in the hotel and serves a wide variety of breakfast... More

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Additional Information about Courtyard by Marriott Birmingham Homewood

Address: 500 Shades Creek Parkway, Homewood, AL 35209
Phone Number:
Location: United States > Alabama > Homewood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Birmingham Homewood 3*
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Also Known As:
Courtyard By Marriott Birmingham Homewood Hotel Homewood
Courtyard Homewood
Homewood Courtyard
Homewood Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
126

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