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All 6 Homewood hotels

Courtyard by Marriott Birmingham Homewood

3.0 of 5 Hotel   |   500 Shades Creek Parkway, Homewood, AL 35209
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67%
Ranked #2 of 6 Hotels in Homewood
Certificate of Excellence 2014
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81 reviews from our community

Traveler rating
    22
    30
    22
    2
    5
See reviews for
23
10
8
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Florence, Alabama
1 review
2 of 5 stars Reviewed September 14, 2014

Stayed at the hotel for a state meeting. I was supposed to get either the meeting rate of the state rate. I have stayed there many years for this same meeting since it is close to the meeting site. First, the front desk said there was not a meeting rate or a state government rate... say what??? She supposedly stepped... More

Was this review helpful? Yes
Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Please accept my apologies for your experience. We failed to meet your expectations as well as our own. Our Chief Engineer has corrected the door lock and I have shared your review with our staff to ensure we learn from your experience. If I can be of any assistance please feel free to contact me at (205) 879-0400. More

Purvis
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 9, 2014 via mobile

I stayed for a 2 day family trip. The bed was just right & the staff was nice. However to get the wifi to sign in at room 280, I had to go downstairs to the lobby where the sign in worked great but slowed back down to a crawl that would not sign on to numerous sites. (The desk... More

Was this review helpful? Yes
Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. I’m glad you enjoyed our staff service. I apologize for any issues you had with our Wi-Fi, we will check the signal strength from your room to ensure it works properly for you on your next visit. More

Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 1, 2014 via mobile

We stayed here in late July. Clean, updated room, and great beds. Kids enjoyed solitude of the pool since most guests are there on business travel. Bistro was great with full Starbucks service. After we checked out and started our drive we realized we forgot our phone and staff were very helpful and found it right away.

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Pensacola, Florida
Top Contributor
77 reviews 77 reviews
19 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 29, 2014

We stayed here one night and decided to try another Priceline express deal for the second night. Rooms are clean but older and walls between rooms are very thin. We went to bed and it scared me to death when a women's voice sounding like she was in our room started talking. Hotel was very empty so not sure why... More

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Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. I'm glad to hear you enjoyed our staff! More

Lafayette, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 24, 2014

Before we checked in i was charged twice for the room. I called and the the man on the phone refunded the over charge. Upon check-in, we get to our room to find out we were given the wrong room. I called the front desk again and they gave us a new correct room. We get to the new room... More

Was this review helpful? Yes 2
Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. I would love the opportunity to discuss your experience with you. You can reach me at (205) 879-0400. More

New Albany, Mississippi
Top Contributor
75 reviews 75 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 18, 2014

The service was great but the rooms were in need of a spruce up. The "exercise room" consisted of 2 treadmills & a weight bench. Not even a stationary bike. We were allowed to check in 2 hours early and got the type room we asked for. I know this is a business travel hotel but does the housekeeping staff... More

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Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. I’m glad you enjoyed our staff service. I apologize for the limited space in our exercise facility. Due to this we have an agreement with the YMCA which allows our guests to use their facilities free of charge! The YMCA is conveniently located next door to our hotel. We look forward to seeing you on... More

Nashville, Tennessee
Top Contributor
57 reviews 57 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed June 28, 2014

Perhaps the best thing about this property is its location -- across the street from a big shopping area in Homewood. On to the review. This is an older Courtyard -- probably built in the 80s. The only thing "new" about this hotel is the lobby/Bistro area. The rest of the hotel is OLD, OLD, OLD! The first word that... More

Was this review helpful? Yes
Daniel B, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your feedback. First I would like to apologize for any inconvenience the WIFI may have caused you. I am working diligently with our internet service provider to ensure the experience you had with our WIFI does not repeat itself. I'm excited to say that we have just completed an upgrade to all guest room bathrooms offering an... More

Kingston, Georgia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 21, 2014

The hotel is ideally located by major interstates and a large shopping area in Birmingham. The front lobby, restaurant, and staff are all awesome. The beds are comfortable and my room had a refrigerator but no safe, Safety seemed good--keys were required to enter the hotel from all exits other than the lobby.No free breakfast but they serve Starbucks coffee... More

Was this review helpful? Yes 1
Mobile, Alabama
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 24, 2014

Frequent traveler for business, we come here to visit our daughter in college. Great Location, Great Value, Great Staff (Espcially Howie / Op Manager). Good pool, work out room ok - but get the free pass to the local Y. Yes it is a little more money, but the staff more than make up for the extra cost. These people... More

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Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

I recently stayed at this property on a business trip. The PC's in the lobby for guests to use are incredibly outdated and slow compared to other Courtyard by Marriott properties I have visited. They are running a browser that does not support gmail. The other item that needed attention was the black mold on the ceiling in the shower.... More

Was this review helpful? Yes 1
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your feedback. Since your comments we have repalced all 4 lobby PC's with brand new units that our guests can use to connect to and print from. It is feedback like yours that helps improve. We have also inspected each room and have noted all that needed attention to he bathroom ceiling and these have... More

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Additional Information about Courtyard by Marriott Birmingham Homewood

Address: 500 Shades Creek Parkway, Homewood, AL 35209
Location: United States > Alabama > Homewood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Birmingham Homewood 3*
Number of rooms: 126
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Also Known As:
Courtyard By Marriott Birmingham Homewood Hotel Homewood
Courtyard Homewood
Homewood Courtyard
Homewood Marriott

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