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All 7 Homewood hotels

Courtyard by Marriott Birmingham Homewood

3.0 of 5 Hotel   |   500 Shades Creek Parkway, Homewood, AL 35209
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Courtyard by Marriott Birmingham Homewood

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72%
Ranked #2 of 7 hotels in Homewood
A recent review
4 of 5 stars Reviewed February 19, 2014
4SpeedRacer Memphis, Tennessee
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72 people have reviewed this hotel

Traveler rating
    21
    28
    18
    1
    4
See reviews for
20
9
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2014

I recently stayed at this property on a business trip. The PC's in the lobby for guests to use are incredibly outdated and slow compared to other Courtyard by Marriott properties I have visited. They are running a browser that does not support gmail. The other item that needed attention was the black mold on the ceiling in the shower.... More

Was this review helpful? Yes 1
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your feedback. Since your comments we have repalced all 4 lobby PC's with brand new units that our guests can use to connect to and print from. It is feedback like yours that helps improve. We have also inspected each room and have noted all that needed attention to he bathroom ceiling and these have... More

Birmingham, Alabama
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2014

During a recent winter storm in my city, this hotel took in many stranded local residents who could not make it home on icy streets. The staff, none of whom could leave, and none of whom could get in to relieve the ones who had already been working all day, could not have been more professional and upbeat. The housekeeping... More

Was this review helpful? Yes 2
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your kind words. The staff of only 7 employees (only a fourth of what we would normally have) operated above and beyond over this time frame. I have recieved countless calls, letters, and cards thanking them of their service. I am also happy to say that they were all recognized with one of Marriott's highest awards the... More

Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2014

As a Samford parent, the location of this hotel can't be beat. The rooms are comfortable and clean and the food is pretty good. My only complaint is that the room prices appear to go up when there is a big activity at Samford like Homecoming or Parent's Weekend. That being said, I have stayed here a number of different... More

Was this review helpful? Yes
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your comments regarding our hotel. We love being so close to Samford University and value our relationship with the school. We do offer a Samford rate which can offer you a discount but it is based upon avalability so please book early. Thank you again and we look forward to hosting you again when in... More

USA
Top Contributor
67 reviews 67 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 14, 2013

This hotel is located directly across from Brookwood Mall and Target and down the street from Samford and Wildwood Shopping Center and is near a Wal-Mart and a Sam's. My room was very clean. The rooms at Courtyard contain refrigerators, but no microwaves which makes no sense. You are provided with soap, conditioner, etc..There is a fitness room with the... More

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Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for the review of your stay while with us at the Courtyard Homewood. It is always fantastic to hear from our customers point of view. This feedback is the only way we can get better as a hotel. As you mentioned our Bistro restaurant is located in the hotel and serves a wide variety of breakfast... More

Brooksville, Florida, United States
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 25, 2013

They have a nice, large-hotel-style lobby with a small bar for food and drinks, almost like you would get in a nice hotel but on a much smaller scale. The rest of the lobby is clean and modern with comfortable places to sit and watch TV or just relax. CJ at the front desk was very pleasant and, from the... More

Was this review helpful? Yes
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

I would like to thank you for your kind words regarding your recent stay at our hotel. We appreciate the feedback and love to recongnize our staff. We will recognize CJ during our next stand up meeting from your kind words. Thanks again for the feedback and thank you for choosing Marriott! More

Semmes, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 6, 2013

As per request of my grandfather who has Althimers, he wanted to go visit my brother in Birmingham this was the closest hotel to his home. we get there there was food all over the floor and under the coach bed. we notified the front desk (they did nothing) we tell them again in the morning about the disgusting food... More

Was this review helpful? Yes 2
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your candid feedback regarding your stay at our hotel this past summer. We obviously want to hear both the positive and also improvement areas our hotel has. I apologize regarding your experience as a whole and would love to try and speak with you about it and see what we can do to rectify anything and also... More

KENNESAW
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 14, 2013

This is an awesome hotel. I stayed here for 5 nights for the Brookwood opening and the place is perfect. The check in was a breeze I had a great room. Everyone was so friendly. I really enjoyed my stay. There is only one elevator but that is ok plenty of parking did not have one complaint. Great for business... More

Was this review helpful? Yes
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your kind comments regarding your stay with us! We appreciated your business and are thrilled to have the brand new Fresh Market right out of our front door. My staff is an eqully excited having the Fresh Market to recommend to guests and appreciated your kind words on the service received while with our hotel. Please do... More

New York City, New York
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 7, 2013

This Courtyard was just as great as the one in La Jolla, CA. From walking in to the modern lobby and greeting area to the service at the counter. We arrived late and received the exact room we were looking for. There was no parking available out front, and I parked my car curbside away from the entrance without anyone... More

Was this review helpful? Yes
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for you kind comments regarding your stay with us! We love to hear when all aspects of our guests stay goes well. Our staff loves the feedback and we continue to push to give the level of service and quality of product to come to find with Marriott. We would love to have you back when... More

Knoxville, Tennessee
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 27, 2013

Myself and two other guys shared a room for a conference we were attending at Samford University. It was very close to Samford, as well as a shopping complex, restaurants, etc. We reserved this room by bidding on Priceline, and were given a room with one king bed and a sofabed. All sheets and pillows for the sofabed were in... More

Was this review helpful? Yes 1
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your comments regarding your stay! We appreciate all guest feedback. It allows us room to improve for future guests and increase our level of service. We love our location to Samford (Go Bulldogs!) and appreciate all the business it brings to our hotel. If you are ever in the area again we would love the opportunity to... More

Toronto
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 9, 2013

We booked this hotel on line and were not sure what to expext. Very nice well kept property, the staff were very pleasant, the rooms were clean and the out door areas were kept very clean. What more could you ask for! I would definitely stay there again.

Was this review helpful? Yes
Dan A, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Good Day! Thank you so much for your kind words. We have shared your comments with our staff and they love to hear when their hard work is paying off. We strive to ensure our hotel is well kept and in good condition for all our guests and it sounds like we met those expectations with you. Thanks again for... More

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Additional Information about Courtyard by Marriott Birmingham Homewood

Also Known As:
Courtyard By Marriott Birmingham Homewood Hotel
Courtyard By Marriott Birmingham Homewood Hotel Homewood
Courtyard Homewood
Homewood Courtyard
Homewood Marriott
Address: 500 Shades Creek Parkway, Homewood, AL 35209
Phone Number:
Location: United States > Alabama > Homewood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Homewood
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Birmingham Homewood 3*
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