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Courtyard by Marriott Birmingham Homewood

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500 Shades Creek Parkway, Homewood, AL 35209
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Courtyard by Marriott Birmingham Homewood
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Courtyard by Marriott Birmingham Homewood
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92 reviews from our community

Traveler rating
    25
    32
    25
    2
    8
See reviews for
24
13
9
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 8 nights and essentially picked the hotel because it wasn't too far away from where our relatives live and because we could have a large room, with a space to work if necessary, and space for our extensive luggage including golf clubs. The positives - the size of the room was great - we had a... More 

Was this review helpful? Yes 1
Dan A, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Greetings Judy22391, Greetings Judy22391, Thank you for taking the time to review your stay with us. We are happy that you enjoyed the size of your suite and the design of our bathrooms. I am sorry that we did not have the extra amenities that you needed in our rooms. We do provide some extra amenities such as shower caps... More 

Stockbridge, Georgia
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a 2 night stay at this hotel and I have to say that it was very nice. Great location, lots of shopping, restaurants and gas stations (if you've driving) nearby. The lobby was very clean, spacious and welcoming, and the staff was extremely friendly. The one knock that I have would be to not stay on the first floor.... More 

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Ashland, Ohio
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stay at this Marriott on a monthly basis and am always happy with my experience. The rooms are nothing special, but the staff is exceptional. The other thing I like about the location of this hotel is that there is a grocery store, a Target and a handful of nice restaurants within a quarter mile.

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

There are many rooms in this hotel. There is one elevator. This place will walk you to death! There is no convenient place to park you car and get to your room. I always stay in a Marriott Courtyard if one is available. I'm starting to think that Marriott is on the downhill slide.

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Clint M, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your feedback. We love to hear from our guests both positive and opportunity areas that the hotel may have. Yes, it is true that our elevator is located in a very interesting location. Our staff does its absolute best to make our guests stay as comfortable as possible and the elevator can affect the experience... More 

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2015

Front desk staff, and management were very rude. The only thing nice about the hotel was the lobby. The room itself barely compared to a motel 6 and the carpets smell. Don't waste your time or money. Don't waste your money. You get better value, & service at the Hyatt Wynfrey, and they are attached to the mall.

Was this review helpful? Yes 1
Clint M, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

We appreciate the your response and have shared this information with our management team and front desk staff. Should you like to discuss the matter in further detail feel free to call (205) 879-0400 to speak with me directly. Again, we appreciate your response and feedback! More 

Enterprise, Alabama
Top Contributor
73 reviews 73 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

The staff was great from the time we arrived til we left, my wife keeps complementing the bistro staff, the room was cleaned well the rooms had accommodating space and the walls are a little thin. Wife really enjoyed the Starbucks.

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 22, 2015

The place was nice. Very clean and updated. Sleek. The staff were accommodating and super friendly. My problem lies with the actual room!!!! The shower was a handheld ( which I hate, but can understand the need for handicapped). My fridge did not work, the room had a terribly sweet smell( outside flowers?) No breakfast bar. Outrageous cafe that serves... More 

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Clint M, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your recent feedback during your stay at our hotel. It is feedback like yours that allows us to recognize achievements and also improve services for the future. We are pleased that our staff was friendly and able to take care of you during your stay. We will ensure to recognize our staff for the friendly... More 

Brooklyn, New York
Top Contributor
91 reviews 91 reviews
86 hotel reviews
749 helpful votes 749 helpful votes
5 of 5 stars Reviewed December 14, 2014

Visited Alabama for the first time and southern hospitality really lived up to the hype. I stay at a lot of hotels and this staff has to be one of the most friendly and helpful I have experienced. Upon check in, I was met with a smiling and cheerful welcome. I felt a valued guest. My room #210 was spacious,... More 

Was this review helpful? Yes 2
Clint M, General Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you so much for your review of our hotel. I'm glad you enjoyed your stay and I also enjoyed your title "sweet homewood Alabama." Very clever! We look forward to seeing you again soon, Happy Holidays! Clint More 

Memphis, Tennessee
Top Contributor
66 reviews 66 reviews
44 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed November 9, 2014

This isn't a bad place. The rooms are pretty large and adequately comfortable, although there aren't any frills. My room was very clean. The toiletries are in annoyingly small containers but high quality. Towels are big not new. Front desk service was friendly but seemed not very well trained. The hotel has a very odd layout, though - with elevators... More 

Was this review helpful? Yes 1
Ryan W, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for your comment about our hotel. We are always continuing our training efforts with our desk staff to ensure complete guest satisfaction. I hope you will consider staying at our location during your next visit to the Birmingham - Homewood area! More 

Charleston, South Carolina
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 6, 2014

This hotel has been around for a long time, you can't beat the location but the hotel could use some upgrades. It is very clean, checking and staff very pleasant so what else can you ask for. Close to shopping and food. Easy access to Hwy 280 so I will stay here again.

Was this review helpful? Yes 1
Ryan W, Manager at Courtyard by Marriott Birmingham Homewood, responded to this review

Thank you for the words about our hotel. We enjoy having you here to stay with us and hope you will consider us on your next trip to the Birmingham area. More 

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