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Country Inn & Suites By Carlson, Homewood

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485 Wildwood North Circle, Homewood, AL 35209
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Country Inn & Suites By Carlson, Homewood
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103 Reviews from our TripAdvisor Community

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Traveler rating
    26
    30
    19
    8
    20
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51
12
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (34)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (24)
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St. Petersburg, Florida
Level Contributor
220 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 1 week ago

This was an OK Country Inn, but not the best I have stayed in. Bed was hard as a rock. Breakfast had a variety, but I was there at 6:30 and there was little left to eat. Not sure how you can run out 30 minutes in. My room didn't get cleaned, just picked up my towels and left (without... More 

Was this review helpful? Yes
Clinton, Mississippi
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 17, 2015

I booked two rooms, a suite and a standard room. The standard room was very good, but the suite was worn and needed maintenance. Check-in was efficient, but not the best I have encountered. The complementary breakfast was very good.

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New Harmony, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 16, 2015

Daughter had her class ring stolen! And the hotel manger could care less and I believe her name was Rhonda. We even gave the hotel front desk gentleman the description the night before and he said he would call us, we heard nothing, so my husband called the next day, that's when he spoke with Rhonda the hotel manager that... More 

Was this review helpful? Yes 1
Pankaj P, Manager at Country Inn & Suites By Carlson, Homewood, responded to this review

We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise. (we are truly sorry for your lost item) We take every (PRECAUTION/ ACTION) to make sure that all guests are minimally impacted. We hope you will consider us again when you are in the area. More 

Travelers are raving about these Homewood hotels

millbrook,al
1 review
5 of 5 stars Reviewed June 12, 2015

The hotel was clean close to eateries and staff pleasant.If you need to catch a early flight out of birmingham it's only about 13 min. away. Also the breakfast bar opens at 6:00am If your flight is earlier than that you want be able to take advantage of that.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed June 5, 2015

we were doubkle charged for our room paid for it using a different card at hotel from the one used to book room both cards charged. we did get a reimbursement when both cards showed charge. we had been put into a handicapped accessible room not by request .The room does not fit handicapped persons needs especially if using a... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Pankaj P, Manager at Country Inn & Suites By Carlson, Homewood, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to not just meet, exceed your expectations. Please reach out to any of our employees directly should you have any... More 

Bedford, Virginia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed here for one night in May 2015. New, clean hotel, pretty nice breakfast, nice staff and clean all around from room to hallways. Lots of places to eat nearby.Was quiet at night, may have more to do with it not being crowded, but much appreciated.

Was this review helpful? Yes
Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 19, 2015

Very Rude & Charged Me For A Room I Did Not Get To Stay In . It Was Hard Geeting In Touch With Management About The Situation . I Would Not Reccomend This Hotel To Any One Simply Because They Lied To Me In My Face Twice . In My Opinion They Don't Care About The Potential Customers Just There... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Pankaj P, Front Office Manager at Country Inn & Suites By Carlson, Homewood, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. To discuss your concern further, please contact the hotel directly, and ask for (Rhonda King/ Hotel Manager). More 

Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

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Hotel & grounds (1)
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Other (13)
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