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Key West Inn

224 River Road, Hamilton, AL 35570
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55 Reviews from our TripAdvisor Community

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Traveler rating
    17
    20
    9
    1
    8
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19
9
5
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (19)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (7)
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Hamilton, Alabama
1 review
1 of 5 stars Reviewed May 27, 2015

Stayed at this place for Women's ramp and had 5 rooms booked. We could each be in our own room and still have conversations with each other due to walls being so thin. Only requested room service for towels and washcloths to be replaced. Found out later that they charged the card an extra $111.10 due to washcloths and towels... More 

Was this review helpful? Yes
Mark084, Public Relations Manager at Key West Inn, responded to this review

We are sorry that you are unhappy with the charges for the damaged towels in your women's rooms. We never want to assess and charge damages to a room. But like you said, you would never use your own towels in your own home for cleaning makeup. Yet your guests in your rooms did so with little concern. We have... More 

Birmingham, Alabama
1 review
4 of 5 stars Reviewed May 27, 2015

Inexpensive. Clean and nice rooms. Beds were comfortable and plenty of towels. It was perfect for our stay. The only reason I didn't give it five stars is no elevator for luggage and I never saw the breakfast (but I did not ask either).

Was this review helpful? Yes
Mark084, Public Relations Manager at Key West Inn, responded to this review

Thank you very much for taking the time to let other travelers know what to expect. We focus on clean rooms while maintaining a reasonable rate. We triple-inspect each room everyday. We have learned managing this lesser-known hotel that we have to prove ourselves everyday, whereas our better-known hotels usually get a "pass" for the same issues. Our continental breakfast... More 

north carolina
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 20, 2015

We stayed here on a trip to Arkansas 3 or 4 years ago and did so again last week. We planned our trip based on time on the road and the availability of this hotel. The hotel is extremely clesn, the staff are friendly and helpful, and the price to value is much better than most. If you want more... More 

Was this review helpful? Yes
Kennesaw, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 8, 2015

We walked in really late looking for a room for four people. The women at the front desk first told us one price, but when we thought it was a bit too expensive compared to what we had found the previous nights on the road, we thanked her and decided to go look for something else. She was quick on... More 

Was this review helpful? Yes 2
Lugoff, South Carolina
1 review
1 of 5 stars Reviewed April 7, 2015

the ft desk lady runs this place like a prison. no cont breakfast for kids after 90o am. they arrived and signed after one am, at 901 they went to breakfast and were denied for one minute. there were 7 families in this bldg., so we propped the doors open so we did not have to cont getting up every... More 

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Aldrich, Missouri, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

We were traveling back home from Florida TO Missouri . We heard the roads were really bad and shut down ahead of us . We decided to call this motel because it was next to a Huddle House and we could walk there to eat if we were snowed in there . When we arrived the desk clerk was very... More 

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Mountain Home, AR
Level Contributor
62 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 25, 2015

The hotel is nothing out of the ordinary and they do a fine job. The motel staff is good, breakfast is on time and if you are late so be it. Beds are firm, pillows hard and the staff is pleasant. I stop here on my way through when I am late in the night. This night it was about... More 

Was this review helpful? Yes
Mark084, Public Relations Manager at Key West Inn, responded to this review

Thank you very much for taking the time to let other travelers know what to expect when they stay with us. We are glad to hear that everything was "normal" with no unexpected issues. We triple-inspect every room everyday that it is family-ready when our guests arrive. We are an American-Owned hotel with a focus on clean, well-maintained rooms at... More 

Reeds Spring, Missouri, Usa
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

we were driving home from Florida from our cruise I thought I could make it all the way home but didn't we started to look for a hotel saw a lot signs for the chain hotels then we saw the sign for key west it said same great service at a great rate so we went there and they were... More 

Was this review helpful? Yes 1
Mark084, Public Relations Manager at Key West Inn, responded to this review

Thank you very much for taking the time to let other travelers know what to expect when they stay with us. As a lesser-known hotel, we have to work hard to prove ourselves with each guest. We triple-inspect every room everyday that it is family-ready when our guests arrive. We are an American-Owned hotel with a focus on clean, well-maintained... More 

Jackson, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

I cannot understand all the negative reviews on here!! MY wife an I have stayed here many times and have always found it very clean{which is my number one priority},the staff very friendly and willing to help with any of your wants or needs.We did encounter one small concern on one visit and its was taken care of right then.We... More 

Was this review helpful? Yes 1
Mark084, Public Relations Manager at Key West Inn, responded to this review

Thank you very much for your comments Mr. T., We do our best to double and triple-inspect each room that it is clean & maintained and meets the expectations that you have had as a traveler ever since way back when. We want each room to be what you would be proud to bring your family to as well as... More 

Toledo, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 26, 2014

I was traveling with my family and a large group of my husbands family. I booked my room online. It was my fault for not verifying, but I thought that the hotel was pet friendly. My family arrived at the hotel early May. The lady at the front desk never welcomed us, said hello, nothing. I was the first one... More 

Was this review helpful? Yes 4
Mark084, Public Relations Manager at Key West Inn, responded to this review

Many people don't want to stay in a hotel that has had animals in the rooms nor pass such a large unknown dog in the hallway, especially with children. 1) You signed an agreement in very-large font that you wouldn't bring any dogs into the hotel. 2) You then went around back (on video) and snuck your dog in through... More 

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