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Country Hearth Inn Gulf Shores

3025 W First Street, Gulf Shores, AL 36542
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Country Hearth Inn Gulf Shores
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Country Hearth Inn Gulf Shores
Country Hearth Inn Gulf Shores
Country Hearth Inn Gulf Shores
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62 reviews from our community

Traveler rating
    5
    16
    5
    9
    27
See reviews for
20
14
3
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (20)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (1)
All months
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Window air condition unit- 19 inch tv. Room smelled like urine. Staff was totally disorganized upon arrival. Sheets looked dirty with food stuck on it and hairs. I tried to get a refund on my next nights stay, but the hotel refused even with the orbitz agent. Totally dissatisfied by this experience. Paying more for a nicer hotel with better... More 

Was this review helpful? Yes 1
CHIGulfShores, Front Office Manager at Country Hearth Inn Gulf Shores, responded to this review

I do apologize that you feel our staff was disorganized. We are currently training new staff members for the summer season. I also want to apologize that the room was not up to your standards. If ever in the area again we'd love to have you stay with us. Thank you More 

Chicago, Illinois
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

Room was clean, basic facilities. We had problems with the TV and shower, Steve was very helpful and put us in a better room. Ariel was friendly on checkin and checkout. All the rooms were non-smoking (big plus for our family) It was kind of overpriced for what you get but for the location, it was ok. 5 minutes from... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed August 31, 2014

The room 116 looked nice. I only looked at it before I went to the beach. Then there was a very bad leak in the ceiling plus my shower wasn't working. So after a day of fun from the beach how can I sleep comfortable with no shower. All I received was the option move to another room. So then... More 

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Richland, Indiana
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014

This was the cleanest and most family friendly hotel I have stayed at in the last five years. Everyone from the clerks to the maintenance staff went out of their way to ensure my family's comfort. Country Hearth was also a great value and was only 1 and a half miles from the beach.

Was this review helpful? Yes 2
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 24, 2014

I was worried because of negative reviews I read but it was the most affordable hotel in the area when we came in town for the Hangout Music Festival. However I was pleasantly surprised when we arrived. The location was great, the room was huge, ac worked great, and the mattress was clean and new. The only couple of problems... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

The customer service was amazing! The staff was very helpful and personable. The room was clean and was wonderful for the price. We were at a softball tournament so the location was extremely convenient to the fields where we were playing. We needed an extra cot and they were very accommodating with extra linens and making sure that we had... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed July 11, 2014

We had a great exp. Here. We were met at the front desk with a smile.. they guy was great. Room was clean it's not the Hilton but duh that's not what we expected. Price was great. It's everything we needed. Thank you so much dude at the desk!! YOU ROCK!!! -your friends from Oxford Alabama :)

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1 review
4 of 5 stars Reviewed July 9, 2014

While on a road trip at the gulf shores, we couldn't find any hotels or they were way over priced. We found that Country hearth had rooms available. They are very affordable if you compare with others place as around orange beach.

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Gulfport, Mississippi
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 6, 2014

Went down during the 4th of July weekend. The room smelled terrible, the sheets and comforters were old and faded. No hairdryer was available from office as stated on confirmation email. No towels or coffee were left in the room on the 2nd day of our stay and the bed was half made up. Curtains didn't fit window so sun... More 

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1 review
1 of 5 stars Reviewed July 5, 2014

we get to room and carpet was filthy. no towels and front desk tells us they have no towels, housekeeping error, really! bugs on floor, way over priced 159.00 for a dirty, musty smelling, Small and damp room.! will never stay again or recommend to anyone. especially my military FAM who travelled here for vacation and had to endure the... More 

Was this review helpful? Yes
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