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Phoenix All Suites Hotel West

Certificate of Excellence
533 W. Beach Blvd., Gulf Shores, AL 36542
Phoenix All Suites Hotel West
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105 reviews from our community

Traveler rating
    53
    31
    11
    6
    4
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51
27
2
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned home from a weekend stay here. I can't think of one negative thing to say about this hotel. We arrived late at night with our 3 small children. We were greeted by the friendliest lady when we arrived at the office. I really wish I had caught her name, because she deserves to be applauded for her... More 

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Athens, Georgia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean one-bedroom condo hotel with all the basic amenities, including kitchen and outdoor pool, and at $95 a day off season it had a $500 a day view of the ocean from the balcony. I recommend the end rooms which have a slightly better view. No restaurant but an acceptable casual one (Bahama Bob's) is immediately next door. The best... More 

Was this review helpful? Yes 2
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for your kind review, CuriousAb! We are truly happy to hear that you enjoyed your accommodations. We can't wait to see you again. Brandi Brett/Robinson Social Team More 

Monmouth
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 6, 2015 via mobile

we are staying here for month. Love the view and nice to have a balcony overlooking the Gulf. Staff is very nice And helpful. It would be nice to have storage. Every cupboard is full, so there is no place for food. No dressers in bedroom and not much storage in bath. That is really my only complaint.

Was this review helpful? Yes 1
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for your honest review, Vickiebrown56. We are so happy to hear the Phoenix All Suites West is meeting most of your needs. It is true that those suites are limited in space and storage. We are always looking for ways to improve our accommodations and your feedback is helpful and appreciated! Brandi Brett/Robinson Social Team More 

Lakeland, Tennessee
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 29, 2014

It would help to know to park and go up to the first floor to check in. Several cars when we arrived were looking to check in.We had a great view of the Gulf and saw dolphin on several days. The kitchen was useful. Direct access to the beach was a great benefit. Also, Bahama Bob's Restaurant is right next... More 

Was this review helpful? Yes 7
brett_robinson_al, Manager at Phoenix All Suites Hotel West, responded to this review

Thank you for your honest review, ngbtn! I'm happy to hear your overall stay was pleasant! It's helpful to hear that the check-in process is confusing for some people. I will make sure management receives your feedback so we can work towards a more efficient process. We are aware, and working on, the issue with the elevators. We hope you'll... More 

Flippin, Arkansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 25, 2014

We got an early check in. We had an awesome Gulf side view. The kitchen was invaluable. It was quiet. It was extremely clean. Having direct access to the beach was one of the best perks EVER!! Also, Bahama Bob's Restaurant is only steps away with some of the best food you will find in Gulf Shores. Hope to go... More 

Was this review helpful? Yes 6
Alabama
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2014

Nice place to stay on a budget. The room was supplied well with everything you could need. Kitchen was stocked with pots pans and dishes. The past reviews about the elevator are true. The elevators are slow but both sides of the hotel has stairs. Laundry room was nice and clean. We had a great time. Would stay here again.

Was this review helpful? Yes 2
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 13, 2014

Decided to visit the beach at the last moment. Phoenix all Suites West Hotel had a corner room on the tenth floor for 112.50 per night. It was clean with an excellent view of the Gulf and Bay. Fully furnished with kitchen. All rooms are single bedroom with a king but have bunk beds in the hallway and a sofa... More 

Was this review helpful? Yes 7
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

Stayed for a week. Location was perfect. You can walk to so many things. Amazing view and beach. Hotel itself was clean and offered all the room and kitchen amenities you would need. Fully stocked kitchen was great. It is a little small if you have 6 people but great for 2-4. Room was spotless when we arrived. Furnishings were... More 

Was this review helpful? Yes 5
Corinth, Mississippi
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 2, 2014

This hotel is a great place to stay. Everyone room has a beach view. Very clean rooms and great service. We have stayed here twice and would go back every time we are in gulf Shores. Close to restaurants and shopping.

Was this review helpful? Yes 1
Kentucky
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 24, 2014

The condo was nice and relatively clean, just the right size for 2 - 4 people, would be very cramped with 6 people which is what is advertized It could use a little upgrade in furniture. There was no information on the TV/cable for nighttime TV viewing, just had to flip through to find programming. The kitchen was well stocked... More 

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