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Phoenix All Suites Hotel

Certificate of Excellence
201 E. Beach Blvd., Gulf Shores, AL 36542
Phoenix All Suites Hotel
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128 reviews from our community

Traveler rating
    59
    39
    15
    8
    7
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48
27
Solo
0
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auburn, Alabama
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

My family stayed here a few years ago and I'm so excited to say we just booked our family trip here for may!! Absolutely awesome! Only complaint like everyone else was slow elevator but,that's not enough to keep us away!! Staff and rooms were awesome

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

This was our second stay and definitely our last. Elevators are SLOW!!!!! Employees feel the need to use them before letting guest on. Housekeeping was nonexistent and I was told to come get my own towels after being told they would be brought to me two times before that. Had to have our key replaced three times because our door... More 

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Decatur, Alabama
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

reserving this location was a snap. the staff was extremely helpful. we have stayed here before and like the access to food and shopping. The beaches were very clean and the rooms were clean as well. all of the hotel staff were very nice and helpful. I would suggest staying here...

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had an absolutely wonderful time! Just steps from the Gulf, pool was incredibly clean, room was very clean, staff was all incredibly helpful as well as pleasant. I will definitely be returning! You cannot beat the view from this condo!!!

Was this review helpful? Yes 2
Tuscumbia, Alabama
Top Contributor
51 reviews 51 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a one night trip planned to the area and decided to stay at Phoenix All Suites. Booked a "premium" west end unit. Was clean....outdated..and had a good view of the beach,,,,the pink pony and the hangout. The only thing that I did not like was the noise from the Pink Pony. Heard the band all night. If you want... More 

Was this review helpful? Yes 1
Baton Rouge, Louisiana
Top Contributor
79 reviews 79 reviews
31 hotel reviews
141 helpful votes 141 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed here several years ago and it wasn't too bad. Decided to come again since it's kinda like a condo and we would only be here a few nights. The hotel is right next to The Hangout which means you can hear the music at night even with your doors shut. The location is nice for dining options though.... More 

Was this review helpful? Yes 1
Tuscaloosa, Alabama
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 6, 2015

My wife and I were down for a few days last week and decided to check out Phoenix All Suites. We found it clean, comfortable and convenient to shops, restaurants and of course the views of the beach are awesome. We were in #610, which is a corner unit, so we could see down the beach as well as watch... More 

Was this review helpful? Yes 6
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for your review. We're so happy to hear you and your wife enjoyed your stay! We hope to see you again soon. Brandi Brett/Robinson Social Team More 

Sevierville, Tennessee
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

Excellent value hotel that offers suites only. We prefer a suite as it offers more comfort than your standard run of the mill hotel room. All rooms face the beach so you are guaranteed an excellent view. Well appointed suite offered master bedroom, built in bunk beds in the hall, 1 1/2 baths, and a queen sleeper sofa. Kitchen was... More 

Was this review helpful? Yes 3
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you so much for your review! We're pleased to hear the hotel met your needs and hope to see you again soon. Brandi Brett/Robinson Social Team More 

Oxford, Mississippi, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

I have stayed here twice and have enjoyed it both times. The primo location is what brings me back. The famous Pink Pony Pub is directly in front of the condo, and it's a great place to eat and party. You are within walking distance of shopping and restaurants. Just be careful crossing the streets. The condo itself was clean... More 

Was this review helpful? Yes 2
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Thank you for your review Shawn R., I'm happy to hear that you're a repeat customer at Phoenix All Suites and enjoyed your last stay with us. We appreciate the honest feedback on the elevator issue. We look forward to seeing you again! Brandi Brett/Robinson Social Team More 

Mandeville, Louisiana, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 28, 2014

Decided to pop down to the beach for a quick overnight stay. My family loves to visit Gulf Shores anytime we can. Most of the time we will rent a home/condo on the beach but since we only had one night to be away from home, I searched for a hotel. The Phoenix All Suites hotel was an excellent place... More 

Was this review helpful? Yes 1
brett_robinson_al, Manager at Phoenix All Suites Hotel, responded to this review

Hi Lisa B., We are so pleased to hear that you enjoyed your spontaneous weekend getaway! We look forward to seeing you again soon. Brandi Brett/Robinson Social Team More 

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