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All 23 Gulf Shores hotels

Holiday Inn Express Hotel & Suites Gulf Shores

2.5 of 5 Hotel   |   160 West Commerce Avenue, Gulf Shores, AL 36542
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70%
Ranked #9 of 23 hotels in Gulf Shores
A recent review
3 of 5 stars Reviewed July 2, 2012
mfruge Houston, Texas
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99 people have reviewed this hotel

Traveler rating
    33
    37
    13
    6
    10
See reviews for
35
25
5
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
There are newer reviews for Holiday Inn Express Hotel & Suites Gulf Shores
See the most recent reviews
2 reviews
2 of 5 stars Reviewed July 6, 2012 via mobile

You would think painting wouldn't be happening on a holiday

Was this review helpful? Yes
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 2, 2012

This property itself, is ok. The room and beds were comfortable, noise levels low, good breakfast. It is not right on the beach, but beach access is easy with a car, and you are located to many other attractions, and shopping. The pool is tiny, postage stamp, and the hot tub, well we called it the luke warm tub. However,... More

Was this review helpful? Yes 3
Terre Haute, Indiana
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 29, 2012

This hotel is very nice. It is centrally located and failry close to the beach. My only complaint is that the elevator is slow, and it is very hot in it. We had a room on the 4th floor, and it was very clean, and housekeeping was great. I highly recommend this hotel for families with kids. The pool was... More

Was this review helpful? Yes 3
Cape Girardeau, Missouri
Top Contributor
124 reviews 124 reviews
57 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed June 12, 2012

Quite comfortable for two couples sharing our one large room that had a separate sitting area as well as mini-kitchen. A reservation problem found us here instead of on the beach. Tiny but spotless swimming pool and a decent breakfast with some hot items.

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Durham, NC
Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2012

We had booked and paid in full ahead of time after giving our credit card to hold the room. The charge went thru almost immediately. The holiday rate for Sat and Sunday nights was $234. each!!!!! Monday night was $98.00. The contrast was quite noticeable. The breakfast room noted in one of the reviews as being "large enough to accomodate... More

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st peters mo
Contributor
18 reviews 18 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 5, 2012

We stayed at the Hotel over the Memorial Weekend. Excellent experience.. Breakfast room was large enough to accomodate the full capacity occupancy. Selection of breakfast items was amazing. Staff was always helpful. Nice clean rooms. Very quiet surroundings. Parking not issue either.. will stay again during my next visit..

Was this review helpful? Yes 2
Maranda H, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Sally, I cannot thank you enough! This is what guest service is all about, this is the level of service we consistently are striving to provide and these are the types of comments WE LIVE FOR! I'm so glad to hear your Memorial Day weekend getaway was more than a success and we can't wait to welcome you back again... More

1 review
4 of 5 stars Reviewed May 27, 2012 via mobile

Breakfast, hotel appeal and location are good. We stayed 3 nights and our only negative is maid service each day from 4-5pm. We have young kids and it was very inconvenient for us during this time of day.

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Maranda H, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Hi! First of all, thank you for providing us with your feedback. Bringing things like this to our attention will only help us run a moreefficient property and provide better customer service in the future. While I can tell you that during your stay, we had a handful of new hires/interns that have come to work for the summer and... More

Conway, Arkansas
Top Contributor
75 reviews 75 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 25, 2012

This is a nice hotel about 2 miles from the beach. Clean rooms, fairly spacious. My gripe is that HIE Has the most obnoxious rewards program. Even if you log in with your acct. number, you still have to show your card and you can't do that when you check out. I'm just about fed up with their online support... More

Was this review helpful? Yes 1
Maranda H, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

First, thank you for your kind words regarding our property and your stay. However, we are sorry to hear that your past experiences with the support and Priority Club program have been less than satisfactory. While there is little we can do to offer an immediate resolution, we value your feedback and will forward this on to our headquarters to... More

Gulf Shores, Alabama
Top Contributor
86 reviews 86 reviews
38 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 3, 2012

Although this hotel is not located on the beach, it is consistent with the Holiday Inn Express chain. The rooms are very comfortable, and the service is usually good.

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Maranda H, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your kind words; we hope to welcome you again soon! More

Winchester Ky
1 review
5 of 5 stars Reviewed April 23, 2012

Our stay at Holiday Inn Express Gulf Shore was very pleasent. The staff was friendly and I even won a prize for using their web site. We arrived just in time for a Mardi Gras parade and the staff made sure we got a room where we could see the street !

Was this review helpful? Yes
Maranda H, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for your kind words. We are so glad you enjoyed it and would be thrilled to welcome you back again next year! Don't forget we will have Mardi Gras specials next year and are located right on the parade route! Maranda Hance More

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Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542
Phone Number:
Location: United States > Alabama > Gulf Shores
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 
Number of rooms
89

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