We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Gulf Shores

Hotel website
Hotel deals
160 West Commerce Avenue, Gulf Shores, AL 36542
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express Hotel & Suites Gulf Shores
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Gulf Shores
Add Photo Write a Review

143 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    50
    52
    21
    7
    13
See reviews for
49
39
7
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (143)
  • Mar-May only
    (34)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (18)
All months
Nashville, Tennessee
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I planned my trip to Gulf Shores only 2 days in advance during the busy summer season. It seemed like only very expensive or very cheap places were left. I decided on the Holiday Inn. It had many plusses: very clean, good air-conditioning, friendly staff, plentiful breakfast bar, proximity to the beach, affordable, and VERY QUIET! It is one of... More 

Was this review helpful? Yes
Seymour, Indiana
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Basic holiday Inn. Breakfast was yummy. Rooms were clean. The ac unit had a hard time keeping up with the intense heat in july but that is to be expected. I had a weird thing happen to me when I called a few days later to confirm I had the room booked...I was transfered to a different area and was... More 

Was this review helpful? Yes 1
Tyler, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

When we walked into the lobby the air freshener was so strong that it would almost knock you over. The room was clean but had ants in the bathroom and bar area. When we told the staff we were not offered a different room or discount on the room. The bathroom was very dark, I think because of the paint... More 

Was this review helpful? Yes 3
Robert M, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

We genuinely value your business. We would like to emphasize that this is not the way The Holiday Inn Express & Suites of Gulf Shores normally operates. I cannot apologize enough for the inadequate service you have received More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We typically spend a week at the beach in PCB/Destin Florida, but we were touring campuses and driving all over Florida, so we wanted to find a beach closer to our home in Texas. We opted for a two day stay as first timers to Gulf Shores. This hotel was just over a mile from the beach, which had plenty... More 

Was this review helpful? Yes 2
Mossy Head, Florida, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was a little hard to find but we'll worth the search. My daughter was playing in a volleyball tournament and it was a last minute trip and just one night.We were only able to get one room a king due to price .Hotel is clean and modern. Rooms reserved lid out nicely even for a family of four... More 

Was this review helpful? Yes 1
Dallas, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Hotel for 5 days - 4 Nights and enjoyed ourselves. The housekeeping was through, staff was very friendly and the breakfast was wonderful. They have the best Cinnamon Rolls!! The pool was rather small for such a nice hotel. Also its only 2 minutes from Gulf Shores Beach and 10 minutes from Orange Beach which was... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a pleasant surprise on our recent vacation in Gulf Shores. On the 3rd floor our room was quiet and very clean but the real surprise was the breakfast! The staff was constantly restocking and cleaning and the food was surprisingly good. Good selection, too! Do not normally stay at HI Express, but may try again on next trip.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear JackGinny1, Thank you for writing a comment about your stay with us. We are delighted to know that you found our breakfast selection to be great. Reviews like yours motivate us to work harder to consistently provide the best customer experience possible. In addition, your feedback has been forwarded to our management for evaluation. Again, thank you for your... More 

Lafayette, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is clean, nice, comfortable and the breakfast was better than most, however I left my fan in the room when we checked out (my fault) and when I went back to get it like 9 hours later.. Same day as we checked out at like 6am...the desk clerk (very young girl with blond hair and no shoes) looked... More 

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear donnam1973, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very clean room and bathroom. Very good breakfast bar for everyone . It was a short 2 minute drive to the beach. We also backed up the (THE COVe bar&grill) which was very nice . I would recommend this place to anyone !

Was this review helpful? Yes 3
New Orleans, Louisiana
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

We thought express meant we were going to be offered fewer amenities, but there wasn't a thing missing! Clean, nice pool, hot tub, kid friendly breakfast was included. The staff was extremely polite, helpful& accommodating. The room had a king instead of 2 queens, it was corrected immediately. One of the card keys didn't work on the second day for... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

60 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
View from room (1)
Viewed
Bathroom (5)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (12)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Gulf Shores
2.9 mi away
Staybridge Suites Gulf Shores
Staybridge Suites Gulf Shores
#1 of 24 in Gulf Shores
4.5 of 5 stars 216 reviews
1.4 mi away
BEST WESTERN on the Beach
BEST WESTERN on the Beach
#4 of 24 in Gulf Shores
4.0 of 5 stars 627 reviews
2.2 mi away
Courtyard by Marriott Gulf Shores Craft Farms
Show Prices
Show Prices
Show Prices
1.8 mi away
Microtel Inn & Suites by Wyndham Gulf Shores
5.2 mi away
Holiday Inn Express Orange Beach
6.0 mi away
Hampton Inn & Suites Orange Beach
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay