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All 23 Gulf Shores hotels

Holiday Inn Express Hotel & Suites Gulf Shores

2.5 of 5 Hotel   |   160 West Commerce Avenue, Gulf Shores, AL 36542
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Ranked #9 of 23 hotels in Gulf Shores
A recent review
5 of 5 stars reviewed 1 week ago
alhdrider Alabama
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  • Reviews (106)
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106 people have reviewed this hotel

Traveler rating
    36
    38
    15
    7
    10
See reviews for
37
27
5
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
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English first
Alabama
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Visited on a work trip,arrived with a reservation,friendly clerk,room very neat and clean,very happy with accommodations! Breakfast included with the stay. This is my third stay at the location.Info recommend the suite as the livingroom area is great to relax in after a long day on the road!

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Tupelo, Mississippi
1 review
2 of 5 stars Reviewed 1 week ago NEW

The hotel is WAYYY over priced. The room was SMALL. The bathroom was small. The mattress was hard. The decor was our of date, the carpet needed replacing. The pool was very small. The breakfast was decent. The waffle machine is STILL not working. The staff was friendly. The hotel was a mile from the beach. That's the only 3... More

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Robert M, General Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

We are very sorry to hear of the issues you faced with your accommodation. We like to insure the highest level of service is expedited. We would like to emphasize that this is not the way The Holiday Inn Express & Suites of Gulf Shores normally operates. Please accept our deepest apologies. More

Andalusia, Alabama
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is Nice and Convenient. Close enough to the action but far enough away to be quiet. Rooms are nice and clean. We really like this hotel for a quick stay over at a clean and safe place. Great place to stay.

Was this review helpful? Yes 1
Maldon, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for 3 nights in August. The location is perfectly fine, but the hotel disappointed in comparison to our usual experience with Holiday Inns. The hotel was somewhat tired, the Business Center unreliable and the usual basic amenity of having hot water available to make yourself drinks from the breakfast area wasn't present, or indeed the treat... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Bryan D, Thank you for taking the time to write a review about your stay. I am pleased to know that our location suited you well. However, I would like to apologize for any inconvenience the hotel conditions, breakfast, and internet connection may have caused. Your comments will be forwarded to the ownership of the hotel to take into... More

Brewton, Alabama, United States
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located just a few miles from the beach. It is far enough away not to be affected by the night life noise and congestion, yet just a quick car ride or walk to the public beach. Rooms are fresh and immaculately clean as is the rest of the hotel. The pool is a bit small, but... More

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a 17 hour drive this hotel was a rest haven for us. The staff was very friendly and helpful in suggesting places to eat. They also provided us with a crib for our daughter that had a cute little pique sheet and blanket in pink/white, nice unexpected touch. The beds were comfy with spacious rooms with a fridge, microwave... More

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Boise, Idaho
Top Contributor
98 reviews 98 reviews
32 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent two night at the Holiday Inn Express. The hotel was clean, staff efficient and courteous. Rooms were of a decent size and quiet. Plenty of pillows. Beds were not that comfortable, seemed to be worn and probably needs replacing. Loved the shower head. Good power and plenty of hot water. The lighting in the bathroom was horrible. HORRIBLE to... More

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Robert M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

I just wanted to extend to you my deepest apologies regarding the issues you experienced with your reservation. We strive to provide a comfortable and peaceful setting for the frequent traveler, and can certainly understand how experiencing the issues you have endured while at our property can leave you with a negative opinion. We will take this feedback seriously in... More

Jackson, Mississippi
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 25, 2014

Stayed for a few days last week. This is a typical Holiday Inn Express - no frills, but also won't break the bank. All staff were pleasant and personable. My husband and I enjoyed the included continental breakfast each morning. The breakfast stations were PACKED whenever fresh eggs and biscuits were set out. Unfortunately, there are only 2 elevators, and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear mdlubsu, Thank you for taking the time to post a review of our property. I am glad you like the staff service and breakfast selection received. Please accept my sincerest apologies for the inconveniences you encountered during your stay due to the noise levels. We will certainly discuss your comments with the appropriate department. Your feedback is very important... More

Sylvania, Ohio
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 24, 2014

Laptop was stolen here, after staying only one day. Hotel would not help in any way. All I got was "We have no laptop in our lost and found." Of course there isn't. Most would not turn in something so valuable, but rather keep it for themselves. I would think a staff manager could personally check the room i stayed... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear tork1823, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

British Columbia, Canada
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 20, 2014

I stayed one night on my way along the gulf coast. The room was clean and comfortable and the hotel was walking distance to a grocery store and restaurants. This is your typical Holiday Inn Express. Good service, good rooms, good breakfast and good value.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542
Phone Number:
Location: United States > Alabama > Gulf Shores
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Your search for Gulf Shores best lodging value ends here! The sugar white sands of Gulf Shores is only moments away from the areas newest hotel, The Holiday Inn Express & Suites of Gulf Shores, AL. Our promise to you is a great room with great service and incomparable value. Whether you are traveling on business or pleasure, the Holiday Inn Express and Suites of Gulf Shores is sure to have a room or suite to meet your needs. Let us be your host to a great getaway! Our property is conveniently located in the heart of all the main attractions and world renowned restaurants that make Gulf Shores and Orange Beach, the premier vacation destination in southern Alabama: Waterville USA, Alligator Alley, Tanger Outlet Center, The Track, Adventure Island, Lambert's Cafe, The Hangout, Adventure Island and the Gulf Coast Zoo just to name a few! If you decide to take a break from the beach, we invite you to take advantage numerous championship golf courses and outstanding charter fishing opportunities. Travelers are encouraged to spend some time at the areas best shopping complex, Tanger Outlet Mall. The kids are sure to enjoy Waterville Waterpark and the go-karts at the Track Recreational Center. Companies like BF Goodrich and Vulcan Materials Company anchor a vibrant business community. Great Gulf Shores shopping, restaurants and entertainment reside only a few footsteps from our front door. We welcome you to experience all that the great coastal community of Gulf Shores, Alabama has to offer. Stay Smart at the Holiday Inn Express and Suites of Gulf Shores. ... more   less 
Number of rooms
89

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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