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Holiday Inn Express Hotel & Suites Gulf Shores

2.5 of 5 160 West Commerce Avenue, Gulf Shores, AL 36542
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Holiday Inn Express Hotel & Suites Gulf Shores
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Holiday Inn Express Hotel & Suites Gulf Shores
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119 reviews from our community

Traveler rating
    39
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    18
    7
    12
See reviews for
40
32
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8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greenville, Maine
Top Contributor
67 reviews 67 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Holiday Inn Express has become one of my "go to" places when I'm on the road. I've found most of them to be clean with good bathrooms and with lots of plugs for two people who need to charge phones and computers. We stayed here the night before we moved into our vacation beach house. It didn't disappoint.

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Tuscaloosa, Alabama
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for a short weekend down on the coast. Just taking the motorcycle out for the weekend. They let me park under the awning and were very good hosts. The place is very clean and rooms were your average, clean and comfortable hotel room. Very quiet place, even though it was pretty full. Next door (directly behind) the... More 

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mobile
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We have stayed in a tons of hotels over the last few months for travel ball and this one was the BEST stay by far. Staff was AMAZING, the hotel was SPOTLESS and the breakfast was GREAT! We will definitely stay at a Holiday Inn Express every time it's available.

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Robert M, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for the great feedback! More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2014

When we arrived the front desk clerk was very friendly and knowledgeable on places to dine. The bathroom had some pretty dim lighting around the mirror, the bulbs were different wattage and color. It was hard to put makeup on. Our sheets had a few small holes and there was some staining on the window drapes. I don't go out... More 

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Potosi
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 4, 2014

We stayed on the second floor in a King Deluxe Suite. Very nice room with Kitchenette ,mini fridge, microwave, sink area. Also had a sofa sleeper in ajacent area with it"s own HD T.V., desk and plenty of furniture. Suite offered cable, internet, and very nice complimentary breakfast. Both T.V.s were H.D. and plenty of space for relaxing. The bathroom... More 

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Houston, Texas
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 24, 2014

Some friends and I recently stayed at the Holiday Inn Express during the Shrimp Festival and for a wedding. I'd never been to Gulf Shores, and my husband booked the hotel online. I was a little nervous about what we would find when we arrived. I was pleasantly surprised. The hotel was extremely clean and very modern. There was a... More 

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Davenport, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 15, 2014

Chose this place after not being able to find anywhere on or really close to the beach, due to the Gulf Coast Shrimp Festival. Turned out to be not a bad choice. Staff was extremely friendly, and room was quite nice. Saw a lot of negative reviews on other sites, but obviously they were not talking about the same place.... More 

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Senior Contributor
25 reviews 25 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 13, 2014

Forget wi fi... And tv if it rains ( they have satellite) On one night we had fox 1 sports next night no. And forget about your app on your phone unless You want To use you cellular data. Called tech support several times. No success. Not happy at all.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear Michele W, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for the challenges you experienced with the internet service. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 27, 2014 via mobile

My family booked a vacation for Sep 24-28, 2014 and paid almost $800 up front for the whole weeks stay. We were going to be unable to go so I contacted the hotel to see if I could transfer into my mothers name. I was assured by the clerk that I could. I even received an email confirmation with my... More 

Was this review helpful? Yes 3
robmartinhiexpress, Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Thank you for the feedback. The hotel will be in contact soon to discuss policy. Thank you. More 

Newcastle, United Kingdom
Top Contributor
91 reviews 91 reviews
91 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed September 15, 2014

I stayed at this hotel for 1 night as I was passing on a road trip. The hotel was nice I paid £85 which is good value for gulf shore because it is expensive for accommodation. The hotel is down the Main Street to the beach around 2 miles. The room was dark but ain't most of these chains the... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Gulf Shores, responded to this review

Dear ladream, First of all, we like to thank you for having chosen our hotel and we also like to thank you for having taken the time to share your valuable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. The feedback we receive from our valued... More 

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Additional Information about Holiday Inn Express Hotel & Suites Gulf Shores

Address: 160 West Commerce Avenue, Gulf Shores, AL 36542
Phone Number:
Location: United States > Alabama > Gulf Shores
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Gulf Shores 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Gulf Shores Hotel Gulf Shores

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