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All 7 Greenville hotels

BEST WESTERN Inn

2.0 of 5 Hotel   |   56 Cahaba Rd, Greenville, AL 36037-4307
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Ranked #4 of 7 Hotels in Greenville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Randy W Ducktown, United States
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65 reviews from our community

Traveler rating
    30
    22
    7
    3
    3
See reviews for
27
15
8
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ducktown, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The bed was very uncomfortable, and bright light poured into the room so much all night that I had to get up and hang bed sheets down the sides of the window. It's not a BAD hotel, but there are things that just made it, for me, not a great night's sleep.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

Dear Randy, Thank you for taking time out of your busy schedule to write about your recent stay with us. I am terribly sorry that your experience at our hotel was disappointing. Your feedback is truly appreciated for it is one of the most important tools that allow us to improve the quality of our products and services. All of... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed in Greenville on a summer road trip to Gulf Shores. I was traveling with my family and we were staying in 3 different rooms. The woman that I talked to through the Customer Services said I could reserve the hotel under my card, but assured me I would not be charged until we checked out. When we arrived,... More

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Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

Dear Lisa, I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind to improve our in-property... More

Houston, United States
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Expected an older, out of date hotel in a questionable area with minimum breakfast. What a surprise. It was on the highway, clean, pleasant and the breakfast was pretty good. For the price, our stay was way over expectations.

Review collected in partnership with Best Western

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Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

Dear Thomas, On behalf of the Staff and Management of the Best Western Inn - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. We are happy that we seceded in creating a... More

Spruce Pine, Alabama
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 26, 2014

First of all the room was clean. That's a key point for everyone. However , the furniture look to be the original when the hotel was built. Still in decent shape , but dated. The mattress was covered with a plastic of some sort and not the most comfortable I have slept on. The hotel appeared to be a favorite... More

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Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

I would like to thank you for taking the time to submit your review regarding your recent visit. We understand that you had many options to choose from to meet your lodging needs, and we appreciate you choosing to stay with us and we appreciate your business. I am sorry to hear that our bedding wasn’t as comfortable as you... More

Louisville, Kentucky
Top Contributor
88 reviews 88 reviews
18 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed August 24, 2014

This was a older property but it has been well took care of and newly remodeled rooms. There is a reason why 50 out of 60 of its reviews were rated as very good to excellent. We stopped here on the way to the Beach was only about 3 hours to Pensacola Beach. Perfect place front desk staff was fast... More

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Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Best Western Inn while you were in Greenville. And... More

Greentown, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2014

The room was neat and clean. The lady at the front desk was very friendly I wish I remembered her name, but she was working the overnight shift on August 16th. We had an unfortunate error using priceline.com and she helped us get accommodations for the evening.

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Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

First, I must thank you for your compliment about Melinda, she was Guest Service agent that checked you in. We have an excellent team here, going that extra mile to insure that our guest have a great experience at our Hotel. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your... More

Lafayette La, United States
1 review
4 of 5 stars Reviewed August 14, 2014

I have stayed here before and returned because it is convenient to the interstate and I've felt safe here. It is not luxurious, but is quiet. People are friendly and helpful. Safety is my big issue and that is more important than the breakfast.

Review collected in partnership with Best Western

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Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

Dear Christel Let me first start by saying how delighted we were to have learned of your recent stay. We understand that you had many options to choose from when it comes to meeting your lodging needs, and we appreciate you choosing to stay with us once again. We take the Safety and Security of ALL our guest very seriously... More

Warren, United States
2 reviews
5 of 5 stars Reviewed July 10, 2014

This hotel is great with great people. We only had one minor flaw our internet kept kicking off so we had to keep putting username and password back in other than that excellent. The employees of this hotel are great. they took care of us and was always helpful and went out of their way to always ask if we... More

Review collected in partnership with Best Western

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Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

Dear Scherry, On behalf of the Staff and Management of the Best Western Inn, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. I apologize for the inconvenience you experience while trying to connect to... More

Grand Junction, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
4 of 5 stars Reviewed June 30, 2014

I stay here whenever we travel to Greenville. the room was clean staff was friendly. The only thing I had a problem with this time was that they checked me into the hotel around 9am and and pre authorized my card before we checked in.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

Dear Mary, On behalf of Best Western Inn - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us again. We appreciate you taking the time to write a review regarding your recent stay... More

Katy, Texas, United States
Top Contributor
50 reviews 50 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 25, 2014

I recently took a road trip to MD from TX. Prior to the trip upon recommendation from Trip Advisor reviews we decided to stay at this this Best Western in Greenville, AL. We were absolutely not disappointed. We received a great deal through Priceline. The rooms were very clean and up to date. It was nice to be able to... More

Was this review helpful? Yes
Bestwestern01064, Manager at BEST WESTERN Inn, responded to this review

Dear Tim, First, I must thank you for your compliment about our Hotel Staff. We have an excellent team here and we’re extremely grateful that you took the time out of your busy schedule to share this wonderful feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior... More

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Additional Information about BEST WESTERN Inn

Address: 56 Cahaba Rd, Greenville, AL 36037-4307
Phone Number:
Location: United States > Alabama > Greenville
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Inn 2*
Number of rooms: 45
Reservation Options:
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Also Known As:
Greenville Best Western

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