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All 7 Greenville hotels

Quality Inn & Suites

2.0 of 5 Hotel   |   941 Fort Dale Road, Greenville, AL 36037
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61%
Ranked #6 of 7 hotels in Greenville
A recent review
5 of 5 stars Reviewed June 4, 2014
Neskya Austin, TX
  • Overview
  • Reviews (18)
  • Photos (16)
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18 people have reviewed this hotel

Traveler rating
    8
    3
    2
    3
    2
See reviews for
5
5
2
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Bowling Green, Kentucky
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 10, 2014

I made reservations on their company website for a king nonsmoking room late arrival, Upon arriving around 11:30 pm check in went ok with a new employee, she sent us to the end room all the way in the rear, a few doors from our room 1 lower door was standing open with a box of beer? in the frt... More

Was this review helpful? Yes
GMAL360, General Manager at Quality Inn & Suites, responded to this review

Dear Sir/Mam, I deeply apologize for the problems we caused during your brief stay at the property. I have meet with the person that was on when you checked in and discussed how we could have handled this better. Again, my apologies. We normally give a guest one warning, then the next time we go up to the room, we... More

Lilburn, Georgia
Top Contributor
72 reviews 72 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed July 4, 2014

Well, this place is not up to what the Quality Inn people's standards are surely. It looks like the Quality Inn people have dumped plenty of money into the place. It's a shame the people have let them down. Front office lady buzzing her boyfriend in to use the phone (scary), trash left in the room by the housekeeper (nasty),... More

Was this review helpful? Yes
GMAL360, General Manager at Quality Inn & Suites, responded to this review

Dear Sir, I am the new GM for the property and really appreciate the feedback., the good and the bad. This is the only way that I can improve the property. Thank you. I am very sorry that your stay was less than satisfactory. I have met with the staff to review the comments. This is something that we will... More

Travelers are raving about these Greenville hotels

Austin, TX
Top Contributor
75 reviews 75 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 4, 2014

Quality Inn really delivered on quality in this property. Everything is clean & comfy, the hotel is easily reached from the highway, and the service is excellent. Night clerk Courtney Harrison first explained that the only king room on the first floor was a handicap room (which works great for me!), remembered that my "comfort rewards" level means I get... More

Was this review helpful? Yes
GMAL360, General Manager at Quality Inn & Suites, responded to this review

Neskya, Thank you for taking your time to let us know about Courtney! She is a great Associate that I wish I could have 3 or 4 more like her. Have a great weekend. I hope to see you back at the Quality Inn soon. Best Regards, Jeff McLaughlin More

Ladson, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2014

The hotel was quite and clean. They allow pets, $20 extra. The room rate was reasonable $70 plus taxes. The rate includes a good breakfast; waffles, scrambled eggs, sausage, hash brown, fruit, cereal, muffins, bagels, milk, coffee, and juices. I'd recommend this hotel. We had no issues with our stay.

Was this review helpful? Yes
GMAL360, General Manager at Quality Inn & Suites, responded to this review

Thank you for the great review. Our staff works to make sure our guests have good visit. I really appreciate your kind words. Sincerely, Jeff McLaughlin More

Nashville, Tennessee
1 review
1 of 5 stars Reviewed April 29, 2014

At nearly midnight, we just picked what was there. The price was seemingly right. Until we got in the room. Stains all over the carpet. What appeared to be cigarette burns in the thin, nasty-looking bedspread. Not a single piece of soap. The security hook on the door was broken. Beds appear to be standard sized-- not queen sized. Only... More

Was this review helpful? Yes
GMAL360, Manager at Quality Inn & Suites, responded to this review

Dear Guest, I do apologize for the less than perfect visit you experienced at the Quality Inn. I am the new GM and appreciate any and all feedback I can receive. This will allow our committed team to improve for your next visit and for others. Please let me know if you are coming through this area again; I would... More

CA
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 12, 2014 via mobile

Obviously a very older hotel, they did re-paint and updated somewhat. They really need to get new bedspreads- I think they may have but they purchased those cheap poly ones, that float off of you while sleeping; so you become hot than cold. The room was clean, a big plus is they do serve breakfast at 5am so you can... More

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Mozof2
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 30, 2013

Had stopped at the exit before at another quality inn late at night requesting the best possible price. I was quoted a rate of $89. Went I got to this Quality Inn, the price was much more reasonably priced. That alone makes the rating worth three stars. A little run down, breakfast just so so. All in all very good... More

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GMAL360, General Manager at Quality Inn & Suites, responded to this review

Dear Mozof2 Thank you for your response. We greatly appreciate your feedback & if there is anything that we could have done to make your stay more comfortable please feel free to email me any suggestions! My email is gm.al360@choicehotels.com Thanks Again, Joshua A. Smith General Manager More

Raleigh, NC
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 14, 2013

My husband and I stayed here recently with our dog on a road trip. We had a long day of driving and had to drive farther than planned to find a hotel that was pet friendly. Quality Inns can be hit or miss, so my expectations were low when I reserved a room for a very reasonable price at the... More

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GMAL360, General Manager at Quality Inn & Suites, responded to this review

Dear Miamiblue Thank you so much for your kind words. We greatly appreciate your patronage & look forward to serving you again in the Future! Joshua A. Smith General Manager More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 4, 2013 via mobile

Kim Hartley was the most helpful Choice employee I've spoken with in a very long time :). I am a DOS for hotels and she went above & beyond to help me very late at nught, over the phone, with booking a room!! I tried another hotel through choice in the same area & the results were disappointing! I just... More

Was this review helpful? Yes
GMAL360, General Manager at Quality Inn & Suites, responded to this review

Dear Bizznisslady Thank you so much for your wonderful words of encouragement. I greatly appreciate you taking the time to recognize my staff. We appreciate your staying with us and look forward to serving you again in the future. Thanks a Million Joshua A. Smith General Manager More

Toronto
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 26, 2013

We stopped here for one night on the way down to Florida. the Quality Inn made for a great stay. We happened to get a recently renovated room and were pleasantly surprised by how comfortable the bed was which made for a good night's sleep. When the breakfast area was a bit sparse, the staff were quick to assist in... More

Was this review helpful? Yes
GMAL360, General Manager at Quality Inn & Suites, responded to this review

Dear ZigZag5 As the General Manager of the Quality Inn & Suites Greenville Al. I would like to thank you for your review. It is our goal to deliver outstanding service to each & every guest. We look forward to serving you again in the future. Joshua A. Smith General Manager More

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Additional Information about Quality Inn & Suites

Address: 941 Fort Dale Road, Greenville, AL 36037
Phone Number:
Location: United States > Alabama > Greenville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites 2*
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
88

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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