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Holiday Inn Express Hotel & Suites Greenville

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100 Paul Stabler Drive, Greenville, AL 36037
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Holiday Inn Express Hotel & Suites Greenville
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79 Reviews from our TripAdvisor Community

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Traveler rating
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    21
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Lacombe, Louisiana
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel was clean, comfortable, and convenient. I could not hear outside noise and the bed was decent. The service was average, the food was not as good as other Holiday Inns I have been too. Overcooked eggs, hard biscuits, watery coffee.

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Houston, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was fine, clean and comfortable. The reasons I rate this Express lower is no shampoo in bathroom, loud room, heard other guests and doors slamming all night (not anything mgmt can control). The biggest disappointment was the breakfast. - Eggs may not have been real, seemed to be powered. - No bacon - Coffee was very weak - And... More 

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hie_gville, Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

Dear John, I am terribly sorry that your experience on this particular stay was disappointing and I would like to apologize for not exceeding your expectations. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed creating a memorable experience for you. I hope that you will consider staying with... More 

Commerce, Georgia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 16, 2015

The hotel is nice. The problem was a week after I had checked I got my credit card statement, there was a $250.00 charge from this hotel. I called the hotel and spoke to the manager, she said that the head house keeper said someone smoked in this room. I don't smoke and it's on my IHG Rewards profile. I... More 

Was this review helpful? Yes 2
Mayfield, Kentucky
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 11, 2015

Spent one night here traveling. The staff was very friendly and the rooms were very clean. When you walked in the front door it smelled clean and fresh. Someone was always cleaning. The beds were comfortable with a variety of pillows. When we got home I realized I had left two items so called back and they had found them... More 

Was this review helpful? Yes 1
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

On behalf of the Staff and Management of the Holiday Inn Express & Suites - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. We appreciate you taking the time to write a... More 

Birmingham, Alabama
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 18, 2015

This location has some of the largest rooms we've ever seen for en express (ones w the couch) and the staff is always pleasant, courteous, and helpful Beds are comfortable, so are the pillows. Great water pressure. Rooms are clean and fresh. Love the soap they use here. The air conditioners do a good job removing the humidity also. Breakfast... More 

Was this review helpful? Yes 1
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Holiday Inn Express & Suites while you were in... More 

Greenbay
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 22, 2015

We choose the Holiday Inn and Suites for a larger room with a sofa. We've stayed at several on consecutive nights and were surprised that this looked nice, only if you didn't look too hard. We had water stains on the ceiling, stains on the carpet, several fixtures that were broken or not attached well(towel bars, etc.). Our son slept... More 

Was this review helpful? Yes 1
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Again, we thank you for your feedback and are truly sorry we did... More 

Harrisonburg, Virginia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 19, 2015

This is one of the better HIE I've stayed in. It may be new or recently redone, but most importantly it feels new. The lobby was very nice with tall ceilings and great decorating. The place was very quiet when I was there, especially my room on the 3rd floor. The room itself exceeded my (admittedly low) expectation. My company... More 

Was this review helpful? Yes
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

On behalf of the Staff and Management of the Holiday Inn Express - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. We appreciate you taking the time to write a review regarding... More 

Chesterland, Ohio
Level Contributor
135 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed February 25, 2015

Newer property. Well maintained. Friendly staff. Right off I65, but not on the highway. Walmart, and several restaurants are nearby. Clean, comfortable large room and King bed. The loud Fire Exit door opening and slamming at 2:30 am woke us several times. Also, all the room doors closed very loudly and echoed throughout the halls much more than usual. Bad... More 

Was this review helpful? Yes
hie_gville, Front Office Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

I'm very thrilled that you enjoyed your stay at our hotel. Although I'm very sorry about the noise with the doors. We always look forward to you coming back to stay with us again at our hotel. More 

Oregon, Wisconsin
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 13, 2015

Brand new! Very clean, very quiet. Beautiful hotel. Friendly staff. We were tired from 8 hours windshield time. This hotel was exactly what we needed for a good night sleep. Would highly recommend this hotel.

Was this review helpful? Yes
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

I'm very thrilled that you enjoyed your stay with us. I'm very happy that you decided to stay at our hotel. My staff and I would love for your family and you to come back and stay with us again!. More 

Dallas, Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 12, 2015

We stayed here on a long raps trip during the Christmas holiday. Upon arrival we were greeted by name and treated great. The room was very spacious and clean. I would stay again if traveling in the area based on this experience.

Was this review helpful? Yes
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

I'm very thrilled that you enjoyed your stay with us. On the behalf of my staff and I we look forward to you coming back to stay with us again. More 

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