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Holiday Inn Express Hotel & Suites Greenville

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100 Paul Stabler Drive, Greenville, AL 36037
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Holiday Inn Express Hotel & Suites Greenville
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82 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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NC
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for one night since we were on our way to New Orleans. It had everything you would want in a hotel: Clean- everything was tidy and nice from the front door, down the hallways, to the room and bathroom. Courteous- all the staff members were kind from the front desk, breakfast room and housekeeping staff. Took the... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Overall a very nice hotel with great decor and amenities. Service was pleasant at check in and housekeeping was also delightful. Breakfast on the other hand was disappointing. The attendant has one speed SLOW! The tables were filthy, the good was not kept full and presentation..not good!

Was this review helpful? Yes
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

Dear Brian, I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering the level of quality that you are accustomed to expect from us when it came to the breakfast bar. I truly apologize if this was the case and I can assure you that I... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

the staff was very friendly. one of the receptionist baked cookies for my daughter after our long trip from texas and the breakfast buffet was great. will definitely stay there again and will definitely recommend to other families.

Was this review helpful? Yes
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

Dear Kyia, On behalf of the Staff and Management of the Holiday Inn Express & Suites - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. We appreciate you taking the time to... More 

Lacombe, Louisiana
Level Contributor
7 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel was clean, comfortable, and convenient. I could not hear outside noise and the bed was decent. The service was average, the food was not as good as other Holiday Inns I have been too. Overcooked eggs, hard biscuits, watery coffee.

Was this review helpful? Yes
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

Dear Ginger, On behalf of the Staff and Management of the Holiday Inn Express & suites - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. I'm sorry that our breakfast bar wasn't... More 

Houston, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 16, 2015

Room was fine, clean and comfortable. The reasons I rate this Express lower is no shampoo in bathroom, loud room, heard other guests and doors slamming all night (not anything mgmt can control). The biggest disappointment was the breakfast. - Eggs may not have been real, seemed to be powered. - No bacon - Coffee was very weak - And... More 

Was this review helpful? Yes
hie_gville, Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

Dear John, I am terribly sorry that your experience on this particular stay was disappointing and I would like to apologize for not exceeding your expectations. On behalf of the entire team, we thank you for your feedback and are truly sorry we did not succeed creating a memorable experience for you. I hope that you will consider staying with... More 

Commerce, Georgia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 16, 2015

The hotel is nice. The problem was a week after I had checked I got my credit card statement, there was a $250.00 charge from this hotel. I called the hotel and spoke to the manager, she said that the head house keeper said someone smoked in this room. I don't smoke and it's on my IHG Rewards profile. I... More 

Was this review helpful? Yes 2
Mayfield, Kentucky
Level Contributor
80 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 11, 2015

Spent one night here traveling. The staff was very friendly and the rooms were very clean. When you walked in the front door it smelled clean and fresh. Someone was always cleaning. The beds were comfortable with a variety of pillows. When we got home I realized I had left two items so called back and they had found them... More 

Was this review helpful? Yes 1
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

On behalf of the Staff and Management of the Holiday Inn Express & Suites - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. We appreciate you taking the time to write a... More 

Birmingham, Alabama
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 18, 2015

This location has some of the largest rooms we've ever seen for en express (ones w the couch) and the staff is always pleasant, courteous, and helpful Beds are comfortable, so are the pillows. Great water pressure. Rooms are clean and fresh. Love the soap they use here. The air conditioners do a good job removing the humidity also. Breakfast... More 

Was this review helpful? Yes 1
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Holiday Inn Express & Suites while you were in... More 

Greenbay
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 22, 2015

We choose the Holiday Inn and Suites for a larger room with a sofa. We've stayed at several on consecutive nights and were surprised that this looked nice, only if you didn't look too hard. We had water stains on the ceiling, stains on the carpet, several fixtures that were broken or not attached well(towel bars, etc.). Our son slept... More 

Was this review helpful? Yes 1
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Again, we thank you for your feedback and are truly sorry we did... More 

Harrisonburg, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 19, 2015

This is one of the better HIE I've stayed in. It may be new or recently redone, but most importantly it feels new. The lobby was very nice with tall ceilings and great decorating. The place was very quiet when I was there, especially my room on the 3rd floor. The room itself exceeded my (admittedly low) expectation. My company... More 

Was this review helpful? Yes
hie_gville, General Manager at Holiday Inn Express Hotel & Suites Greenville, responded to this review

On behalf of the Staff and Management of the Holiday Inn Express - Greenville Alabama, we would like to thank you for your recent stay. We understand that you had many options to choose from to meet your lodging needs, and we appreciate your choice to stay with us. We appreciate you taking the time to write a review regarding... More 

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