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Holiday Inn Express Hotel & Suites - Gadsden

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106 Walker street, Gadsden, AL 35901
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Holiday Inn Express Hotel & Suites - Gadsden
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147 Reviews from our TripAdvisor Community

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Bartlett, TN
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have family in Gadsden and have stayed here on more than one occasion. We have been pleased each time. The room is very comfortable and roomy with a great bed and shower. It is quiet and you get a good night's sleep. We love the breakfast and it is excellent with hot choices. We will definitely stay there again.

Helpful?
Thank rjsquared
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 4, 2016

We had a great overnight stay on Christmas Eve on our way to visit family. The staff was extremely friendly and went above and beyond to make sure we were happy. The breakfast attendant was excellent and made us feel at home.

Helpful?
Thank Mattman1900
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you for choosing the Holiday Inn Express & Suites in Gadsden as your host for Christmas Eve on your way to visit family. We appreciate your kind words regarding our property and staff. It is our desire to provide a great hotel that guests love and we look forward to seeing you again soon. Safe travels! More 

Thibodaux, Louisiana
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 29, 2015

The hotel was super clean and our room was very nice. It was the perfect size for our family. We had a king suite with a sofa bed for the kids to sleep on. The room had a microwave and small fridge. It was located right off of the interstate and there were restaurants and stores all around the area.... More 

Helpful?
Thank Melissa L
Darlene T, Manager at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for your kind words regarding the Holiday Inn Express & Suites here in Gadsden. We are so happy that we could accommodate you during your business travel into our area. We will be sure and let Phillip know how much you appreciated his reception. We do hope that we will see again real soon! And we... More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed November 24, 2015

My first stay at this Holiday Inn and the customer service and amenities were wonderful! Philip, the front desk staff was always friendly and courteous throughout my stay. I will book with this hotel again when I am traveling to Gadsden!

Helpful?
Thank Mortricia W
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you for choosing to stay with us at the Holiday Inn Express & Suites in Gadsden. We appreciate your kind words regarding your stay and our staff! We look forward to seeing you again soon. More 

Pensacola Beach
Level Contributor
5 reviews
5 of 5 stars Reviewed November 18, 2015

we started coming here about 2 years ago on our way to the smoky mountains. our first trip here,we were helped by front desk clerk "charmaine'.she was friendly and attentive, she issued us room 127. it was on the ground floor. since then Charmaine has helped us several times. This most recent rip, Amy helped us and once again we... More 

Helpful?
Thank Jamie S
Darlene T, Manager at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for such an awesome review and wonderful words regarding our staff and breakfast and overall stay. We love to hear from our guests and especially love our repeat guests. We appreciate your choice to stay here with us at the Holiday Inn Express & Suites in Gadsden every time you are in our area. We know... More 

Jackson, Mississippi
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 6, 2015

The hotel staff was nice. The continental breakfast had a lot of variety. The room was clean. The bed was not very comfortable. The parking lot was well lit. It was just an average hotel. Nothing special.

Helpful?
Thank kccrawford
Darlene T, Manager at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you for taking the time to post a review. We are happy to hear that you enjoyed your stay and appreciate your kind words regarding our staff and property. We are constantly updating our bedding and apologize that you did not experience a more comfortable sleep. We take pride in our property with frequent updates and refreshing of our... More 

Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 5, 2015 via mobile

Stayed here for business. Holiday Inn Express is my preferred hotel while on business trips. Staff is friendly and check in was quick. The hotel decor is updated and fresh. My room was very comfortable. The hotel is in a great location. There are restaurants within walking distance. That is nice after a long trip. You are within minutes from... More 

Helpful?
Thank GHM411
Darlene T, Manager at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you for always choosing to stay with us at the Holiday Inn Express & Suites here in Gadsden. We love that we are sought and chosen as your hotel when are traveling here on business. Thank you for your kind words regarding our property and staff and we also appreciate you taking the time to post a review. We... More 

Forest Hill
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

Very noisy A/C in room. I understand there can be problems with air conditioning units, but it seemed to be the norm. No offer to fix it. Another room was offered, but it had an unpleasant smell. Hotel is beginning to show its age and their attention to detail is waning.

Helpful?
Thank I6356GRkarenm
Darlene T, Manager at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

We sincerely apologize that your recent stay with our hotel was not completely satisfactory. We strive to maintain the highest standards with our physical property and are constantly updating and refreshing our hotel. We welcome a direct call from you in regards to feedback as we certainly want you to always have a wonderful experience here. Our number is 256-691-0225.... More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed October 30, 2015

The hotel staff was amazing! They gave us ideas for local sightseeing opportunities, and were very accommodating. They made us feel welcome and at home. The room was wonderful and we had a great experience! I would definitely recommend any traveler to stay at this location!

Helpful?
Thank christina_coffman1
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

Thank you so much for your wonderful review! We are thrilled that you chose to stay with us here at the Holiday Inn Express & Suites and we certainly appreciate your kind words and taking the time to post a review. We are happy that you had a great experience here and look forward to seeing you again soon. Until... More 

Gadsden, Alabama
1 review
5 of 5 stars Reviewed October 2, 2015

My husband, myself and two of my daughters have relocated to Alabama and have had an extended stay at this hotel. Staying here has made this transition a lot less stressful. the staff is very friendly and makes my family feel at home. We have a one year old child that tends to get stir crazy and likes to get... More 

Helpful?
Thank Jen p
Darlene T, Director of Sales at Holiday Inn Express Hotel & Suites - Gadsden, responded to this review

We love having your family as our guests here at the Holiday Inn Express & Suites of Gadsden, Alabama. Our staff has fallen in love with your delightful family and it is truly our pleasure to host you all. Thank you for taking the time to post a review and for all of your kind words regarding our property, amenities... More 

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