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BEST WESTERN PLUS Gadsden Hotel & Suites

Certificate of Excellence
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205 Enterprise Drive, Gadsden, AL 35904
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BEST WESTERN PLUS Gadsden Hotel & Suites
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BEST WESTERN PLUS Gadsden Hotel & Suites
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175 reviews from our community

Traveler rating
    123
    40
    8
    1
    3
See reviews for
51
49
18
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We needed to spend a night on the road to visit some friends. Was just the place we needed. Room was clean and priced right. Nice lobby and friendly staff. Couldn't have been better! Need to be on time for breakfast or will not be any left! Was very impressed overall!!!

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Good afternoon, We hope you having a great day. We would like to thank you for staying with us and for leaving such kind feedback about your stay. Please hurry back to see us soon and if you need any help with other reservations for a Best Western please call 256-570-0569 we will be glad to help. Thanks Shauna More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed Easter night on our way to the Smokies. We were so impressed, we made sure we could stop again on the way home yesterday. Everyone was so friendly and the rooms were spotless. The mattresses and pillows were very comfortable and the rooms are spacious. Breakfast was nice, too. Highly recommend this hotel.

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Good afternoon It was nice meeting you and having the chance to talk and get to know you, this is the high light of our day. we are so pleased you enjoyed your stay with us and we would like to thank you for your repeat visit on your way home.We hope you had a safe trip home and you... More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

My rest from work was wonderful! I have to travel quite a bit for work. Wish all hotel chains were like this. Check in and stay was great. Breakfast was very good. Express Checkout even better! Price was fair. Have no complaints.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

We would like to thank you for taking the time to leave such kind feedback about your stay with us and choosing to stay with BEST WESTERN PLUS GADSDEN. We are pleased to hear you had a good nights rest and was able to start your day off rested and full from our hot breakfast. We would like to invite... More 

Albany, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a nice hotel. Our only complaint was that it as noisy. We have stayed at plenty of Best Westerns and not had this issue before. We could hear people walking above us. Not really a big issue since it was a hotel you sort of expect that. A bigger concern was a noisy fan in what seemed to be... More 

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

We would like to take a moment to thank you for staying with The Best Western Plus. we would like to apologize for the noise that kept you from getting a good nights sleep.we try in every way possible to offer you the finest in service, forever mindful that our guest deserve the best treatment. We are so pleased to... More 

Seneca, South Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Don't pass this one by. The rooms are very nice and clean with everything you need for stay after a day on the road. The front desk was nice and helpful when checking in but our biggest surprise came at the best continental breakfast we have ever seen that was hosted and put together by Joy. Her service was far... More 

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Good Afternoon, Thank your for staying with us at the Best Western Plus and for leaving such rewarding feedback. Its guest like you and your wife that makes us love our job. we are pleased to hear you enjoyed your stay and was able to get a comfortable nights rest, we strive to make your stay the best it can... More 

Columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Traveling cross country we stayed at Best Western Plus Gadsden Alabama and found it to be a most enjoyable overnight stay. For us they were outstanding people that provided outstanding service. The room was attractive & clean and a good morning breakfast was made great by the lady that was tending the breakfast area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Hello, Thank you so much for taking time out of your busy travels to leave such nice and rewarding feedback . It was a true pleasure talking with you and your wife. We strive here at the The Best Western Plus to make your stay as comfortable as we can, We are so pleased you enjoyed everything we had to... More 

Fort Worth TX
Top Contributor
76 reviews 76 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice Best Western to spend a night . Clean, quiet and very comfortable beds. Everyone courteous and the lady in charge of breakfast goes out of her way to make you feel welcomed. No complaints with this location. I would definitely stay again.

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Hello, Thank you for staying with us here at the Best Western Plus in Gadsden al. We thank you for your kind words and we are so pleased you enjoyed your stay with us. we will pass along your kind words of praise to the staff. We would like to invite you back to stay with us any time you... More 

Mckenzie TN, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Goog place overall. The bref was GREAT! The location was good. The price was OK. The fitness center was OK. I'd stay here again. I would give this place a high 7 or a low 8 rate. The ONLY thing I might change would be the hot water. It was too hot.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Good afternoon, We would like to thank you for leaving feedback about your stay with us. we thank you for your high score and we would like to invite you back to stay with us again each and every time you are the Gadsden area. Shauna More 

Cobleskill, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was very friendly and helpful. The room was clean, the bed comfortable and breakfast was excellent. Easy access to the highway and local "Old Mexico" restaurant was wonderful. Highly recommend staying here.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Hello, We would like to thank you for staying with us, and for taking time out of your day to leave feedback about your stay with us. We are pleased to hear you enjoyed everything we have to offer. we hope you come back and stay with us anytime you are in the Gadsden area. We have events coming up... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Had a really great time here. Staff was very nice. I stayed for 8 nights. I was first booked in a handicap room and had it replaced and they helped change my room right away. Got a very spacious room it was perfect for me and my fiancee. They have FREE wifi too. It's a nice hotel to stay in... More 

Was this review helpful? Yes
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Thank you so much for your review. We strive to make every stay memorable for our guests. I will be sure to share this with our staff the misunderstanding with housekeeping we do apologize for any trouble may have caused you. we hope you give a another chance the next time you are in Gadsden al. Thank you Shauna More 

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