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BEST WESTERN PLUS Gadsden Hotel & Suites

Certificate of Excellence
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205 Enterprise Drive, Gadsden, AL 35904
Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Gadsden Hotel & Suites
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BEST WESTERN PLUS Gadsden Hotel & Suites
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168 reviews from our community

Traveler rating
    117
    39
    8
    1
    3
See reviews for
50
46
18
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Fort Worth TX
Top Contributor
73 reviews 73 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice Best Western to spend a night . Clean, quiet and very comfortable beds. Everyone courteous and the lady in charge of breakfast goes out of her way to make you feel welcomed. No complaints with this location. I would definitely stay again.

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Mckenzie TN, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Goog place overall. The bref was GREAT! The location was good. The price was OK. The fitness center was OK. I'd stay here again. I would give this place a high 7 or a low 8 rate. The ONLY thing I might change would be the hot water. It was too hot.

Review collected in partnership with Best Western

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Cobleskill, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff was very friendly and helpful. The room was clean, the bed comfortable and breakfast was excellent. Easy access to the highway and local "Old Mexico" restaurant was wonderful. Highly recommend staying here.

Review collected in partnership with Best Western

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Contributor
15 reviews 15 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Had a really great time here. Staff was very nice. I stayed for 8 nights. I was first booked in a handicap room and had it replaced and they helped change my room right away. Got a very spacious room it was perfect for me and my fiancee. They have FREE wifi too. It's a nice hotel to stay in... More 

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Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Thank you so much for your review. We strive to make every stay memorable for our guests. I will be sure to share this with our staff the misunderstanding with housekeeping we do apologize for any trouble may have caused you. we hope you give a another chance the next time you are in Gadsden al. Thank you Shauna More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I am a best Western regular user and recently I've found that the experience is less than expected, old rooms, odd smells etc. BUT the Gadsden Hotel in Alabama was so much more than I had become accustomed to from Best Western. Friendly staff, clean, recent, great breakfast area, my wife and I had a good night sleep and a... More 

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Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Hello and Good Morning Thank you for taking time out of you day to leave feedback about your stay. Our staff wants you to have a comfortable stay and have every thing you need while you stay with us. we are pleased to hear we was able to do just that. we hope you come back to see us soon... More 

Contributor
18 reviews 18 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay at many Best Westerns on our travels south and this was a first for this hotel. We were upgraded to a suite, which was so very nice. The front desk young lady, Dionca was just so friendly and couldn't have been more helpful. Truly a plus as a front desk person for Best Western. We will definitely be... More 

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Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Good Morning, We would like to thank you for staying with us. We are so pleased to hear you had a pleasant stay and was able to enjoy everything we have to offer. We would like to thank you for your kind words about our staff and we will be sure to pass along your kindness to Dionca. We invite... More 

NC
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here while traveling through from Nc to Athens. I am glad this is the hotel I picked to stay at. Everything was spotless, this hotel looks almost new. The rooms had controls on the wall for lights and AC. The bed slept great and the tv had plenty of channels. The only reason I am not giving this... More 

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Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Thank you so much for taking the time to review our hotel! These days, it really means something to not only have someone say great things about their experience but to take time to complete a review. We are pleased to hear you and your family enjoyed your stay with us and that you would return to stay again. Thank... More 

Montreal, Quebec, Canada
Top Contributor
122 reviews 122 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on the way down south and then on the way back home. This is one of the best of the Best Westerns with reasonable rates, extremely clean in all respects and a high quality breakfast that outdoes many of the other chain hotels. Found nothing amiss here. As well, lots of good restaurants in the area.

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Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

We would like to take a moment to thank you staying with The Best Western Plus. we try in every way possible to offer you the finest in service, forever mindful that our guest deserve the best treatment. We are so pleased to hear you enjoyed your stay with us and we hope to see you again soon. Be safe... More 

Albertville, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Didn't get check out receipts. Tried called many times today to get them and no one has answered. walls were extremely thin, i could hear everything in the next room.we were extremely disappointed with this hotel

Review collected in partnership with Best Western

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Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

we would like to take a moment to apologize to for the disappointment you have with our hotel. we assure you we do everything we can to make each stay a comfortable and happy one. unfortunately do to the snow and ice we had phone trouble, we immediately notified Comcast and they started working on the phones. Its true the... More 

Severn, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2015

What a wonderful hotel. The staff was friendly, the rooms were clean, the hotel is close to restaurants and highways while still quiet inside. I received free upgrades with my platinum membership, and the amenities are great. Unfortunately, the walls are so thin I could hear my neighbor clear his throat. His 2am phone alarm had me up too long... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best G, Front Office Manager at BEST WESTERN PLUS Gadsden Hotel & Suites, responded to this review

Good Morning, We would like to thank you for staying with us at The Best Western Plus, and for being a platinum member with us. We would like to also thank you for your kind words and apologize to you at the same time. We understand how horrible it is to have your sleep interrupted and for that we are... More 

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