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Fairfield Inn & Suites Gadsden

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116 Walker Street, Gadsden, AL 35904
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Fairfield Inn & Suites Gadsden
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Fairfield Inn & Suites Gadsden
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Fairfield Inn & Suites Gadsden
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124 reviews from our community

Traveler rating
    76
    38
    3
    2
    5
See reviews for
32
31
8
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (25)
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I travel with our job pretty much every week out of the year. We decided to treat ourselves to a nicer hotel this week. We've been terribly disappointed. The front desk personnel overcharged our card at almost $400 over what they should have, as we paid cash except for one night. There was a drunk man in... More 

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Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly so that we can continue to improve our hotel operations. Sincerely, Neesya Goodman General Manager Fairfield Inn &... More 

Gainesville, Florida
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 5, 2015

We drove into town during a snowstorm. Everything was shut down, including all the restaurants. The manager that evening was anticipating this---there was a pizza place and other restaurants within walking distance--all closed. But she thought this might happen and that travelers would be stressed, tired and hungry! She went out in the afternoon and bought cold cuts, bread, chips,... More 

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Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Thank you so much for taking the time to post a review for us on Trip Advisor. We take great pleasure in making sure our guests feel well taken care of during their stay with us. I am truly glad that you were able to enjoy your stay despite the bad weather. We look forward to your next visit. Hopefully... More 

Chattanooga, Tennessee
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 4, 2015

A very nice up to date hotel. Stayed 2 nights in a suite on 2nd floor. Room was spacious, clean, quiet, and comfortable. Staff was nice and courteous. Breakfast was mediocre but sufficient. Now the "but". We left the room after the first night around 11:45 am and returned about 8pm to find our room hadn't been cleaned. Had to... More 

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Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

I would like to apologize that your room was not cleaned. This is not the typical standard with us. I am sure that this was an oversight on our housekeeping departments behalf. I will be sure to go over this with them to be sure this does not happen to anyone else in the future. I appreciate that you brought... More 

1 review
5 of 5 stars Reviewed March 4, 2015

Excellent.... When we had to find a place to stay when the freeze set in and we had family in town for a wedding the staff went above and beyond to make sure we had everything we needed to prepare for the wedding. I would recommend this hotel to anyone looking for a clean quiet place to stay.

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

I am so very pleased that we were able to be of help. Thank you for taking the time to post a review for us. We enjoyed hosting your family and look forward to having the opportunity again in the future. In the Spirit of Hospitality, Neesya Goodman General Manager More 

Rainbow City, Alabama
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2015

We had a plumbing problem at our house and had to have a place to stay for one night. I called the local Fairfield Inn and they gave me a great room at a very favorable rate. The staff was very friendly and helpful. The room was very clean and warm on a cold night. The advertised hot breakfast was... More 

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Thank you for taking the time to post a review for us on Trip Advisor. I am very happy that we were able to make your stay an enjoyable one. We look forward to hosting you again in the future. Hopefully under better circumstances next time. In the Spirit of Hospitality, Neesya Goodman More 

knoxville, tn
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

This was a quick overnight stay just off the interstate. Room was nice and clean. The bed was very comfortable. We did not eat the free breakfast because there was a Cracker Barrel close by and we prefer that. Make sure you get a coupon from one of the rest area Red Books to get a better rate.

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Albertville, Alabama
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 20, 2015

My husband and I wanted a little get-away for Valentine's Day. We actually stayed the night before Valentine's Day, but after 45 years together, it was close enough! We found everything to be excellent. There were enough outlets in the room for all of our electronic stuff, the internet was fast, the staff was friendly and helpful, the breakfast was... More 

Was this review helpful? Yes
DeFuniak Springs, Florida
2 reviews
5 of 5 stars Reviewed January 15, 2015

My mother lost her home due to a fire, and her insurance company had her staying at this hotel. Everyone treated my parents better than I could have ever imagined. My mother is disabled, and all of the staff have been amazing!! My husband and I came up at Thanksgiving and Christmas and stayed in the hotel, the rooms are... More 

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear Lisa B, Thank you for taking the time to post a review on Trip Advisor for us. I am very pleased that you enjoyed your stay at the Fairfield Inn & Suites of Gadsden. We look forward to your next stay. In the Spirit of Hospitality, Neesya Goodman - GM More 

1 review
5 of 5 stars Reviewed January 14, 2015

If you are traveling and need a place to stay in the Gadsden Alabama area, Fairfield Inn is the place to stay!! Great hotel experience. Clean rooms, friendly staff, and wonderful amenities. I would highly recommend this hotel.

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear Amanda P, It has been a great pleasure for us to have your Family stay with us at the Fairfield Inn & Suites of Gadsden. We have gotten to know them rather well and will miss them dearly when they move into their new home. Thank you for taking the time to write a response on TripAdvisor for us.... More 

Jacksonville
Top Contributor
160 reviews 160 reviews
45 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed November 20, 2014

We stayed at this hotel because we were hoping to play the Silverlakes RTJ Golfcourse. Hotel is easy to find - rooms are clean and well appointed and since we mainly used to be near that particular golf course - it was ideal! Breakfast buffet o k - altogether a great place to stay - for business or pleasure -... More 

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

We appreciate your taking the time to complete a survey. I am glad that we were able to make your stay enjoyable and look forward to your next visit with us. In The Spirit of Hospitality, Neesya Goodman More 

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