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All 13 Gadsden hotels

Fairfield Inn & Suites Gadsden

2.5 of 5 Hotel   |   116 Walker Street, Gadsden, AL 35904
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Ranked #5 of 13 Hotels in Gadsden
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Vince D West Chester, Pennsylvania
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111 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Chester, Pennsylvania
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

My wife and I stayed for one night on a long road trip. The hotel was clean, bright and the staff was incredibly pleasant and friendly. Our room was well appointed with a comfortable bed and linens, refrigerator and micro. The bathroom was large enough for two, with an oversized counter top. Breakfast was a pleasant surprise, with plenty of... More

Was this review helpful? Yes 1
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear VinceD, We are so pleased that you enjoyed your stay with us. Marriott does a great job of making their guests feel welcome. I am glad that my staff was no exceptions. We are looking forward to a return visit. Best Regards, Neesya Goodman GM More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

The hotel management N. Goodmon said the hotel does "dead checks" so the hotel apparently checked my room for this but in event of checking they rambled through the closet where my belongings were and even though I had a DND on my door they still came in remade my bed , didn't clean the tub and left dirty towels... More

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Fairfield Inn & Suites by Marriott-Gadsden It is our hotel’s standard to clean extended stay rooms every 3 days so we can remove trash and replenish amenities (fresh linens and towels; soap, shampoo) to keep our guests comfortable. We truly regret we were not able to meet your requests to skip your room on the scheduled dates for cleaning. More

1 review
5 of 5 stars Reviewed 2 weeks ago

We spent one night there on our trip from Texas to the New England States and were extremely pleased with both the accommodations and the courtesy we received by the Desk Attendant Julie. She could not have been nicer and more friendly. We would definitely recommend this Hotel.

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear Tommy T, I am very pleased that you enjoyed your stay with us. I will be sure that Julie knows that her presence made a difference in your stay experience. We take pride in being sure our guests have the best experience possible when they stay with us. We look forward to having you visit with us again. Sincerely,... More

Rainbow City, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

About two years ago I stayed here four months for a relo with work with no issues. While going through another relo my vehicle was broken into. About $450-$500 of items were stolen. I was parked by the side entrance where employees smoke. They observed me going into my truck for water bottles. Next day my things were gone and... More

Was this review helpful? Yes 2
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear JDA376, Thank you so much for speaking with me recently to discuss your concerns directly. I hope you have completed the police report as I suggested so the two children’s scooters that were taken from the back of your pickup truck may be covered by your personal insurance. We recently moved the designated smoking area from the main front... More

Pace, Florida
Top Contributor
61 reviews 61 reviews
42 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed September 10, 2014

I used to be a staunch Hilton guy but as of late their beds haven't been as comfortable so I've been staying at Marriott brands. As usual, the bed at this hotel was very comfortable. Check in was later at night and I was ignored for a bit before they came up to check us in but not a huge... More

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Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear Bishoparc, Marriott is glad to be able to host you during your travels. The brand is known for taking care of its guests and our property is no exception to that. I apologize for the stain on the comforter. I will be sure to discuss this with housekeeping to ensure this does not happen again. We appreciate that you... More

Forest, MS
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 31, 2014

Checked in late with no problems. The night guy working the counter was in a hurry and not to conversational. Room was clean except for several hairs on the shower wall. Beds were comfy as usual. I've stayed here many times before and would stay again.

Was this review helpful? Yes 2
Forest Hill, Maryland
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 27, 2014

Our experience at this FI&S in Gadsden was very good. My conversation with Landers during the booking process was exceptional. Even though we were road weary and ready for bed, Landers' personality and phenomenal upbeat personality made the process of arranging our room a very easy experience. As an platinum Elite Marriott member, I have in-processed at many Marriott hotels.... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 26, 2014

We stopped here for the night while traveling from NJ to Texas. It was late at night when we checked in. The parking lot was well lit. The desk clerk was very friendly and welcoming! The lobby is clean and updated, as was our room. Great place to spend the night. There is a Waffle house on the other side... More

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear MNM2527, We are so delighted that you enjoyed your stay. I will be glad to share these comments with the staff. This will make their day. The Waffle House is great. We also have Ruby Tuesday and Cracker Barrell within walking distance. We look forward to having you stay with us again. Sincerely, Neesya Goodman General Manager More

Forest, Mississippi
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 26, 2014

The check in guy wasn't friendly at all when my husband checked us in. Beds and sheets were very clean. Shower was clean. On the bathroom wall way up high was several stands of hair stuck. That grossed me out! But other than that it was a nice stay. Beds were super comfy.

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear Pretty Spoiled, I would like to apologize for your check in experience as well as the hair on the ceiling. Our housekeeping generally do a great job. They do forget to look up sometimes. I will bring this to their attention. They take great pride in what they do and I am sure this is not an issue you... More

Tennessee
1 review
5 of 5 stars Reviewed August 3, 2014

We were warmly greeted by a young and beautiful lady Nikita).She was excellent in manners and instructions, very kind and professional. Check in was very quick. The lobby was spotless and everything around was clean . Our room was great and we all had a good night's rest. The breakfast was fantastic, really I tell you. Location was good and... More

Was this review helpful? Yes
Good4uAlabama, General Manager at Fairfield Inn & Suites Gadsden, responded to this review

Dear Gary from Tenessee, We are delighted that your stay with the Fairfield Inn & Suites Gadsden was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely,... More

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Additional Information about Fairfield Inn & Suites Gadsden

Address: 116 Walker Street, Gadsden, AL 35904
Location: United States > Alabama > Gadsden
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Gadsden 2.5*
Number of rooms: 91
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