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Fairfield Inn & Suites Birmingham Fultondale/I-65

Certificate of Excellence
2.5 of 5
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1795 Morris Avenue, Fultondale, AL 35068
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Fairfield Inn & Suites Birmingham Fultondale/I-65
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Ranked #3 of 7 Hotels in Fultondale
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
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81 reviews from our community

Traveler rating
    42
    27
    5
    7
    0
See reviews for
31
17
2
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

This was a pleasant experience from the moment we got our keys (that were ready after using mobile check in) to the morning we checked out. Everyone was warm, kind and helpful! Great free hot breakfast included!

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback and look forward to your next stay with us. More 

Middlefield, Ohio, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed at this hotel for just one night on our way to Florida. It was a very nice sized room for the five of us. I requested a roll away bed, extra pillows and extra towels in the room when I booked online. Everything was in place when we arrived. The front desk staff was helpful... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we look forward to your next stay with us. More 

Tennessee
Top Contributor
78 reviews 78 reviews
7 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 13, 2015

Spent one night here before an early morning flight at BHM. Upon arriving at the airport my son realized he had left his favorite stuffed animal in the bed at the hotel. I called and spoke to Cynthia at the front desk and she immediately checked the room to make sure it was there. She called before we even boarded... More 

Was this review helpful? Yes 1
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel....Customer service is very important to us and I am glad that our team member exceeded your expectations. Thank you for staying with us and we hope to see you again soon!! More 

Top Contributor
104 reviews 104 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 27, 2015 via mobile

I stayed here one night for business. It is an older Fairfield so I saw some wear and tear. I was upgraded to a room with a garden tub which was very spacious. I always love the books and pillows at the Fairfield Inn. The breakfast had freshly cut fruit as well as whole fruit, yogurt and hot oatmeal. Hot... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and will certainly share your feedback with our management team. We hope to see you again soon! More 

custer, MI
Top Contributor
152 reviews 152 reviews
54 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed January 4, 2015

This was the best hotel I stayed at during the trip out family was on. Right off of I-65 and the staff was nothing less than great. Room were clean, Breakfast was great, Price was great. This was one of the nicest Fairfield inn I stayed at.

Was this review helpful? Yes 1
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we look forward to your next stay with us. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014 via mobile

The room was good size. The rollaway bed was nice but not comfortable (staff admitted as much). The hot tub was wonderful for a December trip! Food for breakfast was good. Wifi was great. This was convenient and close to a couple of places to eat .

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and will certainly share your comments about the the rolaway bed with our purchasing director. Thank you for staying with us and we look forward to your next visit with us. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2014

stayed one night after the Iron bowl. We booked a king suite. The room was really clean and nicely decorated. Very clean. One complaint, the thermostat did not actually turn the air or fan on in the room. The heat would come on fine, but I'm hot natured and enjoy sleeping in a cool (cold) environment. Tried for 30 minutes... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel. We appreciate guest feedback as it helps us measure our performance and identify areas needing improvement. I have shared your comments about the thermostat with maintenance and the issue is being resolved. Any guest issues such as this would have prompted our front desk to offer you a change of room.... More 

Houston, Texas
Top Contributor
85 reviews 85 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed October 19, 2014

I am a Marriott property addict when I travel but this property let me down! My husband and I traveled from Texas to Nashville, TN and stopped for one night. The F Inn had the usual things, nice breakfast, free USA Today papers and other amenities. When entering our room, the strong smell of room spray was really strong. What... More 

Was this review helpful? Yes 1
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your recent review of our hotel. We take guest feedback very seriously and I have shared your comments with our hotel operations and management team. We will be making the necessary changes to ensure that guest receive the service and qaulity they are accustomed to at Fairfield Inn & Suites by Marriott. Thank you for staying with... More 

Nashville
Top Contributor
185 reviews 185 reviews
16 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 17, 2014

We used this hotel for a quick overnight stop on the way from Florida to Tennessee. It's your basic, updated Fairfield -- but what was really unique about it is the commitment of the manager. She had a letter in the room offering her 24/7 availability -- including her phone number and e-mail address. That was very impressive. We didn't... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for you review of our hotel. We appreciate your feedback and look forward to your next stay with us. More 

Indianapolis
Top Contributor
57 reviews 57 reviews
28 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 15, 2014

Stayed here for one quick night on a road trip to Florida. Hotel seemed brand new, in a nice safe area with other nice hotels and restaurants and was located right off of the highway. Beautiful lobby area with free hot breakfast. Rooms were big, new, clean, and nice. Bathrooms were clean and nice, but didn’t have any impressive qualities…just... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Fairfield Inn & Suites Birmingham Fultondale/I-65, responded to this review

Thank you for your review of our hotel. We appreicate your feedback and look forward to your next stay with us. More 

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