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Comfort Suites Fultondale


Hotel class 2.5 of 5
1325 Old Walker Chapel Road, Fultondale, AL 35068
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Reviews you can trust

66% Recommend
4.0 of 5 stars 12 reviews
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By trip type
All (12)
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5 of 5 stars
cabarecat   1 contribution
Gulf Breeze FL
Jan 23, 2009 | Trip type: Family

My family and I were on our way to Louisville, Ky on Christmas day. We stopped at the Comfort Suites in Fultondale, AL for the night. The room was nice and the best part was the service. We asked the manager, Charnessa Rhine, if she knew of any restaurants that were open on Christmas day. The only thing open was... more

Management response from
ComfortSuitesMgt, Manager

Dear Great Stay xmas night, Thank you for taking the time to give Comfort Suites a review. We, the Management and staff here at Comfort Suites strive to give "Extraordinary Customer Service" to our guest and it is good to here that we are doing things right. Again thank you and we look forward to your next stay here with...

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5 of 5 stars
SheaIrish   1 contribution
Greensboro NC
Sep 20, 2008 | Trip type: Business, Solo travel

This hotel had an overwhelming staff. They really made you feel at home with the warm greetings, and smiles. I would highly recommend this hotel with the good at home feeling and the proximity to local food and services. more

Management response from
ComfortSuitesMgt, Comfort Suites Mgmt

Dear Awesome Hotel: Thank you for choosing Comfort Suites for your stay and for taking the time to send in your comments. We are currenly under new management and it is good to hear great comments from our guest to let us know we are headed in the right direction. We take pride in trying to make each guest feel...

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4 of 5 stars
IrishFan09   1 contribution
IN
Aug 17, 2008 | Trip type: Family

We stayed at this Comfort Suites for one night after a long day of traveling. I booked it by telephone and was a little nervous because I was not able to seach the internet and read reviews on this hotel! It was a nice newer hotel. The rooms were clean and good size. It has a indoor pool, hot tub... more

Management response from
ComfortSuitesMgt, Comfort Suites Mgmt

Dear Pleasant Stay: Thank you for your feedback about your stay here with us at Comfort Suites, Fultondale. We welcome the good comments to know what we are doing right. We also want to thank you for choosing us, Comfort Suites and know that you are family when you stay with us. Again thank you and we look forward to...

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5 of 5 stars
HappyTennessee   1 contribution
Tennessee
Jul 28, 2008 | Trip type: Family

We are at the point that my family and I seek out a room at this particular Comfort Suites due to its inviting lobby, chic rooms, and wonderful breakfast. Brigitte, who assisted us with our breakfast, is helpful, friendly, and efficient. We love the cozy contemporary rooms. You have to see them to believe them. The curved walls and partial... more

Management response from
ComfortSuitesMgt, Comfort Suites Mgmt

Dear You'll Become a Repeat Customer: The management and staff at Comfort Suites want to thank you for your comments about your stay here with us. We take pride and appreciate when a guest has had a great stay here at Comfort Suites, Fultondale. We are currently under new management and your comment let us know that we are making...

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2 of 5 stars
gijoehatty   1 contribution
Huntsville
Jun 18, 2008 | Trip type: Business, Solo travel

Room smelled of smoke, even though the location was touted as a smokefree facility. Stains on the bed comforter and rolling desk chair were a bit off-putting. Value for 2 night stay was below average. Price should have been in the $75/night instead of $100/night paid. Ease of Location and surrounding expressways made trips into City easy. more

Management response from
ComfortSuitesMgt, Assistant General Manager

Dear Not Overly Impressed: We at the Comfort Suites, Fultondale truly appreciate your taking the time to express your opinion on this website about our hotel. The staff and management at the Comfort Suites, Fultondale welcome every opportunity to improve our product and services to our valued guests. One of the best ways for us to make improvements to our...

Friendly
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5 of 5 stars
kirk587   1 contribution
fultondale, alabama
Jun 18, 2008 | Trip type: Solo travel

I arrived in Fultondale, Alabama by way of a tow truck. Being a truck driver this will take place now and then. After delivering my truck and being informed it would be several days for repair I was left with the choir of finding a place to stay. After calling several hotels to see if they accepted CommData Checks Comfort... more

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1 of 5 stars
PJAL   1 contribution
Alabama
Mar 31, 2008

I had the worst experience of my life with your hotel in Fultondale, AL. I had booked two rooms back in early March under ALYM block for a Youth Convention that I was taking my youth to. When I booked the 2 rooms, she asked me what my name was and the business name, which I supplied. She said ok... more

Management response from
ComfortSuitesMgt, Comfort Suites Mgmt

Dear Horrible Experience: I would like to thank you for your comments in reference you stay here with us at Comfort Suites, Fultondale. I also want to apologize for the issues your group experienced during your stay in Fultondale, AL. We are currently under new management and we would like to assure you that all issues and comments are being...

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3 of 5 stars
brich669   1 contribution
indiana
Mar 30, 2008 | Trip type: Family

We called the hotel directly and told them we needed 2 rooms with 2 queen beds. When we got there we got 2 King beds with a pull out sofa, so I asked for a roll away bed as my teenage son just had surgery and I wasn't putting him in a fold out couch with another 230 pound teenager.... more

Management response from
ComfortSuitesMgt, Comfort Suites Mgmt

Dear Not happy with hotel staff: First, I would like to thank you for taking the time to post a review of your stay here at Comfort Suites. Second, I want to apologize o you for the issues experienced during your stay with us. We are currently under new management and want to ensure you that all comments are investigated....

Great Hotel
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5 of 5 stars
sadiesangel   13 contributions
destin, fl
Nov 23, 2007 | Trip type: Family
0/1 found this review helpful

It was my sister and I and her 3 children. I walked in late at night very tired and was checked in promptly. The beds were soft and comfortable. The linens were very nice and the room was clean. I loved the set up of the room and the kids though the pull out sofa was "cool". Every staff member... more

Stinky room
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1 of 5 stars
sckillen   1 contribution
Alabama
Oct 21, 2007 | Trip type: Family

We booked two rooms with queen beds. We were assigned one room with queens and one room with a king. We were told all other rooms were booked even though we had reserved these rooms weeks ago. The room with the king bed smelled very badly of smoke (despite the fact that this hotel claims to be smoke free). We... more

Management response from
fayecarr, Manager

The guest did reserved a room with two queen sizes beds.I explained to the guest that reserving a room type is a request, and we will try our best to honor our that requested. I apologized to the guest and gave aa discount on her room the king size and sofa sleeper. we would have liked the opportunity to fixed...

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Comfort Suites Fultondale Also Known As

  • Fultondale Comfort Suites
Address: 1325 Old Walker Chapel Road, Fultondale, AL 35068
Fultondale Hotels Comfort Suites Fultondale
4.0/5.0
12