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Comfort Suites Fultondale

2.5 of 5
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1325 Old Walker Chapel Road, Fultondale, AL 35068
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Comfort Suites Fultondale
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Ranked #6 of 7 Hotels in Fultondale
A recent review
3 of 5 stars reviewed 3 days ago
preacherman58 Fort Payne, Alabama
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55 reviews from our community

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22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Payne, Alabama
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It was clean but the price was higher than it should be for the area. Not sure why. The room was clean but not finished well in last upgrade. Air conditioner went out but manager moved us to another room without issue. Good restaurants in the area. not a bad stay overall.

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INDIANA
Top Contributor
75 reviews 75 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If I could I would give this 3 1/2 stars. But it's more than a three. Hotel was super for a nights stay after a long days drive. It's a classic Comfort Suites. Was nicely updated with modern decor throughout. Easy check-in. VERY spacious rooms. Average free (hot) breakfast. Clean. Our service was fine, even on a sold out stay.... More 

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel on my way south. I was greeted by the front desk clerk jered, I think his name was. He was very friendly and knowledgeable about the area. As this is a non smoking hotel and I'm a smoker he found me a room on the first floor. Room was very clean and the bed was comfortable.... More 

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Atlanta, Georgia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had a reservation at the Fultondale comfort and suites arriving on May 2, 2015. We are from Atlanta Georgia and was visiting family because we have an aunt that is terminally ill. We were told to come as quickly as possible. We did not realize it was Talladega race weekend and prom. When we arrived, the front desk agent... More 

Was this review helpful? Yes 3

Travelers are raving about these Fultondale hotels

New Smyrna Beach, Florida, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 21, 2015

My husband and I both are Choice Privilege account holders..We were going to Memphis Tn. on Wed. April 14th..We arrived close to Birmingham so I phoned the 18004choice number to book a room off Interstate 65..They had a Quality Inn at exit 256 but we noticed they had outside corridors which we did not like so I phoned them and... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 15, 2015

My family and I were treated to a preteen all nighter next to our room which kept us sleepless due to the banging, jumping, loud laughing and running. The night clerk assured us that she had contacted the parents of these unsupervised children but she could not help us beyond that. I find it amazing that non-supervised children could be... More 

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Hendersonville, Tennessee
Top Contributor
93 reviews 93 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 18, 2015

We stayed at this Comfort Suites because of the weather beyond the Tennessee state line was terrible!.... We had several issues with a room key in the beginning of our stay with no apology from the staff.....the kingsize bed was so close to the wall that it made it almost impossible for anyone to use that side of the bed!....We... More 

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1006ann, General Manager at Comfort Suites Fultondale, responded to this review

Thank you so much for responding to our guest survey. I appreciate the feedback and I do share the comments with the enitre staff. I apoligize for you feeling that the staff was unfriendly, that is actually where I take most pride is in the customer service we give. On your next visit we hope to exceed your expectations. More 

Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 3, 2015

It was clean and convenient to get to with our car and trailer. Our room was nice and large. There are lots of eating establishments around which some will find great and others annoying. There is also a gas station right beside it. Again for some it Will bother. It didn't bother us once the curtains were closed. Breakfast area... More 

Was this review helpful? Yes 1
1006ann, General Manager at Comfort Suites Fultondale, responded to this review

Thank you so much for the kind response. We hope to see you again in the near future. We appreciate your business. More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 14, 2014 via mobile

The location is ok there are a couple of restaurants near by. I usually enjoy my stay at choice hotels. This hotel in particular seemed unconcerned. The WiFi connection was not consistent at all,the heat/ac is horrible it goes off and on as it pleases. Sheet was torn and sprinkler hanging down.The water pressure in my room in the sink... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 1, 2014

The entire staff here from the manager as well as the housekeepers are all rude and ghetto to say the least. I should have checked on here before I stayed any night here. There was a roach on the wall in my room then a spider on the table. I'm like what's next a rat? The manager attempted to double... More 

Was this review helpful? Yes 3
1006ann, General Manager at Comfort Suites Fultondale, responded to this review

I would like to Thank You for responding to our guest survey. As you are aware there was a police report involved detailing the events that took place at our hotel.I dontunderstand if the hotel was in such bad shape why in the world would anyone would check in not only once but would return for a 2nd night. I'm... More 

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