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All 6 Fultondale hotels

Holiday Inn Express Fultondale

2.5 of 5 Hotel   |   1733 Fulton Road, Fultondale, AL 35068
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Ranked #4 of 6 Hotels in Fultondale
A recent review
5 of 5 stars Reviewed August 23, 2014
Jamie F Montgomery, Alabama
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14 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Montgomery, Alabama
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

The hotel was very nice, clean and quiet. I've stayed here before and never had a bad experience. The staff was very nice and accommodating. I had a room directly across from the elevator and never once heard the elevator. I'll definitely stay here again!

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Ardmore, TN
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 25, 2014 via mobile

Called and made reservation 3 weeks before arrival and asked for confirmation number to be emailed. Never received the email. Called 4 days before arrival to make a change and delay our arrival one day. Once again asked for confirmation to be emailed. Never received it. Upon arrival they didn't have my room and no show billed me for the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear brendadaniel, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 21, 2014

We stayed at this HIE while passing through on our way to Florida. When we got there, we were greeted by a friendly staff and everything was all well until we entered our room. The second we walked into the room, we smelled a strong odor of cigarette smoke in our NON-SMOKING room! In addition, my son spotted a heavy... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Karen B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 17, 2014

Very easy to find, close to the interstate, close to restaurants and shops. We had a room on the first floor, which we expected to be noisy. Not so. Our room was very quiet and pleasant. Beds were firm and very comfortable. The hotel seems to be undergoing renovations, as the bedroom was updated but the bathroom was not. The... More

Was this review helpful? Yes 1
Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

First - the good - We stayed four nights and the staff was wonderful - Philnetra was always smiling and happy and when we checked in and didn't have a refrigerator in our room, because they are only available in King rooms (ours was a double), Wendy (I think) worked to get us one and Stephen had it delivered within... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Lisa M, First of all, thank you very much for choosing our hotel. We continuously strive to accommodate all of our guests and their needs and we are glad to have the opportunity to do that for you during your recent stay. We pride ourselves on excellent customer service and we thank you for your wonderful comments about our... More

Evansville, Indiana
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 5, 2014

We were by greeted by a smiling friendly front desk clerk named Philnetra. She immediately welcomed us as platinum members and offered us the choice of bonus points or complimentary bottled water/treats. She offered us an upgraded room at no additional cost. When we got to the room, the neighboring room had their door propped open and were being noisy.... More

Was this review helpful? Yes 1
Marlon C, Director of Sales at Holiday Inn Express Fultondale, responded to this review

Dear Rambelingroses79, We are pleased you enjoyed your stay here at this IHG property Holiday Inn Express and Suites Fultondale AL. There are situations and circumstances that would sometimes direct our stay to be less than perfect, then there are team members like Philnetra that will go that extra distance to insure your stay is perfect. We hope as you... More

Fultondale, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

On our way to Florida when we got stuck in the great freeze of 2014 that hit Birmingham and surrounding areas. Pulled off of I 65 to Fultondale. Stopped at the hotels in town. No rooms left BUT Holiday Inn offered us shelter. The manager opened up the lobby and meeting room for travelers. He not only was concerned for... More

Was this review helpful? Yes 1
Marlon C, Director of Sales at Holiday Inn Express Fultondale, responded to this review

Dear Pat R, This great storm hit us all by suprise. We are so happy that you made it safely to our convinient location off I65 in Fultondale Alabama. We know those warm cinnamon rolls were just the right special something to make you feel at home on those cold days! We appreciate your kind review of your stay and... More

Peoria, Illinois, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
5 of 5 stars Reviewed November 17, 2013

Looking for a nice hotel near Birmingham, AL? About thirty miles north is Fultondale, AL, the Holiday Inn Express is a few minutes off I 65. Nice hotel, very clean! The staff was very friendly and courteous. The complimentary breakfast was very good with several choices. There are several other businesses close by, we got in too late for diner.

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Marlon C, Director of Sales at Holiday Inn Express Fultondale, responded to this review

Mike, We are so happy you chose to stay with us at The Fultondale Holiday Inn Express and Suites. We pride ourselves on our friendly staff. Less than 10 miles from Birmingham city center, we know you found many exciting things to do. More

al
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

very nice staff, room nice. will stay again had a reunion with friends. all types of eating in walking distance of hotel. close to I65. breakfast was great for hotel food. would reccomend to all. close to lassiter drag way..

Was this review helpful? Yes 1
Marlon C, Director of Sales at Holiday Inn Express Fultondale, responded to this review

Dear Monkey11Al, It was a pleasure having you here at The Holiday Inn Express and Suites in Fultondale. . We pride ourselves on our friendly guest service. Our Smart express Start breakfast just can't be beat with those yummy cinnamon rolls. We value your opinion and look forward to your next visit with us! More

Niceville, Florida
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed October 23, 2013

We pulled into this hotel at 12:30 am. The front desk clerk was very helpful. He was going to give us our AAA discount but when he saw my husband's military id he gave us the cheaper military rate. The room was good. The continental breakfast was nice. Location is right off I-65 just north of the Birmingham city limits.

Was this review helpful? Yes 1
Marlon C, Director of Sales at Holiday Inn Express Fultondale, responded to this review

Dear Nice FL Traveler, We pride ourselves here on our friendly agents. We are pleased that you found us to be conveniently located just off I 65. We hope you enjoyed our Fresh Smart Start Breakfast! More

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Additional Information about Holiday Inn Express Fultondale

Address: 1733 Fulton Road, Fultondale, AL 35068
Phone Number:
Location: United States > Alabama > Fultondale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Fultondale 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Fultondale Hotel Fultondale
Holiday Inn Fultondale

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