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Holiday Inn Express Fultondale

2.5 of 5 1733 Fulton Road, Fultondale, AL 35068
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Holiday Inn Express Fultondale
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Holiday Inn Express Fultondale
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18 reviews from our community

Traveler rating
    9
    5
    2
    1
    1
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9
3
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We got a room for the night with our pet. The curtains were falling off the window, the chair by the desk had dried food on it. The carpeting was very stained and had not been vacuumed. I was trying hard to stop my dog from eating left over food on the floor. The front desk was fine but the... More

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Pensacola, Florida, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The price was excellent. I got turned around coming off of I-65 S but I called and Tori on the front desk talked me right to the front entrance. The property is a little older than some we have stayed in but I got a free upgrade without asking.All of the staff that we met were extremely helpful, cheerfully answered... More

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Yeoman, Indiana
2 reviews
5 of 5 stars Reviewed October 16, 2014

Very friendly staff. Hospitality food was superb and makes the room rate very affordable. We enjoyed our short overnight stay. Room was very well maintained exceptionally clean and very comfortable beds. Thanks for a great nights sleep. We were traveling by motorcycle and the weather was calling for rain and storms so the manager had me park under the entrance... More

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Director o, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Thanks a lot for choosing the Holiday Inn Express & Suites Fultondale!! I know you have a variety of hotels to choose from in the area and we are happy that you decided to stay with us. We appreciate your business and look forward to seeing you next your in town!! More

LaPlace, Louisiana
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 13, 2014

Front desk team members were awesome. Breakfast was great and so was the hostess. The room was clean and comfortable. This hotel is pet friendly. I thought I forgot something at the hotel and I called and spoke to Leah. She quickly called housekeeping to see if I left it in the room. She promptly return my call. She was... More

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Director o, Director of Sales at Holiday Inn Express Fultondale, responded to this review

We appreciate your business here at the Holiday Inn Express & Suites Fultondale. Please keep us in mind next time your in town!! More

Montgomery, Alabama
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

The hotel was very nice, clean and quiet. I've stayed here before and never had a bad experience. The staff was very nice and accommodating. I had a room directly across from the elevator and never once heard the elevator. I'll definitely stay here again!

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Ardmore, TN
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 25, 2014 via mobile

Called and made reservation 3 weeks before arrival and asked for confirmation number to be emailed. Never received the email. Called 4 days before arrival to make a change and delay our arrival one day. Once again asked for confirmation to be emailed. Never received it. Upon arrival they didn't have my room and no show billed me for the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear brendadaniel, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 21, 2014

We stayed at this HIE while passing through on our way to Florida. When we got there, we were greeted by a friendly staff and everything was all well until we entered our room. The second we walked into the room, we smelled a strong odor of cigarette smoke in our NON-SMOKING room! In addition, my son spotted a heavy... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Karen B, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Indianapolis, Indiana
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2014

Very easy to find, close to the interstate, close to restaurants and shops. We had a room on the first floor, which we expected to be noisy. Not so. Our room was very quiet and pleasant. Beds were firm and very comfortable. The hotel seems to be undergoing renovations, as the bedroom was updated but the bathroom was not. The... More

Was this review helpful? Yes 1
Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014

First - the good - We stayed four nights and the staff was wonderful - Philnetra was always smiling and happy and when we checked in and didn't have a refrigerator in our room, because they are only available in King rooms (ours was a double), Wendy (I think) worked to get us one and Stephen had it delivered within... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Lisa M, First of all, thank you very much for choosing our hotel. We continuously strive to accommodate all of our guests and their needs and we are glad to have the opportunity to do that for you during your recent stay. We pride ourselves on excellent customer service and we thank you for your wonderful comments about our... More

Evansville, Indiana
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 5, 2014

We were by greeted by a smiling friendly front desk clerk named Philnetra. She immediately welcomed us as platinum members and offered us the choice of bonus points or complimentary bottled water/treats. She offered us an upgraded room at no additional cost. When we got to the room, the neighboring room had their door propped open and were being noisy.... More

Was this review helpful? Yes 1
Marlon C, Director of Sales at Holiday Inn Express Fultondale, responded to this review

Dear Rambelingroses79, We are pleased you enjoyed your stay here at this IHG property Holiday Inn Express and Suites Fultondale AL. There are situations and circumstances that would sometimes direct our stay to be less than perfect, then there are team members like Philnetra that will go that extra distance to insure your stay is perfect. We hope as you... More

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Additional Information about Holiday Inn Express Fultondale

Address: 1733 Fulton Road, Fultondale, AL 35068
Phone Number:
Location: United States > Alabama > Fultondale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Fultondale 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Holiday Inn Express Fultondale Hotel Fultondale
Holiday Inn Fultondale

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