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Holiday Inn Express Fultondale

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1733 Fulton Road, Fultondale, AL 35068
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Holiday Inn Express Fultondale
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39 Reviews from our TripAdvisor Community

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Ohio City, Ohio
1 review
3 of 5 stars Reviewed December 10, 2015

Front Desk Manager Flirts With ALL the male Guest.also used words that a Women in a work place should never use.The Housekeeper went in our things. Money was missing off table.Lady Bugs WERE in the ROOM

Helpful?
Thank Rita T
IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear Rita T, Thank you for taking the time to write your review. We regret that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with us. We are sincerely sorry for this unfortunate circumstance experienced at the hotel. We take comments such as these very seriously and would... More 

Cincinnati
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed November 9, 2015

On our way from Cincinnati to Destin and needed a place to stay for a quick night's rest. We were lucky enough to get the last room of the evening. Well lit parking lot, plenty of parking. Felt very safe at this hotel/location. We checked in around 1:30 a.m. Great location right off of the Interstate. Next to another hotel... More 

Helpful?
1 Thank Joyce O
Burlington, Canada
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 25, 2015

I had called in advance requesting a ground floor room and was advised none were available but the lady (Lucretia Aird) advised she would do everything possible to accommodate. Well, Lucretia sure pulled through.....as we were driving toward Fultondale she called us and advised she could offer a King bed room vs. the 2 queens requested. As we had started... More 

Helpful?
1 Thank PROSCALER
Level Contributor
144 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed October 7, 2015

Excellent and efficient check in and out service. This is likely an older Inn converted to Express and upgraded? Property shows some wear in the rooms and especially in the bathroom tile grout. Still clean and comfortable and very good free hot breakfast!

Helpful?
Thank Ronald C
1006ann, Front Office Manager at Holiday Inn Express Fultondale, responded to this review

Thank you so much for the kind response. We take great pride in our customer service. We hope that next time your in the area you will once again choose our hotel for your lodging needs. Sincerely, Holiday Inn Express and Staff More 

Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed September 15, 2015

OK, this review is based on two things: 1) my stay and 2) the unanswered review of Stevenathensga dated July 16, 2015...I switched over to the Fairfield Inn at the same I65 exit ramp and have stayed there for a few years now. Couldn't remember why I switched from this HIE so I decided to 'give it another try'. Now... More 

Helpful?
Thank michigtraveler
IHGCare, Guest Relations Manager at Holiday Inn Express Fultondale, responded to this review

Dear michigtraveler, Thank you very much for taking the time to post a comprehensive review from your recent stay with us. It is nice to see that you were able to appreciate the service provided by our staff, quality of our breakfast, and WiFi connection among the others. However, we regret to learn that you found some negative aspects of... More 

Tuscaloosa, AL
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 18, 2015

We had a two night stay recently and although we had a lot of traffic near our room and it was a little noisy, it was a great stay. We had even checked into the wrong type of room (one bed) and it was remedied quickly to a room with two beds. The punch and cookies in the evening were... More 

Helpful?
Thank tracesings
1006ann, Front Office Manager at Holiday Inn Express Fultondale, responded to this review

Thank you so much for the kind words. We are glad we could make your evenings more enjoyable with the fresh cookies and punch. Hopefully the construction work will be finished soon and the noise from the highway wont be so annoying. We hope to see you again soon. Ann and Staff More 

Sydney, Nova Scotia Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 10, 2015

As a gold member we choose HIE as we know what to expect. This property was a disappointment I'm afraid. We checked in to find a pill(over the counter we assume) on the bathroom counter. A stop at the front desk and the clerk was shocked. She did comp our room but the issue was still if they missed a... More 

Helpful?
Thank rhnedesveaux96
1006ann, Operations Manager at Holiday Inn Express Fultondale, responded to this review

I would like to start off by saying Thank You for being such a loyal HIE member and taking the time to let us know about your experience during your stay. I would like you to know that I have personally spoke to both our housekeeping staff along with maintenance about your concerns. I have explained the importance of them... More 

Dothan, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 29, 2015

Stayed for two weeks in Room 215 and 216. Pros: Genuinely friendly staff from check-in to cleaning crew to breakfast staff. Excellent location. Safe area of town close to Outback Steakhouse, Target, Full Moon, Chilis, cheap gas station Cons: No refrigerator or microwave, making sure door is completely shut

Helpful?
Thank Joann L
Athens Ga
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 16, 2015

Staff was excellent from check in to breakfast attendant. The room was clean and property was clean. However, the rooms are showing their age. Stayed in room 222. The door was hard to open and close, dead bolt would not fully close. Appears based on evidence that someone in the past had tried to pry the door open. The AC... More 

Helpful?
Thank SteveAthensGa
Springfield, Virginia
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

The hotel staff was very helpful and the accommodations were what you would expect. We enjoyed the bfast host in the morning - very friendly. Make sure you check out the BBQ place across the road! Hotel very crowded for spring break - hotel took care of noise immediately when a guest decided to start their mud buggy up in... More 

Helpful?
1 Thank Crazyoldman2006
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