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Riviera Inn

1504 South McKenzie Street, Foley, AL 36535 (Formerly BEST WESTERN Riviera Inn)
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112 Reviews from our TripAdvisor Community

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Traveler rating
    30
    38
    19
    14
    11
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44
28
7
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (112)
  • Mar-May only
    (36)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (15)
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Scottsdale, Arizona
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel is neither great nor horrible, but somewhere in the vast unvarnished middle. Okay rooms, clean enough but a bit bedraggled, same as the rest of the hotel. So-so breakfast, meaning classic MOR hotel food. Square hole of a pool, offset from the hotel beside a factory or something. And a bit of a yahoo factor the night we... More 

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Louisiana
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This is a nice Best Western! My room was nice & clean. Staff was always willing to help & friendly. Pool was always clean, which is a big plus! Only thing on the downside....breakfast. Not much to choose from. However there were plenty of places around to go eat! We will be back!

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1 of 5 stars Reviewed 3 weeks ago

Very disappointing for a Best Western and especially for the price we paid. This is an older motel. They have made attempts to upgrade, however, it is still an old motel. The carpet needs replaced, as well as the mattresses. Very little offered in the way of breakfast. We needed a motel for Saturday July 4th, which was extremely difficult... More 

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Conrad R, Owner at Riviera Inn, responded to this review

Thank you for taking the time to write a review for us. I do want to apologize for not exceeding your expectations. Moving forward there are many changes taking place that started back on July 1st. Some guest have been frustrated over the property switching from a Best Western to an independent property. We have renamed the property and will... More 

Travelers are raving about these Foley hotels

Magnolia
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Called 3 times to confirm a reservation and it was never correct. Requested a hide away bed upon two different phone calls and we did not receive it and was told they were out. Booked the room three months in advance and was told that we could use BW gift cards. Upon arrival was told that they no longer accepted... More 

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel room was decent. The sheets weren't the cleanest. In the morning we went down to breakfast, they had a decent breakfast, nothing special. The lady working during breakfast was very nice and welcoming. We left a note for the maid to bring us towels, she never did. We went down to the front desk to get more. The... More 

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1 review
2 of 5 stars Reviewed 5 weeks ago

This Best Western in Foley was independently owned; they cut too many corners in cleanliness and amenities. The hotel only has 1 ice machine, 1 clothing dryer, and 1 washing machine to accommodate 30 or more rooms on site. They need to restock room towels and Kleenex. Also, there was no ironing board in the room and not a working... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed June 23, 2015

I really like this hotel. It is within walking distance to shopping and several restaurants. It is tucked in to a quiet area off a busy street. I find it very relaxing The staff is friendly and most remembered me being there a few months prior.-- I thought it was pricey and rooms could use a refresh, but will being... More 

Review collected in partnership with Best Western

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Dallas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 17, 2015

Our stay here was disappointing to say the least. The main complaint was the evening/night clerk at the front desk who was beyond rude and no help whatsoever! We stayed the night of Friday, May 12th. I was locked out of my room after dinner and went to the front desk to request a new key card. The clerk was... More 

Was this review helpful? Yes 3
cullman, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 8, 2015

the smell and quality of the beds were horrible, for the ammount of money it cost to stay there they should be ashamed. i will not stay at that location ever again. the staff was very nice and respectful but other than that it was awful.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Amarillo, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 26, 2015

The overall cleanliness of the hotel was good. The breakfast was lacking and left us going to McDonalds. When we checked in that evening, the front desk clerk was rude and acted like we were an inconvenience for her. She did not ever smile or even thank us for staying there. She was not what I expect from a Best... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
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