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BEST WESTERN Riviera Inn

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1504 South McKenzie Street, Foley, AL 36535
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BEST WESTERN Riviera Inn
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BEST WESTERN Riviera Inn
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94 reviews from our community

Traveler rating
    28
    35
    14
    8
    9
See reviews for
33
25
6
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (28)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (14)
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1 review
4 of 5 stars Reviewed 4 days ago NEW

Flat Screen TV, Fridge and Microwave in the room, Pool on the Grounds, Cold Air, Clean room, Hot Shower, Serves breakfast, Friendly staff, Fast internet, Great Price!!! Located around several places to eat & shop.

Was this review helpful? Yes
Pensacola, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Check in was fast and easy. Staff was friendly, helpful and made us feel very welcome, even though it was spring break and they were filled to capacity. Room was very clean and the bed was more than comfortable. Overall, no problems. I would definitely stay at this location again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Montgomery, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Front Desk help upon arrival was very unfriendly and would not get off the personal phone call to help check us in. Poor response to a broken toilet and lack of response from management the next day to handling of situation

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

friendly-helpful staff I like it here I usually don't feel comfortable in a hotel room- but here I did from the maintenance guy-- to the owner were very nice Hope to stay here again will recommend to friends and family

Review collected in partnership with Best Western

Was this review helpful? Yes
Conrad R, Owner at BEST WESTERN Riviera Inn, responded to this review

Thank you for taking the time to write a response. We appreciate you staying with us here at Best Western Riviera Inn and for your kind words. We hope to see you again next time you're in Foley, AL. Thank you! Chelsea R. More 

Anniston,AL, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

These hotel chain franchise should be held to higher standards. The hotel grounds are deceptive. Well landscaped and you assume care has been taken on the inside of the hotel. My non- smoking room smelled of moldy air conditioner filters and the bathroom was either old and dingy or bathroom scum in the tub.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Conrad R, Owner at BEST WESTERN Riviera Inn, responded to this review

Hello Cynthia, I want to thank you for your review. I also would like to apologize for not exceeding your expectations. I am striving everyday to improve the Hotel. It is a business that changes everyday and with the help of reviews like yours it helps pin point what needs to be addressed first and so on. We currently our... More 

semmes, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

its across the street from the outlet mall which is one of the nicer outlet malls in the U.S. plenty of places to eat 3 in the driveway of the motel, don't forget to visit home of thrown biscuit, your close to the beach amusement parks fishing tours parasailing golfing you name it its in this area which is primarily... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

Hello Don, Thanks for taking the time to write a review for us. Reading your review it sounds like maybe my staff did not give you a warm Southern Hospitality welcome that every guest deserves when visiting our Hotel. I sure hope that next time you stay in Foley, Al you give us another chance to give you warm welcome... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

This hotel is well maintained, and along with the grounds,shows pride of ownership. Updated rooms. Breakfast array of items was above normal expectations and promptly replenished during the time it was available. If I stay near Biloxi, this is my choice in the future

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Conrad R, Owner at BEST WESTERN Riviera Inn, responded to this review

Thank you so much for taking the time to write a review. We are happy you had a great stay here at Best Western Riviera Inn. We hope to see you again next time you're in the area. Thank you! Chelsea R. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

We usually go to Gulf Shores about once a year. We always stay at Best Western. They always have the room clean, comfy beds, and the staff is super sweet. For the price you pay this is a great place. We have never had a bad visit in the past and continue to still use them 4 years later. Thank... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Wetumpka, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 8, 2015

Check-in was friendly, fast, and a reasonable price. Room was quite clean and comfortable. I slept all night. Check-out was a breeze. Would recommend Best Western hotel chain to anyone traveling. Best Western hotel is my preferred hotel chain regardless of where my travels take me.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 23, 2015

My husband and I have stayed at several Best Westerns over the last few years. The Foley Riviera Inn did not reach our normal expectations. The employees were not very friendly and did nothing to make me feel welcome during my three night stay. While advertising a hot breakfast this did not happen only cold items and not very many... More 

Was this review helpful? Yes 1
Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

Hello Trudi, I want to thank you for taking the time to write a review. We strive hard to give every guest a superior stay with us. We have taken a few steps to better our guest stay due to the help of great reviews like yours. We will be installing power hubs at all night stands so every guest... More 

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