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BEST WESTERN Riviera Inn

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1504 South McKenzie Street, Foley, AL 36535
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BEST WESTERN Riviera Inn
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BEST WESTERN Riviera Inn
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103 reviews from our community

Traveler rating
    29
    37
    19
    9
    9
See reviews for
37
28
7
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • German first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (36)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (15)
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Amarillo, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The overall cleanliness of the hotel was good. The breakfast was lacking and left us going to McDonalds. When we checked in that evening, the front desk clerk was rude and acted like we were an inconvenience for her. She did not ever smile or even thank us for staying there. She was not what I expect from a Best... More 

Review collected in partnership with Best Western

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Cullman, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I will not stay here again. They have gone downhill from the last time I stayed 2012, I found broken plug cover lights would not stay plugged into wall, I felt like I was an inconvenience to some of the staff,

Review collected in partnership with Best Western

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Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

First I would like to thank you for taking the time to write a review for us. I want to apologize for any items that were left in your room that were not caught by our maintenance team when he performs his maintenance checklist. I will assure you that we have looked into the cracked cover and have replaced it... More 

Travelers are raving about these Foley hotels

Muscle Shoals, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff is always accomodating. We enjoy our stay each time we come here. It's in the heart of Foley where there is plenty to take advantage of. Personally, I had rather you stay at another hotel so there will be availability for me when I try to book.

Review collected in partnership with Best Western

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Wheeling, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 20, 2015

The staff members we met on arrival and check-out were very pleasant and courteous. The location of the motel is excellent with the Tanger Outlets across the street and restaurants like the Shrimp Basket and IHOP within walking distance. We had 2 Queen beds. I felt like I was sleeping on a slight slant in mine. The bathroom was very... More 

Review collected in partnership with Best Western

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west wales
Contributor
19 reviews 19 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 17, 2015

we stayed at this hotel for four nights, not a very good experience, room not made up at all on our first day, my husband went to reception to complain and was told by staff that they only made up the rooms if asked!!! new one on us, so requested this service which is basiclly what we pay for, he... More 

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Conrad R, Front Office Manager at BEST WESTERN Riviera Inn, responded to this review

We would like apologize for not exceeding your expectations and delivering you an experience that is what we base our business around. We have taken action to assure that you and future guest get the quality room service that you expect when checking in with us here at Best Western Riviera Inn. Thank you. More 

Brookville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 10, 2015

This hotel is a work in progress. It looks as though it is being worked on. The people working the counter do not seem to have the southern hospitality that I expect. For the price is a good value. The room needed dusting but was otherwise clean. Sheets and towels very white. Bedding smelled fresh.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

My staff and I want to apologize for not exceeding your expectations. As we are determined to not let this happen again we sure hope you come back to see us again next time you are in Foley, Al to shop and visit the beaches and give us another chance to exceed your expectations. Thank you, Conrad R. GM Best... More 

Maurice, United States
1 review
4 of 5 stars Reviewed April 7, 2015

This hotel is very clean and not for form the beach and outlet stores. We had a great trip. The beds were so comfortable. Great breakfast and the rooms were a great size. We will probably stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

My staff and I would like to thank you for taking the time to write a review as they are very important to us. We are happy to hear that you enjoyed your stay with us and next time you and your family are heading to Foley, Al to shop or visit the beaches we will be here to deliver... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed March 31, 2015

Good hotel for families, the beds were comfortable, breakfast was pretty good (waffles, cereal, bagels, coffee). The staff was very nice and the grounds were nicely kept up. It's hidden behind a bunch of signs, so look closely for it or you will pass it up. Pretty close to everything in the gulf.

Was this review helpful? Yes
Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

Hello, my staff and I wanted to thank you for taking the time to right a review for us. We are happy to hear you had a great stay with us and apologize for the sign issues as we have been blocked some by another sign. Hopefully next time you are in Foley, Al you and your family will come... More 

1 review
4 of 5 stars Reviewed March 27, 2015

Flat Screen TV, Fridge and Microwave in the room, Pool on the Grounds, Cold Air, Clean room, Hot Shower, Serves breakfast, Friendly staff, Fast internet, Great Price!!! Located around several places to eat & shop.

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Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

We here at Best Western Riviera Inn are glad you had a wonderful stay and visit here to Foley, Al and sure hope that next time you are down you come back to see us here again. Thank you, Conrad R. GM Best Western Riviera Inn More 

Pensacola, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2015

Check in was fast and easy. Staff was friendly, helpful and made us feel very welcome, even though it was spring break and they were filled to capacity. Room was very clean and the bed was more than comfortable. Overall, no problems. I would definitely stay at this location again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Conrad R, General Manager at BEST WESTERN Riviera Inn, responded to this review

Thank you for your review and thank you for staying with us. We hope to see you again in the future when you come back to Foley, AL. Thank you, Conrad R. GM Best Western Riviera Inn More 

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