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BEST WESTERN Riviera Inn

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1504 South McKenzie Street, Foley, AL 36535
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BEST WESTERN Riviera Inn
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BEST WESTERN Riviera Inn
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100 reviews from our community

Traveler rating
    28
    37
    18
    8
    9
See reviews for
34
28
7
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (33)
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    (30)
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Wheeling, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The staff members we met on arrival and check-out were very pleasant and courteous. The location of the motel is excellent with the Tanger Outlets across the street and restaurants like the Shrimp Basket and IHOP within walking distance. We had 2 Queen beds. I felt like I was sleeping on a slight slant in mine. The bathroom was very... More 

Review collected in partnership with Best Western

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west wales
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we stayed at this hotel for four nights, not a very good experience, room not made up at all on our first day, my husband went to reception to complain and was told by staff that they only made up the rooms if asked!!! new one on us, so requested this service which is basiclly what we pay for, he... More 

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Brookville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is a work in progress. It looks as though it is being worked on. The people working the counter do not seem to have the southern hospitality that I expect. For the price is a good value. The room needed dusting but was otherwise clean. Sheets and towels very white. Bedding smelled fresh.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Maurice, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is very clean and not for form the beach and outlet stores. We had a great trip. The beds were so comfortable. Great breakfast and the rooms were a great size. We will probably stay here again.

Review collected in partnership with Best Western

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Good hotel for families, the beds were comfortable, breakfast was pretty good (waffles, cereal, bagels, coffee). The staff was very nice and the grounds were nicely kept up. It's hidden behind a bunch of signs, so look closely for it or you will pass it up. Pretty close to everything in the gulf.

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1 review
4 of 5 stars Reviewed 3 weeks ago

Flat Screen TV, Fridge and Microwave in the room, Pool on the Grounds, Cold Air, Clean room, Hot Shower, Serves breakfast, Friendly staff, Fast internet, Great Price!!! Located around several places to eat & shop.

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Pensacola, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Check in was fast and easy. Staff was friendly, helpful and made us feel very welcome, even though it was spring break and they were filled to capacity. Room was very clean and the bed was more than comfortable. Overall, no problems. I would definitely stay at this location again.

Review collected in partnership with Best Western

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Montgomery, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Front Desk help upon arrival was very unfriendly and would not get off the personal phone call to help check us in. Poor response to a broken toilet and lack of response from management the next day to handling of situation

Review collected in partnership with Best Western

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

friendly-helpful staff I like it here I usually don't feel comfortable in a hotel room- but here I did from the maintenance guy-- to the owner were very nice Hope to stay here again will recommend to friends and family

Review collected in partnership with Best Western

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Conrad R, Owner at BEST WESTERN Riviera Inn, responded to this review

Thank you for taking the time to write a response. We appreciate you staying with us here at Best Western Riviera Inn and for your kind words. We hope to see you again next time you're in Foley, AL. Thank you! Chelsea R. More 

Anniston,AL, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 12, 2015

These hotel chain franchise should be held to higher standards. The hotel grounds are deceptive. Well landscaped and you assume care has been taken on the inside of the hotel. My non- smoking room smelled of moldy air conditioner filters and the bathroom was either old and dingy or bathroom scum in the tub.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Conrad R, Owner at BEST WESTERN Riviera Inn, responded to this review

Hello Cynthia, I want to thank you for your review. I also would like to apologize for not exceeding your expectations. I am striving everyday to improve the Hotel. It is a business that changes everyday and with the help of reviews like yours it helps pin point what needs to be addressed first and so on. We currently our... More 

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