I checked in to room 219 on July 21, 2012. I immediately brought to the front desk clerk "Tom's" attention that my door did not lock. He simply stated, "Well, you are out of luck because we are full". He claimed that there were no other rooms to be had. He also claimed that there was no maintenance man to... More

We checked in and realized we has no bath towels....I reported it to front desk. After about 20 min, no bath towels. My husband then went down to front desk and found the clerk outside smoking...when he confronted him about the towels, the clerks response was "o I got u on a list.". REALLY, it's 11:30pm and u have me... More

We went to check in at 3:30 but no one was at the desk. Following their written notice at the desk, we used the phone to call for desk assistance. After hearing seven times that "your call is being transferred to the operator" the desk clerk answered the portable phone as he came through the door. When we got to... More

I checked in with my family the room was dirty they moved me to another room it was worse. I went back to the front desk to get my money back . I refused to subject my family to that . The owner gave all of my money back except 10 dollars said it was a charge for my child... More

I had to call police department to find some one to check out

I read some of the other reviews and after staying in the hotel, I am not sure what the other reviewers are talking about. The hotel is very clean, updated, convienient, and the staff went out of their way to get us extra towels, coffee, directions, and all that we needed. The beds were very comfortable, and nothing was broken... More

I stayed in the Loxley Bay Inn & Suites a few months ago and had an excellence experience. I was sad that I did not get the same experience in the Foley one. My reasons: -The staff was not helpful. The desk manager knew nothing of customer service skills and really seemed to hate his job. He was rude on... More

Booked a room online, but hotel had no record of it. From the reviews here, it was probably for the best. Hotel front desk was not helpful. Will not consdier them in the future.

Booked this hotel because everything else in the area was full. It didn't take me long to figure out why they had vacancies. Check-in time was at 3pm so I arrived at 3:30. Was given card key upon check-in and went to room. Surprised to find room door open, beds not changed, bathroom and room not cleaned. Was told their... More