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Holiday Inn Express Hotel & Suites Foley

2.5 of 5
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3155 Abbey Lane, Foley, AL 36535
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Foley
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106 Reviews from our TripAdvisor Community

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Traveler rating
    50
    29
    14
    1
    12
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40
23
4
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Potts Camp, Mississippi
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pretty good stay. We only stayed one night. Only down side I had was that they couldn't give us a crib for our baby, but besides that I have no complaints. They have to know ahead of time so that they can have someone put it together. Nice & clean hotel.

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Houston, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 12, 2015

Wish I could rate it at 4.5. This was a clean, quiet, comfortable hotel. The price was what one can expect given the area in the middle of the summer. We were actually right next to the fitness room and close to the lobby but we were never disturbed. It is a short drive to the beach so the savings... More 

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Picayune, Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 6, 2015

My husband surprised me with the trip nice room but told him too much money for the little we were in it arrived around 4 on Sunday the 28th hit the streets by 5 up and out Monday morning did not return till wee hours so tired we stopped and got Krystal bugers ate in our vehicle put all trash... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear bobbylee62, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It sounds like your stay was negatively affected because of the non smoking policy in the rooms. Please accept our... More 

Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 5, 2015

Owner of hotel and workers were very rude since day 1. We stayed a total of 8 nights there and was the worst experience ever from rude to racist. The workers would just stare you down with hostility and suspicion that you were doing something wrong.You could see the difference on how they would treat other guest there. We have... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear carpentier23, Thank you for writing a review about your stay with us. We would like to apologize for the less than satisfactory level of service you received from our staff. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. In addition, we have sent you a... More 

North Canton, Ohio
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed July 2, 2015

We often stay in Holiday In Express when we travel. This one was pretty standard. The hotel is a little worn and could use some sprucing up, but our room was fine. The front desk clerk was cordial, even when handling an obnoxious person who was making a scene. There's a nice little pool and hot tub. The breakfast was... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear 53lynnw, I appreciate the kind feedback we receive regarding your recent stay with us. We certainly do our utmost best to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with the level of service and the room type received is up to your par. On the other hand, we will... More 

SYLACAUGA
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 1, 2015

I never got to check in this guy is on a power trip. Paid and all never could get him to give me room keys. Called Foley Police to get my keys and he still refused. This guy is horrible and caused me alot of undue stress. I asked about a dozen times for room keys and he kept on... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear Shane C, Thank you for taking the time to review our property. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our regret that we failed to deliver an exemplary performance at the front office. Rest assured that this isn't reflective of the high standards we usually pride ourselves in. Please accept our... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 26, 2015 via mobile

We just stayed here with 11 families for a baseball tournament that was in town. It was way overpriced for what you get. The hotel was not that clean and the pool was very small. They hosted around 4 different teams and only has 1 washer and dryer for a hotel full of people. They didn't clean our room one... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear Hwalker82, Thank you for your review of your stay. We would like to express our sincere apologies for the issues you had particularly with the condition of the hotel facilities and the services rendered by staff during your stay. We take comments such as these very seriously and would like to follow up with you. We have sent you... More 

Montgomery, Alabama
2 reviews
5 of 5 stars Reviewed June 23, 2015

My husband and I spent three days at the Holiday Inn Express in Foley. It was much more affordable then staying on the beach in Gulf Shores yet just a short ride to the beach. The rooms were extremely clean. The pool and hot tub were just the ticket! The free breakfast offered great too. I would definitely stay there... More 

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Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 13, 2015

Stopping by for 1 night back to Dallas from Orlando. Been to this area before and liked the city. 20 min from beach and rates lower than on the beach. Lots of shops, food and entertainment close by. First time at this Holiday Inn and checkin was fast by front desk. Room is big with two queen beds and a... More 

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Cumming, Georgia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed June 13, 2015

We stopped & stayed in this hotel for 1 night. The receptionist was on the rude side. The rooms are average for 2 queen beds, which were comfortable. In sitting in the tub I noticed black scum around the under edge, inside the toilet. That surprised me, as normally they should be clean. Breakfast was nothing special, powdered eggs, etc.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear MMorgan2571, Thank you for taking the time to write a review about our hotel. I am glad that you found our beds comfortable. However, it is regrettable that some aspects of our hotel fell below your expectations. I sincerely apologize for any inconvenience you may have experienced with the overall level of service you have received. Let us assure... More 

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