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Holiday Inn Express Hotel & Suites Foley

2.5 of 5
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3155 Abbey Lane, Foley, AL 36535
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Holiday Inn Express Hotel & Suites Foley
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Ranked #2 of 10 Hotels in Foley
A recent review
5 of 5 stars reviewed 6 days ago
ivawms Springfield
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94 reviews from our community

Traveler rating
    48
    26
    10
    1
    9
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36
18
3
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had a nice suite. As with almost all Holiday Inns very thing was very clean and well updated. We had kids everywhere for a state track meet. They were quiet and very polite in the elevator and halls. The adults with them were a different story! At 7 am the started pounding on several doors around our room yelling... More 

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Mountain View, Missouri, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 24, 2015

The customer service was great. The hotel was also very clean. The rooms were very roomy. We only stayed here due to my wife being admitted into South Baldwin Regional Hospital. We ditched our beach front hotel and rented this hotel. The staff was incredibly helpful and if we ever venture to Foley, Alabama again, we'll definitely stay there again.

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Jackson, Mississippi
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 20, 2015

This hotel was not as good as others I have stayed in. The bed was not comfortable. I stayed on 1st floor and I could hear the people above me walking. It was really annoying. The room was very clean. Hard to find, very small sign . It was behind the Cracker Barrel. GPS sent me to the old one... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear wanda373, Thank you for taking the time to leave us feedback on your stay. While we are pleased to read you found the rooms clean, we sincerely apologize you were not able to fully enjoy your stay due to the noise challenges and bed quality. We will discuss your concerns with our team to focus on improvements and maintaining... More 

Top Contributor
146 reviews 146 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 15, 2015

Great location. Cracker Barrel next door. Chick-fil-A, Krispy Kreme and gas station across road. Hotel has snacks available in lobby. Good breakfast from 6:30 to 9:30 in morning. FYI, at 9:30 they lock door so be on time! Beds very comfortable with both firm and soft pillows.

Was this review helpful? Yes 3
Vestavia Hills, Alabama
1 review
5 of 5 stars Reviewed December 17, 2014

We were well pleased with the accommodations. The staff were all very helpful. We enjoyed our stay. We were there for both business and family. I performed a wedding for my nephew. Other family members were also staying there, and they had similar experience. thanks again

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NW Florida
Top Contributor
52 reviews 52 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stopped here in foley to check out downtown and the gulf shores beach area. We decided to stay here and used points. They upgraded us to a 1 bedroom suite before we arrived and it was really charming! The front desk attendant was super friendly. The inn was decorated tastefully and beautifully for the holidays. Everything about the room... More 

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Wetumpka, Alabama
Top Contributor
81 reviews 81 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 14, 2014

Ok, just go to this hotel if you like great service, extremely clean rooms at a good price. I saw no negatives at all. I will return for sure. Breakfast was above average for a hotel quickie meal. It's just a good quiet motel ..

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Memphis, Tennessee
Top Contributor
81 reviews 81 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed October 25, 2014

So we found this property online. Being that it was a quick weekend we decided to give it a chance. Sigh! We arrived and upon check in we had a agent with not a lot of personality check us in. He wasn't rude just blah.We booked a king, asked him was it a king, he said it was a king.... More 

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Meg R, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear ddm5683, Thank you very much for this review and bringing these issues to our attention. We appreciate all kinds of feedback very much, as we strive to improve our staff and property with every stay. We would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. Appropriate action will be... More 

Contributor
17 reviews 17 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 18, 2014

Booked this room for a fishing trip my church was going on. We booked 7 rooms and actually had to change the dates at the last minute and Holiday Inn Express worked very well with us. This room was very comfortable. It had plenty of pillows, a mini-fridge, great water pressure, free WiFi and a comfortable bed. Could have had... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

It was just an ok stay. For the area it could have been better.The rooms was a little dusty my sheets had a piece of hair on it and the frontdask employee seemed fake like she hates her job. I thought it was closer to the beaches. Housekeeping was awesome they seemed bright and enjoying there day.

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