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Holiday Inn Express Hotel & Suites Foley

#3 of 10 Hotels in Foley
Certificate of Excellence
2.5 of 5
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3155 Abbey Lane, Foley, AL 36535
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Holiday Inn Express Hotel & Suites Foley
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Ranked #3 of 10 Hotels in Foley
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Max L Mountain View, Missouri, United States
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93 reviews from our community

Traveler rating
    47
    26
    10
    1
    9
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36
17
3
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mountain View, Missouri, United States
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The customer service was great. The hotel was also very clean. The rooms were very roomy. We only stayed here due to my wife being admitted into South Baldwin Regional Hospital. We ditched our beach front hotel and rented this hotel. The staff was incredibly helpful and if we ever venture to Foley, Alabama again, we'll definitely stay there again.

Was this review helpful? Yes 1
Jackson, Mississippi
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was not as good as others I have stayed in. The bed was not comfortable. I stayed on 1st floor and I could hear the people above me walking. It was really annoying. The room was very clean. Hard to find, very small sign . It was behind the Cracker Barrel. GPS sent me to the old one... More 

Was this review helpful? Yes 1
Top Contributor
130 reviews 130 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 15, 2015

Great location. Cracker Barrel next door. Chick-fil-A, Krispy Kreme and gas station across road. Hotel has snacks available in lobby. Good breakfast from 6:30 to 9:30 in morning. FYI, at 9:30 they lock door so be on time! Beds very comfortable with both firm and soft pillows.

Was this review helpful? Yes 2
Vestavia Hills, Alabama
1 review
5 of 5 stars Reviewed December 17, 2014

We were well pleased with the accommodations. The staff were all very helpful. We enjoyed our stay. We were there for both business and family. I performed a wedding for my nephew. Other family members were also staying there, and they had similar experience. thanks again

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NW Florida
Top Contributor
52 reviews 52 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 3, 2014

We stopped here in foley to check out downtown and the gulf shores beach area. We decided to stay here and used points. They upgraded us to a 1 bedroom suite before we arrived and it was really charming! The front desk attendant was super friendly. The inn was decorated tastefully and beautifully for the holidays. Everything about the room... More 

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Wetumpka, Alabama
Top Contributor
81 reviews 81 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 14, 2014

Ok, just go to this hotel if you like great service, extremely clean rooms at a good price. I saw no negatives at all. I will return for sure. Breakfast was above average for a hotel quickie meal. It's just a good quiet motel ..

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Memphis, Tennessee
Top Contributor
81 reviews 81 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed October 25, 2014

So we found this property online. Being that it was a quick weekend we decided to give it a chance. Sigh! We arrived and upon check in we had a agent with not a lot of personality check us in. He wasn't rude just blah.We booked a king, asked him was it a king, he said it was a king.... More 

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Meg R, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear ddm5683, Thank you very much for this review and bringing these issues to our attention. We appreciate all kinds of feedback very much, as we strive to improve our staff and property with every stay. We would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. Appropriate action will be... More 

Contributor
17 reviews 17 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 18, 2014

Booked this room for a fishing trip my church was going on. We booked 7 rooms and actually had to change the dates at the last minute and Holiday Inn Express worked very well with us. This room was very comfortable. It had plenty of pillows, a mini-fridge, great water pressure, free WiFi and a comfortable bed. Could have had... More 

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2014

It was just an ok stay. For the area it could have been better.The rooms was a little dusty my sheets had a piece of hair on it and the frontdask employee seemed fake like she hates her job. I thought it was closer to the beaches. Housekeeping was awesome they seemed bright and enjoying there day.

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Athens, Alabama, United States
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 21, 2014

This was a nice hotel and conveniently located to the beach and the restaurants there in Foley. Everyone was nice but when it rained our room leaked around the windows very badly (the floor was wet almost to the bed!). When I told them about it all they said was sorry, we'll report it. We were leaving the next morning... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Foley, responded to this review

Dear Patty B, Thank you for staying with us and leaving feedback about our hotel. It is pleasing to know that our location worked suitably for your needs. However, I am sorry to read that you did not enjoy your overall experience with us due to the condition of the room accommodation that you were given which is not up... More 

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