We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Florence hotels

Marriott Shoals Hotel & Spa

3.5 of 5 Hotel   |   800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Hotel website
Hotel deals
Hotel amenities
Special Offer
Free Parking
Save Saved
You added Marriott Shoals Hotel & Spa to your Saves list
Marriott Shoals Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
87%
Ranked #3 of 12 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
LeighBrooks
  • Overview
  • Reviews (264)
  • Photos (97)
  • Amenities
  • Q&A
  • Room tips (65)
  • Location
  • More
Write a Review

264 people have reviewed this hotel

Traveler rating
    169
    58
    21
    10
    6
See reviews for
49
95
10
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stay here a few times a year and have never been disappointed! We travel with a service animal and requested a low floor close to an exit. They gave us a great spot! We ate at Swampers and the food and service was excellent. Can't wait to go back

Was this review helpful? Yes
Muscle Shoals, Alabama
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

My husband and I were on a quick getaway for our first visit to the hotel on a Friday night, the most expensive night. When I booked the room, it showed a great view of the river and the pool from high above. However, when we got our room, it was on the bottom floor in the old wing of... More

Was this review helpful? Yes 1
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us with this feedback. I deeply regret that your experience with us was a negative one. We strive to make every guest experience perfect. I am sorry that we failed to meet you expectations. I completely understand your frustration. Though the pool level rooms are very... More

Newburgh, Indiana
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful spa and hotel! Muscle Shoals across the river is the recording capital of the area, so you never know what up and comer will be playing in the spacious bar. The full service spa and pool are a delight for the weary traveler. Try and catch dinner and cocktails in the rotating restaurant at the top of... More

Was this review helpful? Yes 1
Clanton, Alabama
Top Contributor
66 reviews 66 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As a Premium Elite Marriott member, we have stayed here several times. What a disappointment this trip was! Upon our arrival in a thunderstorm, the traffic was backed up at the door. When I finally got close, I saw that two Marriott shuttles were the reason, parked under the circular portico. Upon check-in, we were told that a room was... More

Was this review helpful? Yes 1
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us with this feedback. I deeply regret that your experience with us was a negative one. We strive to make every guest experience perfect. I am sorry that we failed to meet you expectations. Please accept my apology for your inconvenience. Your business is very important... More

Nashville, Tennessee
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I like to get away a couple weekends a year. This is one of our prime places we love to come to. Staff is always friendly and helpful. The grounds are beautiful and well kept. The pool is lovely, especially for children but plenty of chairs around the pool makes it a great place to go to... More

Was this review helpful? Yes
Northport, Alabama
1 review
3 of 5 stars Reviewed 3 weeks ago

My wife and I stayed here for our 22 Anniversary on June 27, 2014. This hotel and the grounds are very nice. However, it's the only hotel we've tried to book a particular room(King) that they will not guarantee. They say it will be a "king" or "two queens". We were fortunate this time to get a king room on... More

Was this review helpful? Yes
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals on such a special occasion. I deeply regret that you were disappointed with your stay. I totally understand that a king bed is very important you. I'm sorry that we do not guarantee a bed type. We have a limited number of king rooms and we do not want to guarantee something that... More

Newburgh, Indiana
Top Contributor
52 reviews 52 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am a long time Marriott Rewards member that had never heard of this property located at the Wilson Dam on the Tennessee River. What a place. It is located just west of Florence, Al. on property that was owned by the City, who constructed a tower as [ I assume ] a public attraction several years ago. That venture... More

Was this review helpful? Yes 1
Huntsville, Alabama
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed in many Marriott hotels but this one is my favorite by far. Every associate I met from front desk to housekeeping was friendly and engaging. Our room was spotlessly clean and gorgeous! My kids loved the waterslide at the pool. It's the best weekend trip we've taken in years. Can't wait to go back to this fabulous hotel!

Was this review helpful? Yes
Germantown, Tennessee
Top Contributor
55 reviews 55 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I loved our stay here on a weekend in May 2014 (10-11 May). We had stayed here at about the same time a year earlier and were anxious to stay here again. We use this hotel as a nice place to stay on our way to visit relatives in Lawrence County, TN, to the north. We had... More

Was this review helpful? Yes
Texas
Contributor
15 reviews 15 reviews
12 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I found this property to be a hidden gem. Live music in the bar the night I was there was very good. They had a happy hour act and then an. 8-10 act as well. Might have been. 8-11. Staff very friendly. Good food. Good beds and rooms. An unexpected find for me. I will be back.

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Marriott Shoals Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Marriott Shoals Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Phone Number:
Location: United States > Alabama > Florence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Tingo, Travelocity, Despegar.com, Priceline, BookingOdigeoWL, Venere and Agoda so you can book your Marriott Shoals Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Shoals Hotel Florence
Marriott Shoals Hotel And Spa
Marriott Florence
Florence Marriott

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
View from room (12)
Viewed
Dining (4)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (16)
Viewed
Pool/beach area (8)
Viewed
Family/play areas (1)
Viewed
Bathroom (4)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (3)
Viewed
Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Florence #2 Romantic Hotel in Florence #5 Family Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
The sophistication and charm of this unique Florence hotel will be matched only by the natural beauty of its resort-style setting: * Located in the state’s northwest corner in Florence, Alabama * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 
Number of rooms
200

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer