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All 13 Florence hotels

Marriott Shoals Hotel & Spa

3.5 of 5 Hotel   |   800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
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87%
Ranked #3 of 13 hotels in Florence
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
PineBell North Alabama
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245 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
North Alabama
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We had one night to stay in Florence, and reservations at the 360 Grille. Staying here was natural since the Grille is connected to the Hotel. This is a rather large Hotel and we stayed on the 5th floor in a room quite far from the lobby. That distance was disconcerting at first, but after we heard how loud the... More

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Cincinnati, Ohio
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We picked this lovely hotel because we enjoy staying at Marriott Resort Hotels and it got such great reviews on Trip Advisors. We were not disappointed! The hotel is well maintained, the service is excellent, and the nice, casual bar area offers good drinks and a tasty menu. The pool looked like so much fun for kids and while it... More

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Mobile
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Upon our arrival we asked about reservations for the 360 Grille. We were told that it was not open on Sunday evenings. After expressing our disappointment, the friendly desk staff said that after we got settled in that they would get security to take us into the tower so we could at least check out the view. We took them... More

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Havre de Grace, Maryland, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I made a pilgrimage to Florence, sight unseen, for my Hen Weekend with three of my best friends... I usually go for small boutique hotels and all I can say is that the hotel was perfect!... the beds Incredibly comfortable...one of my friends got incredibly sick (a flu that had been coming on) and said that if she had to... More

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Franklin
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here to play The Shoals Golf Course. We bought it as part of a package so it made the value better. The rate they gave me was cheaper than I could find anywhere else. The hotel was very nice and the room was very clean. Everything worked as it should have. The only note is for golfers. The... More

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Lawrenceburg, Tennessee
1 review
1 of 5 stars Reviewed 4 weeks ago

Kids running up & down the hall laughing at 1130 at night,debris in the pool,hot tub not hot,tv was analog (very snowy),internet was really slow you would think it was a cheap hotel not a nice resort.

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Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for providing us with this feedback. I’m sorry that your experience was a negative one. We strive to make every guest experience perfect and typically our customer satisfaction has ranked as one of the top Marriott’s in North America ever since we have opened. Please accept my apology for failing to meet... More

Bozeman, Montana
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 28, 2014 via mobile

My husband had business in Muscle Shoals for 4 days, so I joined him at the Marriott. What a nice hotel! The staff was so friendly--from the front desk, to the servers in the restaurants and lounge, to the housekeeping staff--all made us feel welcome. I enjoyed sitting on the balcony in the sun in the afternoons, even though the... More

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Norcross, Georgia
Contributor
16 reviews 16 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

I was on business and did not expect to find this wonderful hotel. Hotel seemed brand new, had a very nice room. THe workout area was good, although it has room to add more weight equipment which would be a plus. Plenty of treadmills though. The big surprise for me was the food . I was starving after being in... More

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Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for providing us this great feedback. I'm glad that you enjoyed your visit. We hope to have you back very soon. More

Hoover, Alabama
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 20, 2014

My husband and I stayed here for MLK weekend. This is one of our favorite places to spend a romantic weekend. We were given a King mini suite which had a great view of the pool and river. We went to the 360 grill for happy hour and watched the sunset. Everyone here is so nice and the customer service... More

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Tucson, Arizona
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

My husband and I spent three nights at this lovely resort in November 2013. It was my second time staying there, so I already knew to expect a beautiful property, excellent service, and southern hospitality. I was not disappointed. The rooms are comfortable, the food is delicious (in both bar and restaurant), and the large outdoor patio was spacious and... More

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Additional Information about Marriott Shoals Hotel & Spa

Also Known As:
Marriott Shoals Hotel Florence
Marriott Shoals Hotel And Spa
Marriott Shoals Hotel
Marriott Florence
Florence Marriott
Address: 800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Phone Number:
Location: United States > Alabama > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Florence
#2 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Official Description (provided by the hotel):
The sophistication and charm of this unique Florence hotel will be matched only by the natural beauty of its resort-style setting: * Located in the state’s northwest corner in Florence, Alabama * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 
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