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All 12 Florence hotels

Marriott Shoals Hotel & Spa

3.5 of 5 Hotel   |   800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
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Ranked #3 of 12 Hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Todd B
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310 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is beautiful. Only a few dollars more than the Residence Inn, well worth it. Staff was great. I am a Marriott platinum member, asked for upgrade and recieve a very nice room. Concierge Lounge was fantastic. One on the best I have ever been too. Only complaint, towels were very rough.

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Athens, Alabama
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Spur of the moment decision to stay overnight and used points. Reservation and hotel staff were excellent. Room was nice and very well appointed. The only negative was the bedding; pillows in particular - bring your own! All in all, average to slight better than average. YMMV.

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Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals Hotel and Spa and for taking the time to provide us this feedback. I deeply regret that you did not like our bedding package. I completely understand that our bed and linens are an intimate part of the guest’s experience. Please accept our apology if you did not get a good night’s rest.... More 

Oxford, Mississippi
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent a weekend at Marriott Shoals and can't wait to go back. The staff went above & beyond "normal" guest services to make sure my husband had a wonderful birthday weekend experience. Our weekend was in January, so we couldn't enjoy all of the outdoor features that were there, but we will be back when it gets warm to enjoy... More 

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Tuscumbia,AL
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a great stay here for New Years Eve, as we did last year. This year we friends in town that joined us. We were glad to get joining rooms. Service was top notch at check in, rooms were cozy and clean. The bed is the best I have ever slept in. Happy day! We had dinner downstairs at... More 

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Tuscaloosa, Alabama
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a wedding over the holidays because it's where the group rate was negotiated--I must admit I'm normally a Hilton Honors gal. I did not find anything negative to say--room was clean and comfortable with good size balcony with a great view of the pool, great toiletries, amazing shower, and free wi-fi (rare, in many full-size hotels). No... More 

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Nashville, Tennessee
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We actually stayed here 1/1/2015 but TripAdvisor didn't have a 2015 date to choose, so we used Dec 2014. Great hotel with nice amenities and pet friendly to boot!! Make sure you get a room with a beautiful view of the river! The hotel has a great restaurant with delicious food called Swampers they also have a restaurant with a... More 

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Huntsville, Alabama
Top Contributor
124 reviews 124 reviews
49 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Marriott ranks their properties Category 1 to Category 9 which indicates among other things how many reward points you have to use to score a free room. They have been criticized, rightly, for Category inflation. This hotel is ranked category 5 which is pretty high but it is really worth it. This place is first class the whole way. The... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We own and operate a bed & breakfast in Montgomery, AL and just wanted to "Get Away" for the weekend. We have heard a lot of good things about the Marriott Shoals and our stay was just what we needed. The front desk staff was friendly and professional, the room clean and comfortable, and the food was outstanding. Thank you... More 

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Birmingham
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a pleasant surprise to find such a fine property in this out of the way location. The Swampers Bars is lively yet not too loud. The back deck area has fire pits with big screen tvs for quiet conversation or to watch the tube. There is a great cigar and whiskey selection for evening enjoyment. The food is way... More 

Was this review helpful? Yes 1
Germantown, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2014

We have family and the area so we are here quite often. It's a great getaway for us and has always been relaxing. Conveniently located to downtown Florence and shopping. I would totally recommend staying here. If you have the time and want to splurge, then go to the spa.

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Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Location: United States > Alabama > Florence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Number of rooms: 200
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Also Known As:
Marriott Shoals Hotel And Spa
Marriott Shoals Hotel Florence
Marriott Florence
Florence Marriott
Hotel Style:
#1 Business Hotel in Florence

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