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All 12 Florence hotels

Marriott Shoals Hotel & Spa

3.5 of 5 Hotel   |   800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
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Ranked #3 of 12 Hotels in Florence
Certificate of Excellence 2014
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299 reviews from our community

Traveler rating
    193
    63
    22
    14
    7
See reviews for
56
109
10
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 6 days ago NEW

There were 9 of us for a work retreat and it was awesome! the staff was super friendly! Rooms were beautiful and so comfy! We all had spa services, the massages were spectacular! I cannot say enough good things! From the huge beautiful Christmas tree with snow in the lobby to the breakfast buffet, everything was great! can't wait to... More 

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Tupelo, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I love this place! It is a short drive close to home so it is a great weekend getaway for us. We usually eat at the downstairs bar at night. The service is great. The food is great. The music is great. We have tried the 360 Grille in the past but we really just like to... More 

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Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

What a disappointment! We have stayed at several RSA hotels in the state this is the worst!!!!! We did not book a 'suite' so our room was on the second floor. It had a balcony but terrible views! When we got ready for bed we noticed long black hair (not ours) all over our pillows on the bed! Gross! My... More 

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Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals Hotel and Spa. I agree the RTJ Resort Trail has some phenomenal hotels. I deeply regret that your experience at the Shoals was a negative one, especially for such a special occasion as your anniversary. We typically excel at customer service and rank as one of the top Marriott’s in the country. Please... More 

Ormond Beach, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there for a business trip, but I would come back again and spend leisure time there. It is located on the Tennessee River and is close to the Robert Trent Jones Golf Trail Shoals course. Had dinner at the 360 Grill and the meal was outstanding along with the view. The staff in the concierge lounge are extremely... More 

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Toledo, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a 4 star Hotel , the rooms are very nice and the view of the Tennessee River was fabulous. The Florence area has the famous Trent Jones golf coarse as well as the Double Head Resort. The hotel has every amenity you would won't. I will be back !!!

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Denver, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From check in to check out this is one fine hotel. Spacious rooms and a beautifully kept property. Excellent spa. We had booked on spa treatment and when we got there the staff was able to fit both of us in. This hotel is very accommodating. There are some fine places to eat and listen to music in Muscle Shoals... More 

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Northren Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here for an anniversary weekend in November. The property is stunningly and located on the river. The amenities are impressive. However the housekeeping staff needs a course in common sense. We vacated our room at 11 am on saturday. There was no do not disturb sign on the door (but had been prior to our leaving the room).... More 

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Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for providing us feedback about your visit. We take great pride in our service and consistently rank as one of the Marriott’s in customer satisfaction. Our goal is to make every guest experience perfect. I deeply regret that we failed to meet your expectations. Please accept our most sincere apology for your... More 

Top Contributor
122 reviews 122 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel that's a chance with a balanced mixture of casual comfort with an upscale feel. Room was large with high ceilings and nice view. Did not try dinner but breakfast included quite possibly the best omelette I've ever had. Best accommodations in the area.

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Anniston, Alabama
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Marriott Shoals Hotel while attending a conference on site. The staff was very attentive at all times, from the front-desk staff all the way to the restaurant staff. The rooms were nicely decorated and well-kept. The free wired and wireless internet worked extremely well, I was able to connect back to work via VPN and... More 

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Jacksonville
Top Contributor
129 reviews 129 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed in this hotel a fees times now and have never been disappointed - the staff is very friendly, the hotel accommodation excellent - the breakfast buffet in the Executive Lounge excellent - the grounds well kept and the view over the Tennessee River and the Wilson Dam - superb!! Will be back - booked already!!

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Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Location: United States > Alabama > Florence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
Number of rooms: 200
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Also Known As:
Marriott Shoals Hotel And Spa
Marriott Shoals Hotel Florence
Marriott Florence
Florence Marriott
Hotel Style:
#1 Business Hotel in Florence

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