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All 12 Florence hotels

Marriott Shoals Hotel & Spa

3.5 of 5 Hotel   |   800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
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87%
Ranked #3 of 12 hotels in Florence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Amanda L Birmingham, Alabama
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272 people have reviewed this hotel

Traveler rating
    174
    60
    21
    10
    7
See reviews for
51
97
10
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Birmingham, Alabama
1 review
5 of 5 stars Reviewed 2 days ago NEW

ALL class and comfort! A high-end property, with a warm glow, nice sized rooms and gorgeous landscaping views -this is it! Staff is attentive, helpful and friendly- minutes from downtown Florence where there are all types of cuisine for the traveling 'Foodies'. Recommend the 360 Grille for a sunset dinner, (which is an all glass, revolving restaurant connected to the... More

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Madison, Mississippi
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Once you get there, this hotel is surprisingly fantastic. Great rooms. Impeccable service. Fun pool. Wonderful spa. Even the flying saucer revolving restaurant is entertaining. Have been twice and will go again, as long as someone else drives.

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Muscle Shoals, Alabama
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had the pleasure of staying in one of their suites (Handy), and it was awesome. the hotel staff were great, and I enjoyed both the bar and the restaurant. the nearby attractions were very nice. Just a great staycation away from home.

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boston
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything is first rate and staff we have encountered have been very pleasant. The facility is beautiful with a wonderful view of the are off the balcony You should Prepare yourself for a wonderful stay.

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Williamsport TN
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights during the W C Handy Music festival. It's a great place to stay and a great little town. All the rooms have a view of the river and damn. They have a great pool for kids. We really enjoyed our stay.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My fiancé and I were in bed watching television and I looked over and saw a bug crawling on the pillow only inches away from his face! We immediately got out of bed and he saw another one on the back of my pajama shirt. We called the front desk and a 20-something year old security person came up. When... More

Was this review helpful? Yes 1
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals. I deeply regret that your experience was a negative one. I would like to apologize for any inconvenience that you may have experienced. I also wanted to assure you that we take this matter very seriously. We contract with Ecolab for our pest control needs. We have had your room inspected after you... More

Corinth, Mississippi
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here maybe a dozen times. Enjoy it every single time. Our room is always very clean and the staff very accommodating. We went on a Saturday night, and everyone seemed to be having a great time. Lot going on, everyone entertained. Repeat Customer Advice: go downstairs to Swampers in the morning and ask for the buffet. Get... More

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alabama
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As I was driving in to the hotel through Muscle Shoals, which by the way was wholly unimpressive, I decided not to have very high expectations of this hotel. However,let me say that it was beautiful. The lobby was impressive with its open atrium and curved fish tank and fountain. The rooms were of standard Marriott size and very clean.... More

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Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stay here a few times a year and have never been disappointed! We travel with a service animal and requested a low floor close to an exit. They gave us a great spot! We ate at Swampers and the food and service was excellent. Can't wait to go back

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Muscle Shoals, Alabama
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2014

My husband and I were on a quick getaway for our first visit to the hotel on a Friday night, the most expensive night. When I booked the room, it showed a great view of the river and the pool from high above. However, when we got our room, it was on the bottom floor in the old wing of... More

Was this review helpful? Yes 2
Shoals_GM, General Manager at Marriott Shoals Hotel & Spa, responded to this review

Thank you for choosing the Marriott Shoals and for taking the time to provide us with this feedback. I deeply regret that your experience with us was a negative one. We strive to make every guest experience perfect. I am sorry that we failed to meet you expectations. I completely understand your frustration. Though the pool level rooms are very... More

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Additional Information about Marriott Shoals Hotel & Spa

Address: 800 Cox Creek Parkway South, 10 Hightower Place, Florence, AL 36530
Phone Number:
Location: United States > Alabama > Florence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Shoals Hotel & Spa 3.5*
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Also Known As:
Marriott Shoals Hotel Florence
Marriott Shoals Hotel And Spa
Marriott Florence
Florence Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Florence #2 Romantic Hotel in Florence
Hotel Class
Official Description (provided by the hotel)
The sophistication and charm of this unique Florence hotel will be matched only by the natural beauty of its resort-style setting: * Located in the state’s northwest corner in Florence, Alabama * Nestled along the award-winning Robert Trent Jones Golf Trail * Set in the heart of the Tennessee River Valley, one hour from Huntsville * Less than two hours from Birmingham, Nashville, and Memphis ... more   less 
Number of rooms
200

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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