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All 13 Florence hotels

Residence Inn Florence

3.0 of 5 Hotel   |   1000 Sweetwater Avenue, Florence, AL 35630
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Ranked #5 of 13 hotels in Florence
Certificate of Excellence 2013
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54 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Top Contributor
71 reviews 71 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

What a great place! I was reluctant to stay at this type of property because I thought only long term residents stayed there. We decided to try it and I am so glad I did! Marlie checked us in and made us feel right at home! Our room was big and super clean. We had everything we needed and more.... More

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Woodbury, Minnesota
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed this hotel. The evening and morning meals were good with great customer service. The only downside was the pool and hot tub were out of order. Nice facilities and great people. Great food was served.

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Philadelphia, Pennsylvania
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

I enjoy staying at Residence Inn hotels for extended business travel because the kitchen in each room allows me to cook my own food instead of needing to always eat out. This Residence Inn was clean, well-maintained, and staffed by friendly and helpful people. There is not much else I need from a hotel for business travel.

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1 review
5 of 5 stars Reviewed March 1, 2014

My husband is working in the area for the past 7 months and I have had the opportunity to join him for a significant amount of that time. I was pleasantly surprised! The rooms are spacious, well equipped and clean. Housekeeping services are very good. The hospitality of each and every staff member is outstanding. I can't say enough. "Your... More

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Top Contributor
207 reviews 207 reviews
37 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed January 30, 2014

I have stayed here since it opened and each visit has been a good experience. On check in the front desk person greeted me in a very genuine and friendly manner. The room was very clean and on the side away from the highway so no problem with traffic noise. This is a quite new property and is very well... More

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for your positive comment! I am thrilled you have been with us since we opened in 2010! Return guests like yourself are a great testament to what our team strives to achieve each day, we want everyone to enjoy their stay and come back to see us! I understand quiet peace and rest are a necessity, and I... More

Richmond, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 9, 2014

Upon arriving with my family, I walked through the rooms. When I got to the bathroom I noticed a wad of long hairs on one of the towels below the sink. I then went into the bathroom and saw a lot of shorter hairs on the floor there. To say I was surprised would be an understatement. After getting settled... More

Was this review helpful? Yes 1
Emily H, General Manager at Residence Inn Florence, responded to this review

I was heartbroken as I read your email and literally am at loss for words. My apologies could never be offered enough to make up for an inexcusable experience. I only can assure you that is not the norm at this hotel. Since there is no excuse for what happened, the only option is to make sure it NEVER happens... More

Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2014

We recently stayed in this hotel for the D-II National Championship Football Game. This hotel was absolutely perfect for our needs. It was spotless. Very inviting. The Staff was top-notch and very friendly. There were directions to the stadium already printed and ready to hand to any guest needing assistance. They gave us ice for our cooler. The hotel was... More

Was this review helpful? Yes 2
Emily H, General Manager at Residence Inn Florence, responded to this review

For the past 28 years Florence has been excited and looked forward to the D-II National Championship Football Game each year! We were proud and honored to host it in our beautiful City. We are glad you had a wonderful experience at our hotel and hope that everyone who came for the game felt the same way about Florence, AL!... More

New York
Top Contributor
79 reviews 79 reviews
66 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed December 16, 2013

I have stayed here a few times and the results are always the same. The rooms are great and roomy. The staff if helpful and friendly. The Internet is horrible. I was so disappointed that I checked out after one day. The hotel management really must get rid of their Internet provider. It is not only slow, but impossible to... More

Was this review helpful? Yes 1
Emily H, General Manager at Residence Inn Florence, responded to this review

Correct! There is no excuse for poor Internet, especially when the rooms are so well designed for business productivity. I read your post about a month ago and apologize for not responding, but it really captured my attention. You could not have been more correct and I had to ask myself, how do I fix this? I went on a... More

Atlanta, Ga
Top Contributor
85 reviews 85 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 8, 2013

For the Business Traveler who enjoys having a little extra room to stretch out and relax, without paying a fortune for a night's stay, this is your place. The room's have full size refrigerators, stove top, microwave, dishwasher, sofa. kitchen table, etc. Pretty much like an apartment. This will be my choice when I am back in the area.

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for posting your positive review! Many travelers are unaware that Residence Inn’s are designed with your comfort in mind and really are similar to mini-corporate apartments, but of course better, because there is no need to make your own bed, we will do it for you! We look forward to seeing you again! More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2013

We get to Florence, AL once or twice a year to check on things back home. This is a very nice and very well maintained Residence Inn property. It has a very unique design on the outside that I have not seen at other RI properties. The rooms have the same RI theme found elsewhere. Very comfortable, clean and very... More

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Emily H, General Manager at Residence Inn Florence, responded to this review

Fantastic post, thank you for hitting the highlights! We love pets and do accept them with open arms! Yes, great air conditioners are a MUST in the South! We love our unique outside design, We were one of three Residence Inn hotels in the Country to test the design back in 2010 when we opened! Hope to see you back... More

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Additional Information about Residence Inn Florence

Also Known As:
Residence Inn Florence Hotel
Residence Inn Florence Hotel Florence
Address: 1000 Sweetwater Avenue, Florence, AL 35630
Phone Number:
Location: United States > Alabama > Florence
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Florence
#5 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Florence 3*
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