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Residence Inn Florence

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1000 Sweetwater Avenue, Florence, AL 35630
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Residence Inn Florence
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80 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Savannah, Georgia
Top Contributor
66 reviews 66 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 3, 2015

This was a clean, comfortable place to spend a couple of nights and we really enjoyed our stay. We asked for, and got, a room on an upper floor; which we appreciated. The room itself was clean ready for our visit. It did feel as if they went with slightly cheaper beds, Basically, it was more comfortable to sit on... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for taking the time to post your review on TripAdvisor! We appreciate your feedback on our bed and can look into different beds when we do a remodel. I absolutely love our Paul Mitchell products too. Hope you come back and stay with us again! More 

Cleveland, Tennessee
Top Contributor
184 reviews 184 reviews
61 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed April 15, 2015

This was our first Residence Inn experience. I was impressed with the rooms and all they contained. This would definitely be a good place to stay if you were needing a place for several days. The staff was super efficient and helpful. Breakfast was pretty good with a good variety. My kids enjoyed the basketball court. I would probably request... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

What a nice detailed review with helpful tips for first time travelers to our hotel. If you do not want to hear basketball’s bouncing, requesting the other side of the building is a good suggestion. Same with people staying above you, I always prefer the top floor when I travel to other hotels. It’s starting to get HOT in Florence,... More 

Richmond, Kentucky
Contributor
14 reviews 14 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 7, 2015

I spent four nights here on my last visit to Florence. The staff was friendly and helpful, but the sofa in my room smelled of cat urine. Breakfast was very good as usual, but they have started lining all of their pans in plastic. The oatmeal and almost everything else had a plastic liner. I know this makes cleaning easier,... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for taking the time to give your feedback on your recent stay. Yes, the PanSaver products do make cleaning much easier! I can understand your concern with the impression of plastic being heated, I would as well. However, the liners we use are not plastic. The product we use is safe for health and food preparation. PanSaver is... More 

1 review
5 of 5 stars Reviewed March 25, 2015

Very pleasant stay and incredibly helpful, kind staff. Emily H. was super helpful and went above and beyond in helping us get back into our vehicle we'd accidentally locked out keys into. Don't forget to check out Fame recording studio while in Muscle Shoals!

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for your positive review. I hope you had a great trip and so glad you decided to make a stop in Florence, AL on your road trip. So glad you got to see FAME recording studios! Come back soon! More 

Kissimmee, Florida, United States
Top Contributor
210 reviews 210 reviews
46 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 5, 2015

We were supposed to stay two night, but weather sent us south after just one night. Nice, clean hotel with good breakfast and very courteous staff. Will stay here again if returning to Florence. We did not stay for the free cocktail time, but it looked very good.

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for taking the time to post your review on TripAdvisor! You were one of the lucky ones who escaped our once-every-few-years- snow extravaganza! Some guests were unable to leave due to the weather, but we made the most of it and had some fun. Our Manager’s Toast is every Tuesday, offering complimentary beer and wine as well as... More 

Florence, Alabama
1 review
5 of 5 stars Reviewed January 19, 2015

I got a new job in a brand new place, now what... I called the Residence Inn because I have stayed at Marriott facilities all over the world and they are the best. I made my reservation and made the trip to start a new life. The Residence Inn is a wonderful place to stay; beautiful rooms, comfortable beds and... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

Congratulations on your new job and welcome to Florence! We are glad you made the decision to move to Florence and even gladder you choose to stay with us during your transition! I am confident that you will find the people in the Shoals as hospitable as our staff. Even though you may be finding a residence of your own... More 

Contributor
18 reviews 18 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 9, 2015

Comfortable beds, large Apartments style rooms with full kitchens and friendly staff are only part of this hotels charm. They also serve food on Monday, Tuesday, and Wednesday nights as well.as have a nice clean little fitness room. I've stayed all over Florence and this one is by far the best.

Was this review helpful? Yes
Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for your positive review! And thank you for taking the time to post it! I am thrilled to hear you enjoyed your stay and had the opportunity to experience our fun staff! I took the opportunity and checked out some of the fun places you have recently visited on TripAdvisor. I am defiantly taking your recommendation on the... More 

Dothan, Alabama
Top Contributor
233 reviews 233 reviews
28 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed December 30, 2014 via mobile

An awesome property, it was the perfect solution to getting rest from being on the road all day. This hotel looks nice, is nice and I recommend it! The staff was pleasant and helpful and our room was spacious and comfortable

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Raleigh
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 15, 2014

As a result of an obviously unscheduled family funeral, a reasonably large group had to find suitable accommodations on short notice. It turned out that we required more than 20 room nights with space for us to gather for family sessions. The family members came from California, Texas,Oklahoma, Virginia, Nevada, Florida and North Carolina so it was no easy matter... More 

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Memphis, TN
Top Contributor
117 reviews 117 reviews
25 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed December 10, 2014

I do not normally stay at Marriot chain hotels, but I was pleasantly surprised by this hotel. The front desk staff was extremely nice and helpful. The hotel was very accommodating to our large group. We surprised that they welcomed pets of all sizes. We stayed in a studio, which was very large. For longer stays of a week or... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

The Residence Inn by Marriott recognizes that many of our four legged friends are part of the family too! We know it can sometimes be difficult to be away from them so we invite you to bring them with you! We charge a pet fee which is applied the extensive and routine cleaning after our furry friend’s checkout, ensuring there... More 

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