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Residence Inn Florence

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1000 Sweetwater Avenue, Florence, AL 35630
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Residence Inn Florence
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Residence Inn Florence
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83 Reviews from our TripAdvisor Community

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Traveler rating
    53
    23
    4
    2
    1
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23
15
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (20)
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Huntsville, Alabama
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Pleasantly surprised at how nice this hotel is. Only stayed for one night as I was on business, but the room was huge. Hotel is well-maintained and staff was friendly and helpful. The breakfast was just okay, but thankfully I was going to a meeting where breakfast was provided. All-in-all the hotel was really nice and the price was just... More 

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Oswego, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Residence Inn was perfect! We were in town to visit family and hold a memorial for my dad and this was the perfect place to unwind and cool down during the down times in our trip. The rooms were clean and the maid service very attentive and helpful (including checking in on us throughout our stay... More 

Was this review helpful? Yes 1
Mobile, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about his hotel was wonderful, but I cannot say enough about the hotel staff. We were in Florence for a baseball tournament and are entire team stayed here. Every single staff member went out of their way to do anything and everything to assist us. They went as far as to have "Congratulations" signs posted after our games and... More 

Was this review helpful? Yes 3
Savannah, Georgia
Level Contributor
66 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 3, 2015

This was a clean, comfortable place to spend a couple of nights and we really enjoyed our stay. We asked for, and got, a room on an upper floor; which we appreciated. The room itself was clean ready for our visit. It did feel as if they went with slightly cheaper beds, Basically, it was more comfortable to sit on... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for taking the time to post your review on TripAdvisor! We appreciate your feedback on our bed and can look into different beds when we do a remodel. I absolutely love our Paul Mitchell products too. Hope you come back and stay with us again! More 

Cleveland, Tennessee
Level Contributor
184 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed April 15, 2015

This was our first Residence Inn experience. I was impressed with the rooms and all they contained. This would definitely be a good place to stay if you were needing a place for several days. The staff was super efficient and helpful. Breakfast was pretty good with a good variety. My kids enjoyed the basketball court. I would probably request... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

What a nice detailed review with helpful tips for first time travelers to our hotel. If you do not want to hear basketball’s bouncing, requesting the other side of the building is a good suggestion. Same with people staying above you, I always prefer the top floor when I travel to other hotels. It’s starting to get HOT in Florence,... More 

Richmond, Kentucky
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 7, 2015

I spent four nights here on my last visit to Florence. The staff was friendly and helpful, but the sofa in my room smelled of cat urine. Breakfast was very good as usual, but they have started lining all of their pans in plastic. The oatmeal and almost everything else had a plastic liner. I know this makes cleaning easier,... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for taking the time to give your feedback on your recent stay. Yes, the PanSaver products do make cleaning much easier! I can understand your concern with the impression of plastic being heated, I would as well. However, the liners we use are not plastic. The product we use is safe for health and food preparation. PanSaver is... More 

1 review
5 of 5 stars Reviewed March 25, 2015

Very pleasant stay and incredibly helpful, kind staff. Emily H. was super helpful and went above and beyond in helping us get back into our vehicle we'd accidentally locked out keys into. Don't forget to check out Fame recording studio while in Muscle Shoals!

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Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for your positive review. I hope you had a great trip and so glad you decided to make a stop in Florence, AL on your road trip. So glad you got to see FAME recording studios! Come back soon! More 

Kissimmee, Florida, United States
Level Contributor
217 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed March 5, 2015

We were supposed to stay two night, but weather sent us south after just one night. Nice, clean hotel with good breakfast and very courteous staff. Will stay here again if returning to Florence. We did not stay for the free cocktail time, but it looked very good.

Was this review helpful? Yes
Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for taking the time to post your review on TripAdvisor! You were one of the lucky ones who escaped our once-every-few-years- snow extravaganza! Some guests were unable to leave due to the weather, but we made the most of it and had some fun. Our Manager’s Toast is every Tuesday, offering complimentary beer and wine as well as... More 

Florence, Alabama
1 review
5 of 5 stars Reviewed January 19, 2015

I got a new job in a brand new place, now what... I called the Residence Inn because I have stayed at Marriott facilities all over the world and they are the best. I made my reservation and made the trip to start a new life. The Residence Inn is a wonderful place to stay; beautiful rooms, comfortable beds and... More 

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Emily H, General Manager at Residence Inn Florence, responded to this review

Congratulations on your new job and welcome to Florence! We are glad you made the decision to move to Florence and even gladder you choose to stay with us during your transition! I am confident that you will find the people in the Shoals as hospitable as our staff. Even though you may be finding a residence of your own... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 9, 2015

Comfortable beds, large Apartments style rooms with full kitchens and friendly staff are only part of this hotels charm. They also serve food on Monday, Tuesday, and Wednesday nights as well.as have a nice clean little fitness room. I've stayed all over Florence and this one is by far the best.

Was this review helpful? Yes
Emily H, General Manager at Residence Inn Florence, responded to this review

Thank you for your positive review! And thank you for taking the time to post it! I am thrilled to hear you enjoyed your stay and had the opportunity to experience our fun staff! I took the opportunity and checked out some of the fun places you have recently visited on TripAdvisor. I am defiantly taking your recommendation on the... More 

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