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All 13 Florence hotels

Holiday Inn Express Hotel & Suites Florence NE

2.5 of 5 Hotel   |   180 Etta Gray Street, Florence, AL 35630
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89%
Ranked #6 of 13 hotels in Florence
A recent review
3 of 5 stars reviewed 3 weeks ago
Mike E Louisville, Ohio
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38 people have reviewed this hotel

Traveler rating
    25
    9
    2
    0
    2
See reviews for
9
6
3
14
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Louisville, Ohio
Top Contributor
100 reviews 100 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the HIE in Florence for work. The hotel was nice and the employees were friendly. But, there was a large black hair on top of the bed, visible without moving any sheets or pillows. A hair or two seems to be the average these days, so that’s what I’ll give for the overall rating. I mentioned the... More

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Dear Mike E Thank you for review. We appreciate all feedback from our guests. I want to apologize for the incidences you experienced during your recent stay. I am very sorry to know that you had a hair on your bed linens and that you were disturbed by other guests above you. This is certainly not in keeping with our... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 19, 2014

Every single associate is incredible. The hotel is always clean, neat and the rooms are really comfortable. Everything is up to date. What really makes this place special is the people. They ran out of newspapers, so they went out and got me one! House keeping is as pleasant as can be, and they make certain the breakfast food is... More

Was this review helpful? Yes
West L, Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Good Evening Sbromell, Thank you for your generous compliments on our staff. We aim to make every guest feel like they are at home. I am please to see that goal was also met during your stay. Remember, it is our pleasure to welcome you to our property each time you visit. We thank you again and hope to see... More

South Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 12, 2014

Visited for several days due to illness of relative. Every single employee spoke and asked if they could help us every time we saw them. The room was clean and perfect. the hot tub was hot and working well. Food was cooked well, hot and well stocked. I remarked how the scent was so nice and one of the housekeepers... More

Was this review helpful? Yes
West L, Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Good afternoon, I want to thank you for the great comments on the property and staff. We all look forward to seeing you again. Please let us know when we can accomodate you on you next visit to the area. More

Alexander City, Alabama
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 19, 2014

I try to always stay at a Holiday Inn Express when I travel for business and this property is one of the nicer ones I have stayed in. I can't say anything bad about this property and I would highly reccomend it if you are planning on staying in or around the Florence, Al area. The staff is very friendly... More

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

On behalf of the entire staff let me say that we are very glad you enjoy staying with us while in Florence. Also thank you for noticing our efforts to improve upon our hotel and the service we provide. We appreciate your loyalty to our IHG Brand as well and we look forward to having you stay with us again... More

Columbia, Tn
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 15, 2013

A truly great hotel. The lobby was clean and fresh the staff was friendly and professional. The room was the cleanest I have ever had. The entire hotel was bright and colorful , it seemed like it was brand new. The breakfast was very good, and the coffee was some of the best we ever had. We will be back... More

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

I am so very glad to hear that you enjoyed your stay with us ! I appreciate your taking the time to post a review. We look forward to having you stay with us again soon ! Glenda Gilliam General Manager More

Tupelo, Mississippi
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 7, 2013

I booked this hotel to take my teenage nieces out of town for a night for some rest and relaxation. The receptionist was very nice and accommodated my request to change room preference. When I asked him about the locations of some restaurants he was very helpful. There is a Logan's literally right in front of the hotel, however we... More

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thank you for taking the time to post a review about your stay. I am very happy to know that you were finally able to enjoy the pool and spa ! I hope you will come back and stay with us again soon and check out more of the wonderful restaurants we have in this area ! Glenda Gilliam General... More

Memphis, Tennessee
1 review
5 of 5 stars Reviewed October 11, 2013 via mobile

I am a trucker and I stay all over the country and this was by far one of the best experiences I have had. Great location next to plenty of good restaurants. The staff was very helpful and professional. I will definitely be back.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thank you for your review. We are glad our hotel was able to accommodate you with our truck parking and we are very happy you enjoyed your stay ! We look forward to welcoming you back the next time you are in this area ! Glenda Gilliam General Manager More

1 review
5 of 5 stars Reviewed October 11, 2013 via mobile

The hotel was very nice! The staff was wonderful, and treated us well. The rooms are super clean, and nice! The breakfast was delicious, and plentiful. Over all A+ rating, and we will stay again when coming through town!

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

We are very happy that you enjoyed your stay ! Thank you for posting your review. We look forward to having you stay with us again soon ! Glenda Gilliam General Manager More

Mobile, Alabama
1 review
5 of 5 stars Reviewed October 3, 2013

Everything about the experience was great. The breakfast was hot and convenient, the staff was extremely nice and courteous! Overall great experience. The indoor pool was well maintained and hot tub was very relaxing. Would definitely recommend.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thank you for taking the time to post a review .We are very glad you enjoyed your stay with us ! Please come back and see us again soon. We look forward to welcoming you ! Glenda Gilliam General Manager More

Louisville, Ohio
Top Contributor
100 reviews 100 reviews
23 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed September 3, 2013

Check-In was fast and staff was friendly. The room was clean, nice and quiet - I had a good rest after a day of traveling. Breakfast was standard for the chain and again had friendly staff working the breakfast area. I will stay here again when I am in the area.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thak you for the review of your stay. We are so glad to know that your check in was efficient, the staff was friendly and that you enjoyed our breakfast. We look forward to having you stay with us again ! Glenda Gilliam General Manager More

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Additional Information about Holiday Inn Express Hotel & Suites Florence NE

Also Known As:
Holiday Inn Express Hotel And Suites Florence Ne
Address: 180 Etta Gray Street, Florence, AL 35630
Phone Number:
Location: United States > Alabama > Florence
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Florence
#6 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Florence NE 2.5*
Official Description (provided by the hotel):
Our Florence, Alabama hotel's near the Tennessee River. The Holiday Inn Express® Florence Northeast Hotel is located in the northwest corner of Alabama, an area best known for its variety of outdoor activities. As you visit this friendly town, pause to enjoy the surrounding countryside, which includes the beautiful Tennessee River and Pickwick Lake. Business travelers lodging in Florence appreciate our on-site Business Center and 1,008-square-foot meeting room. We are close to many major businesses, including Wise Alloys, TNT Fireworks, TVA (Tennessee Valley Authority), Coca-Cola Bottling Co., Florence Industrial Park and North American Lighting. The University of North Alabama, Eliza Coffee Memorial Hospital and Helen Keller Hospital are located in Florence, Alabama. Our hotel's property is near the Tennessee River, which boasts excellent fishing, swimming and boating. After a busy day on the river, slow down and enjoy a leisurely game of golf at The Shoals, part of the popular Robert Trent Jones Golf Trail. The family can enjoy a visit to the Alabama Music Hall of Fame, as well as the Helen Keller House and WC Handy Birthplace & Museum. You can begin each day with a fantastic meal from our complimentary hot breakfast bar, and while lodging in Florence, our guests can also take advantage of the free high-speed, wireless Internet access we provide in each guest room. Our hotel also features an indoor pool and Fitness Center. Welcome! ... more   less 
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