We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Florence NE

Certificate of Excellence
Hotel website
Hotel deals
180 Etta Gray Street, Florence, AL 35630
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Express Hotel & Suites Florence NE
Professional photos View all
Browse nearby
Holiday Inn Express Hotel & Suites Florence NE
Add Photo Write a Review

61 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    39
    14
    4
    2
    2
See reviews for
13
8
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (14)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (11)
All months
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here July 3rd through 5th, very loud kids running in hallway till late at night. would have canceled my second night if I would not have had to forfeit the hundred and sixty dollar room fee. been here a few times this trip was stressful. Don't think I'll be back

Was this review helpful? Yes
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago

This motel is located in a great location to meet most needs. Near all types of food option. Walking distance to nice sit down restaurants. A church is beside the property if you need a place of worship. Rooms accessible from inside the motel. It's clean and well maintained. Has pool and workout facility which includes weight lifting. Hard to... More 

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

We are very glad to know that you enjoyed our hotel's central location as well as the pool and 24 hour fitness room. We are always happy to know that we are providing our guests with everything they need and nothing they don't ! Please come back and stay with us again soon . Hospitably Glenda Gilliam General Manager More 

Winston Salem, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was by far the most helpful and friendliest staff I have ever seen in ANY hotel I've ever stayed in. The breakfast was great. This was the only refrigerator with milk in it that was cold enough where I didn't wonder if the milk was sour.

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thank you for letting us know about your stay ! We are very glad to know that you enjoyed our hotel and our breakfast. We hope you will stay again soon ! Sincerely Glenda Gilliam General Manager More 

Fayetteville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

Five stars. Clean room. Comfortable bed means a good night sleep. Myself and a coworker ate at Logans which is right beside hotel. TGI Fridays is also across the road. Holiday Inn Express is my choice of hotels when I'm out on the road. Def recommend.

Was this review helpful? Yes
Brevard, North Carolina
Level Contributor
3 reviews
5 of 5 stars Reviewed May 31, 2015

No questions asked, no fees charged for my comfort dog, Q-tip. Beat best rate available in the coupon book. No problem with early check-in, since they had rooms available. Provided warm cookies early afternoon; beer, wine and hors d'ouvres late afternoon/early evening. Then later I was wandering around looking for a Coke machine and I happened upon the front desk... More 

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Dear Momosean Thank you for your wonderful review. We are so glad that you enjoyed your time here. Our staff takes pride in making our guests feel welcome. We will definitely look forward to having you stay with us again in the future. Glenda Gilliam General Manager More 

Northren Illinois
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed May 16, 2015

This would be a nice place but it is run by amateurs who don't know how to run a hotel. We arrived late yesterday afternoon to find that the original reservation made the day before with the IHG app for Friday night May 15- Sunday morning May 17 for a king suite did not exist and showed in their system... More 

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Dear kmjfresh My front desk staff has made me aware of the incident you experienced this weekend at our hotel. While we do strive to provide excellent customer service in every area of our hotel , we apparently dropped the ball in this instance. I am deeply sorry to know that we did not live up to your expectations during... More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 7, 2015

Hey Glenda...pay attention here...room 329 has an issue! You had a guest tell you it was a problem back in February...did the problem get fixed?? This room had a noise the entire time I was here recently. I think the issue is the refrigerator compressor is loose or the frig needs to be replaced. THIS HOTEL ROCKS! I go out... More 

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Dear michtrav2 Thank you for letting us know about your experience during your recent stay. I apologize about the noise in your room. Unfortunately it looks like the steps we took to repair the problem in that room in February did not take care of the issue. Please be assured that we will definitely address this so that you won't... More 

Greenville, Pennsylvania
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 30, 2015

We are priority club members and always stay at HI. Breakfast was good as always. Suite room was clean and queen beds were super comfy. Kids said pull out was just ok. We were traveling for business and family leisure. We choose this hotel because my husband had business meetings in the morning. I was planning to take our 4... More 

Was this review helpful? Yes
West L, Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. Our apologies about not being able to thoroughly enjoy the indoor pool. A positive guest experience is something our staff takes great pride in, so we value your feedback. We... More 

Murfreesboro, Tennessee
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 10, 2015

I recently stayed overnight in room 329. Overall the hotel we very clean and let me be clear, I will definitely stay here again. However, there was some type of noise, sounded like it was coming from pipes rattling when others called for water, that consistently kept waking me through the night. Overall the hotel was great, as I expected,... More 

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will definitely look into the noise issue you had. We hope you will visit us again. Sincerely, Glenda Gilliam General Manger More 

Huntsville, Alabama
1 review
5 of 5 stars Reviewed November 23, 2014

I stayed at this HIE while in Florence for my daughter's graduation from UNA. As a Platinum member of the ICH Rewards Program, I have seen many properties around the country and this one ranks among the best of them. The condition of the facility is pristine, and the staff is excellent. In particular, I would like to recognize Sarah... More 

Was this review helpful? Yes
Glenda G, General Manager at Holiday Inn Express Hotel & Suites Florence NE, responded to this review

Thank you for letting us know about your stay. The staff and I are very glad to know that you enjoyed our hotel. I will let Sarah know about your kind words. Please come and stay with us again soon ! Glenda Gilliam General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (11)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay