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All 4 Fairhope hotels

Holiday Inn Express Fairhope

2.5 of 5 Hotel   |   19751 Greeno Road, Fairhope, AL 36532
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Ranked #3 of 4 Hotels in Fairhope
A recent review
5 of 5 stars Reviewed July 28, 2014
Spring Sunshine C Chicago, Illinois
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79 reviews from our community

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    13
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oxford, Mississippi, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The floor is sticky, dirty, and disgusting. There are posted signs apologizing for the fact that the facility is under renovation. But they should not sacrifice cleanliness. We were initially assigned to a room that was not cleaned. And the receptionist made us walk back to the lobby, located in a separate building, so he can correct their mistake.

Was this review helpful? Yes
John P, General Manager at Holiday Inn Express Fairhope, responded to this review

Thank you for taking the time to let us know about your stay, I sincerely apologize for your poor stay. I hope that once we are fully renovated you will come back and give us another try, and please stop in and see me. More

Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2014

This is my 2nd time staying at this hotel, the first was a little over a year ago. The first time it was POURING buckets and the desk clerk came out to help us get in! This visit I had originally went to a hotel in Foley as I wanted to go to the beach. I had a HORRIFIC experience... More

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 21, 2014

I have reviewed this hotel before. It is still well managed and clean and being renovated very well. the only reason I am reviewing again is to alert you of their seasonal pricing . Summer rate was 50% higher. Still a nice place to stay.

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Andalusia, Alabama
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stayed here for two nights with friends. Guest service guy was very friendly. We checked in and our microwave was missing called front desk and he brought one right up. Not a bad drive to the outlet malls in Gulf Shores. Our room was ok they were doing some remodeling at this time.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Fairhope, responded to this review

Dear Misty B, Thank you for writing a review about your recent stay with us. I am delighted to hear that you were satisfied with your visit. I appreciate your compliments about our guest services staff. It encourages our team members to work even harder and consistently delight our guests. Your comments regarding the rooms has been noted and will... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2014

Location played an important part to me in the selection of this hotel. I was in town for the arts festival in the Spring. Found the room to be comfortable, the staff to be very very friendly, the breakfast to be more than adequate. Compared to other available hotels in the area, I think this one ranks very high for... More

Was this review helpful? Yes 1
Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

We stayed at this hotel for 1 night before our condo was available in Gulf Shores for the Hangout Fest. Very friendly staff! They gave us recommendations on restaurants and even printed out directions. One of the girls forgot her toothbrush and they provided one to her at no charge. There was a refrigerator in our room which was very... More

Was this review helpful? Yes 1
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 28, 2014

Enroute to Fairhope, my wife texted a friend that we were going to stay in the "romantic Holiday Inn Express" to which her friend replied "whoopee". The sarcasm in both was evident. The place was clean, and the bed was very comfortable, but little in the way of amenities or ambiance. The continental breakfast was OK, and the selection was... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Fairhope, responded to this review

Dear Howard H, Thank you for taking the time to review our property. I am pleased to note your positive feedback about the clean facilities, comfortable beds, breakfast selection and helpful staff. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry that we... More

Gramercy, Louisiana
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 24, 2014

Our second stay at this pet-friendly hotel for a holiday visit to nearby family. We booked a queen bed with sofa and requested ground floor (115). The room had blackout shades, coffee maker, weak but sufficient blow dryer and a frig. Our last stay was good, but the change of bedding/mattress improved our experience drastically from the extra hard mattress... More

Was this review helpful? Yes 1
Birmingham, Alabama
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 13, 2014

We stayed there recently for a wedding that was held at the Grand Hotel and had an enjoyable stay. Our room was a pretty good size and the bed was beyond AMAZING. I called to ask about an early check in around 11:30 the morning of our arrival and was told to go ahead and come because our room ready.... More

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Mobile, AL
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed March 3, 2014

My wife go to a Mardi Gras ball in Fairhope ever year and I have stayed at this Inn the same weekend for the last 7 years without a problem. This year was different though. We had reservations and when we arrived we waited in line at the front desk. I asked if we could have a room near some... More

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express Fairhope, responded to this review

Dear Quartz2337, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take... More

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Additional Information about Holiday Inn Express Fairhope

Address: 19751 Greeno Road, Fairhope, AL 36532
Phone Number:
Location: United States > Alabama > Fairhope
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Fairhope 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Fairhope Hotel Fairhope
Holiday Inn Fairhope

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Near Holiday Inn Express Fairhope

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Top-rated Attractions Nearby
Fairhope Avenue
Fairhope Avenue
Landmarks/ Points of Interest
Fairhope Municipal Pier
Fairhope Municipal Pier
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