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Quality Inn

2.0 of 5
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1571 Ted Bates Road, Evergreen, AL 36401-0564
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Quality Inn
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Ranked #3 of 4 Hotels in Evergreen
A recent review
3 of 5 stars reviewed 2 weeks ago
Rosemarie A Atlanta, Georgia
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19 reviews from our community

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    5
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Atlanta, Georgia
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped at this hotel on our way to Gulf Shores Alabama, we were tired and just got off to find a place for the night. The manager was very helpful, got us checked in quickly at a good rate. The room is dated, but was clean and that is always my first concern. The bed could have been a... More 

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Ithaca, New York
Top Contributor
74 reviews 74 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 17, 2015

We've enjoyed two stays at this hotel. The beds are cushy and well appointed (lots of pillows), the TVs are flatscreen, the internet connection is speedy, and our room and bathroom were immaculate. Reservation person was very helpful, and we had a friendly welcome at the front desk. Breakfast was waffles and sausages, but the coffee was kinda weak. Also... More 

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Augusta, Georgia
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2015

On the way home from a recent business trip, I found myself fighting exhaustion, fog, a steady rain, and some medication which I had taken earlier in the day. Whereas I was running behind my schedule, I decided it was better to pull over at an inexpensive hotel to catch some sleep, rather than running over someone or something by... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

We stayed at the Hotel, and as usual we had a good visit. The room was clean and well maintained,Does have a flat screen TV, breakfast was great. Front desk was very helpful. If I am in this area I would stay again.

Was this review helpful? Yes 1
Aberdeen, Maryland
Top Contributor
58 reviews 58 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 26, 2014

We have been motel snobs for a long time - until last night. Years ago when money was low we always used Choice Motels for the value and convenience of making reservation. Does anyone remember 1-800 4-CHOICE? So last night, we became tired and looked up the nearest Holiday Inn. Price: $120!!! Seemed high for a quick sleep and coffee.... More 

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qualityinnevergreen, Webmaster at Quality Inn, responded to this review

Dear Guest, Thank you so much for your kind words and through review. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a pleasant stay. We... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 16, 2014

We stopped overnight on an extended drive. The closet door in the room fell onto my partner when he tried to open it. The toilet had a black ring around the interior, the bathtub stopper fell apart when I tried to lift it to allow the shower water to drain so I could shower. The blankets were stained and coarse.... More 

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qualityinnevergreen, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Travelers are raving about these Evergreen hotels

Charlotte, North Carolina
Top Contributor
53 reviews 53 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 23, 2014

We were on the way to San Antonio, and we had been driving for hours, so we decided to stop at this hotel. It was only $65 which was very good for the price, the room was clean and the guy at the front desk was friendly. Not so sure about the location, didn't seem like the safest place though.

Was this review helpful? Yes 1
Stover, Missouri
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 17, 2014

We had made reservations and THEN read the reviews. We were afraid to stay here so we asked to see the room first. It's an older property with access from outside. It was very clean, nothing like what the reviews were saying. The manager said they are continuing to remodel and update. We would stay there again. Don't be afraid,... More 

Was this review helpful? Yes 1
qualityinnevergreen, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your kind comments. As you found, negative reviews are often wrong or incomplete. I’m so pleased that you would stay with us again, and I hope you have the opportunity to do that soon. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I’m glad we could satisfy... More 

York, South Carolina
1 review
1 of 5 stars Reviewed August 6, 2014

Please do not stay here. Save yourself and go somewhere else. The receptionist was not friendly for starters and we really did not have a safe feeling there. We got a non smoking room that had definitely been smoked in, but we had to stay there because that was her last "non smoking" room. It smelled smoky, but it also... More 

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qualityinnevergreen, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for commenting. I’m terribly sorry that we failed you in some ways. We focus on providing the best possible guest experience and apologize that we could not meet your expectations. We’re always working to make the hotel better and to improve the guest experience, and we hope you’ll try us again soon to see how we get... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 16, 2014

Not the cleanest hotel. I would not use again. Bathroom was dirty. The Faucet hadn't been cleaned in a while. Dust around the trim. The receptionist wasn't very friendly. Gave us a smoking room when I asked for non-smoking room. Did change out the room.

Was this review helpful? Yes 1
qualityinnevergreen, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for commenting. I’m sorry that some maintenance and housekeeping issues detracted so much from your stay and that you were accidentally assigned the wrong room. We strive for the best possible guest experience and clearly let you down. I hope you will reconsider and stay with us again when in the area to see how we change... More 

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