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Holiday Inn Express Enterprise

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9 North Pointe Boulevard, Enterprise, AL 36330
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67 Reviews from our TripAdvisor Community

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Mount Juliet, Tennessee, United States
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 10, 2015

I had a problem with attempting to change my reservation which was compounded by no manager on site on Friday night at 6:15 pm. I was told I could speak with a manager on SUNDAY morning, which defeated the purpose of my needing to get my problem solved upon checkin. The front desk staff contacted the manager for me after... More 

Helpful?
Thank Vicki G
IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear Vicki G, Thank you for taking the time to write your review. We regret to read the difficulties you had experienced particularly with the services rendered by staff. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message to obtain more information. We look forward to... More 

Atlanta, Georgia
Level Contributor
223 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed November 23, 2015

I recently spent the night here with a relative. We stayed in room 125. I believe we actually stayed in the same room last year. There was plenty of room - very spacious and comfortable. The room was clean. The bathroom was large. There was a separate area to hang clothes - not full closet but useful. There was a... More 

Helpful?
Thank scrapqueen40
Kihei
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 13, 2015

While the room that we ended up with was very comfortable, the room that was reserved has a barking dog that was quite noisy. They moved us to a bit smaller but comfortable. Just took some time to work this out.

Helpful?
Thank HomeNetworker
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 21, 2015 via mobile

Well to start everything off, I made reservations for this hotel starting 9-17-15 for a loved one's funeral. When we arrived after our 13 hour drive, the front desk clerk, Mia, told me I had no reservations made and I was lying and must have been confused. So then I pulled the confirmation email up and showed her it, she... More 

Helpful?
Thank dwhited428
IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear dwhited428, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of... More 

Travelers are raving about these Enterprise hotels

Alabama
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 19, 2015

Stayed here for a few days for business. I was upgraded to a suite as my initial room wasn't available which I had absolutely NO problems with. The room was huge, so I was very grateful for the upgrade. There were small holes in the towels and washcloths, and I saw an ant crawling in the tub, as well as... More 

Helpful?
Thank Jamila S
IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear Jamila S, Thank you for taking the time to review our property. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. I am delighted to hear that you liked the upgrade room and lack of noise disturbance. It is regrettable that you were let down by the condition of towels, stuffy ambiance... More 

Bettendorf, Iowa
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 9, 2015 via mobile

Stayed 1.5 weeks here on a business trip. My employer forced me to stay here. Room is very spacious, but I think I have a handicapped room. Didn't eat the free breakfast, but it appeared to be a Holiday Inn standard fare. Coffee was good but a little weak for my taste. Would stay here again.

Helpful?
Thank Luckyblackcat87
Florida Panhandle, Florida
1 review
1 of 5 stars Reviewed August 8, 2015

The integrity of the staff is despicable!! Friendly, absolutely but when it comes to integrity and honesty, no one including upper management has any! I claimed an item I left at the hotel the same morning I left it. I was assured it will be returned to me when I returned in 4 days. When I checked back in (4... More 

Helpful?
Thank GovtGuest
IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear GovtGuest, Thank you so much for sharing your experience with our hotel. We would like to apologize for the inconvenience you with your left item. We would like to follow up on this situation that is why we have sent you a private message to obtain more information. We hope that you can respond at your soonest available time.... More 

2 reviews
3 of 5 stars Reviewed August 1, 2015 via mobile

The staff was very friendly and helpful. The rooms could have been cleaner (trash under beds) and smelt a little musky. The breakfast was very good and had a good selection. My family and I would stay here agian.

Helpful?
Thank Jenna A
IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear Jenna A, We appreciate you taking the time to leave a review about your recent stay at our hotel. I was pleased to read that our employees were both friendly and helpful, as this reflects our service culture and our ongoing service training and found our breakfast selections to be very good. However, it is regrettable that the room... More 

The Villages, Florida
Level Contributor
276 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed June 24, 2015

Stayed 6/23.. Hotel sits back a bit off the main highway. Plenty of free parking. Lots of restaurants in the area including some within walking distance. Check in was professional and friendly. Cookies were available in the nicely decorated lobby. Single elevator was clean, but slow and very noisy. Rooms were clean with all expected amenities. Beds were comfortable with... More 

Helpful?
1 Thank Jerry C
IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear Jerry C, Thank you so much for your review of our hotel. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the level of service, facilities, room amenities, breakfast service and location of the hotel. It is regrettable that your stay was negatively affected because of... More 

Gulf Breeze, Florida
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed June 23, 2015

This 2 queen suite had 2 queens and a pull out with a small sitting area, frig, wet bar, microwave. Price was reasonable for all that. Breakfast included eggs, sausage, bacon, biscuits and gravy, pancakes and all the other usual continental fare.

Helpful?
1 Thank autoxfam
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