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Holiday Inn Express Enterprise

2.5 of 5
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9 North Pointe Boulevard, Enterprise, AL 36330
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Holiday Inn Express Enterprise
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Ranked #7 of 8 Hotels in Enterprise
A recent review
3 of 5 stars reviewed 1 week ago
Jerry C The Villages, Florida
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59 Reviews from our TripAdvisor Community

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Traveler rating
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    12
    11
    8
    7
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22
5
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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The Villages, Florida
Level Contributor
226 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 6/23.. Hotel sits back a bit off the main highway. Plenty of free parking. Lots of restaurants in the area including some within walking distance. Check in was professional and friendly. Cookies were available in the nicely decorated lobby. Single elevator was clean, but slow and very noisy. Rooms were clean with all expected amenities. Beds were comfortable with... More 

Was this review helpful? Yes 1
Gulf Breeze, Florida
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

This 2 queen suite had 2 queens and a pull out with a small sitting area, frig, wet bar, microwave. Price was reasonable for all that. Breakfast included eggs, sausage, bacon, biscuits and gravy, pancakes and all the other usual continental fare.

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Tulsa, Oklahoma
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a typical Holiday Inn Express with a clean comfortable room, which is what I expect out of HI. The reception staff was pleasant and efficient. The one thing that made this a cut above the normal experience was the person who took care of the breakfast area. All items were well stocked throughout the breakfast hours and... More 

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Clarksville, Tennessee, USA
Level Contributor
5 reviews
4 of 5 stars Reviewed May 28, 2015

Stay overnight at this Hotel and I noticed that it was very clean and well kept. The staff was very friendly and very helpful. Morning breakfast was a plus, this is my second time staying at this Hotel and will continue to stay whenever I return to Fort Rucker.

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Leavenworth, Kansas
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 22, 2015

I stayed here for 4 nights on business in the area. First off, the hotel rooms are older but stocked appropriately with amenities. The walls and floors are thin, and as stated by other reviews, but not to the extreme of couldn't sleep. Luckily, my room was above the lobby so I have the lobby music playing all night to... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 24, 2015

Stayed here 3 nights the staff has excellent customer service, and housekeeping ladies are wonderful. The only drawback is the walls are paper thin I could hear the conversation of the people in the next room, and the stomping (walking) of the people above me. This is the first Holiday Inn I have been in where the walls are so... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear Yoli M, Thank you for writing a review about your recent stay with us. We are hospitality professionals who pride ourselves on delivering world class customer service. It is our pleasure to hear that you were satisfied with the wonderful service you received from the staff. It seems that we were not able to execute an exemplary performance in... More 

peosta, ia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 8, 2015

Was greeted with little interest and the room type on the reservation was not available at this HIE. Another room was available which we accepted, clerk did not tell us about breakfast or any of the facilities. Hotel was definitely what we were used to from HIE.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear JOHN S, Thank you for your recent stay with us and for reviewing our property. I am disappointed to hear about your experience during your recent stay. Please accept our sincerest apologies for any inconvenience the room assignment and the level of service you received may have caused you overall satisfaction. We greatly appreciate your feedback as this gives... More 

Pike Road
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 11, 2014

Just returned from an overnight stay at this hotel while attending a meeting nearby. It more than met my expectations. It appeared to be very new. Had a pleasant staff. The rooms were large and clean. The beds were comfortable. Breakfast options exceeded that of complimentary offerings at comparable hotels. The price was reasonable given the accommodations. I will certainly... More 

Was this review helpful? Yes 2
Pensacola, Florida
1 review
2 of 5 stars Reviewed November 2, 2014

I did not receive the room type I reserved and when I brought this to the clerk's attention I was told that they were over booked and she could not correct it. I accepted the room. After returning from my meeting and dinner I attempted to set the deadbolt on the entrance door as well as the door to the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear 151321, Thank you for staying with us and providing us with your valuable feedback. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. Please accept our sincere apology for the issues you had with the room you received. We take your feedback constructively... More 

Travelers are raving about these Enterprise hotels

Tellico Plains, Tennessee
Level Contributor
186 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
2 of 5 stars Reviewed October 1, 2014

I can't speak for the other floors, but the wifi on the third floor was unusable. I was traveling with 3 co-workers and another one of my associates also had issues. Room 327 had no wifi available. The young lady at the front desk was empathetic but was not able to resolve the issue after resetting the router. Nice clean... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Enterprise, responded to this review

Dear Robert H, Thank you for taking time out of your busy day to leave us a candid review. We appreciate your nice comment regarding cleanliness. However, I would like to offer a sincere apology regarding the internet service. We will look into this concern. I assure you that the feedback of our hotel will be reviewed and most certainly... More 

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